The right candidate should be the Chopard Ambassador and to lead a team to great performances in the short and long term (turnover, profitability, development of client database and image for Chopard). He/she:-
is ultimately responsible for a perfect up keeping of the boutique at all times
is a key person for client acquisition. He/she should lead the efforts of the team to acquire new clients, not only by converting the walk-in clients, but also by following a tactic of client acquisition outside the boutique
is ultimately the person in charge of the stock
must organizes a formal weekly meeting for the purpose of giving objectives, sharing information and fostering team spirit
is a coach for all its team and need to take care of the recruitment, staff evaluation and development of the team
might be requested to travel for seminars or to visit clients and attend functions to entertain its clients
must ensure reports on market intelligence on other boutiques and boutiques staff
Requirement:
8 years' luxury retail experience with at least 3 years in management level
Excellent customer relations management skill with solid client base
Sound knowledge in watch industry is a definite asset
Strong business sense of retail service, passion in retail operations
Sales-driven and able to work under pressure
Mature, excellent leadership and interpersonal skills
Knowledge of computer applications
Good command in both written and spoken English and Mandarin
Less experience will be considedered as Assistant Boutique Manager
Non-macau resident will also be considered
Boutique Supervisor
Responsibilities:
Assist the Manager to oversee the day-to-day boutique operations
Lead and motivate the team to achieve the sales target
Acquire new client database and build client loyalty
Ensure the team comply with company policies and procedures
Prepare weekly / monthly reports
Requirements:
5 years' luxury retail experience with at least 2 years in supervisory level
Sound knowledge in watch industry is a definite asset
Good leadership, people management and communication skills
Proactive, mature and able to work under pressure
Good Command in both written and spoken English and Mandarin
We offer: - 8 days monthly day off - 15 days Annual Leave - Guarantee Commission - Monthly & Special Incentives - 13th month Salary - Professional Training - Education Subsidy - Staff Purchase Privileges - Medical, Dental & Life Benefits - Excellent Career Development
Interested parties please send your full resume with salary expectation to hr@chopard.hk
Welcome to visit our website to learn more about us! www.chopard.com
Reporting to District Manager, Macau, the person will provide all kinds of retail administrative supports to all shops and the retail team; and assist the retail team in execution of all retail admin policies and practices in all shops.
Requirements:
High School Graduate
At least 2 years' experience in administration
Excellent communication and interpersonal skills
Mature, organized and detail-minded
Good command of English and Chinese
Proficient in MS Office (Excel and Chinese word processing)
work based at shop
Interested parties, please send your detailed resume to shkhr@swarovski.com
Minimum 4 years of sales experience in luxury retail industry
Pleasant, mature, service-oriented and high fashion sense
Good interpersonal and communication skills
Good command of spoken English, Cantonese and Mandarin
Candidates with less experience will be considered as Sales Assistant
We offer attractive remuneration package, on-the-job training and career advancement opportunity to the right candidates.
Interested parties please send your full resume with your date of availability, current and expected salary to hr.hongkong@todsgroup.com (Please remark the “source from jobscall.me”)
*Personal data collected is solely for recruitment related purpose and will be treated in strictest confidence.
Answer incoming emails and phone calls from customers with equipment issues.
Analyze, trouble shoot and diagnose fragrance machine issues via phone or email with technicians at customer locations.
Work with customers, sales team and service coordinator to specify the proper fragrance delivery equipment for specific customer applications in a commercial environment.
Support subcontractor’s technicians and customers engineers while they are onsite at customer locations servicing Scentair equipment.
Prepare scope of work for dispatched service technicians to follow when onsite at customer locations.
Interface with production, shipping, warehouse and common carrier personnel to expedite equipment shipments to ensure on-time delivery for repair of equipment at customer locations.
Complete tasks as directed by service schedules with minimum supervision.
Prepare, complete and submit all technical paperwork per company guidelines.
Update service tickets and follow up with customers after service is complete to ensure customer satisfaction.
JOB REQUIREMENT:
Excellent trouble shooting and diagnostic skills
Previous customer service experience with excellent written and oral communications skills
Must be a self-starter with the ability to work well with changing priorities
Able to read and interpret building plans and blueprints
3-5 years of experience as a mechanical or electronic technician
Good understanding of HVAC mechanical systems and commercial building air flow characteristics
Bi lingual in English and Chinese a plus
Frequent travel required (30-50%)
EMPLOYEE BENEFIT:
We offer 5-day work week, 13th month pay plus medical insurance
We offer long-term career prospects, competitive remuneration and benefits. Please send your detailed resume with current and expected salary to Avenida da Praia Grande no.409 China Law Building, 12/F, Macau or email to: hr.apac@scentair.com. Alternatively, you can call +852 3563 7842 for enquiries.
All applications received will be used exclusively for employment purpose only.