採購副主任Assistant Buyer – Procurement (永利皇宮)(ID:1452BR)
主要職責：
職位介紹：
透過有效的採購程序與供應商協商以最具競爭力的價格提供物品及服務
準確地記錄和整理所有部門遞交的採購申請及訂單數據，包括需更正或已取消的訂單
記錄供應商所提供的相關產品內容、價格、規格和其他資訊
職位要求：
Job Purpose:
Key Responsibilities:
Ensure accurate recording of purchasing information by performing data entry tasks associated with purchase requisitions (manual or computer-generated) and purchase orders. This includes the correction or cancellation of all purchase orders and requisitions
Assist with the preparation of various monthly reports on orders raised, products used, and a list of stock holding issued to departments, ensuring adequate levels are maintained
Document all relevant information and supplier responses in regard to product availability, specification, and price
Competencies and Requirements:
Knowledge/Certificates: Knowledge of procurement is an advantage
Language Abilities: Fluent Cantonese, Mandarin, and good English
Education: Bachelor degree or above
Computer Skills: Proficient in MS Office
系統監察技術員Surveillance Technician (永利皇宮)(ID:3779BR)
主要職責：負責閉路電視攝錄系統，包括攝像機，監視器，報警器，編碼器，服務器，錄像機及相關設備的安裝，維修和保養
職位介紹：
負責安裝，維俢和維護閉路電視攝錄系統和伺服器
安裝和調試閉路電視系統和相關編程
進行日常性能檢測，包括對閉路電視系統、接口服務器以及相關軟硬件進行檢查
完成指定任務和相關文檔處理，確保項目的順利交付和完成
執行系統故障排除、維修、維護、以及閉路電視系統內的設備更換
根據政府的規定及公司和部門標準，進行硬件和軟件的定期維修工程
檢查庫存，包括庫存文檔更新和審計
定期參加培訓和技能測試
協助和履行系系統監察技術經理安排的工作
職位要求：
工作經驗：最少一年閉路電視攝錄系統安裝及維修的工作經驗，於娛樂場或德美爾從事相關工作優先考慮
技能 / 證書：熟練使用電腦電子設備和相關閉路電視工具
教育程度：中學畢業或以上程度，具有電子或電腦工程相關證書優先
語言能力： 操良好廣東話，懂英語優先考慮
電腦應用：熟悉Microsoft 系統，MS Office，SQL server，MS Server，基本網絡認識
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
Job Purpose: Installation, programming, and repairs and maintenance of the CCTV system (including but not limited to; cameras, monitors, alarms, encoders, servers, and DVRs)
Key Responsibilities:
Install, repair, and maintain the CCTV equipment and system.
Implement and test CCTV system programming.
Conduct daily performance checks including physical inspections of the CCTV system, interface servers, and associated software and hardware.
Complete designated tasks and documentation to ensure the smooth delivery and completion of projects.
Perform troubleshooting, repairs, maintenance, fault rectification, including equipment replacement within the CCTV system.
Carry out regular maintenance on setup of hardware and software in accordance with Government requirements and Surveillance Department standards.
Maintain inventory including stock updates, documentation, and audits.
Participate in regular training and skill development.
Perform other duties as assigned by the Surveillance Technical Manager.
Competencies and Requirements:
Experience: Minimum of 1-year installation and maintenance of CCTV experience, Gaming industry and dallmeier experience is preferable
Knowledge/Certificates: Competent in the use of equipment used in the installation of CCTV technology
Education: Secondary school graduate or above, Study of electrical or computer engineering preferable
Language Ability: Fluent in Cantonese and Mandarin, English is an advantage
Computer Skills: Knowledge of the Microsoft Operating Systems, MS Office, SQL server, MS Server. Basic networking skills are an advantage.
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
系統監察操作員 Operator - Surveillance (永利皇宮) (ID:3605BR)
主要職責：負責透過閉路電視攝錄系統及設備等對酒店進行監察及收集資訊的工作，確保團隊成員和顧客遵守公司的規則和程序；以保障公司所有資產（包括團隊成員）
職位介紹：
負責透過閉路電視攝錄系統及設備監察整個娛樂場活動
負責進行例行監測和透過閉路電視監視錄像審查整個娛樂場及博彩區的可疑及非法活動
儲存所有錄像證據
完成所有文件及電子記錄工作，以作證據、報告及記錄保存之用
於有需要時，開展相關的工作項目
須按照部門制定進行監察，並能提供相關報告
必須時常保持高度警惕，並能預測所潛在的問題
採取預防措施以避免任何損失，損壞或意外
向管理層報告所有緊急情況及侵權行為
須協助和履行系統監察值班主任及系統監察值班經理所安排的工作
職位要求：
Job Purpose: Responsible to protect the company’s assets, including all employees by ensuring the proactive CCTV monitoring of employees, rules and procedures and patrons through efficient and effective usage of the CCTV system and associated information gathering systems and equipment.
Key Responsibilities:
Be aware of and follow all department confidentiality procedures
Operate CCTV / digital equipment to conduct surveillance of all casino gaming areas.
Conduct routine surveillance monitoring and reviewing CCTV footage and completing all associated documentation to detect suspicious and illegal activity throughout casino and gaming areas
Adhere to company and department policies and procedures
Detect inaccuracies and illegal activities
Maintain evidence by dubbing and saving video files
Delivering outcomes as a result of application to Surveillance duties undertaken
Undertake project work and reviews to a high standard
Use associated software to complete documentation
Competencies and Requirements:
Experience: New graduates are also welcome
Knowledge/Certificates: Knowledge of Macau gaming regulations or all casino departments’ procedures is preferred
Education: High school diploma or above
Language Abilities: Good command in spoken and written Cantonese, fair in English
Computer Skills: Proficiency in MS office and other associated computer packages
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
可持續發展報告經理 Manager - Sustainability Reporting (永利皇宮)(ID:3473BR)
Job Purpose:
Responsible for preparing and processing external non-financial/ Sustainability reports for Wynn Macau, Limited
Key Responsibilities:
Manage the development and implementation of sustainability reporting strategies and initiatives in accordance with the Hong Kong Exchange (HKEX) Environmental, Social and Governance (ESG) Reporting Guide and the IFRS Sustainability Disclosure Standards.
Stay up to date with the latest developments in IFRS Sustainability Disclosure Standards and ensure compliance with relevant regulations and guidelines.
Collaborate with cross-functional teams, including finance, legal and operations to gather ESG data and information necessary for sustainability reporting.
Design and maintain a robust ESG data collection and management system to track key sustainability metrics and indicators with data quality control.
Analyze sustainability data to identify trends, risks, and opportunities for improvement.
Prepare accurate and comprehensive sustainability reports, ensuring compliance with reporting frameworks, standards, and guidelines.
Liaise with internal and external stakeholders, including auditors, to ensure the accuracy and integrity of sustainability data and reports.
Partner with internal and external partners to create the content, layout and translation of the sustainability reports.
Provide guidance and training to internal teams on sustainability reporting requirements and best practices.
Act as a subject matter expert on the integration of IFRS accounting and sustainability standards, providing insights and recommendations to senior management.
Monitor industry trends and benchmarking initiatives to identify areas for improvement and innovation in sustainability reporting.
Competencies and Requirements
Experience:
At least 5 years of accounting, auditing, or reporting experience.
Knowledge of ESG Reporting Standards, including Appendix C2 of HKEX ESG Reporting Guide, IFRS Sustainability Disclosure Standards, GRI, SASB, etc., SDGs and collection of relevant data.
Knowledge of environmental, social, and governance (ESG) issues and trends.
Demonstrated expertise in data analysis and reporting, with the ability to interpret complex data sets and present findings in a clear and concise manner.
Excellent project management and problem-solving skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels.
Ability to see both the big picture and the details, and a commitment to accuracy and data integrity.
Highly self-motivated and directed.
Familiarity with sustainability software and data management tools would be advantageous.
Education: Bachelor’s degree in accounting, Finance or Sustainability-related fields
Language Ability: Good written and spoken English and Cantonese
Computer Skills: Excellent in MS Office and Excel
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
國際市場業務代表 Host - Premium Marketing (永利皇宮)(ID:1223BR)
主要職責：
職位介紹：
職位要求：
工作經驗：需具娛樂場市場業務代表及客戶服務工作經驗者為佳
教育程度：學士學位或等同學歷
技能 / 證書：熟悉娛樂場遊戲的運作及玩法
語言能力：良好廣東話及普通話；懂英語者優先考慮（日文及韓文皆適用）
電腦應用： 熟悉Ms Office軟件操作及打字技巧（中文及英文）
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
永利皇宮精品店營業助理 Sales Associate - The Gift Shop (永利皇宮) (ID:2339BR)
主要職責
職位介紹
通過針對個別客戶喜好優化銷售服務以提供卓越的客戶服務
確保能提供最高水平的客戶服務，並提供獨特的客戶體驗
以温暖、熱情、禮貎的態度招呼客人
回應客人的需求，為客人推薦適合的產品及提供優質的服務
為客戶提供產品和品牌知識以提高和保證跨類別或升級銷售的類別
及時處理客戶問題，並予以解決方法
幫助客戶處理售後服務問題，如更換貨品，處理有缺陷及需維修的商品
與客戶建立良好的關係，並建立有效率的客戶關係
維護良好的客戶關係，並建立和加強關係以提高銷售
保持一個專業的外觀和態度
職位要求
Job Purpose
Key Responsibilities
Optimises sales by delivering excellent customer service tailored to individual customers.
Ensures the highest level of customer service and delivers a unique client experience.
Greets clients in a warm, welcoming and courteous manner.
Addresses guests’ requests and recommends products and services.
Provides clients with product and brand knowledge to enhance and ensure cross-selling and up selling across categories.
Handles customer issues promptly and relays to management.
Assists clients with After Sales Service questions and issues, i.e. exchanges, defective merchandise, and repairs.
Establishes a rapport with clients and builds effective customer relationships.
Maintains customer outreach/correspondences to build and enhance relationships and drive sales.
Maintains a professional appearance and behaviour.
Competencies and Requirements
Experience: Previous customer service experience is an advantage
Education: Secondary school or equivalent.
Knowledge/Certificates: POS system and cashiering
Language Ability: Fluent spoken Cantonese and Mandarin; English an advantage.
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
高級製麵師 Senior Noodle Chef (永利皇宮) (ID:1761BR)
主要職責: 生產高品質的粥麵給賓客。
職位介紹:
職位要求:
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
西餐行政副主廚 Executive Sous Chef - Western (永利皇宮)(ID:3644BR)
主要職責
職位介紹：
監督和管理西式廚房生產的食品質量，確保食品標準和製作程序符合公司及HACCP準則
為所有西式廚房同事提供培訓和指導，努力培養同事的烹飪技巧，領導團隊以超越客人期望
就食品供應情況，與餐廳經理和餐廳廚師進行溝通，並確保與各餐飲部門保持良好的工作關係
與餐飲管理學院培訓師協調，評估食品質量標準並為廚房員工安排相應的培訓課程
確保所有食品製作工序符合職業安全標準，應排除及避免任何對健康造成傷害的潛在危險及陋習
職位要求：
Job Purpose
Key Responsibilities
Supervises and manages the Western kitchen production, ensuring high quality standards & procedures are in line with company procedures and HACCP Standards
Provides training, coaching, mentorship, motivation and direction to all Western kitchen colleagues, continually striving to develop colleagues in all areas of culinary and leadership skills to exceed guests’ expectations
Communicate with restaurant managers and outlet chef regarding food supply and ensure positive working relations with food and beverage departments fostering co-operation at all times
Assess food quality standards and arrange training sessions and refresher courses for kitchen staff in coordination with the F&B Trainer
Follow health and safety standards and strive for constant improvement to avoid health and injury hazards
Competencies and Requirements
Experience: Minimum of 8 years’ Culinary management experience at a 5 star luxury complex and fine dining Western restaurant in Asia
Knowledge/Certificates: Excellent product knowledge of international cuisine
Education: Secondary school diploma or above; Bachelor degree in F&B management an advantage
Language Abilities: Fluent spoken and written English, Cantonese or Mandarin an advantage
Computer Skills: Proficient in MS Office
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
海鮮餐廳行政總廚 Executive Chef – Seafood Restaurant Kitchen (永利皇宮)
主要職責
職位介紹
控制和監督傳統中式海鮮餐廳廚房的運作，並確保能按時提供優質的食品。
聯同餐廳經理並以天賦、創造力及品質標準去修改和設計每月及季節性的菜式以體現酒店的高標準及達到預期效果。
確保廚房依照既定作業程序運作並持續提高健康與安全的標準。
制定並實施創新的商業策略，以最大限度地提高收入和生產力
每天監控菜品生產的品質和一致性
為所有廚房員工提供監督、指導和領導，並為團隊成員樹立良好榜樣
職位要求
經驗：十五年以上的烹飪經驗，五年五星級酒店中式餐廳廚師長或八年海鮮餐廳廚師長工作經驗
知識或認證：對華南地區海鮮美食及粵菜有深入的專業知識
學歷：初中畢業或以上； 擁有餐飲管理學士學位者優先
語言能力：良好粵語、普通話及基礎英語
電腦技能：基礎
Job Purpose
Key Responsibilities
Control and oversee the operations in the traditional Chinese seafood restaurant kitchen and ensure high quality dishes are served on schedule
Review and develop monthly and seasonal menu items according to the standard recipes, with flair, creativity and quality standards that exemplify the company’s high standards and expectations in cooperation with the restaurant manager
Ensure the kitchen runs according to established operating procedures and continuously improve health and safety standards
Develop and implement an innovative business strategy to maximize revenue and productivity
Monitor the quality of food production and consistency on a daily basis
Provide supervision, direction and leadership to all kitchen staff, and set a good example to Team Members
Competencies and Requirements
Experience: Minimum of 15 years culinary experiences, and 5 years of 1st wok in 5-star hotel Chinese restaurant or 8 years of 1st wok in seafood restaurant working experiences
Knowledge/Certificates: Excellent product knowledge in China South Area seafood cuisine and Canton cuisine
Education: Secondary school diploma or above; Bachelor degree in F&B management an advantage
Language Ability: Good Cantonese, Mandarin and basic English
Computer Skills: Basic
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
餐飲及零售存貨控制傳送員 Delivery Attendant - F&B, Retail Inventory Control (永利皇宮) (ID:3569BR)
主要職責
職位介紹
準確點算食品飲料及各營業店舖的庫存量
協助餐飲及零售部門運送及點收相關貨品
以專業態度與餐飲及零售部門作出溝通及協調工作
確保所有工序符合職業安全的標準
職位要求
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
倉務員/貨車司機 (場外) Attendant / Truck Driver - Warehouse (Offsite) (ID:3775BR)
主要職責
職位介紹
確保所有貨物都存放在溫度適當、安全和衛生的環境下
存放及輪換新貨，驗證數量、質量和規格
處理進出庫存申請的文書工作
負責倉庫維護和內務管理
接受主管或主任指派的其他職責
運送商品到指定地點並確保商品在運輸過程被妥善保管
駕駛公司指定的車輛以進行倉庫日常運輸
在行駛公司車輛前先巡視車輛的狀況並保持適當的油位
職位要求
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
專業髮型顧問 Stylist – Salon (永利皇宮) (ID:1284BR)
主要職責:
職位介紹:
與高級專業髮形顧問協調 – 為賓客進行預約服務，維護美髮中心和處理客戶服務問題
提供永利皇宮最高服務標準，為賓客提供最優質的剪髮，頭髮造型，染色和燙髮服務
根據不同的髮質提供最好的的層次及造型服務
確保適當地處理和應用護髮產品和化學品，並須保持留意最新的研究和產品
須經常進行美髮中心檢查保養，維持美髮中心及工具的衛生
協助和參與酒店，水療，健身和美髮中心的推廣活動
控制開支和研究方法，以提高美髮中心的收入
不斷提高衛生和安全標準
須協助和履行高級專業髮形顧問委派的工作
職位要求:
Job Purpose:
Supervise the daily operations of the Salon. Perform professional hair care services on all hair types, including cutting, styling, colouring and perms both in the Salon and VIP guestrooms. Maintain health, hygiene and safety regulations.
Key Responsibilities
Coordinate with the Senior Stylist regarding guest appointments, Salon maintenance and customer service issues
Deliver Wynn Palace’s high standards of quality, service and guest satisfaction when conducting guest consultations, hair cutting, styling, colouring and perming
Achieve the best results for layering and styling on all hair textures
Ensure appropriate handling and application of hair care products and chemicals and stay up-to-date on the latest research and products
Inspect the daily upkeep, maintenance and hygiene of the Salon and tools
Assist and participate in Hotel, Spa, Fitness and Salon promotional activities
Control expenses and research ways to generate more revenue
Continuously improve health and safety standards
Accept any other duties and responsibilities as and when assigned by the Senior Stylist
Competencies and Requirements
Experience: Minimum 5 years of stylist experience in a reputable salon in Macau or Hong Kong
Knowledge/Certificates: Excellent knowledge of a range of hair care services, treatments and products, including colouring, perming and chemical treatments. Professional certifications for hair care, styling, colouring and perming preferred.
Education: Secondary school or equivalent
Language Ability: Good English, Cantonese and Mandarin
Computer Skills: Basic. (Experience of Spa Soft system an advantage)
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
助理物流項目工程師 (機電) Assistant Project Engineer (MEP) (ID:3253BR)
主要職責：參加所有實地考察及調試。 協助準備MEP瑕疵摘要，跟進瑕疵並與維護團隊進行協調。審核工作許可証和功能測試方法並轉發給項目及物流副總監進行批准。協助維護和協調MEP有關的建築，搬遷和翻新活動。
職位介紹：
檢查，驗證和記錄項目進度，MEP施工質量，並協調測試調試直至最終完成且移交給維護團隊。
協調和管理承包商的安裝及調試以確保正確安裝MEP設備和服務並滿足要求。
監督MEP承包商及時並符合質量及職安健標準完成安裝工作。
跟進並確保於指定時間內糾正所有MEP瑕疵。
職位要求：
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
廚房及洗衣房設備副主任Assistant Supervisor - Kitchen and Laundry (ID:3758BR)
主要職責：確保按計畫提供高品質的維護工作並按程序進行。協助主任/副總監管理團隊、監管和採購相關備件， 及分配工作給團隊成員。
職位介紹：
支援及監督廚房和洗衣房工程團隊成員，對設備進行維護和修理工作
安排及分配工作給技術人員，記錄工作狀態及預備報告以供經理/副總監作審核
定期進行檢查，確保技術人員嚴格按照既定的政策和程序執行工作以以符合職業安全標準
能夠從圖紙上理解系統和元件設計，並計劃預防性維護工程
職位要求：
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
活動策劃及創新副經理Assistant Manager - Campaign Planning & Innovation (ID:3712BR)
Job Purpose: Execution & Monitor on all resort promotions at Wynn Macau and Wynn Palace
Key Responsibilities:
Daily Operations
Floor audit and site check for all comms channel and inform relevant parties for updating
Daily reports –SMS plan, inventory control, stock clearance on stock items
Proposal on new souvenirs and work with Procurement for sourcing
Competitor check and competitor research report
Consolidate and make sure the Marketing Calendar is up to date
Pre-Promotions
Work closely with the Marketing Branding Team to make sure the promotions details are well delivered to the guests, give recommendation to enhance the overall experience.
Prepare all the AV, equipment, venue setup, prize, documents and game props
Work with Tables, Club, Security, Surveillance, operations team to identify the job allocation if necessary
Rehearsal / UAT if required
During the Promotion
Post–Promotions
Dismantle on the venue setup
Inventory control, prize record, work with Income Control
Initiate reorder of items
Liaise with various teams to review a promotion SOP in order to improve customer experience
Competencies and Requirements:
Experience: Minimum of 5 years Casino Events & Promotions experience in a large hotel. At least 2 year of management experience required
Education: Bachelor degree or equivalent
Language: Good Cantonese and Mandarin; English an advantage
Computer Skills: Proficient in MS Office and typing skills (English and Chinese)
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
活動策劃及創新高級專員 Senior Executive - Campaign Planning & Innovation (ID:3713BR)
主要職責：
職位介紹：
協助執行永利澳門和永利皇宮娛樂場內的推廣活動
與相關部門、營運單位協調和商議，了解工作分配內容，使推廣活動順利進行
準備活動的場地佈置、設備、禮物、遊戲道具等，如有需要，安排活動綵排
需參與活動，如司儀、遊戲助理、人流管制和處理其他突發事情等
定期進行場地巡查，確保現場所有通訊正常運作，並通知相關部門
職位要求：
Job Purpose: Execute and monitor all gaming promotions at Wynn Macau and Wynn Palace
Key Responsibilities:
Execute and monitor all gaming promotions at Wynn Macau and Wynn Palace
Coordinate and liaise with all concerned departments and operation teams for job allocation to ensure smooth operations
Prepare venue set up, equipment, prize, and game props of the events, arrange rehearsal if required
Be part of event, for example: MC, game assistant, crowd control and handle ad hoc issues etc.
Regular floor audit and site check for all comms channel and inform relevant parties for updating
Competencies and Requirements:
Experience: Minimum of 3 years Casino Events & Promotions experience in a large hotel
Education: Bachelor’s degree or equivalent
Language Ability: Good written and spoken English, Mandarin and Cantonese
Computer Skills: Proficient in MS Office
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
市場業務代表 Mass Marketing Host (ID:1219BR)
主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。
職位介紹：
為度假村發掘具潛質的客戶，招攬新賓客並邀請入會
協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與
根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫
無需工作經驗，但須操流利的廣東話、普通話及懂基本英語
職位要求：
工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮
教育程度：學士學位或同等學歷
技能 / 證書：須熟悉賭枱遊戲的玩法及規例
語言能力：操流利的廣東話和普通話，懂英語者優先考慮
電腦應用：熟悉Ms Office軟件操作及中英文打字技巧
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
Senior Technician - Audio Visual 視聽技術高級技術員
Job Purpose
Key Responsibilities
Coordinate with and lead the technicians to plan, setup, operate, maintain and support AV systems and equipment for regular use and special events
Conduct pre-conference tests to check and verify equipment and sound and vision quality
Maintain systems components to ensure smooth AV operations
Analyse and troubleshoot installations issues and problems
Adhere to quality control mechanisms for the AV Department including setup, storage, audio and video, equipment use, and health and safety
Competencies And Requirements
Experience: Minimum 6 years of AV experience
Knowledge/Certificates: Operational knowledge of audio communications, video display systems, public announcement, MATV, video projection systems, CD, VCD and DVD formats
Education: Secondary school diploma or equivalent
Language Abilities: Good Cantonese and conversational English
Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage
主要職責
職位介紹
協調和帶領技術員規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作
須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常
須負責維修系統組件，以確保視聽系統行動運作正常
分析和解決安裝問題
執行視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻設備的使用，以及健康和安全
職位要求
Cleaner 公眾衛生部清潔員
Job Purpose
Clean and tidy hotel public areas: maintain washrooms; mop, vacuum, dust, wax and strip floors; operate sweepers, scrubbers and pressure cleaners; collect rubbish; polish metal banisters, etc.; clean high areas; deliver goods; perform other janitorial duties as requested.
Key Responsibilities
Clean and tidy hotel public areas to exacting five-star standards according to a strict schedule
Report maintenance issues and equipment defects to Supervisor
Periodically deep-clean public toilets and offices, dust ceilings, air ducts and other hard to reach places and fixtures
Regularly check ballroom and shopping arcade for spot cleaning and shampooing needs
Maintain cleaning equipment (e.g. vacuum cleaners, mops) and return in good condition at the end of the shift
Competencies And Requirements
Experience: Hotel/cleaning company experience an advantage
Knowledge/Certificates: Proper use of detergents, floor maintenance, cleaning chemicals, equipment and machines an advantage
Education: Primary school or above
Language Abilities: Fluent Cantonese or Mandarin
主要職責
職位介紹
職位要求
質量保證副經理 (客戶關係管理數據科學) Assistant Manager – Quality Assurance (CRM Data Science) (ID:3665BR)
Job Purpose: QA Assistant Manager – Customer Relationship Management will play a key role in ensuring the quality and accuracy of our Machine Learning model and CRM systems and will be responsible for managing and monitoring the development of projects.
Key Responsibilities:
Conduct regular audits of Machine Learning models or campaigns to ensure accuracy and completeness
Identify and resolve any data quality issues that arise
Collaborate with cross-functional teams to ensure CRM processes are aligned with business objectives
Develop and maintain CRM testing plans and scripts
Perform QA testing of CRM systems and processes, ensuring they meet business requirements and are error-free
Document and report any issues or bugs identified during testing
Work with the development team to troubleshoot and resolve issues
Ensure compliance with data privacy regulations
Competencies and Requirements:
Experience: 3 years of experience in Machine Learning, QA testing, campaign management, data analysis, or a related field
Knowledge/Certificates: Programming, Machine Learning, data analysis, and database manipulation skills
Education: Bachelor's degree or above in Computer Science, Finance, Accounting, Actuarial Science, Statistics, Business, Economics or IT
Language Ability: Good written and spoken English and Chinese
Computer Skills: Proficiency in Excel, data analysis and basic programming is a MUST. Prior experience working with Python, SQL, Pandas, Scikit-Learn, and PyTorch are preferred
主要職責：質量保證副經理將在確保我們的機器學習模型和 CRM 系統的品質和準確性方面發揮關鍵作用，並將負責管理和監控專案的開發。
職位介紹：
對機器學習模型或活動進行定期審核，以確保準確性和完整性
識別並解決出現的任何數據質量問題
與跨職能團隊合作，確保 CRM 流程與業務目標保持一致
開發和維護 CRM 測試計劃和腳本
對 CRM 系統和流程進行質量保證測試，確保它們滿足業務要求並且沒有錯誤
記錄並報告測試期間發現的任何問題或錯誤
與開發團隊合作排除故障並解決問題
確保遵守數據隱私法規
職位要求：
工作經驗：至少 3 年 機器學習、質量保證測試、活動管理、數據分析或相關領域的經驗
技能 / 證書：編程、機器學習、數據分析和數據庫操作技能
教育程度：計算機科學、金融、會計、精算學、統計學、商業、經濟或IT專業本科或以上學歷
語言能力：良好的英文和中文書寫和口語
電腦應用：必須熟練掌握 Excel、數據分析和基本編程。 有使用 Python、SQL、Pandas、Scikit-Learn 和 PyTorch 經驗者優先
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
資料庫分析經理 Manager - Database Analysis (ID:3334BR)
Job Purpose: Mine the Company’s databases to provide information to management
Key Responsibilities
Manage a team of analysts and be one of the leaders in the department at all times. Serve as the head of department in the absence of the Director and Assistant Director
Train, mentor and provide assessment / feedback to analyst team
Prepare reports on a regular basis utilizing data from the player tracking system and other systems
Develop new reports to assist the management team with their business decisions
Ability to write and update code and maintain database systems
Cleanse patron information and extract detailed casino statistics from player tracking system
Analyse customer productivity reports and player segments
Report potential conflicts, system errors or misinformation
Comply with internal operating procedures and control policies properly
Provide accurate and timely financial reports and budgets to be reliable benchmarks for performance evaluation and for management’s decision making
Be able to address potential reasons from trend and variance analysis and provide feasible solutions based on problem findings
Be flexible to deal with the rapid changes of reporting in the dynamic industry and be prudent when dealing with confidential data / information
Provide analysis before and after marketing program
Competencies and Requirements
Experience: A minimum of 5 years’ database analysis and/or programming experience and be able to understand and work within that environment
Knowledge/Certificates: Must have an understanding of database structures and data mining technologies
Education: Bachelor degree in Information Systems, Finance, or related field
Language Abilities: Excellent in both written and spoken English, Cantonese/Mandarin
Computer Skills: Advanced Excel, Power BI, AS400 applications and SQL programming
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
中餐資深廚師 Master Cook - Chinese (1773BR)
職位介紹：
職位要求：
Key Responsibilities
Produce high quality dishes to fulfil the orders
Forecast supply needs for the stock room and manage inventory levels
Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils
Continuously improve health and safety standards
Perform duties assigned by the 1st Wok
Competencies and Requirements
Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel
Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities
Education: Secondary school or equivalent
Language Abilities: Good Cantonese, Mandarin and English
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
餐廳副經理 Assistant Restaurant Manager (3629BR)
職位介紹：
職位要求：
具最少三年於五星級酒店内的餐廳或知名餐廳品牌擔任主任或以上之工作經驗
熟識各式菜餚及酒類，具制定簡單預算案及現金處理經驗
中學畢業或以上程度，持酒店管理學士學位者優先考慮
能操及寫流利英語、廣東話及普通話
熟悉 MS Office 及 POS 電腦軟件操作
Key Responsibilities
Coordinate with relevant departments on serving our guests
Oversee the cost-effective and efficient operation of service
Monitor the cleanliness and hygiene of all hardware, utensils and serving-ware
Assist and perform duties assigned by the Manager and assume responsibilities in the Manager’s absence
Competencies and Requirements
Minimum of 3 years’ Supervisor experience in 5-star hotel restaurants or reputable restaurant brand
Excellent product knowledge of food and beverage operations; basic budgeting and cash handling experience
Secondary school diploma or above; Bachelor degree in hospitality management an advantage
Good spoken and written English, Cantonese and Mandarin
Proficient in MS Office and POS software
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
調酒員 Bartender (1732BR)
職位介紹：
職位要求：
Key Responsibilities
Introduce beverages to guests and make recommendations
Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks
Deliver high quality products and services to every guest
Create monthly and seasonal drinks menus
Clean and tidy the bar and equipment frequently
Maintain stock levels and control monthly inventory
Address guests’ requests and handle complaints promptly and to their satisfaction
Competencies and Requirements
Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant
Good product knowledge of beverages and bar operations; cash handling
Secondary school diploma or above
Fluent Cantonese, Mandarin and English
Knowledge of POS Software
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Job Descriptions:
Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion
Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards
Prepare journals, daily operating report, reconciliation and review documentation for compliance
Competencies and Requirements:
Experience: 1 year of experience in auditing, finance or related business field experience preferred
Education: Bachelor degree in Accounting, Finance or related business field
Language Abilities: Good written and spoken English and Chinese
Computer Skills: Proficient in MS Office
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Butler 司膳員
Job Purpose:
Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.
Key Responsibilities:
Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations
Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures
Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities
Know and understand the resort’s facilities and services and all F&B items on the menu
Maintain guests’ preference profiles and track their likes and dislikes
Competencies And Requirements:
Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred
Education: Bachelor degree or equivalent preferred
Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage
主要職責：
負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。
職位介紹：
職位要求：
Club Representative 會籍會務代表 (2184 BR)
主要職責：
職位要求：
具娛樂場市場業務及客戶服務工作經驗者優先考慮
學士學位或同等學歷
操流利的廣東話、普通話及英語
熟悉Ms Office軟件操作及中英文打字技巧
Assistant Duty Engineer 副值班工程師 (1490BR)
Job Descriptions:
Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system
Supervise installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures.
Conduct daily inspections of all buildings, plants and facilities and execute correction action if needed
Implement and monitor quality control mechanisms for Engineering, including health and safety, repairs and maintenance, service standards, use of chemicals and tools, equipment maintenance and handling
Competencies And Requirements:
Experience: Minimum of 3 years’ engineering experience
Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment
Education: Secondary school diploma or above
Language Abilities: Good English, Cantonese and Mandarin
Computer Skills: Proficient in MS Office (Various Control Systems such as PMS, BMS and AFA systems is an advantage)
主要職責：
熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消防、水管及排水系統、供水、BMS、UPS和照明控制系統。
監督安裝、維修、翻新及保養工程，確保高品質的維修工程，並確保工程如期及按照程序進行。
須負責大樓的日常巡查工作，包括廠房和設施，並於有需要時執行所需工程
執行和監督工程的質量控制機制，包括健康和安全、維修和保養、服務標準、化學品和工具的使用、設備的維修和處理
職位要求：
Wine Sommelier 品酒師 (1418BR)
Job description:
Serve wines according to five-star best practice
Compile the wine list, buy and store the wines, and restock the cellar
Taste all purchased wines to ensure their quality
Practice wine and food matching according to the characteristics of wines and dishes
Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions
Competencies and Requirements:
Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage
Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;
Education: Secondary school diploma or above
Language Ability: Good English, Cantonese and Mandarin an advantage
Computer Skills: Proficient in MS Office
主要職責：
職位要求：
Food & Beverage Server 餐飲服務員 (1151BR)
主要職責：
為賓客提供優質的餐飲服務
以熱誠及有禮的態度接待賓客並端送食物及飲品
無須餐飲經驗(具客戶服務工作經驗者優先考慮)
職位要求：
Commis 學廚 (1155BR)
主要職責：
準備食物給廚房各工作站
卸載產品並運送到倉庫，以避免損壞
與其他廚房作出協調，分配及購買貨物清單
保持廚房和爐具的清潔衛生
職位要求：
具中學畢業或等同學歷
須輪班工作，具從事於廚房工作經驗者優先考慮
APPLICATION 申請方式：
To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com
如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com
