Givenchy –is one of the prestigious luxury fashion brands in the LVMH Group.
The Givenchy Family is an eclectic community of dynamic talents who are deeply invested in their career journey. Always on the lookout for passionate, committed, and imaginative people all over the world. In view of our fast expansion in Hong Kong & Macau, we are seeking retail talent to join our team.
Assistant / Store Manager
Job Description
The role
1. Deliver Excellent Client Experience and Achieve Business Ambitions
Lead and motivate sales team on delivering consistent, professional and responsive customer service
Initiate business strategies to attain multichannel sales plan and optimize profitability through recognize opportunities and risk
Build a Clienteling mindset to the team. Establish a systematic CRM approach for the new client recruitment and nurture their loyalty to the brand
Establish and maintain the highest standard of store environment
Manage daily operation of the store and ensure the brand image is maintained
Collaborate with different business functions (Merchandising Team, Marketing Team, Training Team) to grow new business
Establish good relationship with Mall to identify opportunity on Marketing activities and CRM Program
2. People Leadership
Inspire a team for their individual performance and development. Communicate with HR on Recruitment, Talent Development, Performance Management, Store Structure and Organization
Coach the team to meet and exceed the required performance standard
Identify potential staff and provide their succession plan with training suggestion
Provide on-the-job training to new join staff
Manage and conduct appraisals and performance review with store staff
3. Retail operations
Review the operation procedure in a regular basis to optimize the efficiency
Analyze the reports and provide insights to management and to the team
Manage the inventory for accurate replenishment and to minimize the discrepancies
Assess Risk Management for audit and maintain Health and Safety procedure in store
Manage and ensure the visual merchandising guidelines are followed
Responsible for in-store repair and maintenance for top sales floor standard
Requirements
University graduate would be a plus
Minimum 6 years’ relevant experience in fashion retail industry with solid experience in management level
Passionate in fashion and solid product knowledge in RTW and leather goods
With good knowledge and understanding of Luxury business context and customers’ profile
Good command of written and spoken English and Chinese
Candidate with less experience will be considered as Assistant Store Manager
Application:
Interested parties, please send resume to: recruit.hk@givenchy.com / WhatsApp us (852) 66022023.