As the leading provider of IT solutions for China's air travel and tourist industry, TravelSky Technology Ltd. operates all Chinese airlines' Inventory Control Systems. They also provide travel agencies, at more than 6,500 locations, with the ability to search, price and book air and travel products with the world's scheduled air services and other travel vendors. The company's next generation Departure Control System has also been set up to complete an integrated service plan for all industry players and ordinary consumers benefiting from China's rapid air-traffic growth. TravelSky is listed on The Stock Exchange of Hong Kong (Stock Code: 00696). TravelSky.com, developed and owned by TravelSky, is the dominant air travel portal of China.
技術支援工程師 Technical Support Engineer
Responsibilities
Provide support services for air operators, travel agents, and relevant government bureaus and departments regarding various aviation-related systems.
Answer queries and handle problems, including on-site troubleshooting and fixing application problems.
Contact, coordinate, and collaborate with relevant parties to resolve issues.
Coordinate problem reporting and keep track of progress, providing regular updates to all concerned parties.
Monitor infrastructure systems to ensure optimal performance and reliability.
Requirements
Associate Degree / Higher Diploma in Computer Science, Information Technology, or a related field.
Understanding of computer systems, networks, and software applications.
Exceptional communication skills, both written and verbal, in English, Putonghua, and Cantonese.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
APPLICATION：
Kindly provide your personal resume and cover letter for submission to the following email address: wpmou@travelsky.com.hk.
