申請方式
對職位有意者請將個人履歷並註明申請職位電郵至：hr@ctm.com.mo
Interested applicants please send application letter to e-mail address: hr@ctm.com.mo
澳門電訊有限公司誠聘以下職位：
Companhia de Telecomunicações de Macau invites application to the posts of:
Technician, Operation Service Centre (Ref. 407)
Job Description:
To provide support in Network Operations in the areas of mobile, fixed, data and internet networks
To handle network faults and maintenance and give technical support for special events
To assist in network planning and implement network expansion
To monitor and improve the network performance and quality of services
Requirements:
Degree holder of Computer Science or related IT discipline
Fluency in spoken/written Chinese and English
Fluency in Putonghua will be advantageous
To provide standby and call-out support during non-office hour including night period
Holder of light vehicle or motorcycle driving license preferable
Officer, Purchasing (Network Service) (Ref. 327)
Job Description:
To provide purchase support to internal customers especially on telecom network services and external project cases
To analyse purchase requirement, strategy planning, sourcing, negotiation and contractual arrangement
To effectively manage the performance and services provided by suppliers for meeting business changing needs
To achieve the best purchasing result by gaining /balancing competitive advantages under company policy and leveraging overall needs across different requirement from various sectors
To prepare and deliver key purchase and recommendation report/presentation
Requirements:
Degree holder in Telecom Engineering or Business Administration
Fluency in spoken/written English and Chinese
Fluency in Putonghua will be advantageous
3 to 5 years of experience in purchasing or related market sector
Good communication, analytical and interpersonal skills
Good pro-activeness & independency
Officer, Purchasing (Ref. 568)
Job Description:
To provide purchase support to internal customers especially on consumer products/service and general building/administration
To analyse purchase requirement, strategy planning, sourcing, negotiation and contractual arrangement
To effectively manage the performance and services provided by suppliers for meeting business changing needs
To achieve the best purchasing result by gaining / balancing competitive advantages under company policy and leveraging overall needs across different requirements from various sectors
To prepare and deliver key purchase and recommendation report/presentation
Requirements:
Degree holder in Business Administration
Fluency in spoken/written English and Chinese
Fluency in Putonghua will be advantageous
3 to 5 years of experience in purchasing or related market sector
Good communication, analytical and interpersonal skills
Good pro-activeness and independency
助理倉務經理 (Ref. 595)
工作範圍：
帶領團隊管理公司倉庫，及處理日常運作包括:
分派、收集及搬運貨物，整理貨倉存貨、補貨等等
運用電腦系統處理及記錄貨物交易
進行定期盤點
根據公司制定流程、進行質量規格檢查貨物
保持倉庫安全、衛生、整潔及貨物完整
規劃，改善及優化倉庫工作流程
員工督導及培育，督導員工高效完成工作並定期進行考評，培育員工工作獨立性。如有需要，進行工作/崗位調配讓員工發揮所長
負責與內部部門及外部單位進行聯繫、對接及溝通工作
向採購部總經理匯報日常工作或突發(如有)情況
文書處理工作，如電郵、Microsoft Office、文檔整理等
職位要求：
大學畢業，主修供應鏈管理、物流或相關科目
能操流利廣東話，良好中文書寫能力
具備合適程度英語書寫及閱讀能力，懂普通話為佳
三至五年倉庫或相關工作經驗，當中有一年或以上任職督導崗位
持手動輕型汽車駕駛執照，如具備貨車駕駛執照更佳
具備獨立處理倉庫工作的能力，有責任心，誠實可靠
Project Manager, AI & Big Data Innovations (Ref. 544)
Job Description:
To be responsible for planning and defining the scope, activities and priority of the project
To prepare project budget, oversee, monitor and control budget expenditure
To take care and keep track of documents and relevant information with regard to project timeline and cost estimation
To monitor and report project status in accordance with the approved scope, timeline and budget
To communicate closely with Project Sponsor and Stakeholders regarding changes and progress
To perform risk analysis, address and manages the issues during implementation for the sake of project effectiveness
To explore new solution and trends associated with the development of Smart City and 5G technology
Requirements:
Degree holder in Information Technology / Computer Science or any related disciplines
Fluency in spoken and written English & Chinese
Fluency in Putonghua is an advantage
3 years or above experience in managing middle to large scale IT projects
Sound experience in developing software or website
Holder of PMP is an advantage
Good communication, leadership & presentation skills
Senior Manager, IT Infrastructure (Network Administration) (Ref.593)
Job Description:
To develop and maintain the architectural design for IT systems and network
To manage systems and network performance monitoring and capacity planning
To manage Cloud and related systems requirements and development
To manage IT infrastructure projects, evaluate systems and network technologies for business requirement
To develop and maintain policies, standards and procedures
Provide technical leadership and escalation support for resolution of IT infrastructure incidents and problems
Conduct implementation of network changes and upgrades
Drive operational efficiency and maintain high standards on mission critical network operations
Requirement:
Degree holder in Computer Science / Information Technology / Business Information Systems or equivalent
Fluency in spoken/written Chinese and English
5 years of experience or more in design, implementation and support of mission-critical IP networks
Experience in LAN/WAN/MAN architecture design, network topology design, data centre network design
Experience in firewall, routers, switches, VPN, SDN, SD-WAN, Cloud computing and overlay network technology
Holder of one or more of professional certificates like CCNP, CCIE, HCIP, HCIE is a definite advantage
Strong writing skills of business requirements
Sound experience in project management
Senior IT Specialist, IT Infrastructure (Cloud Services Management) (Ref. 594)
Job Description:
To perform administration and support for IT managed services and Cloud services
To perform incident response by 7x4 standby support
To develop policies, standards and procedures
To assist in design, management and perform implementation for IT services
To assist in systems and network performance management
To perform evaluation on IT systems and network technologies
To perform drill testing and disaster recovery planning
Requirements:
Degree holder in Computer Science / Computer Information Systems / Network Engineering or related discipline
Fluency in spoken / written English & Chinese
2 to 3 years of experience in administration of Windows servers, Linux, networking or public cloud
Sound knowledge on security control, ISO27001 & ISO20000
Experience in monitoring SNMP tools ; supporting email systems preferable
Holder of MCITP, LPI or CCNA preferable
Good communication and analytical skills
信差 (Ref. 356)
工作範圍：
負責送遞公司日常往來文件
支援行政部日常工作
職位要求：
初中三程度或以上
能操及書寫中文, 懂英文更佳
具相關經驗優先考慮
與其他組員輪流在週末提供送遞服務
持輕型汽車及重型電單車駕駛執照
Customer Service Executive, Customer Service Provision (Ref. 413)
Job Description:
To handle work assignment for both installation & maintenance services
To manage installation & maintenance appointment with external & internal customer
To manage SLA and field resources
To coordinate special event and compile service information for order delivery
To provide analysis report to management on regular basis
Requirement:
Degree holder
Fluency in spoken/written Chinese and English
Knowledge of Putonghua will be advantageous
Good PC knowledge in MS office
Good communication and organizing skill
A good team player with strong ability to meet assignment and project deadline
Senior Clerk, Planning & Development (Ref. 314)
Job Description:
To assist in establishing partnership with external business parties
To conduct business analysis for identifying market needs and potential business
To monitor and analyze performance and procedures of existing products & services
To work closely between internal department and external partners for implementation of new products and service enhancement
To coordinate with related marketing parties for establishing appropriate communication channels for delivering new and enhanced services
Requirements:
Degree holder in Marketing / Business / MIS or equivalent
Fluency in spoken / written English & Chinese
Creative, pro-active with good organizing skill
Project Management or date analysis experience is preferable
Strong sensitivity to telecommunication trends and changes
Manager, Treasury (Ref. 203)
Job Description:
Directly report to Head of Treasury, to assist and support in the overall management and operation of the team
To improve the efficiency of daily operation through streamline and automation of process
To optimize cash flow and maximize returns through planning, forecast and interface with banks or financial institutes
To take care of various kinds of report for submission to group and company management
To handle compliance control and participate in ad hoc projects
To conduct regular review of insurance policy for catering the needs of company and business development
Requirements:
Degree holder in Finance / Accounting or related discipline
Fluency in spoken /written English & Chinese
Fluency in spoken Putonghua is an advantage
3 years of working experience or more in audit firm or banking industry.
Experience in design and implementation of process / workflow automation
Holder of CPA is a definite advantage
Good leadership & team management skill
Good interpersonal skill and strong ability to deal with all level of staff
Account Manager, Sales (Ref No: 248)
Job Description:
To lead and provide guidance to Senior Sales Executive in daily sales activities
To sell and promote all products and services to corporate/business customers
To achieve sales targets, provide value-added solutions to meet customer needs
To build rapport and develop long-term relationship with valued customers and achieve high level of customer satisfaction
Maximizing business opportunities from either existing or new accounts and securing customers from competitors
Requirements:
Degree holder in Business Administration or equivalent
Fluency in spoken/written English and Chinese
Fluency in Putonghua will be advantageous
3 years or above experience at supervisory position in sales area
Technical knowledge in telecom service will be advantageous
Able to develop own customer base
Result-oriented with strong communication skills
Highly independent, self-motivated and enthusiastic
Holder of valid light vehicle driving license
Technician, Data Network Development (Ref No: 585)
Job Description:
Assisting in the design and development of IP network architectures and solutions
Supporting the implementation and configuration of IP Network equipment such as routers, switches, firewalls, and other network devices
Assisting in the planning and execution of IP network infrastructure upgrades and expansions
Collaborating with network engineers and cross-functional teams to define network requirements and contribute to network planning
Assisting in troubleshooting network issues and conducting root cause analysis
Analyzing network performance monitoring and optimization activities
Assisting in documenting network configurations, processes, and procedures
Keeping abreast with industry standards, emerging technologies and best practices of IP networking
Executing new IP network equipment acceptance and validation
Requirement:
Degree holder in Telecommunications, Electrical Engineering, Computer Science or related discipline
Fluency in spoken / written English & Chinese
General knowledge of IP networking principles, protocols, and technologies
Basic knowledge of routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking
Basic knowledge of TCP/IP and IP addressing
Good communication and good team spirit to collaborate effectively with cross-functional teams
Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends
Technician, Mobile and Fixed Network Development (Ref No: 586)
Job Description:
Assisting in the development and deployment of mobile 5G network and fixed network architectures and solutions
Supporting the research and analysis of emerging technologies, industry trends and customer requirements for mobile and fixed network services
Assisting in the implementation of mobile network and fixed network service strategies
Supporting in service integration and delivery
Monitoring and analyzing service performance metrics, identifying areas for improvement
Assisting in the documentation and reporting of service development activities
Keeping abreast with industry standards, regulations, and best practices of mobile and fixed network technologies and solutions
Requirement:
Bachelor holder in Telecommunications / Electrical Engineering / Computer Science or related discipline
Fluency in spoken / written English & Chinese
General understanding of IP network technology and routing protocols (OSPF, BGP)
Good analytical and problem-solving skills to assist in assessing market needs and identifying service opportunities.
Basic project management skills to support service development
General knowledge with mobile network technologies is a definite advantage
Good ability to adapt to new technology in fast speed
Good communication and team spirit
Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends
Assistant Service Engineer, Airport O&M (Ref No: 555)
Job Description:
To carry out preventive and corrective maintenance for Airport Systems in the core areas of aviation communication, navigation, surveillance, IT & security.
To ensure all the maintenance works are carried out in accordance to the defined procedures
To coordinate the maintenance related matters with customer's representatives
To provide efficient response to the enquires from both internal and external customers regarding system status
To perform timely update of system maintenance processes
To carry out ad hoc installation works
Requirements:
Degree holder in Electronics / Communications / IT or related engineering disciplines
Fluency in both spoken/written English & Chinese
Mandatory to work on shift basis
Able to work at height
Holder of light vehicle driving license; Holder of heavy vehicle driving license is a definite advantage
1 to 2 years of experience in providing helpdesk services is a definite advantage
Good customer service concept and communication skill
To provide non-office hour support and emergency call-out when necessary
Technician, Network Operations (Radio Network O&M) (Ref No: 493)
Job Description:
To manage the Radio Access Network (RAN) operation and site administration
To prepare data information for new site implementation
To manage RAN inventory
To provide support services for network incident issues
To support special event operation and provide monitoring services during the event
To provide emergency call-out and non-office hour support
Requirement:
Degree holder in Telecommunications or equivalent
Fluency in spoken/written English & Chinese
Fluency in Putonghua will be advantageous
Holder of light vehicle driving license
2 year working experience in handling radio network optimization
客戶服務主任，零售及中小企銷售發展 (Ref. 10)
工作範圍：
於銷售店內為客戶提供服務及推廣公司產品
收集客戶意見及把客戶諮詢轉為推廣機會
提出建議以改進銷售店運作及業務
支援店內行政工作
職位要求：
中學程度或以上
能操及書寫流利中英文
有客戶服務經驗為佳
良好人際關係及溝通技巧
具基本電腦知識
具電子及資訊產品潮流觸覺
客戶服務主任，聯繫中心運作及管理 (Ref. 282)
工作範圍：
於以專業態度接聽客戶來電及解問查詢，提供高效率的服務
準確瞭解客戶需求並給予適當的解答及指引
運用系統快速查詢相關訊息及資料，為客戶提供所需的產品及服務
以專業及適當態度處理客戶投訴
透過熱線電話推銷公司的產品及服務
職位要求：
中學畢業， 大專或以上學歷為佳
能操流利廣東話及普通話
能以英語與客戶對答優先考慮
勤懇， 有禮， 良好溝通及表達能力
懂電腦文書處理及中文輸入法
具備良好中文書寫能力
輪班工作
具備熱線服務工作經驗 (尤以電訊業)者優先考慮
對智能客服範疇有認知或熟識者優先考慮
客戶服務主任，客戶服務供應 (光纖安裝及保養) (Ref. 401)
工作範圍：
為客戶提供光纖到戶服務包括安裝，維修及保養工作
為客戶提供高速寬頻，固網電話及專線之安裝及維修服務
職位要求：
中學程度或以上
能操流利廣東話，略懂英語及普通話更佳
具２年或以上為客戶提供光纖及寬頻接駁，安裝及維修服務經驗
良好電腦安裝及維修經驗，熟識路由器設定及電腦軟件
具基本工業安全知識
良好客戶服務態度
持輕型私家車或重型電單車駕駛執照
**Applications will be treated in strict confidence and information will be used for recruitment purpose only.
