Macau Fisherman's Wharf is the largest leisure and entertainment complex in the Macau Peninsula. It is our mission to ensure that every visitor here enjoys the very best. We strive to provide attentive accommodation service, quality dining and shopping experience and all-day entertainment, ensuring that our guests can truly enjoy an unforgettable visit.
If you have the same mission and a passion with us, we welcome you to join our team and work with the talented and specialized teams to create a fulfilling career.
澳門漁人碼頭作為澳門半島最大的休閒娛樂綜合旅遊景點，一直以提供最專業及優質的服務為宗旨，務求讓每位客人獲得最舒適貼心細心的住宿安排、世界各地的美味佳餚、優質的購物體驗、以及全年無休的刺激娛樂；享受最難忘的旅程。
如果您與我們具有同樣的目標，歡迎您成為我們的一份子，與精英團隊一同發揮所長及開展屬於您的事業康莊大道。
Executive Chef – Western
Job Description
Ensure efficiency and required standard of food production by allocating work to staff accordingly.
Check quality of raw materials before use, and overseeing quality production of menu items.
Ensure adequate supply of raw materials by checking stock level regularly and preparing details for requisitions of supplies.
Check quality of deliveries, supervising proper storage and controlling section’s stock efficiently.
Ensure day-to-day efficiency of the sections by supervising the administration of duty rosters and schedule holidays.
Conduct on the job training to subordinates in order to improve their performance.
Be creative and always has new ideas and developing new menus.
Supervise proper storage and control stock effectively.
Ensure no food borned illness happen in your sections. All food provided to guests must be of good nutrition and in conditions of absolute sanitation.
Cooking, portioning and butchering food according to hotel standard.
Job Specification
In-depth skills and knowledge of all kitchen operations.
Possess strong leadership, communication, organization and relationship skills.
Experience with training, financial management and customer service.
Proficient in general computer knowledge
A true desire to exceed guest expectations in a fast paced customer service environment.
Capable of producing a consistent product in a timely manner.
Culinary education and/or appropriate level of on the job training and hotel culinary experience.
Chef de Cuisine
Job Description
Ensure the required efficiency and standard of food production by allocating work to associate accordingly.
Check quality of raw materials before use, and oversee quality production of menu items.
Ensure adequate supply of raw materials by checking stock level regularly and prepare requisitions for supplies.
All food provided to guest must be hymenia and of good nutrition.
Plan the weekly specialties and daily banquet menu based on availability of stock on hand.
Recommend the right price for every dish based on the specific standard food cost.
Maintain complete record on maintenance of all kitchen equipment and fixtures and liaise with the Engineering on their repair.
Job Specification
Secondary school graduate or above
10 years or above related experience
Thorough knowledge in developing and improving on menu items, selection of raw materials and development of recipes accordingly
Knowledge in administration & operation of kitchen
Knowledge and skill in food production
Membership Officer
Job Description
Be acquainted with Macau Fisherman's Wharf, particularly locations and service information of hotel rooms, F&B and casino for better supports to guests’ inquiry
Book hotel room of Legend Palace or other hotels as per guests’ request
Arrange transportation services upon guest’s requirement ( inform CR and transportation service counter by telephone about guest’s name, arrival time and date, location, number of guests for following up)
Issue valid ferry tickets according to guests’ requirement and payment terms
Job Specification
High school graduate or above
Macau BIR Holder
21 years old or above
1 year’s working experience in office/ membership management
Honest, service-oriented, and pleasant
Good command of both written and spoken English, Mandarin and Cantonese
Maintain good grooming and a professional appearance
Basic knowledge on Membership/ Business Management and Computer usage (mainly Word & Excel
娛樂場公關
職位描述：
招待客人，並為客人安排酒店及交通接送。
向客人提供緊密不斷的溝通，並與客人維持良好的關係。
向客人介紹公司之相關優惠及活動。
能獨立並妥善處理客人之投訴，如有必要才通知上級跟進。
能以恰當的方式與客人溝通、了解客人對娛樂場服務之意見，並確保客人的意見能得到專業處理。
為公司拓展目標客戶，以提升業務發展。
職位需求：
高中畢業或以上。
持澳門居民身份証。
年齡為21歲或以上。
具三年或以上之相關工作經驗。
具良好的客戶服務心態，及良好的溝通技巧。
操流利廣東話及普通話。
積極、開朗、待人有禮、誠實可靠。
儀表端正。
行政管家
職務描述
管理部門的全面事務，從清潔標準到團結人心、預算目標和部門之間的關係。
負責管理有關酒店的客人房間、樓層、公共域及非廚房區與員工區的整潔乾淨。
負責管理洗衣部乾淨整潔的環境。
確保管家部流暢和高效的運轉，並確保遵守所有部門運營手冊中的政策和程式。
監督客房和公共區域的清潔。
以協助和靈活的態度與其他部門經理密切合作，關注酒店的整體成功和客人的滿意度。
職務需求
熟悉酒店的運作，特別是管家部行政的運作
能與不同階層的同事和客人進行有效的溝通
優秀工作的計劃安排
中學畢業或以上
酒店業培訓經驗
10年或以上相關工作經驗
操流利廣東話及普通話，懂英文優先
總工程師
職務描述
制訂保養預算、工程成本項目及工程部計劃，並定期監測和審查服務質量；確保各部門的財政能有效地管理。負責控制保養工作的成本、編制各部門的成本預算，並提交給管理層。
確保技術支持服務都得到快速處理，並在情況許可下，滿意客人個性化的需求，以提高顧客的滿意度。保證客人的安全和舒適性，以專業、周到、高效的方式處理客人對於服務的任何請求。
通過密切監督由承包商執行的所有服務的成本效益和技術效率，確保所有的工作都是按照合同、契約、服務協議和條款執行。
負責所有電力、機器、水管及防火設備。
監控冷水機組的運作。
職務需求
大學畢業或上
至少8年相關經驗；
具操作工程經驗及知識豐富；
熟悉機器、電力、水管及防火系統的運作
熟悉樓宇自動化系統
必要時需長時間工作及非當值天上班
值班工程師
職務描述
向工程經理報告每日工作日誌，包括所有在其值班期間所需注意的事項，以及糾正問題所採取的行動。
帶領技工進行維修保養工作。
編制每月定期清潔、檢查、保養、維修之工作項目，並確保工程主任和工程技工按
照計劃進行維護和修理工作。
負責每日協調及參與／分派所有工單給其下級員工進行工作，並優先處理客人的投訴。
帶領工程主任和技工進行維修和保養工作。
確保所有設備是處於合符工程標準下的良好工作狀態
實施和監測工程質量控制機制，包括健康和安全、維修和維護、服務標準、化學品和工具的使用、設備維護。
職務需求
中學畢業或以上
擁有管理團隊能力。
了解工程有關的活動、工具和設備。包括冷暖空調、電力、消防、排水、供水、BMS、UPS和照明系統。
能控制各種工程相關系統，如PMS，BMS和AFA等系統優先
8年或以上相關工作經驗
保安控制室經理 / 副經理
職位描述：
監管及協調保安控制室的日常運作，觀察及記錄可疑活動，並及時進行𢑥報以保障客人和公司的人員及財產安全。
協助審查、分析並確認保安系統需求，包括安裝攝像機，並與合適的供應商合作管理項目，以確保滿足所有專業需求及期望。
安排例行的隨機監控檢查，以確保監控系統的正常運作。
與各部門保持緊密聯繫，以有效監管和制定門禁系統的設置。
管理保安控制室的人員配置，透過提供培訓、監督工作表現及激勵等方式以提升團隊成員的績效。
及時地掌握現行的視頻監控法規，並落實相應措施，以保障客人及公司人員的個人隱私。
職位需求：
中學畢業或以上學歷。
具至少八年的相關工作經驗。
具備豐富的物理安全、視頻監控、無線電通信、存取控制，及指揮中心佈局之相關知識及技術。
具備監督、培訓及領導能力。
具責任感、良好的工作態度及嚴謹紀律。
懂流利廣東話、普通話及英語。
具備良好的體能及抗壓能力
需輪班工作。
Assistant Event Manager
Job Description:
Take charge in the implementation of the company’s MICE (Meeting, Incentive Travel, Convention and Exhibition) and special events
Invite businesses, government departments, associations, clubs, traders and consulates for potential collaborations
Meet with all banquet, conference and exhibition organizers and solicit potential businesses
Communicate and coordinate with hotels and casinos regarding their promotional events; also propose strategies and plans for improving the MICE business
Attend various events and ensure that the targeted markets and audiences are effectively attracted to the promotions
Establish and maintain good collaborative relationships with the relevant personnel and parties from the Event industry
Job Specification:
Degree holder of Event Management or related disciplines
Minimum 3 years of relevant working experiences
Proficiency in Adobe (Photoshop & Illustrator)
Proactive and highly organized, with strong time management and planning skills, meticulous, detail-oriented and a proven ability to multi-task
System Operator
Job Description:
The IT System Operator is responsible for set up, maintenance, and technical support of systems and computers. This includes maintaining, trouble shooting, and general IT problem solving for systems, hardware and network performance.
Provide first line support following established procedures
Install, support and maintain for the hardware and equipment
Handle escalations of server & network issues and provide troubleshooting support
Assist to maintain hardware and software inventories, server licensing, and user access and security
Job Specification:
Secondary or above
Macau BIR Holder
1 year working experience in IT technical support role
Basic I.T. knowledge
Good in written and spoken Chinese and English
Able to work independently and with a team
Shift required
System Analyst
Job Description:
Responsible for the operating system and associated subsystems
Provide system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. Identify alternatives for optimizing computer resources
Work closely with system administrator and a variety of end users to ensure technical compatibility and user satisfaction
Research, plan, install, configure, troubleshoot, maintain and upgrade operating systems
Assist to perform and coordinates impact analysis and produces effort estimate
Provide emergency on-call support
Job Specification:
Diploma or degree in Information Technology field
Macau BIR Holder
1 year working experience in IT system support
Good in written and spoken Chinese and English
Good understanding on various Database systems and network infrastructure
Able to work independently and with a team
Possess good communication skills and willing to learn
Network Assistant
Job Description:
Responsible for drafting the flowcharts and diagrams on the network operations
Conduct regular analysis on the problems discovered from the hardware and software
Monitor the network systems regularly to prevent any possible intrusions and damages
Ensure the network connectivity of all workstations
Manage and conduct maintenance regularly on the network hardware, including the configuration and restoration of the relevant network resources
Job Specification:
Diploma or degree in Information Technology or other subject equivalent
Macau BIR Holder
1 years of working experience in the design of network infrastructure and technical support; Candidates with less experience may also be considered
Responsible, self-motivated and willing to learn; Able to work independently and with a team as well
Good command of both written and spoken English and Chinese
Knowledge on Ethernet, TCP/IP, IP routing protocol, LAN switching, network security and IP infrastructure, etc.; Knowledge on and experience with the Wired and Wireless Networking settings and relevant hardware; Proficient in understanding and diagram existing network
Purchasing & Receiving Assistant
Job Description:
Be Responsible for the receiving of F&B and/or Non-F&B items
Be responsible for the PO creation for F&B and/or Non-F&B items.
Prepare purchasing summary and manage the invoices settlement (data input) for different suppliers.
Help monitoring and updating the inventory control.
Monitor the performance and the quality of the suppliers.
Job Specification:
Good communication and interpersonal skills
1 – 2 years of working experiences
Independent with opinions, detail-oriented and well organized, responsible
Fluent in both spoken and written English and Cantonese
Need to work on shifts
Senior Accounting Clerk
Job Description:
Investigate discrepancies reported by Accountant.
Ensure that vouchers are presented in numerical sequence and are properly accounted for.
Check that all rebates, paid out and house account bills bear the required authorization and adequate explanations, and to follow up on any strange explanation.
Prepare daily report reflecting total sales and submitted to Management.
Prepare a daily breakdown for overage and shortage in cashiers' remittances and follow up the subsequent settlements by cashiers.
Job Specification:
Bachelor’s degree or higher
Macau BIR Holder
Holding certificate of LCCI Level II is an advantage
1 year working experience in Finance
Responsible, efficient, self-motivated and good time management skill
Fluent in Cantonese, Mandarin & English
Assistant Accounting Supervisor
Job Description:
Evaluate and update the accounting and internal control system of the Hotel.
Responsible for the preparation of financial statements, budgets, cash flow statements and periodical management report.
Responsible for the preparation of financial analysis periodically or on request.
Maintains proper record and control over the assets of the Hotel.
Ensure that all payments are fully supported, justified, authorised, and according to the specified payment terms.
Job Specification:
Proficiency in Microsoft Office (Word & Excel)
Accounting, taxation, book keeping principles, calculation
University graduate or above
Member or Finalist of Professional Accounting Body preferable
5 years or above related experience
Independent, honest and good leadership
Graphic Designer
Job Description:
Design Macau Fisherman’s Wharf’s print adv design
Work on a wide range of designing all material such as product, souvenir & media etc.
Collaborate with internal departments based on design project
Be Familiar with Process of Advertising, Print Production, Photo Shooting & Retouching
Examine existing processes, identifying flaws and creating solutions to improve design capabilities
Job Specification:
Bachelor degree in Design
Macau BIR Holder
Minimum 5 years of experience in marketing design
Skilled in Related Design Software
Proficient in Cantonese, Mandarin and English
Work independently and cooperatively
Catering Sales Executive
Job Description:
Establish and improve the reputation of the hotel by offering personalized style of service as per the hotels standard operating procedures
Timely attend all the telephone calls using clear and professional language, and answer telephones using appropriate telephone etiquette.
Assist with typing of the Banquet and Sales correspondence, i.e. replying mail, confirming banquet arrangements, menus, BEO, FP, memos etc.
Compose, publish and distribute Banquet event order (BEO) / Banquet Function Plan (FP) to all department heads and personnel who are involved in servicing banquets function.
Job Specification:
Knowledge in wine and banquet service
Good planning ability
Good leadership
High school graduate or above
Hotel operation and management training
5 years or above related experience
Able to communicate to all levels
Able to promote and the work team
Fluent in Cantonese, English preferable
Marketing Executive
Job Description:
Be responsible for the copywriting and translation of the texts needed for marketing, advertising, press release, and event promotions, etc.
Be responsible for the writing and also the daily management of social media, websites and other online platforms
Assist in the editing and proofreading of the designs and also in the preparation of promotional materials
Assist in handling the sales and marketing strategies, including assistance in arranging exhibitions or other promotional activities
Job Specification:
Excellent knowledge of major social media channels including Facebook, Instagram, WeChat, Weibo and so forth
Knowledge in Marketing & Communications
Proficiency in Microsoft Office (Word & Excel)
Good at creative Copywriting.
Bachelor Degree in Communication, Advertising, Journalism, English or related disciplines
Macau BIR Holder
3 years or above of related experience
Pleasant, Courteous, Hardworking and Independently
Fluent in Cantonese, Mandarin and English
Ability to Work Under Pressure
Event Executive
Job Description:
Responsible for the company’s MICE (Meeting, Incentive Travel, Convention and Exhibition) & Special Event’s implementation.
Invite businesses, government departments, associations, clubs, traders and consulates for potential collaborations.
Propose ways and means to improve MICE business.
Meet all banquet, conference and exhibition organizers at the venue and solicit future business.
Provide support for research of potential specials events to be held in Macau Fisherman’s Wharf.
Have a full understanding of all company event details and introduce to potential customers.
Hold and attend various events to ensure that the targeted markets and audiences are effectively attracted to the promotions.
Develop and maintain collaborative relationships with relevant events industry bodies and committees.
Job Specification:
Bachelor Degree in Event Management or related disciplines
Macau BIR Holder
2 years or above related experience
Pleasant, Courteous, Hardworking and Independently
Ability to Communicate at All Levels
Fluent in Cantonese, Mandarin and English
Ability to Work Under Pressure
廚師領班
職位描述：
按照標準和程序，為客人和同事有效率地，經濟地和衛生地準備食物。
協助副總廚有關廚房的日常操作，並幫助維持高水準的食物準備和展示。
參與菜單菜餚的開發。
實施和監控採購與控制庫存程序。
職位需求：
具澳門居民身份證。
中學畢業或以上
具6年以上相關工作經驗。
西式廚房酒店培訓課程。
負責任、有耐性、自我激勵。
需輪班工作。
乘務員
職位描述：
以親切笑容及熱情的服務態度向賓客打招呼。
禮貌及專業地安排賓客有秩序地乘搭穿梭巴士。
解答賓客對本公司或旅遊方面的查詢，並提供指導。
記錄賓客乘搭穿梭巴士人數。
職位需求：
持澳門居民身份證。
中學畢業或以上。
一年客戶服務相關經驗。
流利粵語或普通話。
誠實、熱情、有禮。
Event Assistant
Job Description:
Responsible for assisting the company’s MICE (Meeting, Incentive Travel, Convention and Exhibition) & special events.
Responsible for inputting and coordinating the special events at Macau Fisherman’s Wharf.
Provide support to the Event Department by arranging meetings, managing diaries, writing agendas, minute taking, updating spreadsheets, ordering stationery and general administration duties such as archiving etc..
Coordinate the team's daily schedule and assist in following up deadlines.
Job Specification:
Proficiency in Microsoft Office (Word, Excel & PowerPoint)
Proficiency in Adobe (Photoshop & Illustrator)
Bachelor Degree in Event Management or related disciplines
Macau BIR Holder
1 years or above related experience
Pleasant, Courteous, Hardworking and Independently
Fluent in Cantonese, Mandarin and English
Ability to Work Under Pressure
Internal Audit Manager
Job Descriptions:
Assist Vice President of Internal Audit to formulate and execute internal audit plans using risk-based methodology.
Assist Vice President of Internal Audit to report to the Audit Committee and management on internal audit assignments including planned reviews, investigations, risk advisory work and any other ad-hoc special projects on a regular or an as-needed basis.
Schedule and assign audit engagements to the Internal Audit team based on skill levels needed.
Develop and monitor procedures, schedules and programs for the daily operations of the Internal Audit department.
Provide training in relation to internal audit techniques and procedures to the Internal Audit team.
Design and execute risk-based audit work programs to evaluate effectiveness and efficiency of internal controls, compliance to policies and procedures and applicable laws and regulations, and the efficiency of operations.
Job Specifications:
Bachelor degree, preferably in accounting, finance, business or related disciplines
Certification in at least one of the following: CIA or CPA
Minimum 4 years of relevant experience in auditing. Experience in gaming and hospitality industries a plus.
Good command in spoken and written English and Chinese
轎車司機
職位描述：
駕駛並維持予客人舒適的轎車服務。
安排車輛清潔，確保車輛任何時候都能保持清潔乾淨的狀態。
遵循交通規則，尤其是車速控制。
對所有客人的資料保密。
職位需求：
具澳門居民身份證。
具澳門B牌駕駛執照。
具3年以上相關工作經驗。
熟悉轎車車輛的操作和駕駛。
熟悉澳門道路。
55歲或以下。
小學畢業或以上。
禮貌、熱情、開朗、工作認真。
需輪班工作。
康體服務員
職位描述：
負責水療、健身房、泳池、客用更衣室，以及由康體部主任安排之日常清潔工作；同時保持所有地方空氣清新及無異味
確保所有設備均運作良好並保持卓越的工作狀態
有禮並有效率地處理客人有關健身中心的要求，並與所有客人維持良好的關係
熟悉健身中心與游泳池內的所有設備
協助客人使用游泳池與健身房內之設施及器械
向康體部的顧客介紹所有的活動、會藉及設施
職位需求：
中學畢業或以上
具相關經驗者優先
具備健身房及泳池相關之標準營運與操作知識
流利粵語或國語，懂英文優先
積極主動、和藹可親、有禮貌、有耐性、有責任心
助理廚師I / II / III
Job Description:
負責在廚房的所有烹飪及製作
預備廚房毎天徵用的用品
保持食品的效益及質量及展示
協助保持工作環境清潔及整齊
Job Specification:
中學畢業或以上
具1年或以上廚房工作經驗
具基本食品生產知識
流利粵語及基本國語
吃苦耐勞、和藹可親、有禮貌、有耐性
資深廚師
職位描述：
根據獲分配的點單製作菜單上的菜式。
遵循上司指示，對餐廳提供的所有餐點（包括單點菜單、套餐及自助餐）的烹飪技巧、煮食方法及食譜標準進行練習、鍛煉及達致熟悉程度。
當供應量不足時，補充食材及食品庫存，並做好相關準備。
檢查於食品儲藏室內生食的數量及質量；當發現食材腐爛或變質時，立刻向主管報告。
檢查所有設備並確保其處於正常運作狀態；如發現器具有破損或短缺，立刻向主管報告。
清潔工作區域，特別是冷藏室及冰箱；並確保所有食物存放在適當的地方，並一直保持最高的衛生標準。
職位需求：
中學畢業或以上。
具基本食品製作知識。
具至少兩年之相關工作經驗。
勤力、主動、成熟、有責任感及有耐性。
懂流利廣東話及英語。
需要輪班工作。
Administrator
Job Descriptions:
Provide day-to-day administrative assistance for the department.
Assist in office management.
Conduct research and collection on any information or data needed.
Prepare and distribute corresponding memos, letters, faxes, forms, etc. to the correct relevant departments or personnel.
Be responsible for filing documents into the systems.
Handle other ad hoc tasks and participate in some special projects as assigned.
Job Specifications:
Bachelor degree holder
Macau BIR holder
2-4 years of related work experience in office administration
Proficient in Microsoft Office applications
Outgoing, proactive, mature, responsible and independent
Proficient in Chinese and English
Sales Executive
Job Description:
Analyze the local market and sales strategies.
Liaise with the potential clients independently and advise professional ideas for customers.
Provide excellent customer service for the customers and build customer relationships.
Make sales calls, promote and disseminate F&B products so as to increase revenue.
Update database and sales reports.
Job Specification:
Degree / Diploma holder or above
Minimum 1 - 2 years' experience in banquet sales
Excellent interpersonal / communication and customer services skills
Proactive, aggressive, outgoing, positive and responsible
Fluent in Cantonese, Mandarin and English
Human Resources Officer
Job Description:
Assist in all rounded human resources function including but not limited to recruitment and compensation and benefits and etc
Providing assistance for staff cost budget, performance appraisal, payroll administration process and organization chart
Maintaining accurate employee data record in HRIS, employee files and filing system
Perform ad hoc HR duties as necessary
Job Specification:
Degree or Diploma holder in Human Resources Management or related discipline
Macau BIR Holder
2 - 3 years working experience in human resources
Fluent in spoken and written English and Cantonese
Well organized, detail oriented and hard-working
Knowledge on Labor Relations Law
Proficiency in Microsoft Excel, Word, PowerPoint and Chinese Word Processing
保安監控室操作員
職位描述：
負責日常監控保安系統工作並撰寫報告
透過監控系統保障公司安全設施運作正常，並防範任何可能發生的非法行為及惡意毀壞公司，職員及客人之行為，以確保酒店及娛樂場保安監控正常運作
需採取預防措施以保障公司資產，並留意公司潛在保安問題
協助公司其他部門以提供保安援助，如發生緊急事件，需向上級通知及報告
職位需求：
高中畢業程度
持澳門特區居民身份証
具良好中文書寫及聽說能力
需輪班工作
具工作經驗者優先
Leasing Officer
Job Description:
Assist Leasing Management Department in providing high grade of day to day leasing service to prospective tenants and existing tenants, and ensure high grade of service is provided, supervise Administrator for the Leasing administration works in achieving company goal and objectives in all leasing aspect.
Liaise with tenants and handle tenants’ requests and complaints.
Receive and convey tenants’ complaints and opinions to senior management.
Assist to do the procedure of shop takeover from existing tenants and shop handover to new tenants, including key handover, checking the shop condition, coordinate with other departments, assist tenants for the shop renovation and monitor the fitting-out work, etc.
Introduce the shop information to prospective tenants by conducting site visit, recommend the proper shop according to the clients requirements
Job Specification:
Diploma graduate or above
Macau BIR Holder
Good computer skills and skillful in Microsoft office
At least 1 years working experience in the leasing field
Initiative, work independent and be able to establish the good relationship with tenants
Fluent in English/ Mandarin/ Cantonese
Internal Auditor
Job Descriptions:
Conduct internal audit engagements based on the established risk-based approach.
Examine and evaluate the adequacy of internal controls, compliance to policies and procedures, applicable laws and regulations, and also the efficiency of operations.
Assist the Internal Audit Manager in performing risk assessments to identify risks faced by the operations as well as the control weaknesses.
Assist Internal Audit Manager in preparing audit reports to record findings, recommendations and management’s courses of action.
Assist Internal Audit Manager in following up with the user departments to ensure that corrective actions have already been taken on the findings identified by Internal Audit.
Make recommendations on how to strengthen internal controls and identify opportunities to improve the efficiency of operations.
Job Specifications:
Bachelor’s Degree holder, preferably in Accounting, Finance, Business or related disciplines.
Obtained or in progress of a CIA or CPA certification is an advantage.
A minimum of 3 years’ experience in Auditing.
Experience in the Gaming and Hospitality industries is an advantage.
Good command in spoken and written English, Cantonese and Mandarin.
Guest Services Agent
Job Description:
Greet and meet guests in the lobby
Handle minor complaints
Check-in / out of the VIP, Suite guest
Co-ordinate with the Duty Manager in assigning rooms for VIPs and pre-registered guests
Take initiative to assist / or solve disputes between guests / associate and report irregularities to the Duty Manager when necessary
Deliver correct information to guests when required
Job Specification:
Diploma or above
1 - 2 years' working experience is preferred
Proficient in Cantonese, Mandarin and English
Pleasant, courteous, hardworking and outgoing
工程技工
職位描述：
檢查及維護酒店的結構和設施，適時進行修葺及改善工程
按部門編排的工作及時間表完成維護保養的工作
定期檢查酒店設備
監督維修承包商的維修工作及進度
根據預防性的保養計劃和臨時需求，操作和維護機械系統，LV和HV電子系統，室內和室外照明系統及排水系統，以及跟進木具，牆身修葺
確保工程系統能安全，有效，可靠地運作和維修保養，提升部門工作表現
職位需求：
中學畢業或以上
具 2 年相關經驗者優先
具有維修客房，包括室內裝修和工程系統的經驗
流利粵語，國語及基本英語對話
有團隊合作精神
能在壓力下工作
Reservation Agent
Job Description:
To handle telephone inquiries, to confirm reservations and to input into the computer system.
To maintain a professional, yet friendly business manner in all guest liaison, personally, in correspondence and on the telephone.
To handle all computer input, manuel filing procedures and statistical information relevant to reservations.
Job Specification:
University graduate or above.
Good communications skills, both spkoen and written.
Proficient in English, Cantonese and Mandarin.
Able to work on shift.
Sales Assistant
Job Description:
Liaison with existing accounts
Make regular calls on clients to ensure they are satisfied and keep aware of their latest planning.
Follow strictly all Hotel’s and Sales & Marketing departmental standard operating procedures
Obtain marketing information, comments and leads from clients and competitors
Job Specification:
F.5 or above
Fluent in both Cantonese / English / Mandarin
Hotel Management Training
Hotel front desk or reservation department background is preferred
Able to communicate to all levels
助理廚師 I / II / III (中廚)
職位描述：
負責於廚房的所有烹飪及製作。
預備廚房毎天徵用的用品。
保持食品的質量、展示及效益。
協助保持工作環境清潔及整齊。
職位需求：
中學畢業或以上。
具 1 年或以上的廚房工作經驗。
具基本食品生產知識。
操流利廣東話、基本普通話及英語。
吃苦耐勞、和藹可親、有禮貌、有耐性。
房務員
職位描述：
對指派的客房進行清潔及整理
每天檢查及補充迷你吧消費品，為前台服務員提供迷你吧收據及報告
通知上級任何工作問題，包括客人的特別要求、疾病等
維持所有設備正常運作
保持工作岡位，周邊區域，布草間及做房車清潔整齊
即時向上級報告遺失或損壞之布草、傢俱、設施及機械
職位需求：
小學畢業或以上
持澳門居民身份證
具 1 - 2 年相關經驗者優先
流利粵語，國語及基本英語
可靠，誠實有禮，有合作精神及良好服務態度
能在壓力下工作及需體力勞動
餐飲服務員
職位描述：
向所有客人提供熱情友好的歡迎。
根據專業要求，擺設餐桌，並確保餐桌保持清潔。
帶領客人到完全擺好的餐桌，並有效控制客人流量。
向客人提供直接服務，包括但不限於為客人點餐、餐桌服務、餐桌清潔、安排坐位等職責。
與客人建立並保持友好關係。
擦拭和重新檢查器皿及餐具，並補充乾淨的餐具以供應用。
負責提供拋光、清洗器皿，及注滿器皿。
適當使用及更換布草。
如果發生投訴，按既定程序處理，並立即通知上級有關客人的投訴。
職位需求：
中學畢業或以上。
具相關經驗者優先。
具基本的餐飲知識。
操流利廣東話及普通話，及基本英語對話。
吃苦耐勞、和藹可親、有禮貌、有耐性。
餐廳經理
職位描述：
監督並協助餐廳里所有員工向客人提供個性化的服務，以確保客人得到全面及高效率的服務。
監督餐廳的收銀記錄及餐飲成本。
為員工制定儀容標准，並檢查員工的個人儀表及衛生。
檢查每條規則及程序的正確性，並指導及監督員工確保其遵循特定的服務程序。
接納客人的意見及投訴，並處理突發情況。如遇緊急情況，需及時向上級匯報。
多與客人溝通並維持良好的關係，拓展交際圈。
職位需求：
中學畢業或以上。
具有餐飲服務之技能及知識
具至少 3 年的餐飲服務主任及管理之經驗。
能夠根據需要準備營運報告。
操流利廣東話及普通話，懂英文優先。
有領導能力、負責任的、積極的、有耐性。
清潔員
Job Description:
負責妥善保管、存放、拋光、清洗廚房內的設備和器具
遵守主管的清潔時間表所出適當的清潔工作
負責廚房內所有地區的一般清潔
熟識處理拋光機的正確使用方法
Job Specification:
具相關經驗者優先
小學程度或以上
流利粵語、普通話及基本英語
F&B Service Supervisor
Job Description:
Assign duties to reporting subordinates and be responsible for cleaning kitchen, equipment and back up on the F&B Outlets Operations
Maintain all hygiene, health and safety regulations. Ensure adherence to service standards and operating procedures established
Identify training needs and development of training plan. Provide coaching and conduct training for all reporting subordinates to ensure that service standards and procedures are followed
Motivate subordinates to excellent performance, enforce discipline when required and participate in the evaluation of their performance
Control beverage inventory and staff rotation in different beverage provision areas in the absence of Assistant Manager
Job Specification:
Secondary school graduated or above
Macau BIR Holder
Minimum 3 years of experience in related position
Related F&B training preferred
Good communication skills
Proficient in Cantonese, Mandarin & Basic English
Demonstrate team spirit and cooperation
保安員
職位描述：
監督及巡視公司業務範圍，包括後勤區域，以確保防火安全等問題
維持賓客及員工的秩序及安全
確保有足夠的防預措施阻止違法者及可疑分子進出
搜查員工包裹及物品
必要時需協助指揮交通
職位需求：
中學畢業或以上
具酒店保安經驗者優先
流利粵語、基本國語及英語
誠實有禮，有合作精神及良好服務態度
需輪班工作
To Apply 申請方式：
Interested parties should send detailed resume to 有意者請將履歷電郵至 recruit@fishermanswharf.com.mo
Recruitment Hotline 招聘熱線： (853) 8799 6199
APPLY NOW 快速申請職位：
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