度假村訂房部接待員 Resort Reservations Agent (ID:3570BR)
主要職責：負責迅速接聽賓客的來電、提供轉線服務、作出推薦及訂房服務；同時須針對賓客所需，及時作出適當的回饋及有效妥善地處理訂房服務。
職位介紹
以殷勤有禮的態度迅速接聽賓客的電話
清楚了解客房優惠方案及推廣計劃的細節，以及永利皇宮的所有產品、設施及服務
須熟悉市場情況、相關公司房價情況及分銷渠道(互聯網和全球分銷系統)
把握銷售機會，以提升客房優惠方案及推廣計劃的銷售率
輸入信用卡及禮卷資料到預訂系統
通過電話、傳真和電郵等辦理短暫逗留、娛樂場、度假及團體賓客的客房預定
熟悉客房價格升跌及部門的收益管理，包括價格限制、可供入住率、預測及預算
拓展從團體訂購至酒店營業部的銷售機會
當情況許可或有機會時，可協助銷售公司的餐廳及水療服務
須及時處理所有信件，並保持電子及手動存檔系統運作良好
保持PMS系統運作準確
須協助和履行訂房服務主任委派的工作
職位要求
Job Purpose: Answer incoming calls without delay. Convert hotel sales opportunities and upsell when possible. Address guests’ requests promptly and accurately and handle reservations efficiently.
Key Responsibilities
Answer all incoming calls promptly and courteously
Know and understand details about room packages and promotions, and all Wynn Palace’s products, facilities and services
Be familiar with all market segments and corresponding rate plans across marketing and distribution channels (internet and global distribution system)
Identify sales opportunities and convert and upsell into sales of packages and promotions
Input credit card and voucher details into the reservations system
Handle all transient, gaming, wholesale and group reservations by phone, fax and email, etc.
Be familiar with pricing strategies and revenue management for the segments, including rate restrictions and availability, and forecasts and budgets
Channel sales opportunities from group bookings to the Hotel Sales Department
Cross-sell and process restaurant and spa reservations when opportunities arise
Handle correspondence promptly and maintain the electronic and manual filing systems
Maintain accuracy of Property Management System (PMS) database
Assist and perform duties assigned by the Supervisor – Room Reservations
Competencies and Requirements
Experience: Previous customer service experience an advantage
Education: Secondary school diploma or above
Knowledge/Certificates: Telephone sales and service
Language Ability: Fluent spoken and written Cantonese, Mandarin and English
Computer Skills: Proficient in MS Office and Outlook; intermediate in Opera an advantage
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188
For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm
倉務員(場外) Attendant - Warehouse (Offsite) (ID:2172BR)
主要職責：負責儲存，處理及分配所有南光倉庫裡的庫存物品，適當地控制溫度，確保地方安全衛生及處理收貨和發貨的申請單
職位介紹：
確保貨物儲存於受控制的適當溫度及安全和衛生的環境
貯存和搬運貨物，核實貨物的數量，質量和規格
處理收貨和發貨的申請單
負責維護倉庫設施和內務管理
須接受由收貨主任所委派的其他工作
職位要求：
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188
Research Analyst - Corporate Investigations 企業調查分析員 (1078BR)
Job Descriptions
Responsible for processing all employee background investigations and due diligence
Conduct re-vetting background checks on employees who have been in the company over four years
Verifying police clearances in Macau and liaise with the authority
Answering and assisting the team members with any queries about police clearance applications
Conducting research and analyzing data for any ad-hoc projects
Maintaining the relevant in-house data and filing system
Competencies and Requirements
Minimum 1 years’ experience in administrative field; previous work experience in related field preferred
Bachelor’s degree or above
Fluent in written and spoken English and Chinese
Knowledgeable in MS Office, especially Excel and Word. Fast typist in both English and Chinese
意大利餐副主廚 Sous Chef - Italian Cuisine (永利皇宮)(ID:3865BR)
主要職責
協助主廚管理廚房的日常運作，同時亦須對廚房隊伍作出指導及激勵性工作，以確保廚房隊伍不只出產高品質的菜餚，更期望讓賓客體驗超乎所想的感受
職位介紹
協助管理廚房的日常運作
監控消耗並最大化資源和設備的容量
與主廚合作創建每月、促銷和季節性菜單
監控廚房製作的菜餚的質量
確保廚房和用具清潔衛生
職位要求
Job Purpose
Assist the Chef de Cuisine to manage the daily operations of the kitchen and lead, motivate and coach the kitchen team to exceed guests’ expectations for high-quality food.
Key Responsibilities
Assist in the management of the kitchen’s daily operations
Monitor consumption and maximize capacity of resources and equipment
Create monthly, promotional and seasonal menus in cooperation with the Chef de Cuisine
Monitor the quality of dishes produced in the kitchen
Ensure the kitchen and utensils are clean and hygienic
Competencies and Requirements
Knowledge/Certificates: Excellent product knowledge of Italian cuisine and pricing of supplies
Education: Secondary school diploma or equivalent
Language Abilities: Good English, Cantonese and Mandarin
Computer Skills: Basic
意大利餐助理主廚 Chef de Partie - Italian Cuisine (ID:3505BR)
主要職責
須管理廚房各工作崗位的效率，控制成本，為團隊成員作編更安排及分配工作。同時，亦須指導及激勵廚房隊伍，確保廚房隊伍不只出產高品質的菜餚，更期望讓賓客享有超乎所想的體驗。
職位介紹
職位要求
Job Purpose
Manage the efficiency of kitchen workstations by scheduling rosters, assigning work to team members, and controlling costs.
Motivate and coach the kitchen team to exceed guests’ expectations for high-quality food.
Key Responsibilities
Deliver high quality products to every guest
Monitor and assist with the kitchen workflow
Requisition raw materials and monitor ingredients for quality control purposes
Guarantee food is fresh, hygienic, and chilled and stored according to Company standards
Monitor food preparation, kitchen costs, inventory levels, and portion and quality control regularly
Competencies and Requirements
Experience: Minimum of 8 years’ culinary experience in a 4 to 5 star Western kitchen
Knowledge/Certificates: Excellent product knowledge of Italian cuisine; accurate knife skills; understanding of HACCP standards and guidelines
Education: Secondary school diploma or equivalent
Language Ability: Good English
Computer Skills: Basic
點心熟籠 Dim Sum Steamer
主要職責: 負責管理各點心蒸站的日常運作，以及準備足夠的點心給各餐飲食店
職位介紹:
職位要求:
會籍會務親善大使 Club Ambassador (ID:3675BR)
主要職責: 負責以專業及有禮的態度與賓客互動；為賓客檢查會員權限、提供會員優惠資訊和執行其他會員事務。
職位介紹:
職位要求:
司膳員Butler - VIP Services (ID:1296BR)
主要職責
負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。
職位介紹
職位要求
Job Purpose
Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.
Key Responsibilities
•Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations
Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures
Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities
Know and understand the resort’s facilities and services and all F&B items on the menu
Maintain guests’ preference profiles and track their likes and dislikes
Competencies and Requirements
Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred
Education: Bachelor degree or equivalent preferred
Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage
會計及固定資產文員 Clerk - General Ledger and Fixed Assets Accounting (永利澳門) (ID:730BR)
主要職責:須負責處理付款發票和與供應商對帳，並將支付資料整理和分類歸檔。
職位介紹:
職位要求:
Job Purpose:
Responsible for editing journal entries, preparing month-end closing reports and Bank Reconciliation
Key Responsibilities:
Prepare journal entries, review supporting, calculate balances and prepare accounts reconciliation.
Investigate any discrepancies in accounts balances and generate financial reports
Assist in the smooth operation of the General Ledger office
Update and prepare monthly reports
Manage multiple projects simultaneously, priorities work and follow through on issues in a timely manner
Competencies and Requirements:
Experience: Previous General Ledger or Accounts Payable experience in a large organisation
Education: Secondary school diploma
Knowledge/Certificates: Accounting certificates an advantage
Language Ability: Good written and spoken English and Chinese
Computer Skills: Intermediate MS Office (Chinese and English) and accounting software applications
For enquiries, please contact us at (853) 8686 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm
客戶關係管理高級經理 Senior Manager - Customer Relationship Management (ID:3837BR)
Job Purpose
We are seeking a strategic and visionary Campaign Development and ML Application Senior Manager to lead our team in developing sophisticated, data-driven campaign solutions. The ideal candidate will have a proven track record of driving process improvements and delivering measurable business results, as well as deep expertise in SQL, Python, Airflow, Linux server management, and data architecture principles.
Key Responsibilities
Lead and manage the Campaign Development Team, providing technical guidance, code reviews, and mentorship to team members
Oversee the development and implementation of marketing campaigns, ensuring they are delivered on time, within budget, and to the highest quality standards
Provide technical guidance and review the team's work to ensure adherence to best practices, quality standards, and business objectives
Deploy and manage technical workflows, ensuring scalability, reliability, and efficiency
Collaborate with cross-functional teams, including Marketing, IT, and Innovation, to align campaign development efforts with overall business strategies
Drive the adoption of best practices in campaign development, including the use of agile methodologies, automation, and data-driven decision making
Manage project timelines, resources, and budgets, ensuring efficient utilization and optimal performance
Contribute to the development of the team's technical roadmap, identifying opportunities for innovation and improvement
Foster a culture of continuous learning, encouraging team members to expand their skills and knowledge in marketing technology and campaign development
Provide thought leadership and guidance to cross-functional teams on workflow best practices, emerging trends, and the effective translation of business requirements into technical solutions
Manage stakeholder expectations, communicate progress, and escalate issues as needed to ensure project success
Demonstrate strong ownership and accountability for the success of the Campaign Development Team and its initiatives
Competencies and Requirements
Education:
Bachelor's degree in Computer Science, Engineering, or a related technical or quantitative field (Master's degree preferred)
Experience:
8+ years of experience in technical workflow development, automation, and optimization
3+ years of experience in a senior developer or technical leadership role
Knowledge/Certificates:
Expertise in SQL, Python, and other relevant programming languages
Hands-on experience with Airflow or similar workflow management tools and deploying technical workflows in a production environment
Knowledge of DevOps platforms and practices
Knowledge and experience in applying ML techniques, such as predictive modeling, clustering, and anomaly detection, in business context
Knowledge of agile development methodologies and experience working in a Scrum environment
Experience with marketing automation platforms and data visualization tools
Strong experience with Linux server management and data architecture principles
Strong strategic thinking and long-term planning skills
Proven track record of developing and executing successful campaign strategies at an enterprise level
Proven track record of driving process improvements and delivering measurable business results
Strong business acumen and understanding of marketing strategies and best practices
Strong ability to communicate with stakeholders, effectively translating between business requirements and technical solutions
Strong ownership and servicing mind-set to ensure efficient and effective program delivery
Work experience in Integrated Resort strongly preferred
Language Ability:
Proficiency in English and Cantonese/ Mandarin
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
企業資訊管理高級開發員Senior Developer - Enterprise Information Management (ID:3146BR)
Job Purpose
Responsible for designing, developing and maintaining Business Intelligence (BI) solutions, crafting and executing queries upon request for data, presenting information through reports and visualization, supporting data warehouse/data lake performance by planning and delivering data integrations. He/She needs to understand business requirements, develops Extract, Transform and Load (ETL) solutions to extract insightful information for making business decision or assisting business operations, develops reports/visualization, provides support for data platform and assists the team to enhance data management solutions.
Key Responsibilities
Assist Supervisor – Enterprise Information Management to plan data integration process by developing common definitions of sourced data
Designing common keys in physical data structure; establishing data integration specifications
Validates data integration by developing and executing test plans and scenarios including data design, tool design, data extract/transform, networks, and hardware
Maintains data warehouse/data lake performance by identifying and resolving data conflicts
Manage multiple projects simultaneously, prioritize work and follow through on issues in a timely manner
Competencies and Requirements
Experience: Minimum 2 years working in an IT related position
Education: Diploma or degree in Information Technology field
Language Ability: Multilingual English/Mandarin/Cantonese preferred
Additional skills required: Familiar with gaming/hospitality systems management is an advantage.
Experience on some of the below technologies are also an advantage:
Knowledge of SQL queries, SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS)
Familiarity with BI technologies (e.g. Tableau or SAS Visual Analytics)
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
資訊科技基建工程師 Engineer - IT Infrastructure (ID:920BR)
Job Purpose:
The Support Engineer of IT Infrastructure is responsible for smooth running of the Company’s network, telecommunications, servers, and storage systems. She/he provides first level support and daily maintenance to infrastructure systems in collaboration with various system providers.
Key Responsibilities
Responsible for smooth running of the Company’s network, telecommunications, servers, and storage systems
Provides first level support and daily maintenance to infrastructure systems in collaboration with various system providers
Experience in computer systems support, designing and maintaining enterprise-class, highly-available LANs, WANs, and/or PABX in Casino and/or Hotel industry preferred
Demonstrated understanding of computer systems, networked operating environments, and SQL database skill are required
Competencies and Requirements
Experience: Minimum of 3 years management experiences in Casino and/or Hotel industry directly related to the duties and responsibilities specified. Experience in computer systems support and service desk an advantage
Education: Diploma or Degree in Information Technology field
Language Abilities: Multilingual English/Mandarin/Cantonese preferred.
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
資訊科技發展副總監 Assistant Director - IT Development
Job Purpose:
IT application development assistant director is responsible for planning, coordinating, supervising all activities related to the design, development, implementation of the application development department and analysis function. He/She manages multiple development teams supporting different applications of business areas. Being an application development assistant director directs and guides the managers, reviews different project requests, timeline and cost. He/She develops, distributes, supports, enforces, and integrates best practices and technology standards across the organization. He/She creates functional strategies and specific objectives for the teams and develops polices, procedures to support the functional infrastructure. He/She has deep knowledge of the management and solid knowledge of the overall departmental function.
IT software development department is commonly using Microsoft .NET core, C#, Angular JavaScript framework, Xamarin mobile framework, Git Repository and SQL Server database. Most of the in-house developed applications are web applications and mobile applications. In addition, Scrum development methodology is used for the development process, product backlog and issue log are kept in Azure DevOps platform. IT software developer is playing an important part in making a business more efficient and helping to provide a better IT service.
Key Responsibilities
Assist director to direct the strategic development.
Provide technology blueprints, roadmaps, optimization and migration strategies for future systems.
Evaluates the viability of new technology product ideas and 3rd party systems/tools for implementation/use in future roadmap.
Ensure application design to manage and maintain data security and integrity.
Refine the development processes/practices to achieve better performance and deliver higher quality application from time to time.
Mentor managers to implement best practices to motivate and organize their teams, enhance their works.
Assure all deliveries are on-time, on-budget, high-quality and consistency.
Adopt and implement the scrum development methodologies.
Oversee the whole system design, integration, deployment and other technical aspects.
Represent IT development team to assist requirement gathering and development of user stories.
Analyze the business requirement, break down into development work items and estimate the efforts.
Lead the discussion on how to implement the system features and design its implementation detail.
Research, design, code, test, build and debug applications or integrations according to business requirements and specifications.
Identify areas for modification in existing applications and enhance new features or system performance.
Develop software prototypes that demonstrate the key features of the applications.
Troubleshoot software issues and provide bug fix in timely fashion.
Develop quality assurance procedures, test and evaluate new applications.
Maintain and upgrade existing applications.
Able to think alternative ways to accomplish the goals and evaluate solution that yield the best result. Keep trying if the solution is not yet identified.
Have compassion to help others and work as a team tackles the challenges together.
Liaise with project managers / end-users / operation teams to understand and define user requirements and system specifications.
Recommend system changes, enhancements, and operational practicality.
Document software specification, implementation guide, release notes and train users.
Follow high standard development and security policies and procedures.
Produce efficient code and high-quality deliverables based on thorough understanding of business requirements.
Provide technical support during system development and production roll-out.
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Able to work under pressure and tight timeframes to meet project deadlines.
Able to work effectively both independently and as part of a team.
Competencies and Requirements
Experience: Minimum 8+ years of software development experience in C#, .NET core, Angular JavaScript framework or Xamarin mobile technologies.
Education: Diploma or degree in Information Technology field
Knowledge/Certificates:
Experience with Microsoft .NET core, C#, ASP.NET, Entity Framework core code first, LINQ, Web API, Active Directory authentication programming technologies.
Experience with Web programming technologies - Angular, Typescript, JavaScript, Bootstrap, CSS, HTML, JSON, XML Schema, Open ID Connect, OAuth2, RESTful Web Service, Swagger.
Familiar with Microsoft SQL Server Database Programming.
Good object-oriented programming concepts.
Experience on enterprise-scale and team-based development environment.
Proven abilities to take initiative and be innovative.
Willing to learn new technology.
Basic understanding of Hotel and Gaming processes.
Analytical mind with a problem-solving aptitude.
Familiar with IT processes and procedures.
Excellent verbal and written communication skills.
Language Ability: Multilingual English/Mandarin/Cantonese preferred.
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
數碼營銷推廣高級經理 (中國社交媒體) Senior Manager - Digital Marketing (Social Media China)(ID:2931BR)
Job Purpose: Responsible for the planning and successful execution of the social media content and operation for the China market
Key Responsibilities:
Support Director, Digital Marketing and E-Commerce to formulate and implement an overall China social media content and operation strategy to ensure that Wynn has a top-notch presence in the China social media landscape and stays ahead of the market
Lead the effort to develop and maintain a China social media content and operation calendar in alignment with the company’s strategic objectives
Curate both topical content and tactical content regularly to support the company’s brand building and commercial efforts
Plan and execute social media campaigns to create an engaging online-to-offline user experience to drive footfall to the Wynn properties
Liaise with various internal departments on content creation and material preparation
Manage and support agencies to produce creative and quality content that beats expectations
Grow the fan bases, maintain a high level of fan engagement, and ensure that fan enquiries are responded to in a timely manner
Competencies and Requirements:
Experience:
Minimum 8 ~ 10 years of relevant experience, including at least 5 years developing a social media presence and managing social media campaigns for the China market
Experience with successfully growing a fan base, and managing content and campaigns resulting in exceptional results
Prefer to have planning, copywriting, basic shooting and production capabilities, platform operation, and data analysis skills.
Education: Bachelor’s degree or above
Language Ability: Good written and spoken English, Mandarin and Cantonese
Knowledge/Certificates: Deep knowledge of popular social media platforms in China and the marketing opportunities these platforms present
Computer Skills:
Proficient in the use of online design and video editing tools, desktop publishing and MS Office
Familiar with mobile technologies, e.g. responsive design, mobile payments, etc.
工作說明 :
主要職責: 負責中國市場社交媒體內容和營運的規劃和成功執行
職位介紹:
支持數碼營銷及電子商務總監制定並實施整體中國社交媒體內容和營運策略，以確保永利在中國社交媒體領域處於領先地位並保持市場領先地位
領導開發和維護符合公司策略目標的中國社交媒體內容和營運行事曆
定期策劃主題內容和戰術內容，以支持公司的品牌建立和商業工作
規劃執行社交媒體活動，打造引人入勝的線上線下使用者體驗，進而增加永利酒店的賓客流量
與各個內部部門就內容創建和材料準備進行聯絡溝通
管理和支援機構製作超乎預期的創意和優質內容
擴大粉絲群，維持高水準的粉絲參與度，並確保及時回覆粉絲的詢問
職位要求:
工作經驗：
至少8至10年相關經驗，包括至少5年在中國市場開發社交媒體和管理社交媒體活動的經驗
成功擴大粉絲群以及管理內容和活動並取得卓越成果的經驗
具備策劃、文案、基本拍攝製作能力、平台營運、資料分析能力者更佳
教育程度：具大學畢業或同等程度學歷
語言能力：良好的英語、國語和粵語書寫和口語能力
知識/證書：深入了解中國流行的社交媒體平台以及這些平台帶來的營銷機會
電腦技能：
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188
收益監控審計員 Auditor – Income Control (永利皇宮)(ID:1582BR)
主要職責：主要負責收集及審核公司所有與收入相關的事項，須確保收入記錄準確無誤；此外，亦須定期向上級匯報不一致之處、監控及分析娛樂場的相關文件，包括合併每更報表及每日總收入與貨幣交易的日常報告等工作。
職位介紹
職位要求:
Job Purpose: Responsible to compile and audit all income related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis, control documents, consolidate shift reports and prepare regular revenue report against the monetary transaction.
Key Responsibilities:
Perform daily audit on Table games, Slots, Cage, VIP Services and Promotion.
Audit and report all Revenue in accordance with Departmental and Regulatory Standards.
Prepare journals, daily operating report, reconciliation and review documentation for compliance.
Competencies and Requirements
Experience: Experience in accounting, finance or related business field experience preferred
Education: Bachelor degree in Accounting, Finance or related business field preferred
Knowledge/Certificates: Proficient in auditing knowledge and techniques
Language Ability: Good written and spoken English and Chinese
Computer Skills: Proficient in MS Office
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188
餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)
主要職責：
職位介紹：
職位要求：
Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.
Daily Operations:
Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly
Introduce available dishes and beverages, including the method of preparation, and make recommendations
Address guests’ requests and handle complaints promptly and to their satisfaction
Competencies and Requirements:
Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage
Secondary school diploma or above
Fluent Cantonese and Mandarin, good English
Proficient in MS Office and POS software; knowledge of Micros is an advantage
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188
可持續發展報告經理 Manager - Sustainability Reporting (永利皇宮)(ID:3473BR)
Job Purpose:
Responsible for preparing and processing external non-financial/ Sustainability reports for Wynn Macau, Limited
Key Responsibilities:
Manage the development and implementation of sustainability reporting strategies and initiatives in accordance with the Hong Kong Exchange (HKEX) Environmental, Social and Governance (ESG) Reporting Guide and the IFRS Sustainability Disclosure Standards.
Stay up to date with the latest developments in IFRS Sustainability Disclosure Standards and ensure compliance with relevant regulations and guidelines.
Collaborate with cross-functional teams, including finance, legal and operations to gather ESG data and information necessary for sustainability reporting.
Design and maintain a robust ESG data collection and management system to track key sustainability metrics and indicators with data quality control.
Analyze sustainability data to identify trends, risks, and opportunities for improvement.
Prepare accurate and comprehensive sustainability reports, ensuring compliance with reporting frameworks, standards, and guidelines.
Liaise with internal and external stakeholders, including auditors, to ensure the accuracy and integrity of sustainability data and reports.
Partner with internal and external partners to create the content, layout and translation of the sustainability reports.
Provide guidance and training to internal teams on sustainability reporting requirements and best practices.
Act as a subject matter expert on the integration of IFRS accounting and sustainability standards, providing insights and recommendations to senior management.
Monitor industry trends and benchmarking initiatives to identify areas for improvement and innovation in sustainability reporting.
Competencies and Requirements
Experience:
At least 5 years of accounting, auditing, or reporting experience.
Knowledge of ESG Reporting Standards, including Appendix C2 of HKEX ESG Reporting Guide, IFRS Sustainability Disclosure Standards, GRI, SASB, etc., SDGs and collection of relevant data.
Knowledge of environmental, social, and governance (ESG) issues and trends.
Demonstrated expertise in data analysis and reporting, with the ability to interpret complex data sets and present findings in a clear and concise manner.
Excellent project management and problem-solving skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels.
Ability to see both the big picture and the details, and a commitment to accuracy and data integrity.
Highly self-motivated and directed.
Familiarity with sustainability software and data management tools would be advantageous.
Education: Bachelor’s degree in accounting, Finance or Sustainability-related fields
Language Ability: Good written and spoken English and Cantonese
Computer Skills: Excellent in MS Office and Excel
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
國際市場業務代表 Host - Premium Marketing (永利皇宮)(ID:1223BR)
主要職責：
職位介紹：
職位要求：
工作經驗：需具娛樂場市場業務代表及客戶服務工作經驗者為佳
教育程度：學士學位或等同學歷
技能 / 證書：熟悉娛樂場遊戲的運作及玩法
語言能力：良好廣東話及普通話；懂英語者優先考慮（日文及韓文皆適用）
電腦應用： 熟悉Ms Office軟件操作及打字技巧（中文及英文）
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
高級製麵師 Senior Noodle Chef (永利皇宮) (ID:1761BR)
主要職責: 生產高品質的粥麵給賓客。
職位介紹:
職位要求:
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 118
市場業務代表 Mass Marketing Host (ID:1219BR)
主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。
職位介紹：
為度假村發掘具潛質的客戶，招攬新賓客並邀請入會
協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與
根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫
無需工作經驗，但須操流利的廣東話、普通話及懂基本英語
職位要求：
工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮
教育程度：學士學位或同等學歷
技能 / 證書：須熟悉賭枱遊戲的玩法及規例
語言能力：操流利的廣東話和普通話，懂英語者優先考慮
電腦應用：熟悉Ms Office軟件操作及中英文打字技巧
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
中餐資深廚師 Master Cook - Chinese (1773BR)
職位介紹：
職位要求：
Key Responsibilities
Produce high quality dishes to fulfil the orders
Forecast supply needs for the stock room and manage inventory levels
Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils
Continuously improve health and safety standards
Perform duties assigned by the 1st Wok
Competencies and Requirements
Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel
Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities
Education: Secondary school or equivalent
Language Abilities: Good Cantonese, Mandarin and English
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
調酒員 Bartender (1732BR)
職位介紹：
職位要求：
Key Responsibilities
Introduce beverages to guests and make recommendations
Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks
Deliver high quality products and services to every guest
Create monthly and seasonal drinks menus
Clean and tidy the bar and equipment frequently
Maintain stock levels and control monthly inventory
Address guests’ requests and handle complaints promptly and to their satisfaction
Competencies and Requirements
Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant
Good product knowledge of beverages and bar operations; cash handling
Secondary school diploma or above
Fluent Cantonese, Mandarin and English
Knowledge of POS Software
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Job Descriptions:
Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion
Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards
Prepare journals, daily operating report, reconciliation and review documentation for compliance
Competencies and Requirements:
Experience: 1 year of experience in auditing, finance or related business field experience preferred
Education: Bachelor degree in Accounting, Finance or related business field
Language Abilities: Good written and spoken English and Chinese
Computer Skills: Proficient in MS Office
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Butler 司膳員
Job Purpose:
Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.
Key Responsibilities:
Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations
Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures
Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities
Know and understand the resort’s facilities and services and all F&B items on the menu
Maintain guests’ preference profiles and track their likes and dislikes
Competencies And Requirements:
Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred
Education: Bachelor degree or equivalent preferred
Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage
主要職責：
負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。
職位介紹：
職位要求：
Club Representative 會籍會務代表 (2184 BR)
主要職責：
職位要求：
具娛樂場市場業務及客戶服務工作經驗者優先考慮
學士學位或同等學歷
操流利的廣東話、普通話及英語
熟悉Ms Office軟件操作及中英文打字技巧
Assistant Duty Engineer 副值班工程師 (1490BR)
Job Descriptions:
Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system
Supervise installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures.
Conduct daily inspections of all buildings, plants and facilities and execute correction action if needed
Implement and monitor quality control mechanisms for Engineering, including health and safety, repairs and maintenance, service standards, use of chemicals and tools, equipment maintenance and handling
Competencies And Requirements:
Experience: Minimum of 3 years’ engineering experience
Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment
Education: Secondary school diploma or above
Language Abilities: Good English, Cantonese and Mandarin
Computer Skills: Proficient in MS Office (Various Control Systems such as PMS, BMS and AFA systems is an advantage)
主要職責：
熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消防、水管及排水系統、供水、BMS、UPS和照明控制系統。
監督安裝、維修、翻新及保養工程，確保高品質的維修工程，並確保工程如期及按照程序進行。
須負責大樓的日常巡查工作，包括廠房和設施，並於有需要時執行所需工程
執行和監督工程的質量控制機制，包括健康和安全、維修和保養、服務標準、化學品和工具的使用、設備的維修和處理
職位要求：
Wine Sommelier 品酒師 (1418BR)
Job description:
Serve wines according to five-star best practice
Compile the wine list, buy and store the wines, and restock the cellar
Taste all purchased wines to ensure their quality
Practice wine and food matching according to the characteristics of wines and dishes
Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions
Competencies and Requirements:
Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage
Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;
Education: Secondary school diploma or above
Language Ability: Good English, Cantonese and Mandarin an advantage
Computer Skills: Proficient in MS Office
主要職責：
職位要求：
Food & Beverage Server 餐飲服務員 (1151BR)
主要職責：
為賓客提供優質的餐飲服務
以熱誠及有禮的態度接待賓客並端送食物及飲品
無須餐飲經驗(具客戶服務工作經驗者優先考慮)
職位要求：
APPLICATION 申請方式：
To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com
如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com
