香港上海滙豐銀行 The Hongkong and Shanghai Banking Corporation Limited
Established in 1972, HSBC Macau Branch offers a comprehensive range of banking services to its customers. Its retail banking and wealth management business focuses on the HSBC Premier service, which is HSBC's global wealth management proposition, offering unique banking and wealth management services to local citizens and customers with international background or needs. Its commercial banking includes import / export financing, commercial loans, payment and cash management, trade and supply chain, and SME banking services.
職位空缺 JOB OPENINGS:
1. RM Support Associate
Job Roles & Responsibilities
Provide support for relationship managers to ensure client planning, relationship returns, risk assets, management information etc. for designated relationships are optimized and effective.
Ensure credit applications are timely raised for submission.
Continuous monitoring of security document completion and follow up with customer within the “90 day principle”.
Work with various business partners to ensure appropriate products are offered to customers.
Achieve customer satisfaction (minimizing customer complaints) by ensuring service level agreement is achieved.
Assist relationship managers to achieve time-to-cash targets on new money facilities and renewal of securities before expiry.
Ensure daily physical documents received from customers and branches are timely delivered to DBS or other stakeholders for processing..
Timely raise credit applications/financial spreading/security documentations to customers and proactively monitor outstanding items’ status.
Ensure no breach of functional instruction manual/credit procedural manual/business instruction manual on daily operational and credit related processes.
Job Requirements
Bachelor degree in a relevant area
Strong interpersonal skills and commercial acumen as well as good relationship building skills
Results driven with sound knowledge of Commercial Banking products
Customer focused and have strong interpersonal and problem solving skills
Good understanding of general banking products and services as well as having sound knowledge in using bank operating systems like Customer Relationship Management System
Good understanding on credit assessment and operations, approval process and security documentations is preferred, but not essential
Fluent in spoken and written English with knowledge in Putonghua is an advantage
Proficient in using Lotus Notes, Microsoft Word, Excel and PowerPoint
Establish new client relationships and strengthen existing ones
Communicate new products and propositions to clients
Identify potential trade financing opportunities in the market and escalate these where appropriate to cater for client demand
Manage key relationships with internal and external stakeholders, developing and maintaining strong working relationships
Work with Client Implementation Services in a timely fashion to ensure an efficient transition process for complex clients
Support achievement of the HSBC vision, Values, goals and culture in personal behaviour, actions and decision making
Provide technical leadership and support technical excellence by searching out external best practice, monitoring technical and professional developments, sharing knowledge and encouraging others to do the same in the best interests of HSBC and its customers
Develop and recommend changes and improvements to operating models, procedures and practices based on subject matter expertise and understanding of HSBC and market best practice
Communicate and adhere to HSBC policy and procedures in order to ensure good operational, financial and project management, policy and procedural compliance and early identification and effective resolution or escalation of issues that arise
Job Requirements:
Bachelor Degree in Finance, International Trade, Business or related discipline
Extensive knowledge of global trade and receivables finance, services, products and techniques
Good understanding of the market trends, competitive environment and regulatory environment
Detailed knowledge if Credit and Risk including techniques to mitigate risk
Proven ability in identifying and meeting customer needs through matching a broad range of products and services
Ability to interact with business customers at all levels
Good interpersonal skills and ability to interact and build relationships with internal and external stakeholders
Excellent communication skills, including written, verbal, and the ability to deliver compelling presentations in English, Cantonese and Mandarin
Act as independent party in order to properly contribute in the risk identification and mitigation.
Identify any possible compliance deficiencies related to WPB operations and proactively recommend corrective actions.
Manage WPB operational risk in accordance with HSBC and regulatory requirements and policies.
Streamline process to achieve efficiency gain through automation, standardization, and channel migration.
Assist Head of WPB in overseeing day-to-day WPB operations to identify opportunities to improve operation and process efficiency at WPB level.
Assist Head of WPB in, building Financial Crime risk adverse culture and identifying operational risk control
Monitor the implementation BCM (Business Continuity Management) measures and conduct annual review as per guideline to ensure critical processes must be resumed to prevent business disruption.
Assist Head of WPB in overseeing the TPEM activities and regulator/group internal reporting
Take up the BIRO (Business Information Risk Officer) & CITRO (Cyber, Information and Technology Risk Officer) roles in WPB level
Ensure correct implementation of the Bank’s service strategy to enhance customer experience and provide a high service standard.
Report and escalate significant risk issues / potential loss to senior management and relevant stakeholders in accordance with the guidelines.
Collect feedback & identify issues from frontline to increase work efficiency, improve work environment to ensure staff wellbeing.
Job Requirements:
University graduate (with major in business perferable)
Sound knowledge on retail banking business in particular operations and risk control areas areas
Able to lead and with relevant working experience at executive level
Good planning, analytical, project management and interpersonal skills
Able to work under stress and strains and be change oriented
Good interpersonal skills and able to work collaboratively across functional and business lines
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
HSBC Life (International) Limited – Macau Branch
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.
Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.
Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.
We are currently seeking an experienced professional to join our team in the role of Insurance Specialist - HSBC Life
Provide specialist advice to customers on appropriate insurance solutions and support end to end insurance sales journey in order to ensure the insurance/ protection needs of customers are well fulfilled
Identify and capture business opportunity from affinity/ customer referrals by supporting promotion booth / making outbound call.
Provide referral leads to Macau Branch staffs from identifying customer’s other wealth needs, or onboarding the non-bank customer
Manage customer’s insurance portfolio to ensure the highest rate of customer satisfaction and persistency
Observe feedback from customers/ working partners and provide insight for streamlining process and coming up with new ideas on product solutions
Developing business plans and formulating business strategies with sales leaders and implement the sales tactics assigned
Collaborate with Branch Managers to effectively mobilize resources to delivery insurance solution for fulfilling the needs of customers
Promoting and enhancing the brand and image of HSBC Life and the Bank
Ensure that the service delivered by various branches are being benchmarked and are of top quality
Qualifications and Requirements:
University Degree Holder
Passed Insurance Intermediaries Qualifying Examination Paper 1 and 3
Minimum 3 years of working experience in Business development, client servicing or distribution support within banking or life insurance settings
Solid knowledge in Life Insurance Products
Strong coaching skills and strong business acumen
Solid knowledge in driving and implementing business strategy
Strong proficiency in Microsoft Office
Excellent Communications and Interpersonal Skills
Fluent in English, Cantonese and Mandarin
To be considered for this role, the relevant rights to work in Macau is required.
Provide specialist advice to customers on appropriate insurance solutions and support end to end insurance sales journey in order to ensure the insurance/ protection needs of customers are well fulfilled
Identify and capture business opportunity from affinity/ customer referrals by supporting promotion booth / making outbound call.
Provide referral leads to Macau Branch staffs from identifying customer’s other wealth needs, or onboarding the non-bank customer
Manage customer’s insurance portfolio to ensure the highest rate of customer satisfaction and persistency
Observe feedback from customers/ working partners and provide insight for streamlining process and coming up with new ideas on product solutions
Developing business plans and formulating business strategies with sales leaders and implement the sales tactics assigned
Collaborate with Branch Managers to effectively mobilize resources to delivery insurance solution for fulfilling the needs of customers
Promoting and enhancing the brand and image of HSBC Life and the Bank
Ensure that the service delivered by various branches are being benchmarked and are of top quality
Qualifications and Requirements:
University Degree Holder
Passed Insurance Intermediaries Qualifying Examination Paper 1 and 3
Minimum 3 years of working experience in Business development, client servicing or distribution support within banking or life insurance settings
Solid knowledge in Life Insurance Products
Strong coaching skills and strong business acumen
Solid knowledge in driving and implementing business strategy
Strong proficiency in Microsoft Office
Excellent Communications and Interpersonal Skills
Fluent in English, Cantonese and Mandarin
To be considered for this role, the relevant rights to work in Macau is required.
Provide specialist advice to customers on appropriate insurance solutions and support end to end insurance sales journey in order to ensure the insurance/ protection needs of customers are well fulfilled
Identify and capture business opportunity from affinity/ customer referrals by supporting promotion booth / making outbound call.
Provide referral leads to Macau Branch staffs from identifying customer’s other wealth needs, or onboarding the non-bank customer
Manage customer’s insurance portfolio to ensure the highest rate of customer satisfaction and persistency
Observe feedback from customers/ working partners and provide insight for streamlining process and coming up with new ideas on product solutions
Developing business plans and formulating business strategies with sales leaders and implement the sales tactics assigned
Collaborate with Branch Managers to effectively mobilize resources to delivery insurance solution for fulfilling the needs of customers
Promoting and enhancing the brand and image of HSBC Life and the Bank
Ensure that the service delivered by various branches are being benchmarked and are of top quality
Qualifications and Requirements:
University Degree Holder
Passed Insurance Intermediaries Qualifying Examination Paper 1 and 3
Minimum 3 years of working experience in Business development, client servicing or distribution support within banking or life insurance settings
Solid knowledge in Life Insurance Products
Strong coaching skills and strong business acumen
Solid knowledge in driving and implementing business strategy
Strong proficiency in Microsoft Office
Excellent Communications and Interpersonal Skills
Fluent in English, Cantonese and Mandarin
To be considered for this role, the relevant rights to work in Macau is required.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
SJM Holdings Limited is the holding company of SJM Resorts, S.A. , one of the six companies authorized to operate casino games of fortune and other games of chance in casinos, under the terms of a concession granted by the government of the Macau Special Administrative Region in March 2002. SJM is the only casino gaming concessionaire with its roots in Macau.
策略分析部 Strategic Analysis
兼職問卷調查員 Part-time Surveyor
職位要求
具良好的客戶服務、組織、人際、口頭和書面溝通、團隊建立、解決問題的能力
良好中英文溝通技巧及書寫能力
具有較強的適應能力 (需在戶外及戶內工作)
能夠每週工作至少 24 小時
主要職責
主動友善地邀請客人並進行問卷調查
協助進行戶外和戶內的觀察和研究，整理和輸入已收集的數據及資料
定期與上級報告並討論工作進展
提供有關收集數據過程中的反饋，以提高整體問卷調查和研究績效
Requirements
Excellent customer service, organization, interpersonal, oral and written communications, team building, problem-solving skills
Proficient in both written and spoken English and Chinese
Strong adaptability (required to work outdoors and indoors)
Able to work at least 24 hours per week
Responsibilities
Invite guests to conduct survey in a friendly and proactive manner
Assist with outdoor and indoor observation and research, organize and input the collected data and information
Regularly report and discuss work progress with Supervisor and Manager
Provide feedback on the data collection process to improve overall survey and research performance
ANGEL is a global company dedicated to manufacturing and supplying playing cards, casino currency, table solution and gaming equipment to international casino markets for decades. We have established reputation on supplying high quality products and sophisticated services with major casinos, in Asia, the U.S. as well as Oceania region. As the sales branch of Angel Group in Macau, Angel Macau Limited has been providing casino playing cards, table games equipment, system, gaming chips and maintenance service to licensed casinos in Macau for many years.
MOP20,000 ~ MOP22,000/month plus 1 month bonus per year
Purpose
Provide daily support to the Accounting Team by managing daily accounting tasks, expense reports and reimbursements, entering financial transactions into our internal databases and reconciling invoices. Furthermore, to ensure smooth and efficient accounting transactions.
Key Responsibilities
Reconcile invoices and identify discrepancies
Create and update expense reports
Process reimbursement forms
Prepare bank deposits
Update financial transactions into internal databases
Maintain digital and physical financial records
Issue invoices to customers and external parties, as needed
Participate in financial and tax audits, and general ledger preparation
Assist in end of month close procedures
Any other ad hoc duties assigned by the Company
Requirements
Macau ID holder
Bachelor degree
Knowledge of basic bookkeeping procedures
Good math skills and the ability to spot numerical errors
Hands-on experience with MS Excel
Ability to handle sensitive, confidential information
Knowledge of Japanese language would be an advantage
Work Hours & Holidays
Monday to Friday: 09:00-18:00
14 days paid Annual Leave per year
6 days paid Sick Leave per year
Contact us to apply
Interested applicants please submit your resume to the following email:
Renumeration: MOP20,000 ~ MOP22,000/month plus 1 month bonus per year
Purpose
Responsible for the installation, setup, maintenance and reconfiguration of our gaming products. Provide customer service and support for clients. Conduct product QA/QC testing and support the Company’s Research and Development division for related product development needs and requirements.
Key Responsibilities
Install and maintain our electronic gaming machines at our clients’ properties
Provide on-site technical support and customer service for installed products
Provide timely technical assistance to customer queries and requests
Provide assistance to Sales and internal departments as required
Work with Angel global team to support technical-related projects and provide any technical knowledge about operating products
Support the Company’s Product Management and R&D divisions to suggest improvements to our products
Input maintenance data into database
Any other ad hoc duties assigned by the Company
Requirements
Macau ID holder
Bachelor degree
No working experience required
Work Hours & Holidays
Monday to Friday, 09:00-18:00
14 days paid Annual Leave per year
6 days paid Sick Leave per year
Contact us to apply
Interested applicants please submit your resume to the following email:
Oversee and manage accounting, audit, book-keeping, fixed assets, cash flow and payroll related activities;
Conduct financial analysis and provide insights for budgeting and forecasting activities;
Monitor project and office budget execution and forecast future budget needs;
Streamline the operational workflows, review and formulate standard operating procedures and guidelines;
Ensure efficient administration and ensure compliance with statutory and regulatory requirements;
Ensure the decisions of shareholders, Supervisory Board and Board of Directors are implemented;
Supervise general office operations and administrative tasks.
Required Qualifications:
Macao resident;
Bachelor degree in Accounting or business-related fields;
Minimum 6 years of working experience in accounting and auditing, with at least 3 years supervisory experience, preferably with a background in large audit firm;
Experience in managing finance and administration operations and reporting functions;
Proficiency in both written and spoken English and Chinese (Cantonese and Putonghua);
Excellent analytical skill, strong interpersonal and communication skills;
Able to work independently and under pressure.
實驗室技術員
工作職責：
能獨立管理實驗室一般運作的流程
按照澳門相關部門對實驗室的要求設置實驗室內部的功能分區
建立實驗室安全使用手冊和管理計劃
實驗室化學品安全儲存系統的設置
定期盤點實驗室化學品、消耗品和工具等，並予以補充
對實驗室的儀器和設備進行常規性的檢查和校對
實驗室常用標準化學溶液的調劑、與營運商協調化學廢料的回收和處理
安排實驗室相關人員進行儀器操作培訓和實驗流程更新培訓
熟識實驗室的常用檢測流程並根據國際標準定期更新檢測方法
能操作便攜式儀器和工具
能撰寫正規的實驗和技術報告
保持與中心的其他部門和專業人員的溝通
所需資格：
學歷
具有理工科學位如：化學、化工、材料科學/工程、土木工程等相關的碩士學位或以上
工作經驗
具有2年以上實驗室操作和管理經驗（化學實驗室/修復實驗室/土木工程實驗室等）
工作經驗需包含能獨立完成“工作職責”所指的工作內容
有文物保護與修復經驗優先
初級修復人員 (兩名)
工作職責：
能獨立進行建築文物勘察、病害和狀況報告及其相關歷史研究工作
具材料檢測、成分配對、加速風化模擬、傳統建築環境模擬等的基本操作能力
對澳門和鄰近的建築文物和傳統材料的保護具有一定的知識和研究
能對修復再利用項目提供新、舊材料的對比測試和提供修復意見
能操作一般修復實驗室的設備、儀器和常用模擬軟件
對修復材料的配比和含量等的標準檢測有一定的認識，並能針對保護標準微調修復材料的屬性，供修復工程使用
對文物建築的風化成因、環境因素、氣候因素的評估方法和修復框架有一定認識
能在實驗室按檢測結果獨立製備澳門常見的傳統文物修復材料
所需資格：
學歷
必須具備建築文物修復/建築遺產保護/傳統建築材料科學等相關的碩士學位
工作經驗 (必須)
有過往文物修復與保護實踐經驗，包括參與修復項目、研究項目、培訓實習或工作坊等
有參與傳統建築文物修復方案編制的相關經驗
有關於傳統建築結構的安全評估與加固方案的計算等經驗優先
Application Procedure 申請方式：
Please email your detailed curriculum vitae in English and expected salary to umtec.assist@um.edu.mo .
The position will remain open until filled. Review of applications and nominations will commence immediately. Candidates may consider their applications not successful if they were not invited for an interview within 3 months of submission. For enquiries, please call +853 8822 2788.
**Personal data provided by applicants will be kept confidential and used for recruitment purpose only**
