Excellent command of written and spoken English and Chinese or Portuguese and preferably another language;
Interpersonal skills, planning/organizing skills, problem solving skills, customer service skills, teamwork skills, handling pressure skills;
Relevant working experience is preferable;
Shift working is required.
The remuneration package will be highly competitive. Interested applicants should send a cover letter with their detailed resume and contact phone numbers to CAM-Macau International Airport Company Limited no later than 9th April 2025, for the attention of Personnel Division, CAM Office Building, 3 andar, Av. Wai Long, Taipa, Macau, or email to recruitment@macau-airport.com. All information collected is for application purpose and will be destroyed after this application process.
Assist Project manager to Maintain and monitor project plans, project schedules, work hours, budgets and expenditures.
Collaborate with cross-functional teams, development teams and management teams/key users within the business.
Documenting and following up on important actions and decisions from meetings include the project exit documentation.
Preparing necessary presentation materials for meetings.
Install and Implement system as needed
To execute project management calendar for fulfilling each goal and objective.
Ability to build a good relationship with business users, provide guidance for user training.
Requirements
Degree / Higher Diploma in Computer Science / Information Technology / Information System or relevant disciplines would be an advantage.
Fresh graduate is also welcomed.
Familiar hotel FO / PMS system would be an advantage.
Good interpersonal and communication skills
Occasionally shift duties and work during holiday with special allowance or compensatory leave.
Interested candidates please send your full CV with date of availability and expected salary to "macaurecruit.support.list@shijigroup.com".
Personal information collected will be used for recruitment purpose only and will be kept strictly confidential.
Sales Executive / Account Manager
Responsibilities
Sold Quota Attainment – Achieve the assigned total sold quota target current customers, competitive and non-users.
Sales Activity Reporting – Ensure the timely/accurate recording, tracking, and reporting of all sales activities and customer/competitive information through CRM systems and sales tools.
Pipeline Management & Forecasting -Provide an accurate forecast of personal sales results. Continuously review all opportunities in the sales pipeline and advance the stage of the sales to provide an accurate record of sales activities and monthly results that roll-up to the sales forecast.
Relationship management:
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Identify and assess customers’ needs to achieve customers’ satisfaction.
Handle customer enquiry on product and service questions, provide appropriate solutions and alternatives within the time limits
Personal Development & Training – Take personal accountability to complete all assigned training, certification, and personal development requirements as required.
Requirements
Diploma or Bachelor ‘s degree in Business or hotel industry preferred
Minimum 2 years of sales or customer service experience
Customer orientation and ability to adapt/respond to different types of roles
Excellent communication and presentation skills
Ability to multi-task, prioritize and manage time effectively
Grand Hyatt Macau provides comprehensive training for our associates and career development opportunities. If you are interested in joining the Hyatt’s family, please forward your resume to macgh.hr@hyatt.com.
Follow us on Instagram and WeChat: Instagram: grandhyattmacau WeChat: 澳门君悦酒店
Huawei is a leading global information and communications technology (ICT) solutions provider. Driven by a commitment to sound operations, ongoing innovation, and open collaboration, we have established a competitive ICT portfolio of end-to-end solutions in telecom and enterprise networks, devices, and cloud technology and services. Our ICT solutions, products, and services are used in more than 170 countries and regions, serving over one-third of the world's population. With 180,000 employees, Huawei is committed to enabling the future information society, and building a Better Connected World.
Business Goals Fulfillment: Be responsible for the achievement of the business goals(revenue, bookings) of the different account such as public sector and other sectors by operating the sales project properly with the team members including system engineers, service managers, channel managers;
Customer Relationship Management: Establish and maintain the customer relationship with the customer as the primary responsible person for customer satisfaction;
Partnership and Industrial Ecosystem Building: Develop and build the industrial ecosystem by coping with the channel managers and improve the brand image by operating the marketing expansion activities.
Requirements:
Bachelor’s degree or above;
Minimum 5 years working experience in well-known CT or IT companies and in account sales;
Have good customer relationships skill, experience in handling public sector would be preferable;
Have concept of ICT equipment or solutions in the product field including but not limited to storage/cloud computing/database/HCI/IP/transmission/access;
Have good concept of overall situation and the spirit of teamwork
This is a Yearly Renewable Contract Position. (Service Provider: Manpower). As a global ICT company with a presence in over 170 countries and regions, we provide a broad platform where employees can realize their personal value. This is an excellent opportunity to build up your career in ICT industry where you be enriched with our Huawei innovative business solutions.
Responsibilities:
Be responsible for customer requirements and demand plans of key projects by supporting the operation of comprehensive plans;
Organize project and assist supply chain managers to participate in project bidding;
Identify supply requirement risks and make supply solutions accordingly;
Monitor the fulfillment of contracts and key projects and resolve abnormal cases to ensure the goods supplied timely and accurately.
Requirements:
Bachelor Degree or above in procurement and/ or supply chain management or other related disciplines;
Basic understanding on general software knowledge and equipped with excellent IT and MS software skills;
Strong interpersonal and communication skills, ability to establish and maintain cooperative and harmonious working relationship within a multicultural work environment;
Ability to work in a team and build up good relations with all projects stakeholders;
With integrated decision-making skills, ability to prioritize and focus;
Good Command of written and spoken English and Cantonese. Knowledge of Mandarin is an advantage.
As the responsible person of the sales operation and contract management, can take charge of daily sales operation KPI monitoring and continuous improvement on sales operation management and contract management;
Monitor sales operation management, include forecast manement, project management, customer relationship management etc.
Support in contract negotiation, clause formulation, contract drafting and commercial decision-making
Support in contract management includes contract / order processing, billing and contract fulfillment control
Handle contract or billing related queries from customers
Assists with ad-hoc duties assigned by manager
Job Requirements:
Bachelor degree or above, knowledge in international trade, financing, international business law, project management will be an advantage;
Familair with the basic knowledge of contract management or sales operation ( like forecast management, project management, sales data monitor...);
3 years contract management related experience or sales operation related experience ;
Proficient in Microsoft Office and Windows, including Outlook, Word, Excel and PowerPoint;
Excellent communication skills; Good command of written and spoken English and
Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.
Client Advisor
Department: RETAIL OFFLINE
City: Macau
Location: MO
INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.
Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.
As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.
RESPONSIBILITIES
SERVICE AND SALES
Meet and exceed individual and store sales and other commercial KPIs
Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction
Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling
Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.
Be efficient in following-up and delivering after-sales services to our clients
Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required
Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines
Foster team work and a positive work climate
CLIENT ENGAGEMENT
Build meaningful relationships with Clients
Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.
Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests
PERSONAL PROFILE
A proven track record in delivering sales and exceeding targets
Previous experience in Clientelling
A strong interest in fashion, art and culture
Strong product knowledge and good understanding of store retail operations
Understanding of competitor products
Experience in working as part of a team
Fluent in local language; English proficiency is desirable
Other language knowledge is desirable
Demonstrates Confidence, Curiosity, Conviction, and Care
Enjoys being part of a team
Energetic, Pro-active and self-motivated
Detail-oriented and creative with a passion for selling
Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels
Results driven and commercial mindset
Flexible, collaborative and adaptable approach to work
MEASURES OF SUCCESS
Individual sales performance and KPI’s (Appointments, UPT, ATV & AUR)
Service targets (Guest Experience, Net promoter score)
New client acquisition (conversion and retention)
Number of appointments held on a monthly basis
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
We offer an attractive remuneration package and excellent career prospects to the right candidate, interested parties are invited to apply our job openings via https://www.mtr.com.mo/career. For any inquiries, please contact us at 8506 0800 or careers@mtr.com.mo.
The Sales Assistant is responsible to optimize the sales of our products (Perfumes & Cosmetics, Liquor & Tobacco and General Merchandise) through selling, sharing of your product knowledge, and excellent customer service.
JOB DUTIES & RESPONSIBILITIES
Achieve individual sales targets on a monthly basis in a teamwork environment;
Responsible for cashier management and sales transactions
Ensure accuracy in the collection and settlement of payments in different currencies or modes of payment such as vouchers, cash, credit cards or e-payments.
Provide excellent customer service to enhance customer experience;
Support daily operations of the store including but not limited to cashiering, VM, stock management;
Assist in ad-hoc duties as per assigned.
KEY REQUIREMENTS & COMPETENCIES
At least 1 year of retail sales experience within an array of categories (Perfumes & Cosmetics, Liquor & Tobacco, General Merchandise)
Excellent communication and interpersonal skills;
Strong customer service mentality, proactive and willing to learn;
Dependable and a good team player;
Able to perform retail operational hours which includes weekend and public holidays;
Fluent in spoken Cantonese, English and Mandarin. Other language skills would be a plus;
Able and comfortable to work in the Macau International Airport.
Should you have any enquiries and interview appointment, please contact +852 5261 8009 and +853 6545 3708 (Crystal/ Vivienne) by WhatsApp.
STORE SUPERVISOR Macau International Airport 澳門國際機場
PRIMARY OBJECTIVE
Reporting to the Store Manager, the Store Supervisor will maximize sales, optimize operations and coach/lead the retail team in the designated stores under their responsibility.
JOB DUTIES & RESPONSIBILITIES
Assist Store Manager to drive retail sales performance ensuring target KPIs are met
Ensure the store assigned is fit for business (cleanliness, lighting, lay out, promotional displays. digital screens, etc.). and counters are aligned with brand specifications.
Ensure that aisles are cleared, safe and accessible for our customers at any time.
You will ensure that product allocation is according each brand strategy and seasonal calendar and ensure timely product replenishment.
Work closely with our Customer Service team on ensuring an excellent customer experience
Work with Merchandising and Marketing teams to plan/adapt product display and assortment to daily, monthly and seasonal promotions, special events and needs.
Help and support the stock control procedures (reports, stock take, etc).
Help to produce the relevant information and data to run and optimize the business (reports and feedback).
Act as a leader on the sales floor, coach and facilitate the team to provide excellent experience sales service.
Revise the operations looking for ways to improve efficiency and maximizing revenue.
Support cashiering team with basic and urgent issues like refunds, exchanges, void tickets, queues management, etc;
Manage the development of the staff assigned to your stores (sales, skills, customer service, and product knowledge).
Assess your team members’ performance on a timely basis and support their career plan.
Perform any ad hoc duties as per assigned
KEY REQUIREMENTS & COMPETENCIES
4 years of related work experience in retail operations, preferably in a Retail environment (experience in Travel Retail is a plus).
High school level at least required
Results driven with excellent customer service
Self-starter with strong business acumen, result-oriented with strong leadership skills able to lead and coach a large number of sales staff
Demonstrated ability to build effective teams and motivate employees.
Outgoing, dependable, pro-active team player with good communications and interpersonal skills
Good organizing and management skills with good time management
Good command in Cantonese, English and Mandarin
Able and comfortable to work in Macau International Airport
Good command of spoken English, Mandarin and Cantonese
Sales Assistant
Requirements:
Minimum 2 years of relevant experience in retail industry, with Luxury experience will be an advantage
Strong interpersonal and communication skills
Customer-focused, pleasant, outgoing and passionate in fashion industry
Good command of spoken English and Chinese (Cantonese and Mandarin)
Candidates with less experience will be considered for Sales Assistant position
Supervisor
Main Responsibilities:
Assist to manage the daily running of shop and maintain the highest standard of shop environment
Lead and motivate the sales team to deliver quality customer service and achieve sales target
Oversee VIP Program and various promotion program
Professional Requirements:
Bachelor’s Degree or above in any disciplines
Minimum 3-5 years of relevant management experience in luxury retail industry
Excellent command of spoken and written English and Chinese (Cantonese and Mandarin)
Personal Requirements:
Strong interpersonal skills and business acumen
Excellent supervisory skill
Self-motivated, customer-focused and task-oriented
We offer attractive remuneration package, on-the-job training and career advancement opportunity to the right candidate. Interested parties, please send your full resume with date of availability, latest and expected salary to career@mo.ferragamo.com (please state in the email subject “job position - source from jobscall.me”)
*Personal data collected is solely for recruitment-related purposes and will be treated in strictest confidence.
Design and implement a developmentally appropriate nursery program for children aged 1-3 years
Plan and implement daily routines and activities to meet the physical, emotional, intellectual and social needs of the children in the program
Prepare teaching materials and classroom setting for daily activities
Ensure equipment and the facilities are clean, well maintained and safe at all times
Ensure children are supervised at all times
Supervise Teaching Assistant and Childcare Assistants
Observe, assess and record each child’s progress and discuss children’s development with parents
Integrate special needs children in a positive and respectful manner
Keep parents informed of program expectations, program activities and their children’s progress within the program
Centre Manager – 0102.002
Jobs Description:
Provide professional consultation, such as introducing course details and proposing suitable course packages to prospective customers
Monitor students’ progress & communicate with customers to retain a clear understanding of their needs, as well as to maintain good customers relationship
Manager the center’s class schedule to best satisfy student and teachers
Handling walk-in inquiries, call and customer follow-up
Maintain the center’s and classrooms’ appearance as well as completeness to ensure a smooth working and teaching environment
Provide assistance to teacher when needed
Supervise and train fresh staff on course details, administrative procedures, etc.
Requirements:
University graduate or above,
As least 3 years working experience, marketing experience preferred
Well-mannered, and possess effective communication and interpersonal skills
Confident, cheerful and proactive with positive attitude
Able to muti-task & work under pressure
Possess a detail-oriented mind with excellent problems-solving skills
Computer literate, especially in Microsoft Office
Familiar with online marketing channels including Google Adwords, Facebook, Wechat and others
Strong written skill in both English and Chinese preferred
Fluent in Cantonese and English, Mandarin is an advantage
Possess Macau ID.
*Candidates with less experience will be considered for the position Assistant Manager.
Interested parties please submit resume and expected salary by email to macauhrnursery@gmail.com for application.
*Personal data collected will be used for recruitment related purposes only.
