Ponte 16 Resort, Macau 澳門十六浦索菲特酒店招聘

Ponte 16 is a world-class integrated casino-entertainment resort built over 2.3 hectares. Its architectural design draws inspiration from Macau’s unique East-West cultural pluralism, with a European/Portuguese design infused with traditional Chinese elements.

Ponte 16 has a five-star French hotel Sofitel Macau at Ponte 16, rises to a height of 18 floors with 408 rooms. The integrated resort offers diversified entertainment experience and a variety of exquisite dining pleasures.

We offer a challenging and passionate working environment with endless opportunities allows you to enhance your professional skills and achieve your professional goals. Join us now!

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Sales Manager (5 days work)    

Responsibilities:

• Monitors competitors’ activities and assists in marketing intelligence.

• Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.

• Services existing business through management of account bases.

• Sell all facets of the hotel.

• Develop and maintain a regular pattern of sales calls, meeting with principals of target market.

• Builds profile within local market place through attendance at various events and local market place.

• Plans and manages sales calls according to Account Management procedures adhering with Accorhotel standards on an annual, monthly, weekly and daily basis.

• Maintains good relations and solicits daily room night production of individual and groups business from the existing and new accounts in order to meet sales targets.

Requirements:

• Minimum of 2 years Sales management experience

• A strong understanding of overall hotel business

• Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches 

• Must have the ability to understand local markets that affect the business of the hotel

• Strong oral and written communication skills

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Director of Revenue 收益總監

Responsibilities:

• Responsible for maximizing yield for all room reservations, ensuring up selling during demand periods and conversion over need periods.

• Responsible for all relative Revenue, forecast and competitor set analyze reports.

• Devise and recommend pricing strategies maximizing revenue from a rate and occupancy perspective.

• Oversee reservation team.

Requirements:

• Excellent computer and analytical skills.

• Able to interpret financial/market data in a concise way and produce optimal pricing strategies for all segments.

• Confident and able to make prompt decisions timely.

• Good communication and coordination skills.

• Knowledge of the revenue system IDEAS will be an advantage.

Application:

Interested parties are welcomed to:

- Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Stella.chong@sofitel.com

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Beauty Therapist 美容師 (5 days work)

Responsibilities:

• Performs all massage, body treatments, and aesthetic services as certified or trained to do so.

• Ensures individualized guest service through acknowledging and responding to needs and expectations.

• Reviews guest’s medical history/ waiver and all information in Spa Soft, prior to performing each treatment.

• Maintains cleans and neat work environment at all times, ensuring equipment for body treatments and personal equipment in safe working order.

• Maintains proper supplies of professional products, towels, and other supplies in treatment rooms.

• Possess thorough knowledge about all aspect of spa’s operations including telephone usage, guest relations, retail sales, and spa services and facilities.

• Ensures proper stocking of all spa amenities, toiletries, and linen items.

• Assists members and guests with the use of sauna, steam, experience shower, etcetera.

• Handles guest complaints and solves problems to the degree possible.

• Works with related hotel departments to ensure efficiency in meeting guest needs.

• Contributes to the team environment by assisting spa colleagues in all areas.

• Follow all safety and sanitation policies.

Requirements:

• Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people

• Proficient in Mandarin (verbal and written) with a second or third language is an asset

• Computer literacy in Windows, MS Office Word, Excel, Opera PMS System, and Spa Soft is recommended

• Diploma or degree in hospitality or related field is an asset

• Must be flexible in terms of working hours, and able to work with little or no supervision

• Immaculate presentation and grooming

• Macau residents have advantages.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Concierge Supervisor 禮賓部主管 (5 days work)

Responsibilities:

• Assist Chief Concierge to supervision all operational tasks as well as their respective delegation and follow-up.

• Lead to ensure LQA standards are implemented and delivered to every guest.

• Aware of VIP visitors and loyalty guests, provide an effective communication with operation team for the arrival, departure and special needs, offer them a polite and courteous personal service.

• Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

• Be familiar with all guest services, daily events and functions within the hotel and to ensure that all Concierge colleagues are also adequately furnished with such information.

• Ensures the cleanliness of the Concierge counter, equipment and storage room, and responsible for the maintenance of all Concierge equipment.

• Sharing daily pre-shift briefing to talents on transport requirement, arrival and departure of VIP guests, functions/ events and special attention that is needed.

• Implement with high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.

• Carries out any other reasonable duties and responsibilities as assigned.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Minimum one (1) years relevant experience in a similar position in a renown international hotel brand

• Good oral and written skills in Mandarin and English

• Familiar with LCAH processes or other loyalty program

• Strong organizational & leadership skills

• Excellent interpersonal & communication skills

• Service oriented with an eye for details

• Confidently able to resolve problems and make decisions

• Good presentation, influencing skills

• Adaptable and flexible and able to embrace and respond to change effectively

• Effective management style, hands-on and approachable.

• Must be physically fit in order to lift and move luggage

• Macau residents have advantages.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Guest Service Agent-Front Office 前堂接待員
(Part time Job on Dec 2024 - Feb 2025)

Responsibilities:

• Provide front of the house guest services to guests.

• Attend to all arriving and departing guests.

• Maintain and update guests’ profiles accurately.

• Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction.

Requirements:

• Good customer services, communication and upselling skills.

• Good command of spoken & written English & Chinese, ability to speak Mandarin is highly preferred.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604 during office hours: Mon-Fri, 9:00am -6:00pm

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr./VIP Club Agent (資深/索菲特行政樓層接待員)
(5 days work)

Responsibilities:

• Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.

• Registers and rooms all arrivals according to established procedures.

• Ensures guest services specified by superiors and guests requests are promptly and courteously met.

Requirements:

• 2 year experience in guest / customer service, or an equivalent working experience.

• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

• Able to speak, read and write English and Chinese. Knowledge of spoken Cantonese will be an advantage.

• Proficient in the use of Front Office OPERA System.

• F&B operation experience is an advantage.

• Macau residents have advantages.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604 during office hours: Mon-Fri, 9:00am -6:00pm

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

FO Supervisor 前堂主管 (5 days work)

Responsibilities:

• Co-ordinate all arrivals and departures, monitoring waiting times, always keeping every guest informed and ensuring that they are as comfortable as possible. Meet and greet VIP guests.

• Ensure LQA standards are implemented and delivered to every guest.

• Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

• Ensures the receptionist operate with suitable sales attitude, and that all talents are aware of the Hotel’s facilities, services and focal selling points to professional present to guest at every appropriate opportunity.

• Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination.

• Ensure that there is adequate talent coverage at the Front Desk at all times; and be present at the Front Desk whenever possible.

• Ensure that the entire Front Office and the surrounding areas and including Lobby, Concierge and Front Desk is continuously clean and tidy.

• Be fully competent in all reception and cashier duties, and cover all shifts if required.

• Deal with room moves and other special guest requirements, maintain amicable and co-operative working relations with all other departments, and ensure seamless communication.

• Follow up on cancellations and no shows and late charge when appropriate.

• Liaise with Concierge to ensure swift baggage dispatch and collection.

• The Front Office Supervisor may be required to carry out other duties, directed by the Assistant Front Office Manager.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Minimum one (1) year relevant experience in a similar position in a renown international hotel brand

• PMS and Office software knowledge

• Excellent oral and written skills in Mandarin and English

• Analytical skills a must combined with creativity and initiative

• Excellent interpersonal & communication skills

• Service oriented with an eye for details

• Confidently able to resolve problems and make decisions

• Adaptable and flexible and able to embrace and respond to change effectively

Floor Supervisor 樓層督導員 (5 days work)

Responsibilities:

• Patrol and be responsible for public area and inspect ensure hotel area cleanliness up to the standard set up by the hotel. And ensuring maximum guest satisfaction and adhering to standard required by our hotel.

• To work on a rotation basis within Housekeeping. To cleaning and upkeep carpets, upholstery and hard flooring in accordance to Hotel standards.

• To respond to paging and follow up where cleaning is needed.

• Arrange to general cleaning of restaurants, offices and public area assigned to him/her periodically by shampooing carpet, dusting and cleaning chandeliers, ceiling, A.C grills and other hard to reach fixtures and places asides form performing his daily cleaning duties.

Requirements:

• Experience in HSKP for 2 years will be preferred have Housekeeping PA management working experience

• Familiarity Housekeeping chemicals and cleaning SOP

• Interpersonal skills to deal with talent issues

• Skill to communicate and coordinate

• Good logic and operational capability

• Skill to office software

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Technician 工程技工 (5天工作)

職位內容：

• 負責酒店的維護、安裝及加改工作

• 負責準確記錄每個工單上使用的物料、確認每個工單的接收和完成

• 向主管報告所有在工作中發現的異常情況

• 保持工具、設備處於良好狀態，時刻保持工作區域清潔

• 以最有效方式進行維修，及時報告重大問題

• 充分利用工具和材料，以避免損壞及浪費

職位要求：

• 需具備三年以上相關的工作經驗

• 良好普通話及廣東話的表達溝通能力

• 能獨立工作及具有責任感

• 需輪班工作

• 澳門居民優先

申請詳情：

如有意申請以上職位，閣下可：

將履歷電郵至 Careers.MACAU@sofitel.com 人才與文化部 (也稱為人力資源部) 或

於辦公時間: 星期一至五、上午9時至下午6時 致電 (853)8861 7606 或 (853)8861 7604

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Engineering Supervisor 工程主管 (5天工作)

Responsibilities:

• Report the regular work to Assistant Director of Engineering and Duty Engineer.

• To develop and implement designed plan for equipment maintenance, take the lead in the processing of emergency maintenance train talent within department.

• To provide supervision and guidance and on the job training to associates and to follow up on work progress to ensure that it is properly carried out and completed on time schedule with acceptable quality. Constantly review & inspect completed works (preventive and work request) for any deficiencies that need to be follow up for accuracy and completeness.

• Treat complaints of harassment and discrimination promptly and confidentially.

• Treat customers and colleagues from all cultural groups with respect and sensitivity.

• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.

Requirements:

• Full understanding and knowledge of engineering operation in hotel

• Good coordination ability of organization

• Practical experience in the field of M & E system pertaining to hotel operation

• Diploma in either Mechanical or Electrical engineering or equivalent

• Min 5 years of operation experience in hotel in similar capacity, preferably from international hotel chain

• Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally Fluent in English is encourage/required (depending on guest contact level)

• Some industrial experience is desirable

• Sound judgment, and strong decision-making, problem-solving and follow up skills

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr. Technician 資深工程技工 (5天工作)

Responsibilities:

• To execute all works assigned in accordance with the guideline and policies and procedures, especially in relation to fire and life safety.

• Be familiar with all the mechanical systems, its operating requirement and characteristics, so as to operate in strict compliance with requirement.

• To attend to guest request and complaints promptly and efficiently to avoid inconvenience or discomfort.

• To practice and make recommendations to engineer on energy conservation improvement.

• To perform all other duties as may be assigned by DIR of ENG， Asst. DIR of ENG

• To inspect all mechanical systems and make operation status records as per inspection list To correct and report operation deficiency, unusual events and safety hazards conditions to engineer To feedback and make recommendations to engineer for needs of system and plants modification, upgrading, methods of operation or repairs, etc. that could improve efficiency and productivity.

• To maintain tools and equipment properly and keep the workplace cleans and tidy.

Requirements:

• Good knowledge and hand on skills of mechanical system operation, repair and maintenance

• Knowledge and skill of repair and maintenance of laundry plant, kitchen equipment, pump, etc.

• Knowledge of water treatment testing / analysis

• Good knowledge of steam and town gas

• Technical vocational institute training in general mechanical repairs & maintenance

• Min2-3 years working experience in mechanical system preferably with hospitality industry

• Skill of lathe machine, shearing machine operation

• Skill of diesel oil generator maintenance

• Skill of electrical & gas welding will

• Skill of pipe work installation

• Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally

• Sound judgment, and strong decision-making, problem-solving and follow up skills

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Executive Floor (Club Millesime) Supervisor 行政樓層主管(5 days work)

Responsibilities:

• To assist Club Millesime Manager to manage for all activities at the Club Millesime, lead the shift to complete the tasks.

• Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.

• Be good knowledgeable with brand standard and implement it.

• To implement the department’s SOP, P&P, rules and regulations, to ensure that standards are in accordance with the operations manual.

• Maintains a steady flow of communication to Club Millesime Manager and other section supervisors.

• Make recommendations to management on equipment, work methods, supplies and decorations.

• Prepare and check various daily and monthly records and reports, and other reports as required.

• Supervises and guides Club Millesime Agent to ensure that hotel’s policies and procedure are adhered to.

• To assist manger to supervises Club Millesime operation and workflow to maximize guests’ satisfaction.

• To ensure all Club Millesime Agent adhere to the Hotel rules and regulation.

• To supervise and delegate duties to all Club Millesime Agent within the section and to prepare their work schedules as required.

• Observe associate’s performance and give the feedback or direct correctly, report their performance to the manager impersonality.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Minimum one (1) years relevant experience in a similar position in a renowned international hotel brand

• PMS and Office software knowledge

• Excellent oral and written skills in Mandarin and English

• Excellent experience in both Front Office and Food & Beverage operations

• Familiar with LCAH processes or other loyalty programmer

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Administration Manager 行政事務經理

Responsibilities:

• Assist the Assistant Director in supervising the day-to-day operation of Administration and General Warehouse to ensure all related activities run as scheduled.

• Supervising the full spectrum of office administration functions including daily office administrative operations, procurement, inventory management, contract and documentation, etc.

• Assist in managing and supervising administrative staff and delegating tasks.

• Assist the Assistant Director in developing and periodically reviews and updates the Administration and General Warehouse policies and procedures.

• Assist in budgeting and financial management, including tracking expenses and preparing reports for the office.

• Conduct cost control review periodically in accordance with the company’s cost saving strategy.

• Maintain records and files, ensuring they are accurate and up to date.

• Provide administrative support to the office as needed, such as handling office correspondence, prepare and distribute internal communications and announcements, recording meeting minutes, etc.

• Perform other duties that may be assigned

Requirements:

• At least 5 years supervisory or managerial experience.

• Bachelor’s Degree in Business Administration or related areas.

• Knowledge of Procurement system.

• Advance knowledge in MS Excel.

• Good knowledge in business English and ability to prepare analytical reports in the appropriate format.

• Strong written and verbal communication skills with a keen sense of attention to details.

• Financial literacy in budgeting and expenditure monitoring.

• Ability to transition easily between collaborative and individual work styles.

• Multi-tasking abilities coupled with a positive attitude and discretion is essential.

• Independent, well-organized, responsible and pleasant personality

• Candidates with less experience will be considered as Assistant Administration Manager.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1602-24JT294190

Senior Human Resources Officer – C&B 人力資源高級主任 (Ref: HRSOFR)

Key Responsibilities:

• Perform full spectrum in Compensation and Benefits including payroll and attendance operations, benefit management, headcount control and medical scheme etc..

• Assist in HRIS development and testing.

• Report on payroll expenses.

• Ensure wages and tax withholdings comply with regulations

• Support other assigned HR tasks and ad-hoc projects

Requirements:

• Degree holder in Human Resources Management or relevant disciplines.

• 5+ years relevant working experience in mid-to-large corporate which is using HRIS.

• Well-versed in Macau labour ordinances and related statutory regulations.

• Proficiency in office applications (e.g. MS Word, Excel, Powerpoint).

• A can-do attitude with strong interpersonal skills, and capable to deal with all levels of staff.

• Excellent communication and presentation skills.

• Self-motivated, detail-minded, well-organized and able to work independently.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1603-24FN372943

辦公室助理 Office Assistant (Ref: ADMOA)

主要職責：

• 負責一般辦公室茶水工作，如茶水間整潔，確保茶水間日常用品充足

• 維護辦公室環境與設備之整齊及相關雜務

• 必須外勤工作送/收文件， 銀行入數等事宜

• 分類郵件，處理內部和外部的文件傳遞/收集

• 協助處理前台工作，如接聽電話、接待訪客等

• 協助處理其它臨時委派之工作

職位要求：

• 初中畢業或以上程度

• 3年相關工作經驗者優先考慮

• 能操流利廣東話

• 略懂英語及國語優先考慮

• 懂電腦操作及中文輸入法優先考慮

• 良好溝通技巧、勤奮、守時、有禮 及 具責任感

• · 工作服裝及儀表需素雅、莊重、整潔

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1602-24FM501876 填寫好職位申請表

Food & Beverage Server餐飲服務員 (5 days work)

職責：

• 對食品和飲料菜單有很好的了解

• 及時準確地接受食品訂單、配送食品和飲料

• 以資訊豐富且有用的方式幫助客人了解菜單

• 遵守酒店政策、程序和服務標準

• 其他指派的職責

要求：

• 初中畢業或以上

• 學習能力強

Sr./Telephone Operator 總機接線生 (5 days work)

Responsibilities:

• Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

• Deliver all guests’ messages, mail and fax are handled and distributed properly.

• Ensure the efficient and prompt handling and delivery of all guest requests throughout the hotel.

• Handle the room reservation during Reservation’s absence.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• At least 1 years of relevant experiences in luxury hotel

• Excellent interpersonal & communication skills

• Adaptable, flexible and able to embrace and respond to change effectively

• Fluent in spoken English, Mandarin and Cantonese

Seamstress 縫紉員 (5 days work)

職責：

• 負責縫紉制服。

• 保持及維護縫紉設備。

• 協助收發制服。

• 完成主管交予的工作。

• 縫補和修改員工的制服。

要求：

• 身體狀況和視力良好。

• 熟練縫紉機的操作。

• 對布料的分辨有很好的了解。

• 具有靈巧的縫紉手藝。

Sr./Guest Service Agent 前堂接待員 (5 days work)

Responsibilities:

• Provide front of the house guest services to guests.

• Attend to all arriving and departing guests.

• Maintain and update guests’ profiles accurately.

• Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction.

Requirements:

• Diploma or above in hospitality management.

• Good customer services, communication and upselling skills.

• Good communication skills in both written and spoken English, Mandarin or Cantonese.

• Knowledge of Opera Systems is an advantage.

• Flexible work hours & overnight shift required.

Guest Relation Officer 賓客關係主任 (5 days work)

Responsibilities:

• Remains observant and responds to each guest who approaches the hotel.

• Maintains high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.

• Stand by in the Front Desk or lobby area, to assist Front Office Operating department to provide service at critical guest flow time.

• Coordinate and escort guest for the arrival, stay and departure experience to ensure a seamless experience.

• Review all loyalty/VIP guest incidents and ensure proper follow up is completed with the relevant departments.

• Coordinates with Front Desk, Executive Floor, Concierge and Service Center to ensure a smooth operation and the highest level of guest satisfaction.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• At least 1 years of relevant experiences in luxury hotel

• Excellent interpersonal & communication skills

• PMS and Office software knowledge

• Adaptable, flexible and able to embrace and respond to change effectively

• Fluent in spoken English, Mandarin and Cantonese

Duty Manager 值班經理 (5 days work)

Responsibilities:

• Attends to referred and handles guest enquiries in a courteous and efficient manner and reports guest complaints or problems to next level supervisor for necessary action and assure follow up with guests.

• Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination.

• Presence in the lobby area all the time, support Front Desk or Concierge operation initiatively, and ensure both colleagues and facilities/equipment are in good condition.

• Coordinates management of the Front Desk, Executive Floor, Concierge and Service Center to ensure a smooth operation and the highest level of guest satisfaction.

Requirements:

• Minimum 5 Years’ experience in 5 star Luxury Hospitality required

• Strong experiences in Rooms division.

• Must be well-presented and professionally groomed at all times.

• Excellent leader and trainer with solid motivational and teamwork skills.

• Good communication skills in both written and spoken English, Mandarin or Cantonese.

• Previous Accor experience and worked in Asia would be a plus.

Assistant Restaurant Manager 餐廳副經理 (5 days work)

Responsibilities:

• Give direction to the entire food & beverage operational departments, which include Banquets, Restaurant, Room service, Lounge, Bakery, and the Kitchen

• Focus on achieving hotel profitability through revenue generation and effective cost controls

• Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary

• Develop and train F&B operational managers and supervisors, analyzing current trends and making recommendations accordingly

Requirements:

• Minimum of 3 years food and beverage management experience, preferably in the luxury setting

• A strong understanding of operational controls, budgeting, forecasting, menu engineering, sales, and marketing

• Strong oral and written communication skills in English and Chinese

• Ability to train and develop team members

• Ability to work effectively in a team environment and take initiative

• Excellent organizational, leadership & analytical skills

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Restaurant Supervisor 餐廳主管 (5 days work)

Responsibilities:

• Direct and supervise the team in operations and service delivery according to hotel standards

• Provide quality service to guests and surpass their expectations

• Enhance the effectiveness of kitchen and services team; smooth operations of work section assigned

• Ensure the cleanliness of the restaurant, tableware and silverware are properly placed and set up

Requirements:

• High Diploma or above

• Minimum 3-5years relevant experience in Hotel or F&B industry, with at least 1 year in supervisory level

• Knowledge of western dining cuisine and wine is an advantage

• Service oriented with outgoing personality, self-motivated

• Good command of spoken English and Cantonese, Mandarin is desirable

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Captain 餐廳領班 (5 days work)

Responsibilities:

• In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known.

• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.

• Supervise cash handling and banking procedures.

• Supervise the maintenance of service equipment.

• Monitor standards of guest facilities and services.

• Control stock and monitor security procedures.

• Assist with menu and wine list creation.

Requirements:

• Good oral and written communication skills

• Experienced in all aspects of restaurants service

• Hotel Restaurant Management graduate

• Minimum 1 - 2 years Hotel experience with at least 1 year in a International operation environment

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Project Coordination Manager (Ref: PRODCOMGR)

Responsibilities:

• Plan project timelines, manage resources, and keep track of multiple tasks.

• Organize and communicate all the details of projects, organizing coordinating meetings.

• Arrangements, preparing and updating reports and budgets.

• Project management and coordination with team members.

• Serve as a liaison between those Government Departments and the project manager.

• Assigning and monitoring daily tasks and communication.

• Reports and updates for the project manager.

• Site supervision/coordination and site measurement work.

• Checking of site setting out / land surveying/ alignment works.

Requirements:

• Diploma/Higher Diploma or above in Civil Engineering, Building Management/building study, Building service, or related disciplines.

• Minimum 8 years of experience in Civil/Building/Building Service works in Contractors or Consultants or Developers for projects.

• Min. 2 years or more on-site working experience for inspection of works/engineering works is an advantage.

• Able to work independently, overtime under pressure, and meet tight deadlines.

• High Professional Conduct and Integrity.

• Fluent communication skills in Mandarin, English, and Cantonese.

• Computer knowledge of AutoCAD, Adobe Acrobat, Photoshop, mircro soft in word/excel, micro soft Project is an advantage.

• Frequent travel to or stationed in Macau or Overseas when required.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1618-24DL334524

Director of Sales and Marketing (Ref: SMKTDIR)

Job Description:

We are seeking a skilled professional who can drive profitability and contribute to the growth of our organization. This role involves executing sales and marketing plans, analyzing programs, interacting with customers, supervising gaming hosts, and optimizing team strategies. Responsibilities include achieving revenue targets, providing program reports, understanding customer desires, and managing marketing budgets.

Responsibilities:

• Develop and implement a comprehensive marketing plans and sales strategy to drive customer acquisition, retention, and revenue growth.

• Lead and manage the sales and marketing team, providing guidance, coaching, and support to ensure high performance and achievement of targets; foster a collaborative and results-driven team culture within the organization.

• Develop and implement player development and loyalty programs to acquire new business, capture premium players and retain existing ones.

• Collaborate with cross-functional teams, including marketing and operations, to develop and execute integrated sales and marketing campaigns.

• Stay updated with industry developments, regulations, and compliance requirements, ensuring adherence to all relevant standards.

• Monitor industry trends, market conditions, and competitor activities to identify potential opportunities or threats.

• Drive continuous improvement in sales processes, policies, and procedures to enhance efficiency and effectiveness.

• Prepare and manage sales forecasts, budgets, ensuring cost-effectiveness and a strong return on investment

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field (advanced degree preferred).

• Proven experience as a Sales Director or similar leadership role in the gaming industry.

• Strong track record of achieving sales targets and driving revenue growth.

• Excellent leadership and team management skills, with the ability to inspire and motivate a sales team.

• Exceptional interpersonal and relationship-building abilities to establish and maintain productive partnerships with clients and stakeholders.

• In-depth knowledge of the casino industry, including market dynamics, customer behavior, and regulatory requirements.

• Strategic thinking and analytical skills to identify market opportunities and develop effective sales strategies.

• Outstanding communication and presentation skills, with the ability to influence and negotiate at all levels.

• Ability to work in a fast-paced and dynamic environment, demonstrating resilience and adaptability.

• Frequent travel to or stationed in Macau when required.

Note: This job description serves as a general overview of the responsibilities and qualifications expected of a Director of Sales and Marketing. It may be modified as per the specific needs and requirements of the organization.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1612-24BL242799

Assistant Accounting Officer ( Ref : FA_ SACOFR) 助理會計主任

Key Responsibilities

• Accounts Payable function

• Including issuance cheques, input journal voucher and payment vouchers

• Assist prepare monthly financial reports and related schedules

• Other clerical duties and ad hoc assignment as required

Requirements

• Macau resident

• Secondary school or above, LCC Elementary Level or above.

• Previous accounting working expenses is preferred

• Proficiency in PC knowledge (MS office, Word, Excel) and Chinese Typewriting

• Hardworking and numerate

• Mature, independent, responsible and able to be a good team player

• Immediate available is preferred

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=1&vid=1601-24BV014228

HR Coordinator (Ref: HRCOR) 人力資源協調員

Job Description

• Perform full spectrum of HR functions including recruitment, training, employee relations, compensation and benefits, expatriate management and payroll.

• Assist to Human Resources Manager to conduct staff interview or counseling, organize staff activities, deal with the recruitment media, closely work with the external organizations or subsidies on HR related matters.

• Support all HR tasks and Ad-hoc projects

Requirement

• Degree holder in Human Resources Management or relevant disciplines, with 1-2 years relevant working experience is preferred.

• Experience in mass recruitment, handling imported labor affairs and liaising with government bodies and agencies for work permit application/renewal is an advantage

• Well-versed in Macau Employment Ordinance and related statutory ordinances

• Proficiency in PC knowledge (MS office, Word, Excel) and Chinese /English Word Processing

• Good command of written and spoken Chinese and English, knowledge of Putonghua is an advantage

• Good attitude with a strong interpersonal skills, and capable to deal with all levels of staff

• Excellent communication and presentation skills

• Self-motivated, detail-minded, well-organized and able to work independently.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1603-24BN441718

Senior Marketing Manager 市場高級經理 (Ref: SMKTMGR)

Position Overview:

We are seeking a talented and experienced Senior Marketing Manager with at least 5 years of management experience in a related field. The ideal candidate should possess strong communication skills, be well-versed in all aspects of promotion platforms and have a deep understanding of the latest trends in social media marketing. Experience in casino marketing is preferred. The candidate will be responsible for developing and executing marketing strategies to engage target audiences, enhance brand awareness, and drive revenue growth.

Responsibilities:

• Develop and execute comprehensive marketing strategies to support the overall business objectives and targets. Continuously evaluate and refine marketing plans to maximize campaign effectiveness and ROI.

• Lead the planning, implementation, and evaluation of promotional campaigns with various partners across multiple channels. Proactively stay up-to-date with emerging trends and technological advancements in promotion platforms, ensuring familiarity and proficiency in their use.

• Utilize social listening tools to monitor brand mentions, industry trends, and customer sentiment. Analyze social media metrics and generate reports to assess the effectiveness of social media campaigns. Use data-driven insights to refine strategies and improve performance.

• Identify and collaborate with relevant influencers to amplify brand reach and engagement. Develop and manage influencer partnerships, including contract negotiation and performance tracking.

• Supervise and provide guidance to the marketing team, fostering a collaborative and high-performance work environment. Delegate tasks, set performance objectives, and conduct regular performance evaluations.

• Oversee brand positioning and ensure consistent messaging across all marketing channels.

• Conduct market research, competitive analysis, and customer segmentation to identify target markets, market trends, and consumer insights. Utilize data-driven decision making to optimize marketing strategies and tactics.

• Develop and manage marketing budgets, ensuring effective allocation of resources to achieve marketing goals and objectives.

• Maintain in-depth knowledge of the market, including competitive and regulatory landscapes, and proactively communicate and address potential issues as they arise.

• Collaborate cross-functionally with internal teams such as operations, finance, and sales to align marketing efforts with organizational objectives. Establish and maintain relationships with external stakeholders, including media partners and vendors.

Qualifications:

• Bachelor's degree in Marketing, Business Administration, or a related field. Advanced degree is a plus.

• Minimum of 5 years of experience in a management position within the marketing field.

• Previous experience in casino marketing is highly preferred.

• Strong communication and interpersonal skills, with the ability to effectively communicate complex ideas and influence stakeholders at all levels.

• Proficient in market research, data analysis, and interpretation of marketing metrics.

• Exceptional leadership and team management abilities.

• Passionate and result-driven with a proven track record in marketing strategies, project management, and spearheading creative campaigns.

• Excellent written and verbal communication skills, with the ability to craft compelling content for different marketing channels and managing multi-media projects.

• In-depth knowledge of various social media promotion platforms and marketing channels, including but not limited to Facebook, Instagram, Youtube, TikTok, and Xiaohongshu.

Note: This job description serves as a general overview of the responsibilities and qualifications expected of a Senior Marketing Manager specializing in social media. It may be modified as per the specific needs and requirements of the organization.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1605-24AT233788

Assistant Property Officer (Ref: PROPAOFR) 物業管理助理主任

工作職責：

• 負責協助主管處理物業的日常運營，包括但不限於客戶投訴處理、維修維護、安全管理、設施保養等

• 負責監察各服務供應商提供的服務，確保能提供優質的服務供應

• 定期進行物業巡查以確保物業環境整潔、安全和舒適，維護物業形象

• 協助管理由公司營運的商業店舖及兒童遊樂中心及制作營運報告

職位要求：

• 具有物業管理文憑或相關專業資格證書

• 至少 3 年以上物業管理相關工作經驗

• 能操流利粵語、普通話及英語

• 具良好電腦操作及文書處理能力，熟練使用辦公軟件（如Microsoft Office）

• 具備良好的團隊管理及溝通能力

• 負責任及能夠承受壓力

• 熟悉物業管理相關法規政策，並有良好的實務操作經驗

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1608-23NV163830

Human Resources and Talent Development Manager 人力資源及可持續發展經理

Responsibilities:

• Involve in managing activities such as job design, employee relations, performance management, training & development and talent management

• Assist VP to develop and implement HR strategies and initiatives aligned with the overall business strategy

• To conduct annual training and development needs assessment.

• To develop training and development programs and objectives.

• To train and coach managers, supervisors and others involved in employee development efforts.

• To plan, organize, facilitate and order supplies for employee development and training events.

• To update and maintain organizational communications such as internal bulletin boards and memos to ensure employees have knowledge of training and development events and resources.

• To conduct follow-up studies of all completed training to evaluate and measure results.

• To evaluate the effectiveness and modify the programs as needed.

• Exemplifies the desired culture and philosophies of the corporate.

Requirements:

• Bachelor's degree or above in Human Resources or relevant field.

• 5+ years of experience designing and implementing employee development programs.

• A creative and analytical mind, self-motivation, strong organization, communication and interpersonal skills, and be able to work under pressure

• Ability to evaluate and research training options and alternatives.

• Ability to design and implement effective training and development.

• With a can-do mindset, practical sense in thinking and problem solving.

• Familiar with Macau Employment Ordinances is a plus.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1603-23MV054124

Order Taker 接單員 (5 days work)

Job description:

• To handle and log all incoming calls. / inquiries related to Housekeeping operations.

• Follow up on guest requests, dispatch orders to concerned colleagues in system accordingly and ensure the requests are completed up to guest satisfaction

• Provide general administrative support to the Housekeeping team

• Keeps files and records in good order to enable you to locate information as requested.

Requirements:

• Minimum 1 year working experience in housekeeping or other related hotel operations

• Positive, helpful attitude and excellent telephone manner

• Strong oral and written communication skills, preferably in both Chinese and English

• Good computer skills

• Shift duty is required

F&B Clerk 餐飲文員 (Ref: FBCLK)

工作職責：

• 協助餐飲部門行政事務：

  • 部門內外溝通與協調

  • 行政資料管理

  • 會議記錄與執行追蹤

  • 執行企劃書、簡報等文件編輯

  • 資料歸納、分析、蒐集處理

• 完成工作時程表，管理行事曆，並負責會議協調與安排

• 準備會議議程，參與會議並撰寫會議記錄

• 協助餐飲總監報表製作及分析

• 收發公文並處理會簽文件

• 完成餐飲總監交辦事務

職位要求：

• 工商管理或相關學科的學士學位持有者。

• 有文書經驗優先考慮

• 良好的英語和漢語（廣東話和普通話），書寫和口語能力。

• 懂電腦知識（MS office、Word、Excel）和中英文文書處理

• 工作勤奮，主動性強

• 積極的工作態度及有團隊合作精神，對人有禮貌

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?lang=1&vid=1621-23HL541977 填寫好職位申請表

IT Support 電腦技術員 (Ref: ITSUPORT)

工作職責：

• 主要負責監控所有電腦系統以維持娛樂場日常運作。

• 負責操作行政辦公室和娛樂場內電腦軟件安裝和執行。

• 網絡基礎設施的維護和管理，包括參與一些專門項目任務。

• 硬件維修、電腦保養和更換設備等。

• 解決電腦故障問題，對軟件和硬件的用戶提供支援。

• 處理系統備份和恢復，清除及預防電腦病毒。

• 為終端用戶提供辦公室應用軟件培訓。

職位要求：

• 計算機科學，信息技術等相關高級文憑或大學本科畢業，具有相關工作經驗者優先考慮。

• 熟悉XP/ 7 / 8 / 10，微軟Office，TCP/ IP網絡，Windows域。

• 具有計算機編程知識者優先考慮。

• 能操流利廣東話及英語。

• 善於解決問題，有良好的溝通技巧和電話應對技巧。

• 自我激勵和對工作熱誠的團隊成員。

• 需輪班工作。

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1606-23HU075536

保安員 (Ref: SQGUARD)

工作範圍：

• 負責物業保安工作包括巡邏、出入口控制及出入人士資料登記

• 負責執行公司之安全指引及規則，以確保娛樂場及酒店正常營運

• 負責檢查及確保物業內之各項安全設施運作正常，並執行各項有關之緊急應變程序

• 防止物業範圍內發生盜竊、火警、惡意破壞及非法行為及／或任何危害公司、員工及／或客人之行為

• 需時刻保持高度警覺，維護公司資產及提供安全環境予客人及員工

• 於需要之情況下，協助執行執法機構之指引

職位要求：

• 小學程度或以上

• 具1-2年保安工作經驗

• 體魄強壯

• 具娛樂場/酒店保安之相關經驗或曾任職紀律部隊者優先考慮

• 良好的溝通能力，能講普通話更佳

• 需二十四小時輪班工作

• 可即時上班者優先

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1607-23HU254927 填寫好職位申請表

Chef 西餐廚師 (Ref: MJCHEF)

工作職責：

• 按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準

• 監督食物質量及成本，保證顧客最高的滿意度

• 協助制定餐單之菜單。協助主廚改進食物之烹飪方法

• 專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目

• 負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等

• 定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨

• 經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具

職位要求：

• 1 年廚房經驗以上

• 積極正面的工作態度，有團隊合作精神

• 持西餐基礎或專業烹調證書課程優先考慮

• 須夜班工作，可即時上班者優先考慮

• 有澳門工作經驗和懂廣東話者優先

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23EQ421643 填寫好職位申請表

服務大使 Service Ambassador (Ref: VIPAMB)

工作職責：

• 主動與客人溝通、介紹本娛樂場及酒店之特色、設施、所享優惠及其使用方法，並鼓勵客人成為會員。

• 為客人講解及辦理會籍申請、協助兌換籌碼、領取禮品及協助完成公司之推廣活動等工作。

• 協助接送客人穿梭往返碼頭及娛樂場酒店。

• 主動為客人解答查詢、提供適當協助及優質的客戶服務。

• 支援主管處理娛樂場場內之一般運作及文書工作。

• 協助貴賓廳辦理酒店入住手續。

職位要求：

• 具中五畢業或以上程度。

• 樣貌端莊整潔，有團隊精神、善於與客人溝通；談吐、待人有禮，性格開朗及態度誠懇親切。

• 操流利的廣東話或普通話，懂基本英語應對更佳。

• 須二十四小時輪班工作。

• 有相關工作經驗者優先。

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1614-23FN552215 填寫好職位申請表

冷氣技工 Technician (Ref: PROPTECH)

工作職責：

• 向值班工程師或組長匯報工作事項

• 負責公司物業範圍內一般機電工程之安裝、維修及保養工作

• 正確並有效地執行上級所委派的工作

• 協助執行工程任務及已計劃之維修項目

• 報行空調系統中日常出現的突發維修任務

• 需按照值班工程師所編排的更次依時上班

• 維持所有電機房及工作室之整潔

• 善用及妥善保管工作用具及耗材

職位要求：

• 需具備三年以上空調系統或屋宇設備相關的工作經驗

• 良好普通話及廣東話的表達溝通能力

• 能獨立工作及具有責任感

• 需輪班工作

• 持有電機、機械、空調系統安裝與維護、屋宇設備或其他相關課程證書或職業資格證照

• 熟悉水泵、中央空調系統、分體式空調機、VRV空調機設備的工作原理及維護工作者優先考慮

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1618-23FQ492742 填寫好職位申請表

Property Manager 物業管理經理 (Ref: PROPMGR)

Responsibilities:

• Assistant to manage all aspects of assigned properties;

• Participates as an active and contributing member of the Management Group and other sub-groups as appropriate;

• Make recommendations to the Management to identify the strategic goals of the department and, once set, determine path to implement goals;

• Maintains a constructive and highly interactive relationship with the other departments to maximize asset value and streamline operations process and procedure, including but not limited to:

  • Accounting on budgeting, monthly and annual reporting, reforecasts, etc.;

  • Risk Management on insurance, crisis preparedness and avoidance;

  • Legal Department on government regulation and legal matters at the property level;

  • Human Resources on employment related issues;

  • Procurement on project management and contractor performance to ensure all projects are completed timely and accurately;

• Facilitate in the establishment and implementation of Policies & Procedures to ensure efficient operations

• Providing leadership, training, coaching and guidance to the teams

• Perform any ad-hoc duty as assigned

Requirements:

• Degree holder in Property / Housing / Real Estate Management or equivalent;

• At least 8+ years' experiences of Property Management in Casino/ Hotel /shopping malls/ commercial properties and retail shops;

• Customer-oriented, with excellent interpersonal and communication skill;

• Proven leadership and management skills in dealing with complex projects and personnel situations.

• Excellent command of both spoken and written English and Chinese, knowledge of Putonghua is an advantage.

• Proficiency in PC knowledge (MS office, Word, Excel) and Chinese Word Processing

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1608-23GN184297

F&B Manager 餐飲經理 (Ref : FBMGR)

Responsibilities:

• Plans, organizes, supports, controls, and evaluates the operation of the Food & Beverage Department. Accomplishes the targets set forth by the company through the management of the department heads.

• Monitor the staff performance and manage to maintain a team of highly motivated staff in order to ensure endeavoring high quality services to the customers.

• Assist to solve customer complaints & staff’s grievances in a timely and effective manner

• Establish staff training & establish succession plan for F&B Director.

• Adherence to all relevant policies and procedures whereby F&B cost & supplies can be requisitioned & charged

• Keep the cost compiling with budgets & the operations in a profitable manner (e.g. by ensuring minimum manpower)

• Undertake any other duties as requested by the Director of Food & Beverage

Requirements:

• Degree holder in hotel management, catering or related disciplines

• With 8 years or above hands-on experience in managing food servicing operations in Hong Kong or Macau, from casino environment or hotel restaurant operations.

• Good command of both English and Chinese (Putonghua and Cantonese)

• Proficiency in MS office applications

• With strong leadership skills and excellent communications skills in building good relationships at all levels within the organization and extra partners

• High level of motivation and discipline to achieve business objectives and common goals, and adopts and implements new approaches and practices to meet changing circumstances

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23GU484782

Senior Marketing Executive, Corporate Communications and Marketing (Ref : MSMKTSEXE) 市場推廣高級主任

Responsibilities:

• Assist to develop, coordinate and implement digital marketing campaigns as well as seasonal sales promotions based on content driven themes

• Develop and coordinate in the production of corporate and marketing collateral to ensure effective communication

• Support online and offline marketing campaigns execution and coordinate with different internal and external parties on the promotions and events

• Gather updated travel information of Macau, establish and maintain the external merchant network for developing video marketing content

• Support social media campaigns, digital marketing programs and content development

• Support on data consolidation, marketing intelligence report and other marketing reports as needed

• Provide administrative support to maintain the updated marketing information of the in-house media channels and website

• Perform any ad hoc project as assigned

Requirements:

• Degree holder or above in Marketing, Branding or Communications, Business Studies or related discipline

• Willing to learn, energetic, self-motivated, proactive and showing interests in social media

• Strong team player and highly collaborative, capable of multi-tasking and able to work under pressure

• Good command of written English and Chinese

• Attentive to details

• Willing to work overtime and on holiday to support the marketing campaigns and should possess with a can-do attitude

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1605-23BR031029

COOK1 (Ref : 168COOK1) 中餐廚師

工作職責：

• 具中菜之食品烹調技巧

• 能獨立炒鑊及處理所有切配工作

• 熟悉醃肉食品及有關之處理程序

• 安排及協助清洗廚房、爐具及器皿及保持廚房清潔衛生

• 協助主廚處理一切廚房內之日常運作及獨立處理各項事宜

要求：

• 需輪班工作

• 具有廚房工作經驗及炒爐經驗

• 有砧板及麺檔工作經驗

• 滬粵菜廚師優先

• 吃苦耐勞，工作勤奮，主動性強

• 積極的工作態度及有團隊合作精神，對人有禮貌

• 有澳門工作經驗

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23BK431753 填寫好職位申請表

Chef (Ref : MJCHE) 西餐廚師

工作職責：

• 按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準

• 監督食物質量及成本，保證顧客最高的滿意度

• 協助制定餐單之菜單。協助主廚改進食物之烹飪方法

• 專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目

• 負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等

• 定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨

• 經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具

要求：

• 1年廚房經驗以上

• 積極正面的工作態度，有團隊合作精神

• 持西餐基礎或專業烹調證書課程優先考慮

• 須夜班工作，可即時上班者優先考慮

• 有澳門工作經驗和懂廣東話者優先

• 必須年滿21歲

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23EQ421643 填寫好職位申請表

F&B Server (Ref : FBSERVER) 餐飲服務員

工作職責：

• 負責娛樂場內餐飲部或中西餐廳內工作，包括佈置及清理餐桌、為顧客帶位或安排座位、點餐、端送食物和飲品、收銀等

• 以專業及有善的服務態度回應客人的需求

• 主動向客戶提供適當的協助及優質的服務

要求：

• 高中畢業或以上。

• 有相關工作經驗者優先。

• 有活力、樣貌端莊整潔，有團隊精神、有責任感。

• 善於與客人溝通、待人有禮及態度誠懇親切。

• 操流利廣東話、中文書寫良好、略懂基本英語及普通話。

• 須輪班工作。

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-22KU445866 填寫好職位申請表

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Application:

Interested parties are welcomed to:

- Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人才與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

SJM Resorts, S.A. 澳娛綜合度假股份有限公司招聘

SJM Holdings Limited is the holding company of SJM Resorts, S.A. , one of the six companies authorized to operate casino games of fortune and other games of chance in casinos, under the terms of a concession granted by the government of the Macau Special Administrative Region in March 2002. SJM is the only casino gaming concessionaire with its roots in Macau.

企業品牌發展及市場推廣部 Corporate Brand and Marketing

1. 高級經理 - 製作 Senior Manager - Production

2. 經理 / 助理經理 - 娛樂視聽Manager / Assistant Manager - Audio Visual

3. 經理 - 社交媒體及社群管理 Manager - Social Media & Social Community Management

4. 助理經理 - 活動推廣及娛樂策劃 Assistant Manager - Events & Entertainment

5. 助理經理- 客戶關係管理及數據分析 Assistant Manager - Digital CRM & Analytics

6. 高級主任 - 數碼平台及創新 Senior Executive - Digital Platform & Innovations

7. 高級主任 - 社交媒體及社群管理Senior Executive - Social Media & Social Community Management

8. 高級主任 - 數碼績效營銷Senior Executive - Digital Performance Marketing

9. 高級 / 主任 - 市場傳訊Senior / Executive - Marketing Communications

10. 主任 - 品牌傳訊 Executive - Brand Communications

11. 主任 - 娛樂視聽Supervisor - Audio-Visual

12. 技術員 - 娛樂視聽Technician - Audio-Visual

13. 專員 - 活動推廣及娛樂策劃 Officer - Events & Entertainment

14. 助理 - 活動推廣及娛樂策劃 Assistant - Events & Entertainment

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零售及營運支援 Retail & Operations Support

1. 專員 - 商場管理營運Officer - Mall Operations

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可持續發展部 Sustainability

1. 經理 - 可持續發展 Manager - Sustainability

2. 專員 - 可持續發展 Officer - Sustainability

3. 協調員 - 可持續發展 Coordinator - Sustainability

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設施管理部 Facilities Management 

1. 技術員 - 冷氣系統 Technician - HVAC System

2. 技術員 - 木工、油漆工 Technician - Joiner & Painter

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旅遊服務部 Travel Services

1. 專員 - 外站服務 Ambassador - Outstations Services

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客戶專線中心Contact Center

1. 服務專員 - 電話服務 Service Agent - Teleservices

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客房預訂Hotel Reservations

1. 服務專員 - 客房預訂 Service Agent - Reservations

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供應鏈 (資訊科技系統, 項目及物流營運) Supply Chain (IT System, Project & Logistic Operations)

1. Assistant Manager - Dock Operations助理經理 - 貨台運作

2. Supervisor - Inventory Control主任 - 庫存管控

3. Operator - Warehouse操作員 - 倉務

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培訓及發展部Learning & Development

1. 經理 - 組織發展及培訓 Manager - Orgranisational Development

2. 助理經理 - 培訓及發展 Assistant Manager - Learning & Development

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角子機營運部 Slot Operations

1. 服務代表 Service Representative

2. 技術員 Technician

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人力資源部 Human Resources

1. 經理 - 薪酬及福利 Manager - Compensation & Benefits

2. 專員 - 僱員關係 Officer - Employee Relations

3. 協調員 - 僱員關係 Coordinator - Employee Relations

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電子博彩運作部 Electronic Gaming

1. 服務代表 Service Representative

2. 技術員 Technician

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會計部 Finance & Accounts

1. 經理–博彩審計 Manager - Gaming Audit

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保安部 Security

1. Supervisor - Shift Manager  - Operations 值班經理- 營運

2. Supervisor - Operations 主任 - 營運

3. Security Officer 保安員

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貴賓服務 VIP Services

1. 主任 - 貴賓服務Executive - VIP Services

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電話市場營銷 Telesales

1. 服務專員 - 電話市場營銷 Service Agent - Telesales

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餐飲部 - 新葡京酒店 Food & Beverage - Grand Lisboa Hotel

1. 行政餅房主廚 Executive Pastry Chef

2. 侍酒師 Sommelier

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審計部 Internal Audit

1. 審計員 Internal Auditor

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供應鏈 (營運及服務) Supply Chain (Operations & Services)

1. 助理經理 - 供應鏈 Assistant Manager - Supply Chain

2. 主任 - 供應鏈 Supervisor - Supply Chain

3. 專員 - 供應鏈 Officer - Supply Chain

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銷售部 Sales

1. 經理 - 銷售 (會展、商務及宴會) Manager - Sales (MICE & Corporate & Events)

2. 經理 - 宴會管理 Manager - Event Management

3. 主任 - 銷售 (會展、商務及宴會) Executive - Sales (MICE & Corporate & Events)

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策略分析部 Strategic Analysis

1. 經理 (市場及銷售分析) Manager (Marketing & Sales)

2. 助理經理 (商業及數據分析) Assistant Manager (Business Intelligence & Database Analytics)

3. 高級分析員 (商業及數據分析) Senior Analyst (Business Intelligence & Database Analytics)

4. 高級分析員 (非博彩) Senior Analyst (Non-Gaming)

5. 分析員 (商業及數據分析) Analyst (Business Intelligence & Database Analytics)

6. 分析員 (博彩) Analyst (Gaming)

7. 分析員 (市場數據分析及積效優化) Analyst (Market Research & Performance Optimization)

8. 問卷調查員 Surveyor

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度假村臻尚市場拓展部 Resort Premium Market Development

1. 經理 - 行政及法遵 (培訓) Manager - Administration and Compliance (Training)

2. 經理 - 臻尚業務拓展 Manager - Business Development

3. 助理經理 - 臻尚業務拓展 Assistant Manager - Business Development

4. 主任 - 臻尚客戶拓展 Executive Host - Guest Development

5. 專員 - 臻尚客戶拓展 Host - Guest Development

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水療及康體部 Spa & Recreation

1. 禮賓服務員 - 水療及康體 Concierge - Spa & Recreation

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資訊科技部 Information Technology

1. 經理 - 博彩系統方案Manager - Gaming Solution

2. 助理經理 - 博彩系統方案 Assistant Manager - Gaming Solution

3. 助理經理 - 前台系統方案 Assistant Manager - Front of House Solution

4. 助理經理 - 數據庫架構管理Assistant Manager - DAM

5. 高級分析員 - 質量保證 Senior Analyst - QA

6. 數據分析及程序員 Data Analyst & Programmer

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管家部 Housekeeping

1. 主任 - 公共區域 Supervisor - Public Area

2. 管家部調度員 Housekeeping Dispatcher

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酒店營運部 Hotel Operations

1. 主任 - 禮賓 Supervisor - Concierge

2. 服務員 - 禮賓 Agent - Concierge

3. 服務員 - 前台 Agent - Front Office

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餐飲部 Food and Beverage

1. 行政助理 - 餐飲 Administrative Assistant - F&B

2. 主任 - 食品安全及衛生 Officer - Food Safety & Hygiene

3. 助理經理 - 餐廳Assistant Manager - Restaurant

4. 葡萄酒侍酒師 Wine Sommelier

5. 主任 - 餐飲 Supervisor - F&B

6. 領班 - 餐飲 Captain - F&B

7. 茶藝專家 - Tea Master

8. 茶藝領班 Captain - Tea

9. 調酒師Bartender

10. 接待員 Host - F&B

11. 專員 - 電話銷售 Agent - Telephone Sales

12. 服務員 - 餐飲 Server - F&B

13. 總廚 (麵點) Senior Sous Chef (Noodle)

14. 高級助理總廚 (中餐 / 西餐 / 麵點) Senior Sous Chef (Chinese / Western / Noodle)

15. 主廚 (糕點 / 中餐 / 西餐) Chef de Partie (Pastry / Chinese / Western)

16. 助理主廚 (糕點 / 中餐 / 西餐) Demi Chef(Pastry / Chinese / Western)

17. 廚師 (中餐 / 西餐 / 日本餐) Commis Chef (Chinese / Western / Japanese)

18. 管事員 Steward

申請方式：

有興趣應徵者，可透過以下方式申請 Interested parties, please apply via:

• 電郵簡歷到 Email the detailed resume to careers@sjmresorts.com

• 致電人才招募專線 89820288 / 68827115

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APPLY NOW 快速申請職位：

*澳娛綜合僅為僱用事宜收集個人資料，提交資料即構成當時人同意及授權澳娛綜合在僱用程序中處理個人資料。

The St. Regis Macao 澳門瑞吉酒店招聘

瑞吉品牌於 110 多年前首次設立豪華酒店，當時紐約瑞吉酒店開業。自約翰·雅各·阿斯特四世在紐約第五大道開設了其布雜建築藝術風格的酒店之後，瑞吉已經成為絕對典雅和定制服務的象徵。如今，瑞吉在全球 40 多個繁華都市開設了酒店。這些地方是潮流的誕生地，地域限制被打破，客人可體驗精緻的生活。我們誠邀您與瑞吉攜手譜寫未來的職業生涯。

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

APPLICATION FORM 快速申請

APPLICATION FORM 快速申請

Apply Now :

For application, please send CV to macau.hr@sheraton.com
For requires, please call 8113 3332 .

Emperor Cinemas 英皇戲院澳門招聘

關於英皇院線

英皇集團積極發展戲院業務，首間香港英皇戲院於2017年進駐中環，現已分佈全港包括屯門、馬鞍山、尖沙咀、荃灣及將軍澳等。

為戲院注入精彩個性 為觀眾帶來無限精彩

英皇戲院 (澳門葡京人) 將引入澳門首家 IMAX 影院、MX4D 全感觀影院及 the CORONET 貴賓影院，以優越的禮賓服務，專業的影音設備及精緻的美酒佳餚，提供更優越的觀影享受。

英皇戲院積極推全電子化服務，365 日豁免網上訂票手續費，以電子戲票便捷入場，立即身驗﹗www.emperorcinemas.com

About Emperor Cinemas

The burgeoning theatrical exhibition business of Emperor Group began in 2017 when the first Emperor Cinemas in Hong Kong opened its doors at the iconic Entertainment Building, Central, with a network of cinemas spanning across Tuen Mun, Ma On Shan , Tsim Sha Tsui, Tsuen Wan to its latest addition in Tseung Kwan O.

Innovating the cinema experience to excite and bringing moviegoers to an entertainment utopia.

Emperor Cinemas (Lisboeta Macau) will introduce the first IMAX Theatre, MX4D Theatre and the CORONET IN Macau, offering the audience a first-class luxurious viewing experience elevated with carefully crafted gourmet delights and an intimate setting.

Enjoy the digitalized cinemagoing experience with 365 days online ticketing service fee waiver and e-ticket admission convenience at Emperor Cinemas now! www.empeorocinemas.com

全職/兼職戲院服務大使

工作地點：氹仔

職責：

• 提供優質客戶服務

• 履行戲院日常事務、售票、帶位、驗票和散場工作

• 協助提供餐飲服務，調配飲品，製作簡單食物

• 戲院內所有操作安排及處理顧客查詢

要求：

• 具有基本中英文的溝通能力

• 對客戶服務工作有熱誠

• 輪班輪休，並需於假期工作

全職放映員

工作地點：氹仔

職責：

• 負責按編排準時播放電影及預告片

• 確保戲院內之燈光及音響設備操作正常

• 放映器材日常清潔、檢查及保養等

要求：

• 守時、具責任感及能獨立處理工作

• 高中畢業或以上程度，具有基本中英文的溝通能力

• 對客戶服務工作有熱誠

• 輪班輪休，並需於假期工作

餐飲服務主任 / 高級餐飲服務大使 / 餐飲服務大使

工作地點：氹仔

職責：

• 提供優質客戶服務

• 協助提供餐飲服務，調配飲品，製作簡單食物

• 保持廚房整潔安全，以確保日常運作順暢

要求：

• 具有基本中英文的溝通能力

• 輪班輪休，並需於假期工作

• 有團隊合作精神及對客戶服務工作有熱誠

• 能同時處理多樣工作，主動及能獨立工作

• 勤奮，守時，有禮及有責任感

• 有良好溝通技巧及人際關係

Film Programming Assistant

Responsibilities:

• Manage and plan daily, weekly and monthly film schedule of cinemas;

• Input schedule and corresponding ticket price data into ticketing system

• Attend exhibitor screening and provide insight and forecast on upcoming film release for booking selection;

• Negotiate with distributor on booking terms and coordinate exhibition materials logistics;

• Liaise with internal parties such as marketing and house booking team on sales planning and promotion to maximize box office revenue;

• Source or curate alternative contents for cinemas such as film festivals;

• Provide on-site support for cinema events;

• Perform other ad-hoc duties as assigned.

Requirements:

• University graduate

• Good command of spoken and written English, Cantonese and Putonghua

• Pleasant, proactive, highly organized, detailed-minded and able to work independently

• Good communication and interpersonal skills

• Love movies

• Be a good team player

• Immediate availability is preferred

Theatre Manager / Assistant Theatre Manager / Supervisor

Responsibilities:

• Provide key support to the Operations Manager on cinema operations related matters.

• Perform and monitor daily cinema operations including manpower arrangement, recruitment, payroll, roster & show-time scheduling, staff coaching, stock & cost control and etc.

• In charge of the Cinema (include F & B); formulate, execute and review operating procedures and standards for the Cinema and F&B area.

• Lead the team to deliver excellent customer service

• Handle enquires and complaints in a professional manner.

• Maintain all equipment and fixtures to ensure good working order and condition.

• General administration tasks / reporting.

• Support daily operations of the projection team.

Requirements:

• University or College graduate

• At least 5 years working experience of operations in cinema, retail, food & beverage or related businesses

• In-depth knowledge of hospitality and customer service management will be a plus

• Self-motivated, customer-oriented, energetic, hardworking and presentable

• Knowledge in Microsoft Office & Chinese word processing

• Good command of both written & spoken English and Chinese

• Willing to learn and perform shift duty

• Candidates with less experience will be considered for the position of Assistant Theatre Manager.

福利：

我們會為員工提供優厚薪酬及福利，包括完善醫療保險、有薪假期、良好工作環境和晉升機會等

申請方式：

有興趣者請將詳細履歷及要求薪酬或電郵至 cinemasemperor@gmail.com，標題及附件請註明應徵職位。

＊ 申請人提供之全部資料絕對保密及只作招聘用途 ＊

易研信息科技有限公司澳門招聘

易研信息科技有限公司由張榮顯博士於2010年在澳門創立，是一家以人工智能和數據驅動的創新型科技公司，提供精準數據、AI 工具和創新解決方案，目前在大灣區的香港、澳門、珠海橫琴及上海等地設有分公司和團隊。本公司在2024年獲得澳門特別行政區經濟及科技發展局「潛力型科技企業」認證，而大灣區的分公司分別獲得高新技術企業證書、高新産品證書，以及創新企業牌匾，目前擁有19項軟著及多項專利。

易研提供AI SaaS産品及定制化解决方案，核心産品包括社交聆聽及綫上預警系統、生成式人工智能寫作系統、AI 搜索引擎、一站式智能調研及活動管理平台、社交智能客服平台、AI agents 及 chatbots、品牌輿情洞察、社媒風險管理、多模態數據處理及數字化升級等全方位的社交智能解决方案等。

網址：https://www.ersinfotech.com/

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業務拓展主任

薪酬範圍：基薪(10,000-18,000) + 銷售獎金

工作地點：澳門

職位概述：

業務拓展主任將負責推動公司產品和服務的銷售，拓展新市場和客戶群體，並維護現有客戶關係。該職位將涉及從售前到售後的全方位銷售支持，確保客戶滿意度和忠誠度的提升。

主要職責：

• 市場拓展：

  • 探索和識別潛在客戶和市場機會，制定並實施有效的市場拓展策略。

  • 參加行業展覽和會議，提升公司品牌知名度。

• 銷售支持：

  • 管理銷售流程，包括潛在客戶的篩選、需求分析、產品演示、合同談判和簽訂。

  • 提供專業的產品知識和技術支持，解答客戶疑問，針對客戶需求提供定制化解決方案。

• 客戶關係管理：

  • 維護並加強與現有客戶的關係，定期進行溝通和反饋。

  • 收集客戶反饋，協助內部團隊改進產品和服務。

• 售後服務：

  • 確保客戶在使用產品和服務過程中的滿意度，解決客戶問題和投訴。

  • 協助客戶進行產品升級和培訓。

• 報告與分析：

  • 定期提交銷售報告，分析市場趨勢和競爭狀況，提供決策支持。

  • 與內部團隊協作，提供市場和客戶需求的洞察。

職位要求：

• 優秀的人際交往和溝通能力，能夠與不同層級的客戶建立良好關係。

• 具備良好的問題解決能力和團隊合作精神。

• 能夠適應快節奏的工作環境，並具備自我驅動力。

加分條件：

• 具有科技產品銷售經驗優先。

可享有社保、年終雙薪、績效獎金、退休基金、醫療保險、勞工保險、享受公司的其他福利（旅行+專業培訓+出席研討會），有薪年假7天或以上

申請方式：

有意申請者請將履歷發送至：info@ersinfotech.com，電郵主題請註明“應聘業務拓展主任”。

全職/兼職 - 電話訪問員

時薪：50/h，另設份數制(多勞多得)

主要職責：

• 負責社會民意訪問工作，全程電話完成，不用露面，無需外出，非推銷非廣告非保險

• 只需按要求致電住戶完成簡短問卷即可。

上班地點：皇朝區

上班時間： 午更14:00-18:00 晚更 18：00 - 22：00

※要求※

• 年滿18歲，澳門居民，流利純正廣東話，懂基本電腦操作及中文打字。

有意申請請加微信：ecjob_HR ，註明申請全職或兼職-電話訪問員

浸信會澳門愛羣社會服務處招聘

浸信會澳門愛羣社會服務處（Baptist Oi Kwan Social Service of Macau）於二零一四年正式註冊為本澳一所非牟利社會服務機構。致力推動居民關注身體、情緒、社交及心靈的全人健康，提昇居民心理健康質素，建立生活效能。以社區教育活動、研究、學術研討等方式，建設接納與共融環境。

了解更多：www.bokss.org.mo

總機電話：2852 3235
傳真號碼：2852 2651
地址：澳門高士德大馬路12號202室

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<精神復康院舍>

治療師助理（MH25002）

• 持有高中畢業或以上學歷

• 負責協助治療師進行評估，治療計劃及復康活動等

• 負責協助治療師製作及維修康復治療之教具及教材

• 負責單位內日常運作及準備

社工（MH25001）

• 澳門註冊社會工作

• 負責跟進個案、小組工作

• 策劃及推行社區健康推廣活動

• 日常文書處理，如撰寫活動計劃書、報告書等

• 具康復服務經驗者優先

活動協調員（MH24008）

• 具高中畢業或以上學歷

• 協助推行服務、接待及推廣宣傳服務等

• 具社會服務經驗優先

職業治療師（MH23001）

• 職業治療系學士學位

• 具職業治療師執業牌照

• 負責為服務使用者制定、組織及推行治療康復計劃

• 協助督導及培訓治療師助理

• 具有康復服務經驗優先

申請方式：

本院舍具完善員工福利，包括公積金，醫療保險，有年假及病假等。

有意者請連同履歷、學歷證明、要求待遇、應徵信，電郵至 info.hv@bokss.org.mo

或郵寄至路環石排灣蝴蝶谷大馬路石排灣社會及衛生服務大樓四樓，信封面請註明應徵職位（合則約見），詳情請致電 2850-3400。

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<青少年綜合服務>

社工（MIC24004）

• 澳門註冊社工

• 負責跟進個案、小組工作、策劃及推行活動

• 處事獨立、熱誠、責任感、有良好溝通能力

• 具青少年或復康服務經驗者優先

申請方式：

有意者請連同履歷、學歷證明、要求待遇、應徵信電郵至info.mt@bokss.org.mo或郵寄至澳門俾利喇街163號美林花園4樓A-D室，信封面請註明應徵職位（合則約見），詳請可致電2852-3235。

澳門中銀招聘

　　澳門中銀以“分行+子行”雙牌照運營的格局，致力為澳門社會和廣大客戶提供優質的金融服務。秉承“根植澳門 · 服務澳門”的經營宗旨，積極踐行本地主流銀行的責任與擔當，發揮澳門中銀的雙平台優勢，助力推動澳門特區經濟適度多元發展，支持大灣區、深合區、一帶一路建設。

基本條件

1. 認同本行 “愛國愛澳、愛行敬業” 企業文化；

2. 學士或以上學歷；

3. 具良好的學習能力、綜合分析能力、組織協調能力、溝通能力、抗壓能力；

4. 具良好的中、英文水平及口語能力，熟悉辦公室軟件操作；

5. 品行端正，樂於助人，儀表端莊；

6. 具與職位要求相對應的工作經驗。

職位空缺：

• 綜合服務專員

• 客戶經理（公司金融）

• 客戶經理（跨境金融）

• 客戶經理（金融機構）

• 客戶經理（個人金融）

• 產品經理（現金管理）

• 產品經理（貿易融資）

• 產品經理（數字金融）

• 產品經理（財富管理）

• 投資顧問

• 數據庫管理員

• 合規經理（交易甄別）

• 合規經理（公司業務）

• 私人銀行家

• 策略分析師

• 財務分析師

• 數據分析師

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綜合服務專員

工作職責：

• 負責為營業網點客戶提供現金、非現金的櫃檯服務（包括人工櫃檯及智能櫃檯）；

• 協助進行產品營銷推介及支援工作；

• 協助處理營業網點合規反洗錢相關工作；

• 承辦上級交辦的其他工作。

職位要求：

• 具有相關工作經驗。

客戶經理（公司金融）

職位內容

• 負責營銷及服務公司客戶，發掘客戶潛在需求，為客戶提供全面性綜合金融服務；

• 負責對公司客戶財務數據及經營情況、市場環境等進行分析，並撰寫相關報告；

• 負責管理公司授信客戶，分析授信客戶的行 業、股權結構、財務狀况、還款現金流測算等；

• 負責金 融產品 (包括但不限於存、貸、結算、衍生品、債務資本市場等)的營銷工作；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上獨立管理大型公司授信客戶相關工作經驗，熟悉大公司授信業務流程，了解跨境、貿易融資等產品；

• 具較強的數據分析、市場分析、風險計量監控能力，授信客戶行業分析、股東結構分析、財務狀況分析、還款現金流測算等能力；

• 熟悉內地業務、政策、法規，對澳門經濟、銀行業務發展方向有一定認識；

• 具裝備製造、融資租賃、綜合酒店等業務經驗者優先考慮；

• 持有 FRM、CFA、CPA 等相關專業資格者優先考慮。

客戶經理（跨境金融）

職位內容

• 負責營銷及服務跨境企業客戶，發掘客戶潛在需求；

• 負責為跨境企業客戶設計合適的綜合金融服務方案，包括貿易融資、併購貸款、結構化融資、銀團等；

• 負責協調業務或賬戶服務落地，管理日常客戶業務；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上跨境金融相關工作經驗，能獨立完成客戶財務分析、行業分析、經營情況分析、授信風險分析等；

• 具較強的數據分析、市場分析、風險計量監控能力，授信客戶行業分析、股東結構分析、財務狀況分析、還款現金流測算等能力；

• 熟悉公司金融相關業務知識，對內地、香港等地區金融市場、跨境金融政策有較深入了解；

• 具良好的葡語能力者優先考慮；

• 具國際大型銀行 / 投資銀行 / 投資機構等工作經驗者優先考慮；

• 持有 FRM、CFA、CPA 等相關專業資格者優先考慮。

客戶經理（金融機構）

職位內容

• 負責開拓本地、跨境潛在目標金融機構客戶(包括銀行及非銀行金融機構類）；

• 負責為客戶提供專業、優質、一體化的金融服務，提升客戶滿意度；

• 了解客戶、市場情況，做好風險管理、反洗錢審查等工作；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上金融機構相關工作經驗；

• 熟悉金融機構業務及金融市場產品；

• 能獨立為客戶設計業務方案並提供專業服務；

• 具有金融、會計和反洗錢相關專業知識者優先考慮。

客戶經理（個人金融）

職位內容

• 為客戶提供綜合性金融服務，開展金融產品營銷工作，包括但不限於財富管理、消費信貸、中小企服務等；

• 定期反饋客戶金融產品的市場動態，根據客戶需求推薦合適的產品及服務；

• 根據銀行反洗錢相關要求，落實內控合規檢查及風險防範等工作；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上金融機構相關工作經驗，熟悉本地銀行個人金融產品及服務；

• 具良好的客戶營銷拓展能力及服務意識；

• 具理財、保險、反洗錢等相關專業資格優先考慮。

產品經理（現金管理）

職位內容

• 負責開展現金管理相關行業調研和市場分析，制定產品營銷計劃；

• 負責跟進現金管理產品的研發、優化、應用 系統需求分析與技術支持等工作；

• 負責跟進客戶營銷、方案設計、產品支持與項目實施等工作；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上國際結算或現金管理等相關工 作經驗，具金融科技工作經驗者優先考慮；

• 具較強的計算機應用能力，掌握 SQL 等編程技能者優先考慮；

• 對內地金融市場及政策有一定了解，熟悉大 灣區金融市場者優先考慮；

• 具大客戶營銷服務等相關工作經驗者優先考慮。

產品經理（貿易融資）

職位內容

• 負責制定和落實貿易融資業務營銷策略，並進行實施、追蹤、監督及分析；

• 協助客戶經理進行客戶營銷，提供符合客戶需求的貿易融資產品方案；

• 負責開拓同業渠道，拓展二級市場業務合作；

• 負責分析境內外市場資訊和客戶需求，研發貿易融資相關金融產品；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上公司業務相關工作經驗，熟悉貿易融資、國際結算、外匯等金融產品；

• 對海外、內地金融市場及政策有一定了解，熟悉大灣區金融市場者優先考慮；

• 具大客戶營銷服務等相關工作經驗者優先考慮；

• 具 CDCS、CITF 等相關專業資格者優先考慮。

產品經理（數字金融）

職位內容

• 負責應用系統的需求分析、功能設計、應用 研究，引入市場上的科技產品及系統；

• 負責項目管理相關工作，與供應商溝通協調，推進應用系統的研發、測試及投產；

• 負責各類應用系統、數據分析平台的日常維護、故障跟進、性能優化等工作；

• 定期追蹤市場科技發展趨勢，持續提供創新意見和技術解決方案；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上移動支付、商戶收單等相關工 作經驗；

• 具較強的項目管理、測試及數據分析能力；

• 熟練運用 Python、SQL 等程序編寫工具；

• 熟悉移動支付的系統設計、業務方向等知識；

• 具移動支付項目實踐經驗者優先考慮；

• 持有 FRM、CFA、CPA 等相關專業資格者優先考慮。

產品經理（財富管理）

職位內容

• 負責銀行交易系統開發測試等相關工作；

• 負責草擬及制定有關股票交易業務的操作規程、管理及維護更新；

• 根據不同時區的交易時間，持續於交易時段進行運維操作；

• 負責分析和撰寫股票業務市場評價及效益評估報告；

• 負責制定股票市場相關業務的推廣和營銷策略；

• 負責股票相關業務的培訓和指導工作；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上股票市場風險和運作相關工作經驗，熟悉商業銀行金融投資產品及相關投資屬性特點；

• 具有較強的溝通能力、報告分析及撰寫能力；

• 具較強的數據分析、市場分析及風險計量監控能力；

• 熟練運用 Bloomberg 等平台；

• 具有股票系統維護和管理經驗者優先考慮。

投資顧問

職位內容

• 為中高端客戶提供美股、港股、A股等投資顧問服務，包括但不限於提供客制化的持倉分析、投資建議及解决方案；

• 負責對美股、港股、A股等市場主流趨勢、前沿熱點、投資策略等進行分析及報告撰寫，為客戶經理提供投資領域專業指導及支 持；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上內地或國際股票市場分析研究、資產管理、證券公司等相關工作經驗，具備股票投資管理相關工作經驗者優先考慮；

• 熟悉商業銀行各類金融投資產品及相關投資屬性特點；

• 具有較強的溝通能力、報告分析及撰寫能力，對金融市場波動具有較高敏感性；

• 具較強的數據分析、市場分析及風險計量監控能力；

• 熟練運用 Bloomberg 等平台；

• 具內地或香港證券從業資格、CFP、CFA 等相關專業資格者優先考慮。

數據庫管理員

職位內容

• 負責應用系統數據庫的運維相關工作；

• 負責跟進數據庫及相關件的架構設計和運維管理；

• 負責參與應用系統設計，推動應用系統數據庫性能優化；

• 負責數據庫及大數據相關運維平台的設計及日常運維管理工作；

• 承辦上級交辦的其他工作事項。

職位要求

• 具資訊科技等相關專業學士或以上學歷；

• 具三年或以上數據庫運維及相關管理工作經驗；

• 了解數據庫系統配置及性能優化流程，對數據庫優化，架構設計有較深入的研究和實踐經驗；

• 熟悉 DB2、Oracle、MySQL、Sybase 等數據庫架構；

• 熟悉 Unix/ Linux 儲存、網路等相關知識，並掌握基本操作技能；

• 具系統或數據庫自動化運維平台建設經驗者優先考慮。

合規經理（交易甄別）

職位內容

• 負責可疑交易舉報管理工作，包括系統預警、人工舉報案例分析處理等；

• 負責分析、制定、落實監控模型需求、提出優化建議及設置系統參數；

• 協助制定反洗錢、合規監控等制度辦法，對落實情况進行調研，提出改進優化意見和建議；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上交易甄別、監測分析及可疑舉報等反洗錢相關工作經驗；

• 具數據提取及加工能力，熟悉 SQL 等編程工具及數據庫；

• 具金融、法律相關專業知識者優先考慮；

• 持有 CAMS 等相關專業資格者優先考慮。

合規經理（公司業務）

職位內容

• 負責制定和更新公司業務相關反洗錢、反恐融資合規政策；

• 負責公司業務相關反洗錢模型及系統的研發及測試；

• 負責公司業務反洗錢合規相關工作，如 KYC、公司客戶生命周期管理，監督檢查等；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上反洗錢、反恐怖融資相關工作經驗；

• 熟悉銀行業務及操作流程，了解客戶盡職調查要求；

• 具較強的風險意識及統籌規劃能力；

• 具法律、金融、財務、軟件工程、資訊科技等相關專業知識者優先考慮；

• 具國際大型銀行合規反洗錢數據統計分析工作經驗者優先考慮；

• 持有 CAMS、FRM、CFA、CPA、ACCA 等相關專業資格者優先考慮。

私人銀行家

職位內容

• 負責私人銀行客戶全方位綜合營銷服務工作，與營業網點客戶經理共同維護、完善私人銀行業務；

• 負責為私人銀行客戶提供客製化、多元化投資組合和資產配置方案，定期回顧客戶投資情況，持續跟進和評估客戶的資產配置方案及投資建議；

• 負責與境內外分行聯動，跟進私人銀行客戶的跨境金融需求；

• 負責籌辦私人銀行客戶相關營銷活動；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上金融相關工作經驗；

• 熟悉銀行金融理財產品，掌握投資市場動向及客戶投資需求，能為客戶提供專業和個性化的資產配置方案；

• 具良好的市場開拓能力；

• 具私人銀行工作經驗者優先考慮；

• 持有 CFA、CFP、CFMP 等相關專業資格者優先考慮。

策略分析師

職位內容

• 負責分析宏觀經濟金融形勢、市場情況，重點研究澳門、深合區及大灣區經濟情况、金融及產業政策機遇，為銀行發展戰略决策、經營管理等提供支持；

• 負責開展戰略研究工作，組織推動調研，就銀行業務發展和經營管理中的重大問題開展課題調研；

• 承辦上級交辦的其他工作事項。

職位要求

• 具經濟、金融等相關專業碩士或以上學歷；

• 具三年或以上金融領域相關諮詢服務或研究分析工作經驗；

• 具開展調研、規劃報告編寫等實踐經驗；

• 持有 FRM、CFA、CPA 等相關專業資格者優先考慮；

• 熟練掌握 EViews、SPSS 等統計分析工具者優先考慮。

財務分析師

職位內容

• 負責財務預算管理，協助制訂經營計劃目標及配套管理措施，對計劃執行情况進行監測分析；

• 負責單位考核管理，協助制訂單位考核方案，對單位考核情况進行分析；

• 負責財務資源管理，協助制訂業務費用及固定資產配置政策，監控分析財務資源使用情况；

• 負責財務開支管理，協助制訂財務開支管理制度，規範落實財務開支流程和標準等管理要求；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上財務會計管理相關工作經驗，掌握財務分析及財務資源管理等知識；

• 持有 CPA、CFA、FRM 等專業資格者優先考慮；

• 掌握數據分析工具者優先考慮。

數據分析師

職位內容

• 負責落實數據質量管理政策和制度，制訂基礎類和指標類數據標準；

• 負責數據治理工作，建立數據質量標準和問責標準；

• 負責開展數據挖掘分析工作，優化數據展現層與數據分析層工具，加強數據統計工作自動化；

• 負責數據質量監控，完善和落實數據標準，監測、分析和評價數據治理情況；

• 負責開展行內數據資產管理培訓工作；

• 承辦上級交辦的其他工作事項。

職位要求

• 具有三年或以上數據分析相關工作經驗，掌握數據質量管理及應用知識；

• 熟練運用數據分析相關工具（如：Access、Python、R、VBA、SQL等）；

• 持有 CPA、CFA、FRM 等專業資格者優先考慮。

申請方式

點擊以下連結 https://career.bocmacau.com 在線申請。

American Vintage 澳門招聘

Inspired by his many journeys to the United States, Michael Azoulay created the French brand American Vintage in 2005. With his intuitiveness and curiosity, he was able to reenergize the t-shirt by updating this cornerstone of the women’s wardrobe. The collections are drawn in minimalistic and authentic lines, giving people a chance to reinvent themselves daily.

我們現誠邀對時裝零售有熱誠的人士加入我們的銷售團隊。更多詳情可瀏覽以下網頁：http://rm-fg.com/

店舖主管

職位要求：

• 具五年或以上零售服務經驗，其中三年須為管理階級

• 具領導才能，有責任感

• 良好溝通技巧及具團隊精神

• 能操流利廣東話、普通話及英語

長工福利：

• 新人獎金* (*按公司指引發放)

• 每月 8 天例假

• 12 天有薪年假

• 公眾假期 (澳門政府法定)

• 生日假期

• 結婚假期

• 銷售佣金

• 年終花紅

• 超時津貼

• 勤工獎金

• 員工聯誼贊助費

• 醫療、住院及牙科津貼

• 員工購物優惠

• 海外培訓

上班地點：

• 澳門倫敦人購物中心

• 澳門威尼斯人購物中心

營業員 / 高級營業員

職位要求：

• 具一年或以上零售服務經驗

• 具領導才能，有責任感

• 良好溝通技巧及具團隊精神

• 能操流利廣東話及基本普通話及英語

• 較多經驗者會獲考慮為高級營業員

長工福利：

• 新人獎金* (*按公司指引發放)

• 每月 8 天例假

• 12 天有薪年假

• 公眾假期 (澳門政府法定)

• 生日假期

• 結婚假期

• 銷售佣金

• 年終花紅

• 超時津貼

• 勤工獎金

• 推薦獎金

• 員工聯誼贊助費

• 醫療、住院及牙科津貼

• 員工購物優惠

• 海外培訓

上班地點：

• 澳門倫敦人購物中心

• 澳門威尼斯人購物中心

申請方式：

有興趣人士請將簡歷及要求薪金電郵至 hr3@rm-fg.com 或 Whatsapp (852) 9626-8336 。

（所有收集的個人資料將僅用於招聘用途。）

Vivienne Westwood 澳門招聘

Shop Supervisor (店鋪主任)

工作職責

• 協助管理店鋪日常營運及貨品管理等

• 提供優質顧客服務和品牌產品知識

• 推動店鋪銷售及團隊合作氣氛

入職要求

• 具兩年店鋪主任相關經驗

• 熱愛時尚, 積極進取, 有責任感及服務為導向

• 良好的粵語、普通話和英文溝通能力

• 必須持有澳門身分證

Sales & Sr. Sales (全職售貨員/高級售貨員)

工作職責：

• 為顧客提供完善銷售服務及品牌產品知識

• 維持店內日常運作及貨場環境整潔

• 與顧客建立長遠及良好關係

入職要求：

• 熱愛時尚, 積極進取, 有責任感及具備相關工作經驗

• 有上進心，良好的溝通技巧和以服務為導向

• 良好的粵語、普通話和英文溝通能力

• 必須持有澳門身分證

有意者請將完整履歷和期望薪金發送至：

human_resources@modamiahk.com 或者 WhatsApp +852 6264 6401

(所收集的個人資料只作招聘用途)

BCM Bank 澳門商業銀行招聘

Established in 1974, BCM has been one of the leading financial institutions in Macau providing comprehensive and consolidated financial products and services, actively serving its customers and contributing to the development of the Territory's economy with 14 branches and self-service banking centres covering all over Macau.

As an employer, BCM emphasizes employer-employee commitment with the aspiration of making BCM not just a bank, but a home. In addition to providing its staff members with a comprehensive remuneration package and benefits, BCM actively advocates and promotes Staff Engagement, Work-Life Balance and two-way Communication through establishing an open and engaging corporate culture. Management of BCM is committed to build the organization as one of the best work places in Macau, such that our staff can be at their best to learn, grow, achieve and contribute, for a fulfilling career. We recognize the hard work of our staff and value their ideas, providing ample opportunities for them to speak up. If you are looking for a career instead of a job, BCM is the right place for you to set off your career path.

We are inviting competent and highly-motivated candidates to join us in providing the highest standard of financial services to our customers. Invest in your future by joining us to invest in your career!

Posts are opened for the following areas:

Branch Management

• Manager

• Branch Manager

• Deputy Branch Manager

• Relationship Manager

• Senior Teller / Teller

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Card Centre

• Officer

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Commercial Banking

• Assistant Relationship Manager

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Compliance Office

• Senior Officer

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Customer Information Maintenance

• Officer

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Information Technology

• System Analyst / Senior Programmer

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Retail Direct Sales

• Relationship Manager

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(All information provided will be treated in strict confidentiality and used solely for recruitment purposes and handled by the Human Resources Department of the Group Head office and BCM Bank at the same time.)