Bartender 調酒師

$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Hotel 酒店業, Gaming & Entertainment 博彩及娛樂, Design 設計, CS 客戶服務, GM 綜合管理, Marketing 市場行銷及傳播, M07BJ

WYNN PALACE (MACAU) 澳門永利皇宮招聘

永利皇宮-01.jpg
 

【系統監察部職位詳情】

我們誠邀有興趣加入系統監察部的本澳居民申請以下職位。立刻加入永利渡假村的精英團隊,實現專業發展路向,成就理想前程!

如欲了解職位詳情,歡迎於辦公室時間星期一至五上午9時至下午6時致電招聘熱線查詢,

亦可登入wynncareersmacau.com申請職位或將履歷電郵至招聘郵箱:

永利澳門

電話:(853) 8986 6222

電郵:recruit@wynnmacau.com

永利皇宮

電話:(853) 8889 1188

電郵:jobs@wynnpalace.com

我們誠邀有興趣加入設施部的本澳居民申請以下職位。立刻加入永利渡假村的精英團隊,實現專業發展路向,成就理想前程!

請於辦公時間星期一至五上午9時至下午6時致電招聘中心預約面試,亦可將個人簡歷發送到招聘郵箱:

永利皇宮招聘中心

永利澳門招聘中心

如欲了解更多職位詳情,wynncareersmacau.com

Wynn is hiring positions under Facilities. If you thrive for joining a team where you can grow and achieve your ambition, please do not hesitate to apply!

To make appointment, please contact our Recruitment Hotline between 9:00 a.m. to 6:00 p.m., or forward your CV to our Recruitment Email:

Wynn Palace Recruitment Center

Wynn Macau Recruitment Center

To learn more about Facilities at Wynn, please visit: wynncareersmacau.com

採購副主任Assistant Buyer – Procurement (永利皇宮)(ID:1452BR)

主要職責:

  • 協助採購主任進行管理和計劃相關的採購運作和當採購主任缺席時代替他的職務

職位介紹:

  • 透過有效的採購程序與供應商協商以最具競爭力的價格提供物品及服務

  • 準確地記錄和整理所有部門遞交的採購申請及訂單數據,包括需更正或已取消的訂單

  • 記錄供應商所提供的相關產品內容、價格、規格和其他資訊

職位要求:

  • 工作經驗:具採購工作經驗者優先考慮

  • 教育程度:具大學畢業或同等程度學歷

  • 知識及証書: 物料管理或採購文憑

  • 語言能力:能操流利廣東話及良好英語

  • 電腦應用:熟識Ms Office 2003或以上軟件操作,懂中文打字

Job Purpose:

  • Assist the Buyer to manage and plan all aspects of the Purchasing operation and deputize for the Buyer in his/her absence.

Key Responsibilities:

  • Ensure accurate recording of purchasing information by performing data entry tasks associated with purchase requisitions (manual or computer-generated) and purchase orders. This includes the correction or cancellation of all purchase orders and requisitions

  • Assist with the preparation of various monthly reports on orders raised, products used, and a list of stock holding issued to departments, ensuring adequate levels are maintained

  • Document all relevant information and supplier responses in regard to product availability, specification, and price

Competencies and Requirements:

  • Knowledge/Certificates: Knowledge of procurement is an advantage

  • Language Abilities: Fluent Cantonese, Mandarin, and good English

  • Education: Bachelor degree or above

  • Computer Skills: Proficient in MS Office

系統監察技術員Surveillance Technician (永利皇宮)(ID:3779BR)

主要職責:負責閉路電視攝錄系統,包括攝像機,監視器,報警器,編碼器,服務器,錄像機及相關設備的安裝,維修和保養

職位介紹:

  • 負責安裝,維俢和維護閉路電視攝錄系統和伺服器

  • 安裝和調試閉路電視系統和相關編程

  • 進行日常性能檢測,包括對閉路電視系統、接口服務器以及相關軟硬件進行檢查

  • 完成指定任務和相關文檔處理,確保項目的順利交付和完成

  • 執行系統故障排除、維修、維護、以及閉路電視系統內的設備更換

  • 根據政府的規定及公司和部門標準,進行硬件和軟件的定期維修工程

  • 檢查庫存,包括庫存文檔更新和審計

  • 定期參加培訓和技能測試

  • 協助和履行系系統監察技術經理安排的工作

職位要求:

  • 工作經驗:最少一年閉路電視攝錄系統安裝及維修的工作經驗,於娛樂場或德美爾從事相關工作優先考慮

  • 技能 / 證書:熟練使用電腦電子設備和相關閉路電視工具

  • 教育程度:中學畢業或以上程度,具有電子或電腦工程相關證書優先

  • 語言能力: 操良好廣東話,懂英語優先考慮

  • 電腦應用:熟悉Microsoft 系統,MS Office,SQL server,MS Server,基本網絡認識

  • 如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

Job Purpose: Installation, programming, and repairs and maintenance of the CCTV system (including but not limited to; cameras, monitors, alarms, encoders, servers, and DVRs)

Key Responsibilities:

  • Install, repair, and maintain the CCTV equipment and system.

  • Implement and test CCTV system programming.

  • Conduct daily performance checks including physical inspections of the CCTV system, interface servers, and associated software and hardware.

  • Complete designated tasks and documentation to ensure the smooth delivery and completion of projects.

  • Perform troubleshooting, repairs, maintenance, fault rectification, including equipment replacement within the CCTV system.

  • Carry out regular maintenance on setup of hardware and software in accordance with Government requirements and Surveillance Department standards.

  • Maintain inventory including stock updates, documentation, and audits.

  • Participate in regular training and skill development.

  • Perform other duties as assigned by the Surveillance Technical Manager.

Competencies and Requirements:

  • Experience: Minimum of 1-year installation and maintenance of CCTV experience, Gaming industry and dallmeier experience is preferable

  • Knowledge/Certificates: Competent in the use of equipment used in the installation of CCTV technology

  • Education: Secondary school graduate or above, Study of electrical or computer engineering preferable

  • Language Ability: Fluent in Cantonese and Mandarin, English is an advantage

  • Computer Skills: Knowledge of the Microsoft Operating Systems, MS Office, SQL server, MS Server. Basic networking skills are an advantage.

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

系統監察操作員 Operator - Surveillance (永利皇宮) (ID:3605BR)

主要職責:負責透過閉路電視攝錄系統及設備等對酒店進行監察及收集資訊的工作,確保團隊成員和顧客遵守公司的規則和程序;以保障公司所有資產(包括團隊成員)

職位介紹:

  • 負責透過閉路電視攝錄系統及設備監察整個娛樂場活動

  • 負責進行例行監測和透過閉路電視監視錄像審查整個娛樂場及博彩區的可疑及非法活動

  • 儲存所有錄像證據

  • 完成所有文件及電子記錄工作,以作證據、報告及記錄保存之用

  • 於有需要時,開展相關的工作項目

  • 須按照部門制定進行監察,並能提供相關報告

  • 必須時常保持高度警惕,並能預測所潛在的問題

  • 採取預防措施以避免任何損失,損壞或意外

  • 向管理層報告所有緊急情況及侵權行為

  • 須協助和履行系統監察值班主任及系統監察值班經理所安排的工作

職位要求:

  • 工作經驗:無需相關工作經驗

  • 技能 / 證書:熟悉澳門博彩條例和娛樂場各部門的工作程序或具編寫報告技巧優先考慮

  • 教育程度:中學畢業或以上程度

  • 語言能力:操良好廣東話及一般英語

  • 電腦應用:熟悉MS Office及監察系統軟件操作

Job Purpose: Responsible to protect the company’s assets, including all employees by ensuring the proactive CCTV monitoring of employees, rules and procedures and patrons through efficient and effective usage of the CCTV system and associated information gathering systems and equipment.

Key Responsibilities:

  • Be aware of and follow all department confidentiality procedures

  • Operate CCTV / digital equipment to conduct surveillance of all casino gaming areas.

  • Conduct routine surveillance monitoring and reviewing CCTV footage and completing all associated documentation to detect suspicious and illegal activity throughout casino and gaming areas

  • Adhere to company and department policies and procedures

  • Detect inaccuracies and illegal activities

  • Maintain evidence by dubbing and saving video files

  • Delivering outcomes as a result of application to Surveillance duties undertaken

  • Undertake project work and reviews to a high standard

  • Use associated software to complete documentation

Competencies and Requirements:

  • Experience: New graduates are also welcome

  • Knowledge/Certificates: Knowledge of Macau gaming regulations or all casino departments’ procedures is preferred

  • Education: High school diploma or above

  • Language Abilities: Good command in spoken and written Cantonese, fair in English

  • Computer Skills: Proficiency in MS office and other associated computer packages

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

可持續發展報告經理 Manager - Sustainability Reporting (永利皇宮)(ID:3473BR)

Job Purpose:

Responsible for preparing and processing external non-financial/ Sustainability reports for Wynn Macau, Limited

Key Responsibilities:

  • Manage the development and implementation of sustainability reporting strategies and initiatives in accordance with the Hong Kong Exchange (HKEX) Environmental, Social and Governance (ESG) Reporting Guide and the IFRS Sustainability Disclosure Standards.

  • Stay up to date with the latest developments in IFRS Sustainability Disclosure Standards and ensure compliance with relevant regulations and guidelines.

  • Collaborate with cross-functional teams, including finance, legal and operations to gather ESG data and information necessary for sustainability reporting.

  • Design and maintain a robust ESG data collection and management system to track key sustainability metrics and indicators with data quality control.

  • Analyze sustainability data to identify trends, risks, and opportunities for improvement.

  • Prepare accurate and comprehensive sustainability reports, ensuring compliance with reporting frameworks, standards, and guidelines.

  • Liaise with internal and external stakeholders, including auditors, to ensure the accuracy and integrity of sustainability data and reports.

  • Partner with internal and external partners to create the content, layout and translation of the sustainability reports.

  • Provide guidance and training to internal teams on sustainability reporting requirements and best practices.

  • Act as a subject matter expert on the integration of IFRS accounting and sustainability standards, providing insights and recommendations to senior management.

  • Monitor industry trends and benchmarking initiatives to identify areas for improvement and innovation in sustainability reporting.

Competencies and Requirements

Experience:

  • At least 5 years of accounting, auditing, or reporting experience.

  • Knowledge of ESG Reporting Standards, including Appendix C2 of HKEX ESG Reporting Guide, IFRS Sustainability Disclosure Standards, GRI, SASB, etc., SDGs and collection of relevant data.

  • Knowledge of environmental, social, and governance (ESG) issues and trends.

  • Demonstrated expertise in data analysis and reporting, with the ability to interpret complex data sets and present findings in a clear and concise manner.

  • Excellent project management and problem-solving skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.

  • Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels.

  • Ability to see both the big picture and the details, and a commitment to accuracy and data integrity.

  • Highly self-motivated and directed.

  • Familiarity with sustainability software and data management tools would be advantageous.

  • Education: Bachelor’s degree in accounting, Finance or Sustainability-related fields

  • Language Ability: Good written and spoken English and Cantonese

  • Computer Skills: Excellent in MS Office and Excel

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

國際市場業務代表 Host - Premium Marketing (永利皇宮)(ID:1223BR)

主要職責:

  • 須負責為永利臻享會賓客提供親切及專業的優質客戶服務,讓賓客感到滿意。

職位介紹:

  • 識別並吸引永利內外的高級度假村客人

  • 協助和支持規劃和參與賓客推廣活動

  • 根據公司規定發放免費禮品,以幫助建立和保持客人忠誠度

  • 參加定期的部門簡報會並分享相關信息

  • 須履行總監所委派的工作

職位要求:

  • 工作經驗:需具娛樂場市場業務代表及客戶服務工作經驗者為佳

  • 教育程度:學士學位或等同學歷

  • 技能 / 證書:熟悉娛樂場遊戲的運作及玩法

  • 語言能力:良好廣東話及普通話;懂英語者優先考慮(日文及韓文皆適用)

  • 電腦應用: 熟悉Ms Office軟件操作及打字技巧(中文及英文)

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

永利皇宮精品店營業助理 Sales Associate - The Gift Shop (永利皇宮) (ID:2339BR)

主要職責

  • 提供優質客戶服務,與客戶建立持續的關係,並力求逹到或超越銷售目標,提供獨特的客戶體驗使客戶再度光顧

職位介紹

  • 通過針對個別客戶喜好優化銷售服務以提供卓越的客戶服務

  • 確保能提供最高水平的客戶服務,並提供獨特的客戶體驗

  • 以温暖、熱情、禮貎的態度招呼客人

  • 回應客人的需求,為客人推薦適合的產品及提供優質的服務

  • 為客戶提供產品和品牌知識以提高和保證跨類別或升級銷售的類別

  • 及時處理客戶問題,並予以解決方法

  • 幫助客戶處理售後服務問題,如更換貨品,處理有缺陷及需維修的商品

  • 與客戶建立良好的關係,並建立有效率的客戶關係

  • 維護良好的客戶關係,並建立和加強關係以提高銷售

  • 保持一個專業的外觀和態度

職位要求

  • 工作經驗:具客戶服務工作經驗者優先考慮

  • 教育程度:中學畢業或同等學歷

  • 技能 / 證書:POS系統及出納

  • 語言能力:能操良好廣東話及普通話,能操英語優先

  • 如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

Job Purpose

  • Provides excellent customer service, builds on-going relationships and strives to meet / exceed sales goals. Delivers a unique client experience to develop repeat business and clients.

Key Responsibilities

  • Optimises sales by delivering excellent customer service tailored to individual customers.

  • Ensures the highest level of customer service and delivers a unique client experience.

  • Greets clients in a warm, welcoming and courteous manner.

  • Addresses guests’ requests and recommends products and services.

  • Provides clients with product and brand knowledge to enhance and ensure cross-selling and up selling across categories.

  • Handles customer issues promptly and relays to management.

  • Assists clients with After Sales Service questions and issues, i.e. exchanges, defective merchandise, and repairs.

  • Establishes a rapport with clients and builds effective customer relationships.

  • Maintains customer outreach/correspondences to build and enhance relationships and drive sales.

  • Maintains a professional appearance and behaviour.

Competencies and Requirements

  • Experience: Previous customer service experience is an advantage

  • Education: Secondary school or equivalent.

  • Knowledge/Certificates: POS system and cashiering

  • Language Ability: Fluent spoken Cantonese and Mandarin; English an advantage.

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

高級製麵師 Senior Noodle Chef (永利皇宮) (ID:1761BR)

主要職責: 生產高品質的粥麵給賓客。

職位介紹:

  • 製作各種高品質的麵條、餃煩及經過處理的粥麵類

  • 監控粥麵生產過程以確保品質優質新鮮

  • 以HACCP的標準去保存冷凍食品,並經常保持粥麵製造工場衛生清潔

  • 須確保所有食品都新鮮衛生

  • 須作出倉儲管理,以確保供應充足

  • 確保廚房及器皿清潔衛生

  • 不斷地改善健康和安全指標

  • 須協助和履行北方製麵主廚所委任的工作

職位要求:

  • 工作經驗:具最少十年於高人流量的餐廳的粥麵製造工場工作之相關經驗

  • 技能 / 證書:對中式粥麵瞭如指掌

  • 教育程度:中學畢業或等同學歷

  • 語言能力:能操流利廣東話;基本英語

  • 電腦應用:基本程度

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

西餐行政副主廚 Executive Sous Chef - Western (永利皇宮)(ID:3644BR)

主要職責

  • 負責管理西餐廚房的日常運作;同時亦須對廚房的團隊成員作出領導、激勵及指導性工作,以確保團隊成員能提供優質的食品,讓賓客體驗超乎所想的感受。

職位介紹:

  • 監督和管理西式廚房生產的食品質量,確保食品標準和製作程序符合公司及HACCP準則

  • 為所有西式廚房同事提供培訓和指導,努力培養同事的烹飪技巧,領導團隊以超越客人期望

  • 就食品供應情況,與餐廳經理和餐廳廚師進行溝通,並確保與各餐飲部門保持良好的工作關係

  • 與餐飲管理學院培訓師協調,評估食品質量標準並為廚房員工安排相應的培訓課程

  • 確保所有食品製作工序符合職業安全標準,應排除及避免任何對健康造成傷害的潛在危險及陋習

職位要求:

  • 經驗:具至少八年在亞洲五星級豪華綜合度假村和高級西餐廳的廚藝管理經驗

  • 知識/證書:豐富的國際美食產品知識

  • 學歷:中學畢業或以上學歷;餐飲管理學士學位擁有者優先

  • 語言能力:能操良好英語,廣東話及普通話者優先

  • 技能:精通 MS Office

Job Purpose

  • Manage the daily operations of Western Kitchen and ensure guests receive excellent food on time by leading, motivating and coaching the kitchen team to exceed guests’ expectations.

Key Responsibilities

  • Supervises and manages the Western kitchen production, ensuring high quality standards & procedures are in line with company procedures and HACCP Standards

  • Provides training, coaching, mentorship, motivation and direction to all Western kitchen colleagues, continually striving to develop colleagues in all areas of culinary and leadership skills to exceed guests’ expectations

  • Communicate with restaurant managers and outlet chef regarding food supply and ensure positive working relations with food and beverage departments fostering co-operation at all times

  • Assess food quality standards and arrange training sessions and refresher courses for kitchen staff in coordination with the F&B Trainer

  • Follow health and safety standards and strive for constant improvement to avoid health and injury hazards

Competencies and Requirements

  • Experience: Minimum of 8 years’ Culinary management experience at a 5 star luxury complex and fine dining Western restaurant in Asia

  • Knowledge/Certificates: Excellent product knowledge of international cuisine

  • Education: Secondary school diploma or above; Bachelor degree in F&B management an advantage

  • Language Abilities: Fluent spoken and written English, Cantonese or Mandarin an advantage

  • Computer Skills: Proficient in MS Office

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

海鮮餐廳行政總廚 Executive Chef – Seafood Restaurant Kitchen (永利皇宮)

主要職責

  • 負責管理海鮮餐廳廚房的日常運作;同時亦須對廚房的團隊成員作出領導、激勵及指導性工作,以確保團隊成員能提供優質的食品。

職位介紹

  • 控制和監督傳統中式海鮮餐廳廚房的運作,並確保能按時提供優質的食品。

  • 聯同餐廳經理並以天賦、創造力及品質標準去修改和設計每月及季節性的菜式以體現酒店的高標準及達到預期效果。

  • 確保廚房依照既定作業程序運作並持續提高健康與安全的標準。

  • 制定並實施創新的商業策略,以最大限度地提高收入和生產力

  • 每天監控菜品生產的品質和一致性

  • 為所有廚房員工提供監督、指導和領導,並為團隊成員樹立良好榜樣

職位要求

  • 經驗:十五年以上的烹飪經驗,五年五星級酒店中式餐廳廚師長或八年海鮮餐廳廚師長工作經驗

  • 知識或認證:對華南地區海鮮美食及粵菜有深入的專業知識

  • 學歷:初中畢業或以上; 擁有餐飲管理學士學位者優先

  • 語言能力:良好粵語、普通話及基礎英語

  • 電腦技能:基礎

Job Purpose

  • Control operations in the Seafood Restaurant Kitchen and ensure high quality dishes are served on schedule. Modify and create new menus and dishes. Maximize the productivity of all kitchen staff, and set a good example to Team Members.

Key Responsibilities

  • Control and oversee the operations in the traditional Chinese seafood restaurant kitchen and ensure high quality dishes are served on schedule

  • Review and develop monthly and seasonal menu items according to the standard recipes, with flair, creativity and quality standards that exemplify the company’s high standards and expectations in cooperation with the restaurant manager

  • Ensure the kitchen runs according to established operating procedures and continuously improve health and safety standards

  • Develop and implement an innovative business strategy to maximize revenue and productivity

  • Monitor the quality of food production and consistency on a daily basis

  • Provide supervision, direction and leadership to all kitchen staff, and set a good example to Team Members

Competencies and Requirements

  • Experience: Minimum of 15 years culinary experiences, and 5 years of 1st wok in 5-star hotel Chinese restaurant or 8 years of 1st wok in seafood restaurant working experiences

  • Knowledge/Certificates: Excellent product knowledge in China South Area seafood cuisine and Canton cuisine

  • Education: Secondary school diploma or above; Bachelor degree in F&B management an advantage

  • Language Ability: Good Cantonese, Mandarin and basic English

  • Computer Skills: Basic

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

餐飲及零售存貨控制傳送員 Delivery Attendant - F&B, Retail Inventory Control (永利皇宮) (ID:3569BR)

主要職責

  • 負責檢查食品飲料及各營業店舖的庫存記錄,以及實際貨品運輸工作

職位介紹

  • 準確點算食品飲料及各營業店舖的庫存量

  • 協助餐飲及零售部門運送及點收相關貨品

  • 以專業態度與餐飲及零售部門作出溝通及協調工作

  • 確保所有工序符合職業安全的標準

職位要求

  • 工作經驗:具運收貨品或倉庫工作經驗者優先考慮

  • 技能 / 證書:須協助部門運收貨品,能接受體力勞動工作

  • 教育程度:中學畢業或等同學歷

  • 語言能力:能操流利廣東話或普通話

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

倉務員/貨車司機 (場外) Attendant / Truck Driver - Warehouse (Offsite) (ID:3775BR)

主要職責

  • 根據溫度控制、衛生及安全的準則下,存放並分發倉庫中的庫存物品。處理進出庫存的申請。展現安全的駕駛習慣,在指定地點裝卸公司商品。確保車輛符合所有安全要求,並根據部門標準處理物流或庫存文件。

職位介紹

  • 確保所有貨物都存放在溫度適當、安全和衛生的環境下

  • 存放及輪換新貨,驗證數量、質量和規格

  • 處理進出庫存申請的文書工作

  • 負責倉庫維護和內務管理

  • 接受主管或主任指派的其他職責

  • 運送商品到指定地點並確保商品在運輸過程被妥善保管

  • 駕駛公司指定的車輛以進行倉庫日常運輸

  • 在行駛公司車輛前先巡視車輛的狀況並保持適當的油位

職位要求

  • 工作經驗:具有倉務和貨車駕駛經驗

  • 技能 / 證書:持有有效之澳門重型貨車駕駛執照

  • 教育程度:中學畢業或以上程度

  • 語言能力:操寫流利廣東話和普通話;懂簡單英語者優先考慮

  • 電腦應用:具電腦軟件MS Office (中英文版本) 中級程度知識

  • 檢驗 :需每年在公司指定地點進行視力檢查

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

專業髮型顧問 Stylist – Salon (永利皇宮) (ID:1284BR)

主要職責:

  • 監督美髮中心的日常運作。負責於美髮中心及貴賓房內為賓客提供專業美髮護理服務,包括剪髮,頭髮造型,染色和燙髮。保持健康,衛生和安全。

職位介紹:

  • 與高級專業髮形顧問協調 – 為賓客進行預約服務,維護美髮中心和處理客戶服務問題

  • 提供永利皇宮最高服務標準,為賓客提供最優質的剪髮,頭髮造型,染色和燙髮服務

  • 根據不同的髮質提供最好的的層次及造型服務

  • 確保適當地處理和應用護髮產品和化學品,並須保持留意最新的研究和產品

  • 須經常進行美髮中心檢查保養,維持美髮中心及工具的衛生

  • 協助和參與酒店,水療,健身和美髮中心的推廣活動

  • 控制開支和研究方法,以提高美髮中心的收入

  • 不斷提高衛生和安全標準

  • 須協助和履行高級專業髮形顧問委派的工作

職位要求:

  • 工作經驗:具最少五年於澳門或香港信譽高的美髮中心擔任髮形顧問工作經驗

  • 技能 / 證書:熟識頭部按摩,洗髮技巧及產品應用,包括染髮,燙髮及化學產品護理。具備髮型護理,形象設計,染髮和燙髮的專業認證優先考慮

  • 教育程度:中學畢業或相等學歷

  • 語言能力:能操良好廣東話,英語及普通話

  • 電腦應用: 基本(能操作水療軟件系統優先)

Job Purpose:

  • Supervise the daily operations of the Salon. Perform professional hair care services on all hair types, including cutting, styling, colouring and perms both in the Salon and VIP guestrooms. Maintain health, hygiene and safety regulations.

Key Responsibilities

  • Coordinate with the Senior Stylist regarding guest appointments, Salon maintenance and customer service issues

  • Deliver Wynn Palace’s high standards of quality, service and guest satisfaction when conducting guest consultations, hair cutting, styling, colouring and perming

  • Achieve the best results for layering and styling on all hair textures

  • Ensure appropriate handling and application of hair care products and chemicals and stay up-to-date on the latest research and products

  • Inspect the daily upkeep, maintenance and hygiene of the Salon and tools

  • Assist and participate in Hotel, Spa, Fitness and Salon promotional activities

  • Control expenses and research ways to generate more revenue

  • Continuously improve health and safety standards

  • Accept any other duties and responsibilities as and when assigned by the Senior Stylist

Competencies and Requirements

  • Experience: Minimum 5 years of stylist experience in a reputable salon in Macau or Hong Kong

  • Knowledge/Certificates: Excellent knowledge of a range of hair care services, treatments and products, including colouring, perming and chemical treatments. Professional certifications for hair care, styling, colouring and perming preferred.

  • Education: Secondary school or equivalent

  • Language Ability: Good English, Cantonese and Mandarin

  • Computer Skills: Basic. (Experience of Spa Soft system an advantage)

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

助理物流項目工程師 (機電) Assistant Project Engineer (MEP) (ID:3253BR)

主要職責:參加所有實地考察及調試。 協助準備MEP瑕疵摘要,跟進瑕疵並與維護團隊進行協調。審核工作許可証和功能測試方法並轉發給項目及物流副總監進行批准。協助維護和協調MEP有關的建築,搬遷和翻新活動。

職位介紹:

  • 檢查,驗證和記錄項目進度,MEP施工質量,並協調測試調試直至最終完成且移交給維護團隊。

  • 協調和管理承包商的安裝及調試以確保正確安裝MEP設備和服務並滿足要求。

  • 監督MEP承包商及時並符合質量及職安健標準完成安裝工作。

  • 跟進並確保於指定時間內糾正所有MEP瑕疵。

職位要求:

  • 工作經驗:最少三年的建築項目或酒店工作經驗

  • 技能/證書:具建築學的基本知識和技能

  • 教育程度:建築學、電機或機電工程相關專業學士學位或以上程度

  • 語言能力:良好中、英文讀寫能力

  • 電腦應用:精通微軟辦公MS Office和MS Project (熟悉AutoCAD 優先)

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

廚房及洗衣房設備副主任Assistant Supervisor - Kitchen and Laundry (ID:3758BR)

主要職責:確保按計畫提供高品質的維護工作並按程序進行。協助主任/副總監管理團隊、監管和採購相關備件, 及分配工作給團隊成員。

職位介紹:

  • 支援及監督廚房和洗衣房工程團隊成員,對設備進行維護和修理工作

  • 安排及分配工作給技術人員,記錄工作狀態及預備報告以供經理/副總監作審核

  • 定期進行檢查,確保技術人員嚴格按照既定的政策和程序執行工作以以符合職業安全標準

  • 能夠從圖紙上理解系統和元件設計,並計劃預防性維護工程

職位要求:

  • 工作經驗:具最少五年實際廚房和洗衣房維護工程的經驗,包括兩年任職高級技術員或主任的工作經驗

  • 教育程度:中學畢業或以上程度

  • 語言能力:能操流利廣東話和英語(懂普通話者優先)

  • 電腦應用:熟識微軟辦公MS Office(懂BMS/CMMS 系統者優先)

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

活動策劃及創新副經理Assistant Manager - Campaign Planning & Innovation (ID:3712BR)

Job Purpose: Execution & Monitor on all resort promotions at Wynn Macau and Wynn Palace

Key Responsibilities:

Daily Operations

  • Floor audit and site check for all comms channel and inform relevant parties for updating

  • Daily reports –SMS plan, inventory control, stock clearance on stock items

  • Proposal on new souvenirs and work with Procurement for sourcing

  • Competitor check and competitor research report

  • Consolidate and make sure the Marketing Calendar is up to date

Pre-Promotions

  • Work closely with the Marketing Branding Team to make sure the promotions details are well delivered to the guests, give recommendation to enhance the overall experience.

  • Prepare all the AV, equipment, venue setup, prize, documents and game props

  • Work with Tables, Club, Security, Surveillance, operations team to identify the job allocation if necessary

  • Rehearsal / UAT if required

During the Promotion

  • MC, game assistant, documents control, crowd control and handle ad hoc issues if necessary

Post–Promotions

  • Dismantle on the venue setup

  • Inventory control, prize record, work with Income Control

  • Initiate reorder of items

  • Liaise with various teams to review a promotion SOP in order to improve customer experience

Competencies and Requirements:

  • Experience: Minimum of 5 years Casino Events & Promotions experience in a large hotel. At least 2 year of management experience required

  • Education: Bachelor degree or equivalent

  • Language: Good Cantonese and Mandarin; English an advantage

  • Computer Skills: Proficient in MS Office and typing skills (English and Chinese)

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

活動策劃及創新高級專員 Senior Executive - Campaign Planning & Innovation (ID:3713BR)

主要職責:

  • 協助執行永利澳門和永利皇宮內的推廣活動

職位介紹:

  • 協助執行永利澳門和永利皇宮娛樂場內的推廣活動

  • 與相關部門、營運單位協調和商議,了解工作分配內容,使推廣活動順利進行

  • 準備活動的場地佈置、設備、禮物、遊戲道具等,如有需要,安排活動綵排

  • 需參與活動,如司儀、遊戲助理、人流管制和處理其他突發事情等

  • 定期進行場地巡查,確保現場所有通訊正常運作,並通知相關部門

職位要求:

  • 工作經驗:至少 3 年在大型酒店從事娛樂場場活動和宣傳活動的經驗

  • 教育程度:具學士學位或同等學歷

  • 語言能力:能操及書寫流利廣東話、普通話及英語

  • 電腦應用:熟識MS Office

Job Purpose: Execute and monitor all gaming promotions at Wynn Macau and Wynn Palace

Key Responsibilities:

  • Execute and monitor all gaming promotions at Wynn Macau and Wynn Palace

  • Coordinate and liaise with all concerned departments and operation teams for job allocation to ensure smooth operations

  • Prepare venue set up, equipment, prize, and game props of the events, arrange rehearsal if required

  • Be part of event, for example: MC, game assistant, crowd control and handle ad hoc issues etc.

  • Regular floor audit and site check for all comms channel and inform relevant parties for updating

Competencies and Requirements:

  • Experience: Minimum of 3 years Casino Events & Promotions experience in a large hotel

  • Education: Bachelor’s degree or equivalent

  • Language Ability: Good written and spoken English, Mandarin and Cantonese

  • Computer Skills: Proficient in MS Office

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

市場業務代表 Mass Marketing Host (ID:1219BR)

主要職責:負責為永利皇宮的賓客提供親切及專業的優質客戶服務,確保讓賓客感到滿意。

職位介紹:

  • 為度假村發掘具潛質的客戶,招攬新賓客並邀請入會

  • 協助規劃娛樂場的推廣活動,負責相關執行工作並安排會員參與

  • 根據公司程序向符合資格的會員致送禮品,主動與賓客維持良好及緊密聯繫

  • 無需工作經驗,但須操流利的廣東話、普通話及懂基本英語

職位要求:

  • 工作經驗:具娛樂場市場業務代表及客戶服務工作經驗者優先考慮

  • 教育程度:學士學位或同等學歷

  • 技能 / 證書:須熟悉賭枱遊戲的玩法及規例

  • 語言能力:操流利的廣東話和普通話,懂英語者優先考慮

  • 電腦應用:熟悉Ms Office軟件操作及中英文打字技巧

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

Senior Technician - Audio Visual 視聽技術高級技術員

Job Purpose

  • Operate and maintain Fire Services systems in accordance with preventative maintenance programs and as ad hoc needs arise

Key Responsibilities

  • Coordinate with and lead the technicians to plan, setup, operate, maintain and support AV systems and equipment for regular use and special events

  • Conduct pre-conference tests to check and verify equipment and sound and vision quality

  • Maintain systems components to ensure smooth AV operations

  • Analyse and troubleshoot installations issues and problems

  • Adhere to quality control mechanisms for the AV Department including setup, storage, audio and video, equipment use, and health and safety

Competencies And Requirements

  • Experience: Minimum 6 years of AV experience

  • Knowledge/Certificates: Operational knowledge of audio communications, video display systems, public announcement, MATV, video projection systems, CD, VCD and DVD formats

  • Education: Secondary school diploma or equivalent

  • Language Abilities: Good Cantonese and conversational English

  • Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

主要職責

  • 須負責包括但不限於圖形與視頻顯示器、音頻系統,照明和控制系統和投影系統的修理,保養和解決故障問題。

職位介紹

  • 協調和帶領技術員規劃、設置、操作、維修和支援持視聽系統和設備,確保在日常使用及特別活動中能正常運作

  • 須於會議前進行視聽設備的測試、檢查和驗證,以確保設備視聽質量運作正常

  • 須負責維修系統組件,以確保視聽系統行動運作正常

  • 分析和解決安裝問題

  • 執行視聽部的質量控制機制,包括安裝程序,存儲,音頻和視頻設備的使用,以及健康和安全

職位要求

  • 工作經驗:具最少六年視聽控制系統相關的工作經驗

  • 技能 / 證書:具操作音頻通信、錄影顯示系統、廣播系統、MATV、視頻投影系統、CD機、VCD和DVD格式的知識

  • 教育程度:中學畢業或同等學歷

  • 語言能力:能操良好廣東話 及英語會話

  • 電腦應用:熟悉PC 及MS Office電腦軟件操作,懂電腦硬件配置和程式編寫者優先考慮

Cleaner 公眾衛生部清潔員

Job Purpose

  • Clean and tidy hotel public areas: maintain washrooms; mop, vacuum, dust, wax and strip floors; operate sweepers, scrubbers and pressure cleaners; collect rubbish; polish metal banisters, etc.; clean high areas; deliver goods; perform other janitorial duties as requested.

Key Responsibilities

  • Clean and tidy hotel public areas to exacting five-star standards according to a strict schedule

  • Report maintenance issues and equipment defects to Supervisor

  • Periodically deep-clean public toilets and offices, dust ceilings, air ducts and other hard to reach places and fixtures

  • Regularly check ballroom and shopping arcade for spot cleaning and shampooing needs

  • Maintain cleaning equipment (e.g. vacuum cleaners, mops) and return in good condition at the end of the shift

Competencies And Requirements

  • Experience: Hotel/cleaning company experience an advantage

  • Knowledge/Certificates: Proper use of detergents, floor maintenance, cleaning chemicals, equipment and machines an advantage

  • Education: Primary school or above

  • Language Abilities: Fluent Cantonese or Mandarin

主要職責

  • 須負責保持賭場公眾地方的清潔衛生:如清潔洗手間、擦洗地板、吸塵、打掃灰塵、地板打蠟、使用洗地機、單擦機和高壓水槍進行清潔工作、收集垃圾、金屬磨光、高位清潔及貨物運送等。

職位介紹

  • 按照五星級的嚴格標準進行賭場的清潔工作

  • 向主任報告有關維修和設備缺陷的問題

  • 定期進行公共洗手間及辦公室的深層清潔,打掃天花,冷氣槽和其他難以到達的地方和固定裝置

  • 維護清潔設備(如:真空吸塵器,拖把)並在轉更時以良好的狀況歸還

職位要求

  • 工作經驗:具酒店或清潔公司的工作經驗者優先考慮

  • 技能 / 證書:懂得正確使用洗滌劑、化學清潔劑;或具地板保養、清潔設備及機器的知識者優先考慮

  • 教育程度:小學或以上程度

  • 語言能力:能操流利廣東話及普通話

質量保證副經理 (客戶關係管理數據科學) Assistant Manager – Quality Assurance (CRM Data Science) (ID:3665BR)

Job Purpose: QA Assistant Manager – Customer Relationship Management will play a key role in ensuring the quality and accuracy of our Machine Learning model and CRM systems and will be responsible for managing and monitoring the development of projects.

Key Responsibilities:

  • Conduct regular audits of Machine Learning models or campaigns to ensure accuracy and completeness

  • Identify and resolve any data quality issues that arise

  • Collaborate with cross-functional teams to ensure CRM processes are aligned with business objectives

  • Develop and maintain CRM testing plans and scripts

  • Perform QA testing of CRM systems and processes, ensuring they meet business requirements and are error-free

  • Document and report any issues or bugs identified during testing

  • Work with the development team to troubleshoot and resolve issues

  • Ensure compliance with data privacy regulations

Competencies and Requirements:

  • Experience: 3 years of experience in Machine Learning, QA testing, campaign management, data analysis, or a related field

  • Knowledge/Certificates: Programming, Machine Learning, data analysis, and database manipulation skills

  • Education: Bachelor's degree or above in Computer Science, Finance, Accounting, Actuarial Science, Statistics, Business, Economics or IT

  • Language Ability: Good written and spoken English and Chinese

  • Computer Skills: Proficiency in Excel, data analysis and basic programming is a MUST. Prior experience working with Python, SQL, Pandas, Scikit-Learn, and PyTorch are preferred

主要職責:質量保證副經理將在確保我們的機器學習模型和 CRM 系統的品質和準確性方面發揮關鍵作用,並將負責管理和監控專案的開發。

職位介紹:

  • 對機器學習模型或活動進行定期審核,以確保準確性和完整性

  • 識別並解決出現的任何數據質量問題

  • 與跨職能團隊合作,確保 CRM 流程與業務目標保持一致

  • 開發和維護 CRM 測試計劃和腳本

  • 對 CRM 系統和流程進行質量保證測試,確保它們滿足業務要求並且沒有錯誤

  • 記錄並報告測試期間發現的任何問題或錯誤

  • 與開發團隊合作排除故障並解決問題

  • 確保遵守數據隱私法規

職位要求:

  • 工作經驗:至少 3 年 機器學習、質量保證測試、活動管理、數據分析或相關領域的經驗

  • 技能 / 證書:編程、機器學習、數據分析和數據庫操作技能

  • 教育程度:計算機科學、金融、會計、精算學、統計學、商業、經濟或IT專業本科或以上學歷

  • 語言能力:良好的英文和中文書寫和口語

  • 電腦應用:必須熟練掌握 Excel、數據分析和基本編程。 有使用 Python、SQL、Pandas、Scikit-Learn 和 PyTorch 經驗者優先

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資料庫分析經理 Manager - Database Analysis (ID:3334BR)

Job Purpose: Mine the Company’s databases to provide information to management

Key Responsibilities

  • Manage a team of analysts and be one of the leaders in the department at all times. Serve as the head of department in the absence of the Director and Assistant Director

  • Train, mentor and provide assessment / feedback to analyst team

  • Prepare reports on a regular basis utilizing data from the player tracking system and other systems

  • Develop new reports to assist the management team with their business decisions

  • Ability to write and update code and maintain database systems

  • Cleanse patron information and extract detailed casino statistics from player tracking system

  • Analyse customer productivity reports and player segments

  • Report potential conflicts, system errors or misinformation

  • Comply with internal operating procedures and control policies properly

  • Provide accurate and timely financial reports and budgets to be reliable benchmarks for performance evaluation and for management’s decision making

  • Be able to address potential reasons from trend and variance analysis and provide feasible solutions based on problem findings

  • Be flexible to deal with the rapid changes of reporting in the dynamic industry and be prudent when dealing with confidential data / information

  • Provide analysis before and after marketing program

Competencies and Requirements

  • Experience: A minimum of 5 years’ database analysis and/or programming experience and be able to understand and work within that environment

  • Knowledge/Certificates: Must have an understanding of database structures and data mining technologies

  • Education: Bachelor degree in Information Systems, Finance, or related field

  • Language Abilities: Excellent in both written and spoken English, Cantonese/Mandarin

  • Computer Skills: Advanced Excel, Power BI, AS400 applications and SQL programming

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

中餐資深廚師 Master Cook - Chinese (1773BR)

職位介紹:

  • 烹調高品質的菜餚,以滿足賓客的需求

  • 須作出供應需求的預測及監控貨倉的存貨

  • 以 HACCP 的標準儲存及冷藏食品,保持廚房及用具的清潔衛生

  • 須不斷改善健康及安全標準

  • 須履行廚師長委派的工作

職位要求:

  • 工作經驗:具最少五年於四、五星級酒店的中餐工作經驗

  • 技能 / 證書:對國際菜餚瞭如指掌;精通刀切技術者優先考慮

  • 教育程度:中學畢業或等同學歷

  • 語言能力:良好廣東話,普通話及英語

Key Responsibilities

  • Produce high quality dishes to fulfil the orders

  • Forecast supply needs for the stock room and manage inventory levels

  • Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils

  • Continuously improve health and safety standards

  • Perform duties assigned by the 1st Wok

Competencies and Requirements

  • Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel

  • Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities

  • Education: Secondary school or equivalent

  • Language Abilities: Good Cantonese, Mandarin and English

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

餐廳副經理 Assistant Restaurant Manager (3629BR)

職位介紹:

  • 與不同部門協作提供優質服務

  • 須作出有效的餐廳成本控制管理及為使運作暢順而作出策略及指導工作

  • 確保所有硬件設備,包括餐具及器皿保持清潔及衛生

  • 當經理不在崗位時,須協助和履行其委派的工作

職位要求:

  • 具最少三年於五星級酒店内的餐廳或知名餐廳品牌擔任主任或以上之工作經驗

  • 熟識各式菜餚及酒類,具制定簡單預算案及現金處理經驗

  • 中學畢業或以上程度,持酒店管理學士學位者優先考慮

  • 能操及寫流利英語、廣東話及普通話

  • 熟悉 MS Office 及 POS 電腦軟件操作

Key Responsibilities

  • Coordinate with relevant departments on serving our guests

  • Oversee the cost-effective and efficient operation of service

  • Monitor the cleanliness and hygiene of all hardware, utensils and serving-ware

  • Assist and perform duties assigned by the Manager and assume responsibilities in the Manager’s absence

Competencies and Requirements

  • Minimum of 3 years’ Supervisor experience in 5-star hotel restaurants or reputable restaurant brand

  • Excellent product knowledge of food and beverage operations; basic budgeting and cash handling experience

  • Secondary school diploma or above; Bachelor degree in hospitality management an advantage

  • Good spoken and written English, Cantonese and Mandarin

  • Proficient in MS Office and POS software

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

調酒員 Bartender (1732BR)

職位介紹:

  • 介紹飲品款式,並提出建議

  • 為賓客準備飲品,包括紅酒、雞尾酒、烈酒和非酒精飲品

  • 為每位賓客提供優質的產品及服務

  • 制定每月及每季的飲品餐單

  • 經常保持酒吧及所有硬件設備的清潔整齊

  • 須作出倉存管理及控制每月存貨

  • 針對賓客的要求,及時處理投訴,讓他們感到滿意

職位要求:

  • 具最少五年於酒店及餐廳,從事客戶服務和相關的酒吧服務工作經驗

  • 熟悉各類飲品及酒吧運作,具簡單現金處理經驗

  • 中學畢業或以上程度

  • 能操流利英語、廣東話及普通話

  • 懂 POS 操作

Key Responsibilities

  • Introduce beverages to guests and make recommendations

  • Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks

  • Deliver high quality products and services to every guest

  • Create monthly and seasonal drinks menus

  • Clean and tidy the bar and equipment frequently

  • Maintain stock levels and control monthly inventory

  • Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements

  • Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant

  • Good product knowledge of beverages and bar operations; cash handling

  • Secondary school diploma or above

  • Fluent Cantonese, Mandarin and English

  • Knowledge of POS Software

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Job Descriptions:

  • Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion

  • Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards

  • Prepare journals, daily operating report, reconciliation and review documentation for compliance

Competencies and Requirements:

  • Experience: 1 year of experience in auditing, finance or related business field experience preferred

  • Education: Bachelor degree in Accounting, Finance or related business field

  • Language Abilities: Good written and spoken English and Chinese

  • Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Butler 司膳員

Job Purpose:

Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities:

  • Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

  • Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

  • Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

  • Know and understand the resort’s facilities and services and all F&B items on the menu

  • Maintain guests’ preference profiles and track their likes and dislikes

Competencies And Requirements:

  • Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

  • Education: Bachelor degree or equivalent preferred

  • Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

主要職責:

負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求,須作出即時的回應及竭力滿足所需,務求為賓客帶來樂而忘返的體驗。

職位介紹:

  • 確保貴賓能感受難忘及超越期望的住宿體驗

  • 各方面都能為貴賓提供高標準質量的服務,以達到賓客的滿意度,並遵照已定立的政策及程序

  • 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品,以創建豪華的氣氛

  • 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

  • 針對賓客的喜惡,製作個人的檔案,並須不斷保持更新

職位要求:

  • 工作經驗:曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

  • 教育程度:學士學位或同等學歷為佳

  • 語言能力:能操流利的廣東話及普通話;良好英語溝通者優先考慮

Club Representative 會籍會務代表 (2184 BR)

主要職責:

  • 以專業有禮的態度與賓客互動溝通,並招募新會員

  • 安排及協調新會員招募計劃,會員優惠回贈方案,贈品發送及相關推廣活動事宜

  • 向賓提供會員優惠資訊和執行相關會員事務

職位要求:

  • 具娛樂場市場業務及客戶服務工作經驗者優先考慮

  • 學士學位或同等學歷

  • 操流利的廣東話、普通話及英語

  • 熟悉Ms Office軟件操作及中英文打字技巧

Assistant Duty Engineer 副值班工程師 (1490BR)

Job Descriptions:

  • Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system

  • Supervise installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures.

  • Conduct daily inspections of all buildings, plants and facilities and execute correction action if needed

  • Implement and monitor quality control mechanisms for Engineering, including health and safety, repairs and maintenance, service standards, use of chemicals and tools, equipment maintenance and handling

Competencies And Requirements:

  • Experience: Minimum of 3 years’ engineering experience

  • Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment

  • Education: Secondary school diploma or above

  • Language Abilities: Good English, Cantonese and Mandarin

  • Computer Skills: Proficient in MS Office (Various Control Systems such as PMS, BMS and AFA systems is an advantage)

主要職責:

  • 熟識工程部的運作及工作範圍,以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消防、水管及排水系統、供水、BMS、UPS和照明控制系統。

  • 監督安裝、維修、翻新及保養工程,確保高品質的維修工程,並確保工程如期及按照程序進行。

  • 須負責大樓的日常巡查工作,包括廠房和設施,並於有需要時執行所需工程

  • 執行和監督工程的質量控制機制,包括健康和安全、維修和保養、服務標準、化學品和工具的使用、設備的維修和處理

職位要求:

  • 工作經驗:具最少三年工程維修工作經驗

  • 技能 / 證書:熟識工程部運作及工作範圍,以及有關工具及設備運用

  • 教育程度:中學畢業或以上程度

  • 語言能力:能操良好英語、廣東話及普通話

  • 電腦應用:熟識MS Office ,(熟識各種控制系統如PMS, BMS和AFA系統者優先)

Wine Sommelier 品酒師 (1418BR)

Job description:

  • Serve wines according to five-star best practice

  • Compile the wine list, buy and store the wines, and restock the cellar

  • Taste all purchased wines to ensure their quality

  • Practice wine and food matching according to the characteristics of wines and dishes

  • Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions

Competencies and Requirements:

  • Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage

  • Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;

  • Education: Secondary school diploma or above

  • Language Ability: Good English, Cantonese and Mandarin an advantage

  • Computer Skills: Proficient in MS Office

主要職責:

  • 按五星級的最佳方法向賓客提供餐酒服務

  • 匯編酒單,購買和儲存葡萄酒,並再存入酒窖

  • 為了購貨而須親嚐葡萄酒,以確認其品質

  • 根據葡萄酒和菜餚的特點,作出相搭配的嘗試

  • 須與餐廳及各餐飲營業點溝通協調,以便可研發與菜牌及推廣菜餚相配合的酒單

職位要求:

  • 工作經驗:具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮

  • 技能 / 證書:須對各國酒類的特點和應用瞭如指掌;善於把美酒與佳餚相配搭;具WSET/CMS/ISG葡萄酒課程證書者或優先考慮

  • 教育程度:中學畢業或以上程度

  • 語言能力:良好英語、懂廣東話及普通話者優先考慮

  • 電腦應用:熟悉MS Office電腦軟件操作

 

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責:

  • 為賓客提供優質的餐飲服務

  • 以熱誠及有禮的態度接待賓客並端送食物及飲品

  • 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求:

  • 能操流利廣東話或普通話

  • 須輪班工作

Commis 學廚 (1155BR)

主要職責:

  • 準備食物給廚房各工作站

  • 卸載產品並運送到倉庫,以避免損壞

  • 與其他廚房作出協調,分配及購買貨物清單

  • 保持廚房和爐具的清潔衛生

職位要求:

  • 具中學畢業或等同學歷

  • 須輪班工作,具從事於廚房工作經驗者優先考慮

APPLICATION 申請方式:

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢,請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

Hotel 酒店業, $20k - 30k, $10k - 20k, Gaming & Entertainment 博彩及娛樂, $30k - 40k, M06AJ

The St. Regis Macao 澳門瑞吉酒店招聘

 

瑞吉品牌於 110 多年前首次設立豪華酒店,當時紐約瑞吉酒店開業。自約翰·雅各·阿斯特四世在紐約第五大道開設了其布雜建築藝術風格的酒店之後,瑞吉已經成為絕對典雅和定制服務的象徵。如今,瑞吉在全球 40 多個繁華都市開設了酒店。這些地方是潮流的誕生地,地域限制被打破,客人可體驗精緻的生活。我們誠邀您與瑞吉攜手譜寫未來的職業生涯。

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

Apply Now :

For application, please send CV to macau.hr@sheraton.com
For requires, please call 8113 3332 .

Apply Now :

For application, please send CV to macau.hr@sheraton.com
For requires, please call 8113 3332 .

$10k - 20k, Hotel 酒店業, $20k - 30k, Gaming & Entertainment 博彩及娛樂, Design 設計, CS 客戶服務, Marketing 市場行銷及傳播, GM 綜合管理, M07CJ

WYNN MACAU 永利澳門招聘

wynn macau jobscall.me recruitment ad 澳門招聘-01.jpg
 

【系統監察部職位詳情】

我們誠邀有興趣加入系統監察部的本澳居民申請以下職位。立刻加入永利渡假村的精英團隊,實現專業發展路向,成就理想前程!

如欲了解職位詳情,歡迎於辦公室時間星期一至五上午9時至下午6時致電招聘熱線查詢,

亦可登入wynncareersmacau.com申請職位或將履歷電郵至招聘郵箱:

永利澳門

電話:(853) 8986 6222

電郵:recruit@wynnmacau.com

永利皇宮

電話:(853) 8889 1188

電郵:jobs@wynnpalace.com

我們誠邀有興趣加入設施部的本澳居民申請以下職位。立刻加入永利渡假村的精英團隊,實現專業發展路向,成就理想前程!

請於辦公時間星期一至五上午9時至下午6時致電招聘中心預約面試,亦可將個人簡歷發送到招聘郵箱:

永利皇宮招聘中心

永利澳門招聘中心

如欲了解更多職位詳情,wynncareersmacau.com

Wynn is hiring positions under Facilities. If you thrive for joining a team where you can grow and achieve your ambition, please do not hesitate to apply!

To make appointment, please contact our Recruitment Hotline between 9:00 a.m. to 6:00 p.m., or forward your CV to our Recruitment Email:

Wynn Palace Recruitment Center

Wynn Macau Recruitment Center

To learn more about Facilities at Wynn, please visit: wynncareersmacau.com

數碼營銷推廣主任 Officer – Digital Marketing (永利澳門)(ID:2908BR)

Job Purpose:

Execute company’s daily digital marketing initiatives and programs; work on media investment and campaign execution

Key Responsibilities:

  • Work with internal and external design team on social platform and campaign creative

  • Prepare and plan campaign program documents and creative; conduct content copy review, proofreading and contract preparation.

  • Support daily operation of the social platform while maintaining the overall appearance, content and functionality of each. Proactively identify opportunities to enhance and improve the customer experience

  • Liaise and manage different parties to ensure timely and accurate implementation

  • Develop and produce monthly reporting for social platform, including data performance and analysis

  • Work with agency on social platform daily operations.

  • Maintain consistency of creative in line with the brand standard

  • Perform ad hoc assignment

Competencies and Requirements:

  • Experience: Minimum 2-3 year of relevant experience in digital marketing channels, social media, mobile communications, creative content and online advertising

Knowledge / Certificate:

  • Basic understanding of online channel metrics, how to optimize performance in all online channels, detailed analysis of customer behavioural data to drive online marketing strategies & communication improvements.

  • Familiar with media and market analysis, including consumer behaviour study, competitor’s analysis

  • New media trend sensitive

  • Aware of existing social media platforms and the marketing opportunities these platforms provide

  • Knowledge of data analysis

  • Education: Bachelor’s degree or above

  • Language Good written and spoken English, Mandarin and Cantonese

  • Computer Skills: Proficient in MS Office, especially in PPT and Excel

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

客戶關係管理高級分析員(活動自動化和開發)Senior Data Analyst (Campaign Automation and Development) (永利澳門)(ID:3787BR)

主要職責

  • 透過主動識別流程來改善機會和開發創新解決方案,在推動活動成功方面發揮至關重要的作用。

職位介紹

  • 分析業務需求並運用批判性思考來發展最佳化的活動工作流程

  • 使用Python 和SQL 設計和實作強大且可擴充的工作流程解決方案

  • 設定和設定 Airflow 環境以簡化工作流程管理

  • 與跨職能團隊合作,收集見解並使工作流程開發與業務目標保持一致

  • 主動識別流程改善領域並提出資料驅動的解決方案

  • 開發和維護資料管道以支援活動工作流程

  • 持續監控並優化工作流程效能,以確保最高效率

  • 檢視並解決與工作流程相關的複雜問題

  • 根據業務需求和技術可行性向利害關係人提供專家指導和建議

  • 記錄工作流程並維護全面的技術規範

職位要求

工作經驗:

  • 擁有 3-5 年開發工作流程和資料管道的經驗,專注於業務流程優化

  • 具備行銷自動化平台和資料視覺化工具的經驗

  • 在推動流程改善和交付可衡量的業務成果方面擁有良好的記錄

  • 有綜合度假村工作經驗者優先

知識及証書:

  • 精通Python程式設計與SQL

  • Airflow 設定、設定和最佳化方面的經驗

  • 熟悉Linux作業系統和VSCode等開發工具

  • 了解 DevOps 平台與實踐

  • 了解敏捷開發方法以及在 Scrum 環境中工作的經驗

  • 教育程度:電腦科學、工程、商業或相關領域學士學位

  • 語言能力:能操流利廣東話及良好英語

  • 電腦應用:熟識Ms Office 2003或以上軟件操作,懂中文打字

Job Purpose

  • Play a crucial role in driving campaign success by proactively identifying opportunities for process improvement and developing innovative solutions

Key Responsibilities

  • Analyze business requirements and apply critical thinking to develop optimized campaign workflows

  • Design and implement robust and scalable workflow solutions using Python and SQL

  • Set up and configure Airflow environments to streamline workflow management

  • Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

  • Proactively identify areas for process improvement and propose data-driven solutions

  • Develop and maintain data pipelines to support campaign workflows

  • Continuously monitor and optimize workflow performance to ensure maximum efficiency

  • Troubleshoot and resolve complex workflow-related issues

  • Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

  • Document workflow processes and maintain comprehensive technical specifications

Competencies and Requirements

Education:

Working Experience:

  • 3-5 years of experience in developing workflows and data pipelines, with a focus on business process optimization

  • Experience with marketing automation platforms and data visualization tools
    Proven track record of driving process improvements and delivering measurable business results
    Work experience in Integrated Resort strongly preferred

Knowledge/Certificates:

  • Strong proficiency in Python programming and SQL

  • Experience with Airflow setup, configuration, and optimization

  • Familiarity with Linux operating systems and development tools like VSCode

  • Knowledge of DevOps platforms and practices

  • Knowledge of agile development methodologies and experience working in a Scrum environment

  • Language Abilities: Fluent Cantonese, Mandarin, and good English

  • Education: Bachelor's degree in Computer Science, Engineering, Business, or a related field

  • Computer Skills: Proficient in MS Office

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm

品牌經理Manager - Brand Marketing (永利澳門)(ID:1054BR)

Job Purpose: Ensure all marketing campaigns are well planned and executed according to business strategies and goals. The role requires a master mindset, careful attention to detail and excellent relationship with internal clients and external contractors.

Key Responsibilities:

  • Responsible for planning, budgeting and implementation of marketing campaigns

  • Develop creative briefs, manage in-house designers, copywriters, and brand agencies to ensure creative product maintains a high level of brand standards

  • Work with internal departments, brand agencies and production companies to ensure an effective and efficient execution of all brand marketing collaterals, productions and campaigns

  • Brand message development, copywriting and proofreading brand and promotion materials

  • Well-organized and detail-oriented personality

  • Multi-task in a fast-paced environment and thrive in a high pressure work environment 

Competencies and Requirements:

  • Experience: Minimum 5 years of relevant experience in brand marketing field with 3 years in managerial level

  • Education: Bachelor’s degree in marketing, advertising, communications or a related field

  • Language Ability: Excellent communication skills in English and Chinese

  • Computer Skills: Knowledgeable in Microsoft Office applications and proficient in Chinese word processing

 

For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm

 

信貸文員 Clerk - Credit / Collections (永利澳門)(ID:2545BR)

主要職責:

  • 協助信貸部執行日常營運工作,確保所有信貸申請程序準確無誤。

職位介紹:

  • 協助信貸部門執行日常運作

  • 按照有關程序安排各項信貸申請及評估

  • 處理系統資料輸入及審批程序

  • 與相關部門協調信貸事務,嚴格遵守所有保密政策及程序

職位要求:

  • 教育程度:大學畢業或以上程度

  • 語言能力:操寫流利的廣東話、普通話及英語

  • 電腦應用:熟識Ms Office及Outlook軟件操作 

Job Purpose:

  • Assists in the daily operations of Credit / Collections department and ensure all credit requests are completed in accordance with company standard procedures.

Key Responsibilities:

  • Assist in department daily operations

  • Arrange all credit requests and evaluations in accordance with company standard procedures

  • Handle all system data and approval procedures

  • Coordinate with the credit issues with relevant departments in compliance with all company policies and procedures

Competencies and Requirements:

  • Education: Bachelor’s degree or equivalent

  • Language Abilities: Good Cantonese, Mandarin and English

  • Computer Skills: Intermediate MS Office

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm

 

財務分析員 Financial Analyst (永利澳門) (ID:2545BR) 

Job Purpose:

  • Assist in preparing analysis and reports of different departments for management team

Key Responsibilities:

  • Complete the daily, weekly and monthly reports of key performance indicators and market trends

  • Maintain and design department’s statistical databases

  • Understanding of industry and environment, math and theory, company’s P&L statements and IT systems

  • Assist with ad-hoc and special projects

  • Other duties and responsibilities assigned

Competencies and Requirements:

  • Experience: 2 years finance experience

  • Education: Bachelor degree in Finance, Accounting, Actuarial or Business

  • Language Ability: Good written and spoken English and Cantonese

  • Computer Skills: Proficient in MS Office (advanced Excel), PeopleSoft, Cognos and AS400 applications is an advantage

 

For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm

會籍會務代表Representative - Club Marketing (永利澳門) (ID:16BR) 

主要職責:負責以專業及有禮的態度與賓客互動並招募新會員;向賓客提供會員優惠資訊和執行其他會員事務。

職位介紹:

  • 以專業及親切的態度與賓客提供優質服務

  • 負責新會員招募計劃,協助新會員辦理會籍註冊流程

  • 向賓客推廣各項會員優惠資訊及回贈方案,安排獎賞換領事宜

職位要求:

  • 工作經驗:具娛樂場市場業務及客戶服務工作經驗者優先考慮

  • 教育程度:學士學位或同等學歷

  • 語言能力:操流利的廣東話、普通話及英語             

  • 電腦應用: 熟悉Ms Office軟件操作及中英文打字技巧

 

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8686 6222

資訊科技商業智能專員 Specialist - IT Business Intelligence Group (永利澳門)(ID:2389BR)

主要職責:

  • 負責執行日常系統支援和維護任務,以維持可靠的業務運營環境,並提交符合營運預期和內部部門標準的結果。

職位介紹:

  • 熟悉電腦系統及網絡運作環境

  • 能有效率地處理支援中心所有工單以維持服務級別

  • 看守及確保所有使用者能適當地使用公司電腦,並導守公司政策

職位要求:

  • 工作經驗:具最少一年相關酒店及娛樂場資訊科技工作經驗者優先考慮

  • 教育程度:須具資訊科技領域的文憑或大學畢業學歷

  • 語言能力:須操流利廣東話,普通話及良好英語

  • 需輪班及能在娛樂場/渡假村工作

Job Purpose:

  • Responsible for performing daily system support and maintenance tasks to upkeep a highly reliable business operation environment and being expected to deliver results which meet business expectations and internal department benchmarks.

Key Responsibilities:

  • Demonstrated understanding of computer systems, networked operating environments required

  • Act on all Help Desk tickets to maintain the SLAs

  • Gate keep Company computing policies and controls to ensure all computer usage is appropriate Competencies and Requirements Experience:

  • Minimum 1 year experience directly related to the duties and responsibilities specified

  • Education: Diploma or Degree in Information Technology field

  • Language Ability: Multilingual English/Mandarin/Cantonese preferred Able to work on shift (any) when required. Able to work in entertainment operations/resort environment

 

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8686 6222

For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm

 

保安控制室操作員 Control Room Officer (永利澳門)(ID:3426BR)

主要職責

  • 監測閉路電視和相關保安系統,以保障所有賓客、公司資產和團隊成員的安全。

職位介紹

  • 為保安部收集各項資訊

  • 準備及安排日常事件報告

  • 協助和履行由保安控制室主任委派的工作

  • 及時向管理部門報告所有緊急情況

職位要求

  • 工作經驗:具娛樂場系統監察部或保安部工作經驗者優先

  • 教育程度:中學畢業或以上

  • 語言能力:能操寫廣東話及英語

  • 電腦應用:簡單電腦操作

Job Purpose:

  • Monitor CCTV and other security systems to ensure the safety and security of all guests, assets and Team Members.

Key Responsibilities

  • Receive and dispatch messages to Security team for further operational actions

  • Prepare daily reports on all activities and incidents

  • Assist and perform duties assigned by the Supervisor

  • Report emergencies promptly to management

Competencies and Requirements

  • Experience: Experience in Surveillance or Security is an advantage

  • Education: Secondary school diploma or above

  • Language Ability: Good command in spoken and written Cantonese and English

  • Computer Skills: Basic computer skills

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Executive Director - Public Relations (Req ID: 3769BR)

Job Purpose:

We are seeking a dynamic and experienced calibre to lead our efforts in promoting Wynn as a one of a kind destination with a clear focus on penetrating the mainland China market, responsible for developing and implementing strategic public relations initiatives to enhance the reputation and visibility of Wynn. A strong background in public relations, marketing, and communications, with enriched connection and resource of China media outlets and influencers, and a proven track record of successfully promoting and positioning brands in the Chinese market are strongly desired

Key Responsibilities:

  • Develop and implement holistic PR and Communications strategies and campaigns to increase brand awareness and drive targeted customers.

  • Plan and devise media budget allocation.

  • Establish Wynn as a destination for targeted customers, with a focus on promoting our on-property experience and F&B outlets by creating compelling activities, content and messaging tailored to the Chinese market.

  • Owned and be able to further foster tight and positive relationships with China media outlets, journalists, influencers and industry partners, to secure press coverage and endorsements, which involves establishing and maintaining regular contact with key media representatives, pitching stories and press releases, and coordinating interviews and media coverage.

  • Secure Top industry awards while explore and expand presence in broader award scenes.

  • Plan and execute media events, press conferences, media fam trips, roadshows in China and other PR activities to showcase the brand's offerings.

  • Monitor and analyse PR metrics to measure the effectiveness of campaigns and make data-driven decisions to optimize results.

  • Manage a team of PR professionals and external agencies to execute PR campaigns and initiatives, while collaborate with internal teams, including marketing, sales, and operations, to ensure alignment and consistency in messaging and branding with overall business goals.

  • Ensure that all communication materials are aligned with brand standards and effectively convey the intended message to the Chinese audience.

  • Act as brand spokesperson where appropriate, take responsibility for handling the crisis communications component of crisis management.

  • Stay up-to-date on industry trends, market insights, and competitor activities to identify opportunities for growth and differentiation, and to ensure the company remains competitive and relevant in the market.

Competencies and Requirements:

Education: Bachelor’s degree in marketing, Communications, or related discipline

Experience: Minimum of 8 years of proven experience in digital marketing, public relations, or related roles, preferably with a focus on the China market.

Knowledge/Certificates:

  • Enriched connection and resource of China media outlets and influencers are highly desirable, strong interpersonal skills with the ability to further build and maintain relationships with key stakeholders, media outlets, influencers, and partners.

  • In-depth knowledge of China media landscape and Chinese social media platforms, including WeChat, WeChat Video channel, RED, and Weibo is a plus.

  • Familiarity with China's e-commerce landscape, including social commerce, Dianping and OTAs.

  • Strong understanding of Chinese consumer behaviour, cultural nuances, and market trends.

  • Demonstrated ability to develop and execute successful marketing strategies and campaigns.

  • Analytical mindset with proficiency in using data and analytics tools to measure campaign performance and make data-driven decisions.

  • Experience in organizing media fam trips and media visit trips.

  • Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.

  • Strong leadership skills with the ability to collaborate effectively with cross-functional teams and external partners.

  • Experience in content marketing and developing content strategies is preferred.

Language Ability: Excellent written and verbal communication skills in both English and Mandarin.

Work Location: Wynn Macau

公關傳訊行政總監 (Req ID: 3769BR)

主要職責:

我們正在尋找一位充滿活力、經驗豐富的人才來領導我們將永利打造成一個以滲透中國大陸市場為重點的獨特目的地,負責制定和實施戰略性公共關係舉措,以提高永利的聲譽和知名度。 須擁有強大的公共關係、行銷和傳播背景,擁有豐富的中國媒體和影響力人脈和資源,以及在中國市場成功推廣和定位品牌的良好記錄

職位介紹:

  • 制定並實施整體公關和傳播策略及活動,以提高品牌知名度並吸引目標客戶。

  • 規劃設計媒體預算分配。

  • 將永利打造成目標客戶的目的地,重點透過打造針對中國市場的引人注目的活動、內容和資訊來推廣我們的度假村和餐廳體驗。

  • 擁有並能夠進一步與中國媒體、記者、影響者和行業合作夥伴建立緊密和積極的關係,以確保新聞報道和認可,其中包括與主要媒體代表建立和保持定期聯繫、宣傳故事和新聞稿,以及協調採訪和媒體報道。

  • 獲得頂級行業獎項,同時探索和擴大在更廣泛的獎項領域的影響力。

  • 策劃和執行媒體活動、新聞發布會、媒體考察、中國路演以及其他公關活動,以展示品牌產品。

  • 監控和分析公關指標以衡量活動的有效性並做出數據驅動的決策以優化結果。

  • 管理由公關專業人員和外部機構組成的團隊來執行公關活動和計劃,同時與內部團隊(包括行銷、銷售和營運)合作,以確保訊息傳遞和品牌宣傳與整體業務目標的一致性。

  • 確保所有傳播材料均符合品牌標準,並有效向中國受眾傳達預期訊息。

  • 在適當的情況下擔任品牌代言人,負責處理危機管理的危機溝通部分。

  • 隨時了解最新的行業趨勢、市場洞察和競爭對手的活動,以發現成長和差異化的機會,並確保公司在市場中保持競爭力和相關性。

職位要求:

教育程度:市場、傳播或相關學科學士學位

工作經驗:在數碼行銷、公共關係或相關職位上擁有至少 8 年的豐富經驗,須專注於中國市場。

技能 / 證書:

  • 中國媒體和影響者的豐富聯繫和資源是非常理想的,具有較強的人際交往能力,能夠進一步建立和維持與主要利益相關者、媒體、影響者和合作夥伴的關係。

  • 對中國媒體格局和中國社交媒體平台(包括微信、微信視訊頻道、小紅書和微博)有深入了解者優先。

  • 熟悉中國電子商務格局,包括社交商務、大眾點評和OTA。

  • 對中國消費者行為、文化差異和市場趨勢有深入的了解。

  • 具有製定和執行成功的行銷策略和活動的能力。

  • 具有分析思維,能夠熟練使用數據和分析工具來衡量活動績效並做出數據驅動的決策。

  • 具有組織媒體考察之旅和媒體參觀之旅的經驗。

  • 能夠在快節奏、動態的環境中工作並同時管理多個專案。

  • 強大的領導能力,能夠與跨職能團隊和外部合作夥伴有效協作。

  • 有內容行銷和製定內容策略經驗者優先。

語言能力:優秀的英語和國語書面和口頭溝通能力。

工作地點:永利澳門

平面美術及創意設計經理 Manager - Graphic Art & Creative Design (ID:2874BR)

Job Purpose: Manage and cultivate design team to create world-class visual creative with aesthetics in China and visually appealing on China social media and below the line materials.

Key Responsibilities

  • Translate the needs of business, brand, China market and user requirements into highly polished and business-centric designs, including visual creative, print materials, product packaging and social media creative.

  • A strong commitment to creating world-class visual creative with impeccable design aesthetics in China, attention to details and the ability to visually engage audiences in China market. Oversee all visual creatives and promptly address and solve all problems according to market responses.

  • Strong communication skill with internal and external to obtain and deliver their creative briefs. Demonstrated adaptability in evolving project scopes, adjusting strategies and creative approaches to meet changing project demands in China market.

  • Manage and supervise the design team and external agencies, provide art direction and mentorship to designers on Chinese aesthetics in different industries, Chinese aesthetics on typography and colour schemes, China design trends, language of use, copywriting skills and techniques on visual adaptations in China social.

  • Navigate design concept presentation, design production, and post-production processes with relevant business units, ensuring stakeholders’ feedbacks are incorporated. A self-learner to understand the rationale of each feedbacks for continuous design enhancements.

  • Maintain consistent brand positions for all visual communications across above the line and below the line channels, while proactively evolving the design at all times.

  • Experience in photography, image selection from multiple stock libraries, able to create highly polished illustration on creative visual within short notice.

  • Strong presentation skills, convert the design language to verbal language in a presentation format to different stakeholders.

  • A change-maker who loves to innovate and think up new and better ideas. Bring forward-thinking design concepts to the team under a highly competitive China market for the company’s success

  • Result oriented, time and cost sensitive. Manage multiple projects with designers, agencies and suppliers on a tight schedule and meet deadlines and budget in a fast-paced environment.

  • Strong network in creative agencies, production houses, printers and suppliers in China.

  • Familiar with next generation AI design technologies and tools (including but not limited to: Adobe Firefly, Canvas, Designs.ai, Mid Journey and Stable Diffusion) for effective and efficient visual creative creation.

  • Able to work (home) over weekends and public holidays due to the dynamic business and social media instant nature.

Competencies and Requirements

  • Experience: 8 years' experience working in a creative agency or design studio in China with 3 years under managerial level. Preferably with a digital agency background. Knowledge of video editing and motion graphics would be an advantage

  • Education: Bachelor’s Degree in Graphic Design or related fields

  • Language Ability: Fluent in written and spoken English and Mandarin are required. Cantonese is a plus

  • Computer Skills: Proficiency in Adobe Creative Cloud applications: Photoshop, Illustrator, InDesign and Light Room or similar editing software; Capability in Premiere Pro, After Effects, Audition, consumer photo and video editing mobile app an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

多媒體製作經理 Manager – Multimedia (ID:1058BR)

Job Purpose: Specializing in high production videography, event videography, social media creative storytelling, TV programme and TV commercial. A crucial role in creating captivating video content for our hotel's marketing initiatives. To be contributed to enhancing our brand presence, engaging our target audience, and promoting our offerings and events.

Key Responsibilities

  • Brain-storm creative idea, script writing / storyboard writing in English and Chinese

  • Utilize advanced videography skills to create high-quality and visually appealing videos for mega events, including world-class conferences, and marketing promotional activities. Ensure videos meet the brand standards and objectives.

  • Capture key moments and highlights of various hotel events, showcasing the ambiance, experiences, and services offered. Use creative storytelling techniques to engage viewers and generate interest in future events.

  • Develop innovative and attention-grabbing video content for social media platforms (e.g., Instagram, Facebook, Weibo, and more), outdoor TVC, commercial broadcast video. Craft compelling narratives that align with our brand and resonate with our target audience.

  • Manage and lead a team of videographers, providing guidance, mentorship, and feedback. Coordinate and delegate tasks effectively to ensure the successful execution of video projects.

  • Collaborate with the marketing team to develop a comprehensive video content strategy that aligns with the hotel's marketing goals. Identify opportunities to leverage video content across different social media channels and events.

  • Provide creative direction and input throughout the video production process, from pre-production to post-production. Collaborate with internal teams, including marketing, events, and design, to ensure videos effectively convey the hotel's unique value proposition.

  • Supervise the entire video production process, including budgeting, scheduling, and resource allocation. Ensure projects are delivered on time, within budget, and meet the desired quality standards. Coordinate and collaborate with external vendors, agencies, experience and connection with talent agency an advantage, and freelancers as needed.

  • Strong fashion sense and able to provide good aesthetic judgement on wardrobe and styling of actor

  • A change-maker who loves to innovate and think up new storyboards. Bring forward-thinking video concepts to the team under a highly competitive China market to create social buzz.

  • Time and cost sensitive. Manage multiple projects with internal members and external agencies on a tight schedule and meet deadlines and budget in a fast-paced environment.

  • Strong network in creative agencies, production houses, printers and suppliers in China.

  • Stay updated with the latest videography techniques, equipment, and industry trends, especially video trends in China and worldwide. Evaluate and recommend new technologies, software, and equipment to improve production quality and efficiency.

  • Familiar with next generation AI technologies and tools (including but not limited to: Adobe Firefly, Canvas, Designs.ai, Mid Journey and Stable Diffusion) to increase effectiveness and efficiency.

Competencies and Requirements

  • Experience: Over 5 years of related experience

  • Knowledge/Certificates: Knowledge in Adobe Premiere, DaVinci Resolve, Final Cut Pro, Adobe After Effects, Adobe Photoshop, Adobe Illustrator and etc. Familiar with video and audio equipment operation

  • Education: Bachelor’s Degree in film/video production or Multimedia or Motion Graphic Design or related field

  • Language Ability: Fluent in English, Cantonese and Mandarin

  • Computer Skills: Proficient in video editing, 2D & 3D motion graphic design software

  • Other Requirement: Able to operate the camera and lighting equipment

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Security Officer 保安員 30BR

Job Purpose

  • Monitor and patrol assigned areas of the resort and maintain order and safety for all guests and Team Members. Respond to emergency situations if they arise.

Key Responsibilities

  • Respond to disturbances and Control Room dispatches

  • Approach people who are engaged in prohibited activities

  • Take preventative actions to avoid loss, damage or accident

  • Report emergencies promptly to management

  • Direct traffic inside and outside the property

Competencies And Requirements

  • Experience: Previous security or surveillance experience an advantage

  • Education: Secondary school diploma or equivalent preferred

  • Language Ability: Good Cantonese and Mandarin

  • Computer Skills: Basic

主要職責

  • 負責監控及巡邏渡假村內的指定區域,維持賓客及團隊成員的秩序及安全,並需處理所有緊急情況。

職位介紹

  • 主動應對混亂情況和處理一些被禁止於酒店或娛樂場內發生的活動

  • 須時常保持警惕及預測所潛在的問題

  • 須採取預防措施以避免造成任何損失、損壞或意外

  • 及時向管理部門報告所有緊急情況

  • 維持娛樂場內外的秩序

職位要求

  • 工作經驗:具娛樂場保安員或系統監察操作員工作經驗者優先考慮

  • 教育程度:中學畢業或相等學歷為佳

  • 語言能力:須操流利的廣東話及普通話

  • 電腦應用:基本程度

F&B Culinary - 意大利餐主廚 Chef de Cuisine - Italian Cuisine (3574BR)

Key Responsibilities

  • To oversee and manage the kitchen’s daily operations cost-effectively and efficiently within budget

  • Monitor the quality of food production and consistency on a daily basis

  • Create monthly and seasonal menus in cooperation with the Restaurant Manager

  • Develop and implement an innovative business strategy to maximize revenue and productivity

  • Follow health and safety standards and strive for constant improvement to avoid health and injury hazards

Competencies and Requirements

  • Experience: Minimum of 10 years’ Italian Culinary experience in luxury 5-star hotels or restaurants with exceptional dining experiences

  • Knowledge/Certificates: Excellent product knowledge of Italian Cuisine

  • Education: Secondary school diploma or equivalent

  • Language Ability: Good English, Cantonese and Mandarin

  • Computer Skills: Basic MS Office skills

F&B Stewards - 管事員 Steward (38BR)

職位介紹

  • 清洗和存放餐具,鍋及玻璃器皿

  • 須清潔和消毒廚房設備及工作範圍,包括烤爐,爐頭,地板和天花板等

  • 正確地使用,處理和儲存清潔劑

  • 掉去和處理廚房的垃圾

職位要求

  • 工作經驗: 具一年或以上從事廚房工作者優先考慮

  • 技能 / 證書: 具如何正確使用,處理和儲存清潔劑的知識

  • 教育程度: 小學畢業或以上

  • 語言能力: 良好廣東話、普通話或英語

Key Responsibilities:

  • Clean, wash and store crockery, pots and glassware

  • Clean and sanitise kitchen equipment and work areas, including ovens, stovetops, floors and ceilings

  • Use, handle and store cleaning chemicals correctly

  • Remove and dispose of kitchen garbage

Competencies and Requirements:

  • Experience: 1 year as a kitchen worker an advantage

  • Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals an advantage

  • Education: Primary school or above

  • Language Ability: Good Cantonese, Mandarin or English

Tea Sommelier 侍茶師 (3172BR)

Job Description:

  • Select high-quality Chinese teas to serve at the resort’s restaurants and F&B outlets

  • Purchase, receive and manage the teas and maintain an inventory of popular, high-quality and profitable teas

  • Compile the tea list

  • Coordinate with restaurants and F&B outlets to develop tea lists that match menus and promotions

  • Practice tea and food matching

  • Control tea expenses and research ways to generate more revenue

  • Accept any other duties and responsibilities assigned by the Beverage Director

Competencies And Requirements:

  • Experience: Minimum of 3 years’ working experience in the tea industry, beverage management experience an advantage

  • Knowledge/Certificates: Familiar with tea growing and brewing, terminology, ceremony, taste and history of different tea types.

  • Education: Secondary school diploma or equivalent

  • Language Abilities: Fluent Cantonese and Mandarin, basic English

  • Computer Skills: Proficient in MS Office

主要職責:

  • 為渡假村內的餐廳及各餐飲營業點揀選高質素的茶葉

  • 為廣受歡迎、高質素及具利潤價值的茶葉進行採購、收貨及倉存管理等工作

  • 編制茶單

  • 須與餐廳及各餐飲營業點溝通協調,以便編制能與菜餚相配合的茶單

  • 須作茶與菜餚相配合的嘗試

  • 控制茶葉消耗量及研究能增加收益的方法

  • 須接受並履行所委派的工作

職位要求:

  • 工作經驗:具最少三年從事茶藝的工作經驗,有餐酒及飲品管理經驗者優先考慮

  • 技能 / 證書:熟悉茶葉的種植和沖泡技巧,以及不同茶類的術語,茶藝,鑒賞及茶的歷史由來等

  • 教育程度:中學畢業或等同學歷

  • 語言能力:能操流利廣東話及普通話,基本英語

  • 電腦應用:熟悉MS Office電腦軟件操作

學廚 - 餐飲 Commis - Food & Beverage (1226BR)

主要職責 Job Purpose

  • 須負責為廚房各工作站準備食物,為工作範圍和餐具進行清潔及消毒工作。此外亦須協助資深廚師和監督廚房雜工及幫工等工作。

    Prepare food at all kitchen workstations. Clean and sanitise work areas and equipment.

職位介紹 Key Responsibilities

  • 準備生肉,魚及蔬菜

  • Prepare raw meat, fish and vegetables
    準備配菜
    Unload deliveries into stockroom and rotate products to avoid spoilage

  • 卸載產品並運送到倉庫,以避免損壞
    Coordinate with other Western kitchens to share and purchase inventory

  • 保持醬汁處於良好狀態
    Clean and tidy the kitchen and cookware

  • 協助廚師長於廚房內的食物分佈

職位要求 Competencies and Requirements

  • 工作經驗:具最少兩年於四、五星級西式餐廳的廚房工作經驗

    Experience: Previous kitchen experience an advantage

  • 技能 / 證書:對意大利式菜餚瞭如指掌;精通刀切技術

    Knowledge/Certificates: Product knowledge of international cuisine and accurate knife skills an advantage

  • 教育程度:中學畢業或等同學歷

    Education: Secondary school or equivalent

  • 語言能力:能操良好英語

    Language Abilities: Good Cantonese and English

前堂接待員 - 酒店 Service Agent - Front Office (12BR)

主要職責 Job Purpose

  • 前堂接待員主要負責所有前堂相關的職能,包括為客人登記入住及辦理退房手續、預訂房間及修改資料、提供城市活動及餐廳的資訊、景點的方向指引、檢查客房的狀態及解決客人的問題。

    The purpose of Front Office Service Agents is to perform all functions required by the Front Office, this includes and is not limited to registration of guests in and out, amending and making room reservations, giving city, activity and restaurant recommendations, providing directions, checking room status and resolving minor guest issues.

職位介紹 Key Responsibilities

  • 使用尊貴的歡迎語句款待來賓,並以高尚品牌的標準為來賓提供服務。以熱情、專業及好客的態度,公平地對待每一位客人

    Provide a luxurious Welcoming statement for the property, and service all guests to the standards expected of a Luxury Brand property. Treat all guests equally with a warm, professional and welcoming manner.

  • 確保時常保持出眾的專業態度以維護酒店服務標準,儀表、舉止及服務須達致永利及福布斯的最高服務標準

    Maintain Hotel Service Standard by ensuring that personal attitude is always exceptional, grooming, manners and service is always delivered to the highest luxury standard required by Wynn and rating companies such as Forbes.

  • 確保妥善地為客人預訂房間、登記入住、安排房間、準備門匙及歡迎禮包、收款及歡迎每位客人

    Ensure proper registration of guests, room assignment, guest reservations and details, prepare key and welcome packets, collect payments, and give appropriate hotel orientation for each guest.

  • 須注意所有細節,了解酒店每天的最新情況,為客人提供報價及推廣建議

    Show never attending attention to detail, be knowledgeable on all aspects of the Hotel on a daily basis, providing quotes for rates and upsell when possible, as well as recommendations for the guests.

  • 熟識客房位置、客房種類、客房價格、優惠、酒店設施、營業時間、特別推廣、宴會及活動等

    Be familiar with room locations, room types, rates, discounts, hotel facilities, hours of operation, special promotions, events and activities, etc.

職位要求 Competencies and Requirements

  • 工作經驗:具最少一年於四至五星酒店擔任前堂接待員工作經驗

    Experience: Minimum of 1 year Front Office experience in a 4 or 5 star hotel

  • 教育程度:須持畢業文憑或相等學歷,主修酒店管理及旅遊學士學位者優先考慮

    Education: Diploma or equivalent; major in Hospitality or Tourism preferred

  • 技能 / 證書:懂處理現金交易及基本會計知識

    Knowledge/Certificates: Cash handling and basic accounting

  • 語言能力:能操及寫流利廣東話、普通話及英語,懂其他國家語言者優先考慮

    Language Ability: Fluent spoken and written English, Cantonese and Mandarin. Other foreign languages an advantage

  • 電腦應用: 熟識Ms Office軟件操作,對Opera及Fidelio系統操作有一定認識

    Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera

知客 Hostperson (2128BR)

職位介紹 Key Responsibilities

  • 以親切有禮的態度接待賓客

    Greet restaurant guests in a warm, welcoming and courteous manner

  • 為賓客編配座位及介紹餐廳

    Make reservations and arrange table plans

  • 具優質客戶服務技巧,良好溝通能力,熟習電話禮儀

    Customer service orientated, excellent communication and interpersonal skills, good phone etiquette

  • 須輪班工作

    Able to work on shifts and be flexible regarding work schedules according to business demand

  • 須履行上級所委派的工作

    Assist and perform duties assigned by the superiors

職位要求 Competencies and Requirements

  • 工作經驗:具最少二年於四、五星級酒店、酒吧或餐廳之客戶服務工作經驗

    Experience: Minimum of 2 year customer service experience in a 4-5 star hotel, lounge or restaurant

  • 教育程度:中學畢業或以上程度

    Education: Secondary school diploma or equivalent

  • 語言能力:操流利廣東話及普通話,略懂英語

    Language Ability: Good Cantonese and Mandarin, basic English

  • 電腦應用:懂Micros軟件操作者優先考慮

    Computer Skills: Knowledge of Micros an advantage

初級調酒員 Junior Bartender (2129BR)

主要職責 Job Purpose

  • 負責為賓客介紹、調配及端上飲品;同時亦須維持酒吧的整潔。

    Introduce beverages to guests and prepare and serve drinks. Clean and tidy the bar and setup bar for service.

職位介紹 Key Responsibilities

  • 須作好酒吧區域的款客擺設

    Setup the bar for service

  • 經常保持酒吧及所有硬件設備的清潔整齊

    Clean and tidy the bar and equipment frequently

  • 須作出倉存管理及控制每月存貨

    Report stock levels and help control monthly inventory

  • 保持菜單及飲品單的整潔

    Keep menus and beverage lists in good condition

  • 熟悉菜單及飲品單內各貨品,以便向客人作出介紹及推薦

    Know and understand drink lists, menu items, products and services, and upsell alternatives

職位要求 Competencies And Requirements

  • 工作經驗:具最少一年於酒店及餐廳,從事客戶服務的工作經驗

    Experience: Minimum of 1 year related customer service experience in a hotel or restaurant

  • 技能 / 證書:熟識各類飲品及酒吧運作,具簡單現金處理經驗

    Knowledge/Certificates: Good product knowledge of beverages and bar operations; basic cash handling

  • 教育程度:中學畢業或以上程度

    Education: Secondary school diploma or above

  • 語言能力:能操流利廣東話及普通話、一般英文

    Language Abilities: Fluent spoken Cantonese and Mandarin, fair English

  • 電腦應用:懂Micros電腦軟件操作者優先考慮

    Computer Skills: Knowledge of Micros an advantage

餐飲服務員 Food & Beverage Server (1225BR)

主要職責 Job Purpose

  • 負責為賓客提供優質的客戶服務,包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等;同時亦須為下一位來賓清潔桌面及重新擺放餐具。

    Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly and efficiently. Clear and reset tables for new guests.

職位介紹 Key Responsibilities

  • 保持餐飲區和設備的整潔

    Clean and tidy the dining area and equipment

  • 招待賓客並為他們落單,並清晰地向賓客重複一遍他們所落的菜單,以確保準確無誤

    Serve guests and take their orders; repeat orders to guests for clarification

  • 為每位賓客提供高品質的出品和服務

    Deliver high quality products and services to every guest

  • 熟悉菜單及飲品單內各貨品,以便向客人作出介紹及推薦

    Know and understand drink lists, menu items, products and services and upsell alternatives

職位要求 Competencies And Requirements

  • 工作經驗:從事客戶服務工作經驗者優先考慮

    Experience: Customer service experience an advantage

  • 教育程度:中學畢業或以上程度

    Education: Secondary school diploma or above

  • 技能 / 證書:熟悉各類菜餚種類及烹調法者優先考慮,須具簡單現金處理經驗

    Knowledge/Certificates: Good product knowledge of international cuisine and basic cash handling

  • 語言能力:能操良好廣東話及普通話,一般英語

    Language Ability: Good Cantonese and Mandarin. Fair English

  • 電腦應用:懂Micros軟件操作者優先考慮

    Computer Skills: Knowledge of Micros an advantage

申請方式:

請登入 https://www.wynncareersmacau.com/ 申請職位。

如有任何查詢,可於辦公時間星期一至五早上 9 時至晚上 7 時致電 8986 6222 或電郵至recruit@wynnmacau.com

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