Ponte 16 Resort, Macau 澳門十六浦索菲特酒店招聘

Ponte 16 is a world-class integrated casino-entertainment resort built over 2.3 hectares. Its architectural design draws inspiration from Macau’s unique East-West cultural pluralism, with a European/Portuguese design infused with traditional Chinese elements.

Ponte 16 has a five-star French hotel Sofitel Macau at Ponte 16, rises to a height of 18 floors with 408 rooms. The integrated resort offers diversified entertainment experience and a variety of exquisite dining pleasures.

We offer a challenging and passionate working environment with endless opportunities allows you to enhance your professional skills and achieve your professional goals. Join us now!

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Beauty Therapist美容師 (5 days work)

Responsibilities:

• Performs all massage, body treatments, and aesthetic services as certified or trained to do so.

• Ensures individualized guest service through acknowledging and responding to needs and expectations.

• Reviews guest’s medical history/ waiver and all information in Spa Soft, prior to performing each treatment.

• Maintains cleans and neat work environment at all times, ensuring equipment for body treatments and personal equipment in safe working order.

• Maintains proper supplies of professional products, towels, and other supplies in treatment rooms.

• Possess thorough knowledge about all aspect of spa’s operations including telephone usage, guest relations, retail sales, and spa services and facilities.

• Ensures proper stocking of all spa amenities, toiletries, and linen items.

• Assists members and guests with the use of sauna, steam, experience shower, etcetera.

• Handles guest complaints and solves problems to the degree possible.

• Works with related hotel departments to ensure efficiency in meeting guest needs.

• Contributes to the team environment by assisting spa colleagues in all areas.

• Follow all safety and sanitation policies.

Requirements:

• Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people

• Proficient in Mandarin (verbal and written) with a second or third language is an asset

• Computer literacy in Windows, MS Office Word, Excel, Opera PMS System, and Spa Soft is recommended

• Diploma or degree in hospitality or related field is an asset

• Must be flexible in terms of working hours, and able to work with little or no supervision

• Immaculate presentation and grooming

• Macau residents have advantages.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Concierge Supervisor 禮賓部主管 (5 days work)

Responsibilities:

• Assist Chief Concierge to supervision all operational tasks as well as their respective delegation and follow-up.

• Lead to ensure LQA standards are implemented and delivered to every guest.

• Aware of VIP visitors and loyalty guests, provide an effective communication with operation team for the arrival, departure and special needs, offer them a polite and courteous personal service.

• Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

• Be familiar with all guest services, daily events and functions within the hotel and to ensure that all Concierge colleagues are also adequately furnished with such information.

• Ensures the cleanliness of the Concierge counter, equipment and storage room, and responsible for the maintenance of all Concierge equipment.

• Sharing daily pre-shift briefing to talents on transport requirement, arrival and departure of VIP guests, functions/ events and special attention that is needed.

• Implement with high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.

• Carries out any other reasonable duties and responsibilities as assigned.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Minimum one (1) years relevant experience in a similar position in a renown international hotel brand

• Good oral and written skills in Mandarin and English

• Familiar with LCAH processes or other loyalty program

• Strong organizational & leadership skills

• Excellent interpersonal & communication skills

• Service oriented with an eye for details

• Confidently able to resolve problems and make decisions

• Good presentation, influencing skills

• Adaptable and flexible and able to embrace and respond to change effectively

• Effective management style, hands-on and approachable.

• Must be physically fit in order to lift and move luggage

• Macau residents have advantages.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Guest Service Agent-Front Office 前堂接待員
(Part time Job on Dec 2024 - Feb 2025)

Responsibilities:

• Provide front of the house guest services to guests.

• Attend to all arriving and departing guests.

• Maintain and update guests’ profiles accurately.

• Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction.

Requirements:

• Good customer services, communication and upselling skills.

• Good command of spoken & written English & Chinese, ability to speak Mandarin is highly preferred.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604 during office hours: Mon-Fri, 9:00am -6:00pm

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Executive Chef

Responsibilities:

• Responsible for the efficient and effective operation of Culinary Department.

• Responsible for creative menus of all F&B outlets, including a luxury fine dining restaurant.

• Ensure all the dishes are designed, prepared, produced and presented with high standards, providing exceptional luxury experience to the guests.

• Coordinate effectively with F&B department and Sales, for profit maximization.

• Responsible for food hygiene, safety and quality in the hotel.

Requirements:

• Solid experience in international cuisine.

• Strong passion for the art of food design and preparation.

• Enthusiastic with exceptional and unique fine dining experience.

• Hands and heart on for fine dining events.

• Able to lead, motivate and develop an international team.

• Knowledge of HACCP.

• Preferably participation in restaurant renovation.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Stella.chong@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr./VIP Club Agent (資深/索菲特行政樓層接待員)
(5 days work)

Responsibilities:

• Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.

• Registers and rooms all arrivals according to established procedures.

• Ensures guest services specified by superiors and guests requests are promptly and courteously met.

Requirements:

• 2 year experience in guest / customer service, or an equivalent working experience.

• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

• Able to speak, read and write English and Chinese. Knowledge of spoken Cantonese will be an advantage.

• Proficient in the use of Front Office OPERA System.

• F&B operation experience is an advantage.

• Macau residents have advantages.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604 during office hours: Mon-Fri, 9:00am -6:00pm

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

FO Supervisor 前堂主管 (5 days work)

Responsibilities:

• Co-ordinate all arrivals and departures, monitoring waiting times, always keeping every guest informed and ensuring that they are as comfortable as possible. Meet and greet VIP guests.

• Ensure LQA standards are implemented and delivered to every guest.

• Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

• Ensures the receptionist operate with suitable sales attitude, and that all talents are aware of the Hotel’s facilities, services and focal selling points to professional present to guest at every appropriate opportunity.

• Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination.

• Ensure that there is adequate talent coverage at the Front Desk at all times; and be present at the Front Desk whenever possible.

• Ensure that the entire Front Office and the surrounding areas and including Lobby, Concierge and Front Desk is continuously clean and tidy.

• Be fully competent in all reception and cashier duties, and cover all shifts if required.

• Deal with room moves and other special guest requirements, maintain amicable and co-operative working relations with all other departments, and ensure seamless communication.

• Follow up on cancellations and no shows and late charge when appropriate.

• Liaise with Concierge to ensure swift baggage dispatch and collection.

• The Front Office Supervisor may be required to carry out other duties, directed by the Assistant Front Office Manager.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Minimum one (1) year relevant experience in a similar position in a renown international hotel brand

• PMS and Office software knowledge

• Excellent oral and written skills in Mandarin and English

• Analytical skills a must combined with creativity and initiative

• Excellent interpersonal & communication skills

• Service oriented with an eye for details

• Confidently able to resolve problems and make decisions

• Adaptable and flexible and able to embrace and respond to change effectively

Floor Supervisor 樓層督導員 (5 days work)

Responsibilities:

• Patrol and be responsible for public area and inspect ensure hotel area cleanliness up to the standard set up by the hotel. And ensuring maximum guest satisfaction and adhering to standard required by our hotel.

• To work on a rotation basis within Housekeeping. To cleaning and upkeep carpets, upholstery and hard flooring in accordance to Hotel standards.

• To respond to paging and follow up where cleaning is needed.

• Arrange to general cleaning of restaurants, offices and public area assigned to him/her periodically by shampooing carpet, dusting and cleaning chandeliers, ceiling, A.C grills and other hard to reach fixtures and places asides form performing his daily cleaning duties.

Requirements:

• Experience in HSKP for 2 years will be preferred have Housekeeping PA management working experience

• Familiarity Housekeeping chemicals and cleaning SOP

• Interpersonal skills to deal with talent issues

• Skill to communicate and coordinate

• Good logic and operational capability

• Skill to office software

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Technician 工程技工 (5天工作)

職位內容：

• 負責酒店的維護、安裝及加改工作

• 負責準確記錄每個工單上使用的物料、確認每個工單的接收和完成

• 向主管報告所有在工作中發現的異常情況

• 保持工具、設備處於良好狀態，時刻保持工作區域清潔

• 以最有效方式進行維修，及時報告重大問題

• 充分利用工具和材料，以避免損壞及浪費

職位要求：

• 需具備三年以上相關的工作經驗

• 良好普通話及廣東話的表達溝通能力

• 能獨立工作及具有責任感

• 需輪班工作

• 澳門居民優先

申請詳情：

如有意申請以上職位，閣下可：

將履歷電郵至 Careers.MACAU@sofitel.com 人才與文化部 (也稱為人力資源部) 或

於辦公時間: 星期一至五、上午9時至下午6時 致電 (853)8861 7606 或 (853)8861 7604

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Engineering Supervisor 工程主管 (5天工作)

Responsibilities:

• Report the regular work to Assistant Director of Engineering and Duty Engineer.

• To develop and implement designed plan for equipment maintenance, take the lead in the processing of emergency maintenance train talent within department.

• To provide supervision and guidance and on the job training to associates and to follow up on work progress to ensure that it is properly carried out and completed on time schedule with acceptable quality. Constantly review & inspect completed works (preventive and work request) for any deficiencies that need to be follow up for accuracy and completeness.

• Treat complaints of harassment and discrimination promptly and confidentially.

• Treat customers and colleagues from all cultural groups with respect and sensitivity.

• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.

Requirements:

• Full understanding and knowledge of engineering operation in hotel

• Good coordination ability of organization

• Practical experience in the field of M & E system pertaining to hotel operation

• Diploma in either Mechanical or Electrical engineering or equivalent

• Min 5 years of operation experience in hotel in similar capacity, preferably from international hotel chain

• Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally Fluent in English is encourage/required (depending on guest contact level)

• Some industrial experience is desirable

• Sound judgment, and strong decision-making, problem-solving and follow up skills

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr. Technician 資深工程技工 (5天工作)

Responsibilities:

• To execute all works assigned in accordance with the guideline and policies and procedures, especially in relation to fire and life safety.

• Be familiar with all the mechanical systems, its operating requirement and characteristics, so as to operate in strict compliance with requirement.

• To attend to guest request and complaints promptly and efficiently to avoid inconvenience or discomfort.

• To practice and make recommendations to engineer on energy conservation improvement.

• To perform all other duties as may be assigned by DIR of ENG， Asst. DIR of ENG

• To inspect all mechanical systems and make operation status records as per inspection list To correct and report operation deficiency, unusual events and safety hazards conditions to engineer To feedback and make recommendations to engineer for needs of system and plants modification, upgrading, methods of operation or repairs, etc. that could improve efficiency and productivity.

• To maintain tools and equipment properly and keep the workplace cleans and tidy.

Requirements:

• Good knowledge and hand on skills of mechanical system operation, repair and maintenance

• Knowledge and skill of repair and maintenance of laundry plant, kitchen equipment, pump, etc.

• Knowledge of water treatment testing / analysis

• Good knowledge of steam and town gas

• Technical vocational institute training in general mechanical repairs & maintenance

• Min2-3 years working experience in mechanical system preferably with hospitality industry

• Skill of lathe machine, shearing machine operation

• Skill of diesel oil generator maintenance

• Skill of electrical & gas welding will

• Skill of pipe work installation

• Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally

• Sound judgment, and strong decision-making, problem-solving and follow up skills

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Executive Floor (Club Millesime) Supervisor 行政樓層主管(5 days work)

Responsibilities:

• To assist Club Millesime Manager to manage for all activities at the Club Millesime, lead the shift to complete the tasks.

• Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.

• Be good knowledgeable with brand standard and implement it.

• To implement the department’s SOP, P&P, rules and regulations, to ensure that standards are in accordance with the operations manual.

• Maintains a steady flow of communication to Club Millesime Manager and other section supervisors.

• Make recommendations to management on equipment, work methods, supplies and decorations.

• Prepare and check various daily and monthly records and reports, and other reports as required.

• Supervises and guides Club Millesime Agent to ensure that hotel’s policies and procedure are adhered to.

• To assist manger to supervises Club Millesime operation and workflow to maximize guests’ satisfaction.

• To ensure all Club Millesime Agent adhere to the Hotel rules and regulation.

• To supervise and delegate duties to all Club Millesime Agent within the section and to prepare their work schedules as required.

• Observe associate’s performance and give the feedback or direct correctly, report their performance to the manager impersonality.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Minimum one (1) years relevant experience in a similar position in a renowned international hotel brand

• PMS and Office software knowledge

• Excellent oral and written skills in Mandarin and English

• Excellent experience in both Front Office and Food & Beverage operations

• Familiar with LCAH processes or other loyalty programmer

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Administration Manager 行政事務經理

Responsibilities:

• Assist the Assistant Director in supervising the day-to-day operation of Administration and General Warehouse to ensure all related activities run as scheduled.

• Supervising the full spectrum of office administration functions including daily office administrative operations, procurement, inventory management, contract and documentation, etc.

• Assist in managing and supervising administrative staff and delegating tasks.

• Assist the Assistant Director in developing and periodically reviews and updates the Administration and General Warehouse policies and procedures.

• Assist in budgeting and financial management, including tracking expenses and preparing reports for the office.

• Conduct cost control review periodically in accordance with the company’s cost saving strategy.

• Maintain records and files, ensuring they are accurate and up to date.

• Provide administrative support to the office as needed, such as handling office correspondence, prepare and distribute internal communications and announcements, recording meeting minutes, etc.

• Perform other duties that may be assigned

Requirements:

• At least 5 years supervisory or managerial experience.

• Bachelor’s Degree in Business Administration or related areas.

• Knowledge of Procurement system.

• Advance knowledge in MS Excel.

• Good knowledge in business English and ability to prepare analytical reports in the appropriate format.

• Strong written and verbal communication skills with a keen sense of attention to details.

• Financial literacy in budgeting and expenditure monitoring.

• Ability to transition easily between collaborative and individual work styles.

• Multi-tasking abilities coupled with a positive attitude and discretion is essential.

• Independent, well-organized, responsible and pleasant personality

• Candidates with less experience will be considered as Assistant Administration Manager.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1602-24JT294190

Senior Human Resources Officer – C&B 人力資源高級主任 (Ref: HRSOFR)

Key Responsibilities:

• Perform full spectrum in Compensation and Benefits including payroll and attendance operations, benefit management, headcount control and medical scheme etc..

• Assist in HRIS development and testing.

• Report on payroll expenses.

• Ensure wages and tax withholdings comply with regulations

• Support other assigned HR tasks and ad-hoc projects

Requirements:

• Degree holder in Human Resources Management or relevant disciplines.

• 5+ years relevant working experience in mid-to-large corporate which is using HRIS.

• Well-versed in Macau labour ordinances and related statutory regulations.

• Proficiency in office applications (e.g. MS Word, Excel, Powerpoint).

• A can-do attitude with strong interpersonal skills, and capable to deal with all levels of staff.

• Excellent communication and presentation skills.

• Self-motivated, detail-minded, well-organized and able to work independently.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1603-24FN372943

辦公室助理 Office Assistant (Ref: ADMOA)

主要職責：

• 負責一般辦公室茶水工作，如茶水間整潔，確保茶水間日常用品充足

• 維護辦公室環境與設備之整齊及相關雜務

• 必須外勤工作送/收文件， 銀行入數等事宜

• 分類郵件，處理內部和外部的文件傳遞/收集

• 協助處理前台工作，如接聽電話、接待訪客等

• 協助處理其它臨時委派之工作

職位要求：

• 初中畢業或以上程度

• 3年相關工作經驗者優先考慮

• 能操流利廣東話

• 略懂英語及國語優先考慮

• 懂電腦操作及中文輸入法優先考慮

• 良好溝通技巧、勤奮、守時、有禮 及 具責任感

• · 工作服裝及儀表需素雅、莊重、整潔

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1602-24FM501876 填寫好職位申請表

Food & Beverage Server餐飲服務員 (5 days work)

職責：

• 對食品和飲料菜單有很好的了解

• 及時準確地接受食品訂單、配送食品和飲料

• 以資訊豐富且有用的方式幫助客人了解菜單

• 遵守酒店政策、程序和服務標準

• 其他指派的職責

要求：

• 初中畢業或以上

• 學習能力強

Sr./Telephone Operator 總機接線生 (5 days work)

Responsibilities:

• Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

• Deliver all guests’ messages, mail and fax are handled and distributed properly.

• Ensure the efficient and prompt handling and delivery of all guest requests throughout the hotel.

• Handle the room reservation during Reservation’s absence.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• At least 1 years of relevant experiences in luxury hotel

• Excellent interpersonal & communication skills

• Adaptable, flexible and able to embrace and respond to change effectively

• Fluent in spoken English, Mandarin and Cantonese

Seamstress 縫紉員 (5 days work)

職責：

• 負責縫紉制服。

• 保持及維護縫紉設備。

• 協助收發制服。

• 完成主管交予的工作。

• 縫補和修改員工的制服。

要求：

• 身體狀況和視力良好。

• 熟練縫紉機的操作。

• 對布料的分辨有很好的了解。

• 具有靈巧的縫紉手藝。

Sr./Guest Service Agent 前堂接待員 (5 days work)

Responsibilities:

• Provide front of the house guest services to guests.

• Attend to all arriving and departing guests.

• Maintain and update guests’ profiles accurately.

• Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction.

Requirements:

• Diploma or above in hospitality management.

• Good customer services, communication and upselling skills.

• Good communication skills in both written and spoken English, Mandarin or Cantonese.

• Knowledge of Opera Systems is an advantage.

• Flexible work hours & overnight shift required.

Guest Relation Officer 賓客關係主任 (5 days work)

Responsibilities:

• Remains observant and responds to each guest who approaches the hotel.

• Maintains high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.

• Stand by in the Front Desk or lobby area, to assist Front Office Operating department to provide service at critical guest flow time.

• Coordinate and escort guest for the arrival, stay and departure experience to ensure a seamless experience.

• Review all loyalty/VIP guest incidents and ensure proper follow up is completed with the relevant departments.

• Coordinates with Front Desk, Executive Floor, Concierge and Service Center to ensure a smooth operation and the highest level of guest satisfaction.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• At least 1 years of relevant experiences in luxury hotel

• Excellent interpersonal & communication skills

• PMS and Office software knowledge

• Adaptable, flexible and able to embrace and respond to change effectively

• Fluent in spoken English, Mandarin and Cantonese

Duty Manager 值班經理 (5 days work)

Responsibilities:

• Attends to referred and handles guest enquiries in a courteous and efficient manner and reports guest complaints or problems to next level supervisor for necessary action and assure follow up with guests.

• Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination.

• Presence in the lobby area all the time, support Front Desk or Concierge operation initiatively, and ensure both colleagues and facilities/equipment are in good condition.

• Coordinates management of the Front Desk, Executive Floor, Concierge and Service Center to ensure a smooth operation and the highest level of guest satisfaction.

Requirements:

• Minimum 5 Years’ experience in 5 star Luxury Hospitality required

• Strong experiences in Rooms division.

• Must be well-presented and professionally groomed at all times.

• Excellent leader and trainer with solid motivational and teamwork skills.

• Good communication skills in both written and spoken English, Mandarin or Cantonese.

• Previous Accor experience and worked in Asia would be a plus.

Assistant Restaurant Manager 餐廳副經理 (5 days work)

Responsibilities:

• Give direction to the entire food & beverage operational departments, which include Banquets, Restaurant, Room service, Lounge, Bakery, and the Kitchen

• Focus on achieving hotel profitability through revenue generation and effective cost controls

• Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary

• Develop and train F&B operational managers and supervisors, analyzing current trends and making recommendations accordingly

Requirements:

• Minimum of 3 years food and beverage management experience, preferably in the luxury setting

• A strong understanding of operational controls, budgeting, forecasting, menu engineering, sales, and marketing

• Strong oral and written communication skills in English and Chinese

• Ability to train and develop team members

• Ability to work effectively in a team environment and take initiative

• Excellent organizational, leadership & analytical skills

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Restaurant Supervisor 餐廳主管 (5 days work)

Responsibilities:

• Direct and supervise the team in operations and service delivery according to hotel standards

• Provide quality service to guests and surpass their expectations

• Enhance the effectiveness of kitchen and services team; smooth operations of work section assigned

• Ensure the cleanliness of the restaurant, tableware and silverware are properly placed and set up

Requirements:

• High Diploma or above

• Minimum 3-5years relevant experience in Hotel or F&B industry, with at least 1 year in supervisory level

• Knowledge of western dining cuisine and wine is an advantage

• Service oriented with outgoing personality, self-motivated

• Good command of spoken English and Cantonese, Mandarin is desirable

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Captain 餐廳領班 (5 days work)

Responsibilities:

• In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known.

• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.

• Supervise cash handling and banking procedures.

• Supervise the maintenance of service equipment.

• Monitor standards of guest facilities and services.

• Control stock and monitor security procedures.

• Assist with menu and wine list creation.

Requirements:

• Good oral and written communication skills

• Experienced in all aspects of restaurants service

• Hotel Restaurant Management graduate

• Minimum 1 - 2 years Hotel experience with at least 1 year in a International operation environment

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Project Coordination Manager (Ref: PRODCOMGR)

Responsibilities:

• Plan project timelines, manage resources, and keep track of multiple tasks.

• Organize and communicate all the details of projects, organizing coordinating meetings.

• Arrangements, preparing and updating reports and budgets.

• Project management and coordination with team members.

• Serve as a liaison between those Government Departments and the project manager.

• Assigning and monitoring daily tasks and communication.

• Reports and updates for the project manager.

• Site supervision/coordination and site measurement work.

• Checking of site setting out / land surveying/ alignment works.

Requirements:

• Diploma/Higher Diploma or above in Civil Engineering, Building Management/building study, Building service, or related disciplines.

• Minimum 8 years of experience in Civil/Building/Building Service works in Contractors or Consultants or Developers for projects.

• Min. 2 years or more on-site working experience for inspection of works/engineering works is an advantage.

• Able to work independently, overtime under pressure, and meet tight deadlines.

• High Professional Conduct and Integrity.

• Fluent communication skills in Mandarin, English, and Cantonese.

• Computer knowledge of AutoCAD, Adobe Acrobat, Photoshop, mircro soft in word/excel, micro soft Project is an advantage.

• Frequent travel to or stationed in Macau or Overseas when required.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1618-24DL334524

Director of Sales and Marketing (Ref: SMKTDIR)

Job Description:

We are seeking a skilled professional who can drive profitability and contribute to the growth of our organization. This role involves executing sales and marketing plans, analyzing programs, interacting with customers, supervising gaming hosts, and optimizing team strategies. Responsibilities include achieving revenue targets, providing program reports, understanding customer desires, and managing marketing budgets.

Responsibilities:

• Develop and implement a comprehensive marketing plans and sales strategy to drive customer acquisition, retention, and revenue growth.

• Lead and manage the sales and marketing team, providing guidance, coaching, and support to ensure high performance and achievement of targets; foster a collaborative and results-driven team culture within the organization.

• Develop and implement player development and loyalty programs to acquire new business, capture premium players and retain existing ones.

• Collaborate with cross-functional teams, including marketing and operations, to develop and execute integrated sales and marketing campaigns.

• Stay updated with industry developments, regulations, and compliance requirements, ensuring adherence to all relevant standards.

• Monitor industry trends, market conditions, and competitor activities to identify potential opportunities or threats.

• Drive continuous improvement in sales processes, policies, and procedures to enhance efficiency and effectiveness.

• Prepare and manage sales forecasts, budgets, ensuring cost-effectiveness and a strong return on investment

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field (advanced degree preferred).

• Proven experience as a Sales Director or similar leadership role in the gaming industry.

• Strong track record of achieving sales targets and driving revenue growth.

• Excellent leadership and team management skills, with the ability to inspire and motivate a sales team.

• Exceptional interpersonal and relationship-building abilities to establish and maintain productive partnerships with clients and stakeholders.

• In-depth knowledge of the casino industry, including market dynamics, customer behavior, and regulatory requirements.

• Strategic thinking and analytical skills to identify market opportunities and develop effective sales strategies.

• Outstanding communication and presentation skills, with the ability to influence and negotiate at all levels.

• Ability to work in a fast-paced and dynamic environment, demonstrating resilience and adaptability.

• Frequent travel to or stationed in Macau when required.

Note: This job description serves as a general overview of the responsibilities and qualifications expected of a Director of Sales and Marketing. It may be modified as per the specific needs and requirements of the organization.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1612-24BL242799

Assistant Accounting Officer ( Ref : FA_ SACOFR) 助理會計主任

Key Responsibilities

• Accounts Payable function

• Including issuance cheques, input journal voucher and payment vouchers

• Assist prepare monthly financial reports and related schedules

• Other clerical duties and ad hoc assignment as required

Requirements

• Macau resident

• Secondary school or above, LCC Elementary Level or above.

• Previous accounting working expenses is preferred

• Proficiency in PC knowledge (MS office, Word, Excel) and Chinese Typewriting

• Hardworking and numerate

• Mature, independent, responsible and able to be a good team player

• Immediate available is preferred

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=1&vid=1601-24BV014228

HR Coordinator (Ref: HRCOR) 人力資源協調員

Job Description

• Perform full spectrum of HR functions including recruitment, training, employee relations, compensation and benefits, expatriate management and payroll.

• Assist to Human Resources Manager to conduct staff interview or counseling, organize staff activities, deal with the recruitment media, closely work with the external organizations or subsidies on HR related matters.

• Support all HR tasks and Ad-hoc projects

Requirement

• Degree holder in Human Resources Management or relevant disciplines, with 1-2 years relevant working experience is preferred.

• Experience in mass recruitment, handling imported labor affairs and liaising with government bodies and agencies for work permit application/renewal is an advantage

• Well-versed in Macau Employment Ordinance and related statutory ordinances

• Proficiency in PC knowledge (MS office, Word, Excel) and Chinese /English Word Processing

• Good command of written and spoken Chinese and English, knowledge of Putonghua is an advantage

• Good attitude with a strong interpersonal skills, and capable to deal with all levels of staff

• Excellent communication and presentation skills

• Self-motivated, detail-minded, well-organized and able to work independently.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1603-24BN441718

Senior Marketing Manager 市場高級經理 (Ref: SMKTMGR)

Position Overview:

We are seeking a talented and experienced Senior Marketing Manager with at least 5 years of management experience in a related field. The ideal candidate should possess strong communication skills, be well-versed in all aspects of promotion platforms and have a deep understanding of the latest trends in social media marketing. Experience in casino marketing is preferred. The candidate will be responsible for developing and executing marketing strategies to engage target audiences, enhance brand awareness, and drive revenue growth.

Responsibilities:

• Develop and execute comprehensive marketing strategies to support the overall business objectives and targets. Continuously evaluate and refine marketing plans to maximize campaign effectiveness and ROI.

• Lead the planning, implementation, and evaluation of promotional campaigns with various partners across multiple channels. Proactively stay up-to-date with emerging trends and technological advancements in promotion platforms, ensuring familiarity and proficiency in their use.

• Utilize social listening tools to monitor brand mentions, industry trends, and customer sentiment. Analyze social media metrics and generate reports to assess the effectiveness of social media campaigns. Use data-driven insights to refine strategies and improve performance.

• Identify and collaborate with relevant influencers to amplify brand reach and engagement. Develop and manage influencer partnerships, including contract negotiation and performance tracking.

• Supervise and provide guidance to the marketing team, fostering a collaborative and high-performance work environment. Delegate tasks, set performance objectives, and conduct regular performance evaluations.

• Oversee brand positioning and ensure consistent messaging across all marketing channels.

• Conduct market research, competitive analysis, and customer segmentation to identify target markets, market trends, and consumer insights. Utilize data-driven decision making to optimize marketing strategies and tactics.

• Develop and manage marketing budgets, ensuring effective allocation of resources to achieve marketing goals and objectives.

• Maintain in-depth knowledge of the market, including competitive and regulatory landscapes, and proactively communicate and address potential issues as they arise.

• Collaborate cross-functionally with internal teams such as operations, finance, and sales to align marketing efforts with organizational objectives. Establish and maintain relationships with external stakeholders, including media partners and vendors.

Qualifications:

• Bachelor's degree in Marketing, Business Administration, or a related field. Advanced degree is a plus.

• Minimum of 5 years of experience in a management position within the marketing field.

• Previous experience in casino marketing is highly preferred.

• Strong communication and interpersonal skills, with the ability to effectively communicate complex ideas and influence stakeholders at all levels.

• Proficient in market research, data analysis, and interpretation of marketing metrics.

• Exceptional leadership and team management abilities.

• Passionate and result-driven with a proven track record in marketing strategies, project management, and spearheading creative campaigns.

• Excellent written and verbal communication skills, with the ability to craft compelling content for different marketing channels and managing multi-media projects.

• In-depth knowledge of various social media promotion platforms and marketing channels, including but not limited to Facebook, Instagram, Youtube, TikTok, and Xiaohongshu.

Note: This job description serves as a general overview of the responsibilities and qualifications expected of a Senior Marketing Manager specializing in social media. It may be modified as per the specific needs and requirements of the organization.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1605-24AT233788

Assistant Property Officer (Ref: PROPAOFR) 物業管理助理主任

工作職責：

• 負責協助主管處理物業的日常運營，包括但不限於客戶投訴處理、維修維護、安全管理、設施保養等

• 負責監察各服務供應商提供的服務，確保能提供優質的服務供應

• 定期進行物業巡查以確保物業環境整潔、安全和舒適，維護物業形象

• 協助管理由公司營運的商業店舖及兒童遊樂中心及制作營運報告

職位要求：

• 具有物業管理文憑或相關專業資格證書

• 至少 3 年以上物業管理相關工作經驗

• 能操流利粵語、普通話及英語

• 具良好電腦操作及文書處理能力，熟練使用辦公軟件（如Microsoft Office）

• 具備良好的團隊管理及溝通能力

• 負責任及能夠承受壓力

• 熟悉物業管理相關法規政策，並有良好的實務操作經驗

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1608-23NV163830

Human Resources and Talent Development Manager 人力資源及可持續發展經理

Responsibilities:

• Involve in managing activities such as job design, employee relations, performance management, training & development and talent management

• Assist VP to develop and implement HR strategies and initiatives aligned with the overall business strategy

• To conduct annual training and development needs assessment.

• To develop training and development programs and objectives.

• To train and coach managers, supervisors and others involved in employee development efforts.

• To plan, organize, facilitate and order supplies for employee development and training events.

• To update and maintain organizational communications such as internal bulletin boards and memos to ensure employees have knowledge of training and development events and resources.

• To conduct follow-up studies of all completed training to evaluate and measure results.

• To evaluate the effectiveness and modify the programs as needed.

• Exemplifies the desired culture and philosophies of the corporate.

Requirements:

• Bachelor's degree or above in Human Resources or relevant field.

• 5+ years of experience designing and implementing employee development programs.

• A creative and analytical mind, self-motivation, strong organization, communication and interpersonal skills, and be able to work under pressure

• Ability to evaluate and research training options and alternatives.

• Ability to design and implement effective training and development.

• With a can-do mindset, practical sense in thinking and problem solving.

• Familiar with Macau Employment Ordinances is a plus.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1603-23MV054124

Order Taker 接單員 (5 days work)

Job description:

• To handle and log all incoming calls. / inquiries related to Housekeeping operations.

• Follow up on guest requests, dispatch orders to concerned colleagues in system accordingly and ensure the requests are completed up to guest satisfaction

• Provide general administrative support to the Housekeeping team

• Keeps files and records in good order to enable you to locate information as requested.

Requirements:

• Minimum 1 year working experience in housekeeping or other related hotel operations

• Positive, helpful attitude and excellent telephone manner

• Strong oral and written communication skills, preferably in both Chinese and English

• Good computer skills

• Shift duty is required

F&B Clerk 餐飲文員 (Ref: FBCLK)

工作職責：

• 協助餐飲部門行政事務：

  • 部門內外溝通與協調

  • 行政資料管理

  • 會議記錄與執行追蹤

  • 執行企劃書、簡報等文件編輯

  • 資料歸納、分析、蒐集處理

• 完成工作時程表，管理行事曆，並負責會議協調與安排

• 準備會議議程，參與會議並撰寫會議記錄

• 協助餐飲總監報表製作及分析

• 收發公文並處理會簽文件

• 完成餐飲總監交辦事務

職位要求：

• 工商管理或相關學科的學士學位持有者。

• 有文書經驗優先考慮

• 良好的英語和漢語（廣東話和普通話），書寫和口語能力。

• 懂電腦知識（MS office、Word、Excel）和中英文文書處理

• 工作勤奮，主動性強

• 積極的工作態度及有團隊合作精神，對人有禮貌

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?lang=1&vid=1621-23HL541977 填寫好職位申請表

IT Support 電腦技術員 (Ref: ITSUPORT)

工作職責：

• 主要負責監控所有電腦系統以維持娛樂場日常運作。

• 負責操作行政辦公室和娛樂場內電腦軟件安裝和執行。

• 網絡基礎設施的維護和管理，包括參與一些專門項目任務。

• 硬件維修、電腦保養和更換設備等。

• 解決電腦故障問題，對軟件和硬件的用戶提供支援。

• 處理系統備份和恢復，清除及預防電腦病毒。

• 為終端用戶提供辦公室應用軟件培訓。

職位要求：

• 計算機科學，信息技術等相關高級文憑或大學本科畢業，具有相關工作經驗者優先考慮。

• 熟悉XP/ 7 / 8 / 10，微軟Office，TCP/ IP網絡，Windows域。

• 具有計算機編程知識者優先考慮。

• 能操流利廣東話及英語。

• 善於解決問題，有良好的溝通技巧和電話應對技巧。

• 自我激勵和對工作熱誠的團隊成員。

• 需輪班工作。

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1606-23HU075536

保安員 (Ref: SQGUARD)

工作範圍：

• 負責物業保安工作包括巡邏、出入口控制及出入人士資料登記

• 負責執行公司之安全指引及規則，以確保娛樂場及酒店正常營運

• 負責檢查及確保物業內之各項安全設施運作正常，並執行各項有關之緊急應變程序

• 防止物業範圍內發生盜竊、火警、惡意破壞及非法行為及／或任何危害公司、員工及／或客人之行為

• 需時刻保持高度警覺，維護公司資產及提供安全環境予客人及員工

• 於需要之情況下，協助執行執法機構之指引

職位要求：

• 小學程度或以上

• 具1-2年保安工作經驗

• 體魄強壯

• 具娛樂場/酒店保安之相關經驗或曾任職紀律部隊者優先考慮

• 良好的溝通能力，能講普通話更佳

• 需二十四小時輪班工作

• 可即時上班者優先

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1607-23HU254927 填寫好職位申請表

Chef 西餐廚師 (Ref: MJCHEF)

工作職責：

• 按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準

• 監督食物質量及成本，保證顧客最高的滿意度

• 協助制定餐單之菜單。協助主廚改進食物之烹飪方法

• 專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目

• 負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等

• 定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨

• 經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具

職位要求：

• 1 年廚房經驗以上

• 積極正面的工作態度，有團隊合作精神

• 持西餐基礎或專業烹調證書課程優先考慮

• 須夜班工作，可即時上班者優先考慮

• 有澳門工作經驗和懂廣東話者優先

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23EQ421643 填寫好職位申請表

服務大使 Service Ambassador (Ref: VIPAMB)

工作職責：

• 主動與客人溝通、介紹本娛樂場及酒店之特色、設施、所享優惠及其使用方法，並鼓勵客人成為會員。

• 為客人講解及辦理會籍申請、協助兌換籌碼、領取禮品及協助完成公司之推廣活動等工作。

• 協助接送客人穿梭往返碼頭及娛樂場酒店。

• 主動為客人解答查詢、提供適當協助及優質的客戶服務。

• 支援主管處理娛樂場場內之一般運作及文書工作。

• 協助貴賓廳辦理酒店入住手續。

職位要求：

• 具中五畢業或以上程度。

• 樣貌端莊整潔，有團隊精神、善於與客人溝通；談吐、待人有禮，性格開朗及態度誠懇親切。

• 操流利的廣東話或普通話，懂基本英語應對更佳。

• 須二十四小時輪班工作。

• 有相關工作經驗者優先。

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1614-23FN552215 填寫好職位申請表

冷氣技工 Technician (Ref: PROPTECH)

工作職責：

• 向值班工程師或組長匯報工作事項

• 負責公司物業範圍內一般機電工程之安裝、維修及保養工作

• 正確並有效地執行上級所委派的工作

• 協助執行工程任務及已計劃之維修項目

• 報行空調系統中日常出現的突發維修任務

• 需按照值班工程師所編排的更次依時上班

• 維持所有電機房及工作室之整潔

• 善用及妥善保管工作用具及耗材

職位要求：

• 需具備三年以上空調系統或屋宇設備相關的工作經驗

• 良好普通話及廣東話的表達溝通能力

• 能獨立工作及具有責任感

• 需輪班工作

• 持有電機、機械、空調系統安裝與維護、屋宇設備或其他相關課程證書或職業資格證照

• 熟悉水泵、中央空調系統、分體式空調機、VRV空調機設備的工作原理及維護工作者優先考慮

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1618-23FQ492742 填寫好職位申請表

Property Manager 物業管理經理 (Ref: PROPMGR)

Responsibilities:

• Assistant to manage all aspects of assigned properties;

• Participates as an active and contributing member of the Management Group and other sub-groups as appropriate;

• Make recommendations to the Management to identify the strategic goals of the department and, once set, determine path to implement goals;

• Maintains a constructive and highly interactive relationship with the other departments to maximize asset value and streamline operations process and procedure, including but not limited to:

  • Accounting on budgeting, monthly and annual reporting, reforecasts, etc.;

  • Risk Management on insurance, crisis preparedness and avoidance;

  • Legal Department on government regulation and legal matters at the property level;

  • Human Resources on employment related issues;

  • Procurement on project management and contractor performance to ensure all projects are completed timely and accurately;

• Facilitate in the establishment and implementation of Policies & Procedures to ensure efficient operations

• Providing leadership, training, coaching and guidance to the teams

• Perform any ad-hoc duty as assigned

Requirements:

• Degree holder in Property / Housing / Real Estate Management or equivalent;

• At least 8+ years' experiences of Property Management in Casino/ Hotel /shopping malls/ commercial properties and retail shops;

• Customer-oriented, with excellent interpersonal and communication skill;

• Proven leadership and management skills in dealing with complex projects and personnel situations.

• Excellent command of both spoken and written English and Chinese, knowledge of Putonghua is an advantage.

• Proficiency in PC knowledge (MS office, Word, Excel) and Chinese Word Processing

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1608-23GN184297

F&B Manager 餐飲經理 (Ref : FBMGR)

Responsibilities:

• Plans, organizes, supports, controls, and evaluates the operation of the Food & Beverage Department. Accomplishes the targets set forth by the company through the management of the department heads.

• Monitor the staff performance and manage to maintain a team of highly motivated staff in order to ensure endeavoring high quality services to the customers.

• Assist to solve customer complaints & staff’s grievances in a timely and effective manner

• Establish staff training & establish succession plan for F&B Director.

• Adherence to all relevant policies and procedures whereby F&B cost & supplies can be requisitioned & charged

• Keep the cost compiling with budgets & the operations in a profitable manner (e.g. by ensuring minimum manpower)

• Undertake any other duties as requested by the Director of Food & Beverage

Requirements:

• Degree holder in hotel management, catering or related disciplines

• With 8 years or above hands-on experience in managing food servicing operations in Hong Kong or Macau, from casino environment or hotel restaurant operations.

• Good command of both English and Chinese (Putonghua and Cantonese)

• Proficiency in MS office applications

• With strong leadership skills and excellent communications skills in building good relationships at all levels within the organization and extra partners

• High level of motivation and discipline to achieve business objectives and common goals, and adopts and implements new approaches and practices to meet changing circumstances

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23GU484782

Senior Marketing Executive, Corporate Communications and Marketing (Ref : MSMKTSEXE) 市場推廣高級主任

Responsibilities:

• Assist to develop, coordinate and implement digital marketing campaigns as well as seasonal sales promotions based on content driven themes

• Develop and coordinate in the production of corporate and marketing collateral to ensure effective communication

• Support online and offline marketing campaigns execution and coordinate with different internal and external parties on the promotions and events

• Gather updated travel information of Macau, establish and maintain the external merchant network for developing video marketing content

• Support social media campaigns, digital marketing programs and content development

• Support on data consolidation, marketing intelligence report and other marketing reports as needed

• Provide administrative support to maintain the updated marketing information of the in-house media channels and website

• Perform any ad hoc project as assigned

Requirements:

• Degree holder or above in Marketing, Branding or Communications, Business Studies or related discipline

• Willing to learn, energetic, self-motivated, proactive and showing interests in social media

• Strong team player and highly collaborative, capable of multi-tasking and able to work under pressure

• Good command of written English and Chinese

• Attentive to details

• Willing to work overtime and on holiday to support the marketing campaigns and should possess with a can-do attitude

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1605-23BR031029

COOK1 (Ref : 168COOK1) 中餐廚師

工作職責：

• 具中菜之食品烹調技巧

• 能獨立炒鑊及處理所有切配工作

• 熟悉醃肉食品及有關之處理程序

• 安排及協助清洗廚房、爐具及器皿及保持廚房清潔衛生

• 協助主廚處理一切廚房內之日常運作及獨立處理各項事宜

要求：

• 需輪班工作

• 具有廚房工作經驗及炒爐經驗

• 有砧板及麺檔工作經驗

• 滬粵菜廚師優先

• 吃苦耐勞，工作勤奮，主動性強

• 積極的工作態度及有團隊合作精神，對人有禮貌

• 有澳門工作經驗

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23BK431753 填寫好職位申請表

Chef (Ref : MJCHE) 西餐廚師

工作職責：

• 按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準

• 監督食物質量及成本，保證顧客最高的滿意度

• 協助制定餐單之菜單。協助主廚改進食物之烹飪方法

• 專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目

• 負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等

• 定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨

• 經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具

要求：

• 1年廚房經驗以上

• 積極正面的工作態度，有團隊合作精神

• 持西餐基礎或專業烹調證書課程優先考慮

• 須夜班工作，可即時上班者優先考慮

• 有澳門工作經驗和懂廣東話者優先

• 必須年滿21歲

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23EQ421643 填寫好職位申請表

F&B Server (Ref : FBSERVER) 餐飲服務員

工作職責：

• 負責娛樂場內餐飲部或中西餐廳內工作，包括佈置及清理餐桌、為顧客帶位或安排座位、點餐、端送食物和飲品、收銀等

• 以專業及有善的服務態度回應客人的需求

• 主動向客戶提供適當的協助及優質的服務

要求：

• 高中畢業或以上。

• 有相關工作經驗者優先。

• 有活力、樣貌端莊整潔，有團隊精神、有責任感。

• 善於與客人溝通、待人有禮及態度誠懇親切。

• 操流利廣東話、中文書寫良好、略懂基本英語及普通話。

• 須輪班工作。

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-22KU445866 填寫好職位申請表

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Application:

Interested parties are welcomed to:

- Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人才與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

WYNN MACAU 永利澳門招聘

我們誠邀有興趣加入財務部的本澳居民申請以下職位。立刻加入永利渡假村的精英團隊，實現專業發展路向，成就理想前程！

請於辦公時間星期一至五上午9時至下午6時致電招聘中心，亦可將個人簡歷發送到招聘郵箱：

永利皇宮招聘中心
(853) 8889 1188
jobs@wynnpalace.com

永利澳門招聘中心
(853) 8986 6222
recruit@wynnmacau.com

如欲了解更多職位詳情，請登入 wynncareersmacau.com

Wynn is hiring positions under Finance. If you thrive for joining a team where you can grow and achieve your ambition, please do not hesitate to apply!

Please contact our Recruitment Hotline between 9:00 a.m. to 6:00 p.m., or forward your CV to our Recruitment Email:

Wynn Palace Recruitment Center
(853) 8889 1188
jobs@wynnpalace.com

Wynn Macau Recruitment Center
(853) 8986 6222
recruit@wynnmacau.com

To learn more about the opportunities at Wynn, please visit: wynncareersmacau.com

客戶關係管理兼職數據助理 Part Time Data Assistant - Customer Relationship Management (ID:3903BR)

主要職責

• 負責透過使用和分析資料、利用機器學習模型以及建立活動工作流程來支援行銷策略活動，以增強與目標受眾的客戶關係。

職位介紹

• 建立活動工作流程及開發

• 分析及開發最佳的活動工作流程

• 協助發現及解決與工作流程相關的問題

• 維護數據管道以支援活動工作流程

• 精通Python、SQL

職位要求

• 教育程度：電腦學和數據科學專業本科四年級或以上學歷

• 語言能力：良好的英文和中文書寫和口語

• 電腦應用：有使用 Python、SQL或其他機器學習/統計工具的經驗者優先

Job Purpose

• Support marketing strategy campaigns by using and analyzing data, utilizing machine learning models, and building campaign workflows to enhance customer relationships with our target audiences.

Key Responsibilities

• To build the overall campaign workflow and development

• Analyze and develop optimized campaign workflows

• Assist to troubleshoot and resolve complex workflow-related issues

• Maintain data pipelines to support campaign workflows

• Competent in Python, SQL

Competencies and Requirements

• Education: Undergraduate Year 4 student or above in Computer Science and Data Science

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Prior experience working with Python, SQL, or other machine learning/statistical tool are strongly preferred

企業資訊管理專員Specialist - Enterprise Information Management (ID:3898BR)

Job Purpose

The EIM Campaign Specialist is responsible for supporting the CRM promotional campaigns, ensuring that all related data pipelines, Python scripts and campaign workflows running on the platforms (eg. Airflow, Adobe Campaign) are operational. This role involves supporting ETL processes to extract customer profiles and transactional data from various databases, including SQL Server, MongoDB, ClickHouse, and Redis etc. The specialist monitors data integrity, addresses inquiries from various departments, collaborates with marketing teams, and conducts quality assurance testing before production rollouts. The EIM Specialist will also address queries regarding CRM promotional campaigns from various departments and communicates vital information within the team while being available for on-call support and working shift schedules as required.

Key Responsibilities

• Provide support for data integration processes to ensure seamless Extraction, Transformation, and Loading (ETL) of data from multiple sources

• Ensure that all CRM promotional campaign scripts or workflow in the campaign platform like Airflow or Adobe Campaign etc are running smoothly and troubleshoot any issues that arise

• Actively monitor and validate ETL processes to maintain data integrity and accuracy

• Serve as the primary contact for inquiries related to CRM promotional campaigns from various departments

• Collaborate with marketing teams to understand campaign requirements

• Develop and execute test plans to validate data integration processes, ensuring all functionalities meet business requirements

• Perform quality assurance testing on all campaign-related scripts and ETL processes before rollout to production

• Maintain the performance of data warehouse/data lake environments by identifying and resolving conflicts or inefficiencies in data management

• Communicate essential information within the team to foster collaboration and maintain the knowledge base about promotional campaign and the experience of the related support cases

• Availability for on-call support during critical production issues related to CRM campaigns

• Willingness to work on shift schedules as required to provide continuous support for CRM campaigns

Competencies and Requirements:

• Experience: Minimum 1 years working in an IT related position

• Education: Diploma or degree in Information Technology or a related field.

• Language Ability: Multilingual capabilities in English, Mandarin, and Cantonese preferred.

Knowledge/Certificates:

• Knowledge of SQL queries, SQL Server Integration Services (SSIS), Python programming are required

• Understanding of database management systems and ETL (Extract, transform, load) framework

• Experience with Airflow for workflow management are significant advantage

• Strong analytical mindset with problem-solving aptitude

• Ability to work under tight deadlines both independently and as part of a team

• Willingness to learn new technologies and adapt to changing business needs

• Familiar with IT processes and procedures

• Excellent verbal and written communication skills

資訊科技營運專員 Specialist - IT Property Services (ID:3717BR)

主要職責

作為資訊科技中心的最前線聯絡人員，負責協助團隊成員作出解決電腦系統問題的支援服務，並為硬體和軟體系統提供技術支援。

職位介紹：

• 擔任資訊科技部門的代表，並滿足公司内部的需求

• 透過支援中心電話、電郵或其他通訊渠道，並迅速地處理詢問並提供解決方案

• 監察及維持服務紀錄，並確保完成支援服務

• 需對資訊科技部門的日常運作產生影響的問題作出及時更正及匯報

• 須與資訊科技相關的團隊協調安裝、設定及排除故障

• 根據資訊科技部門指引，確保設備獲得適當的檢查、記錄、分配、分發及處置

• 執行系統監控、檢查和預防性維護以維持服務的正常運作

職位要求

• 工作經驗：具最少一年相關酒店及娛樂場資訊科技工作經驗者優先考慮

• 教育程度：須具資訊科技領域的文憑或大學畢業學歷

• 語言能力：須操流利廣東話，普通話及良好英語

• 需輪班及能在娛樂場/渡假村工作

Job Purpose

The IT Property Services Specialist is responsible for contact ownership, provide first tier support and service request management through IT hotline, email or IT service counter. He/she is the front-line contact person for all internal business users on all issues related to IT systems and services, this position carries out duties to provide technical support on IT hardware, software and business systems.

Key Responsibilities

• Serve as the representative of the Information Technology Division to drive customer (internal user) satisfaction

• Provide IT technical support to our customers (internal user)

• Handle user incident / service requests over telephone, email, live chat, direct interaction or any other available forms of communication

• Maintain service request log and track all service requests till completion

• Escalate a critical issue that might cause concern to IT management

• Coordinate the installation, configuration and troubleshooting with relevant IT fulfillment team

• Follow the instruction of the IT asset management process to ensure the IT equipment is checked, recorded, assigned, distributed and disposed properly

• To perform system monitoring, health check and preventive maintenance to maintain services uptime

Competencies and Requirements

• Experience: Minimum 1 year experience directly related to the duties and responsibilities specified. Proven track record in project implementation, deployment and business application support

• Education: Diploma or degree in Information Technology field

• Language Ability: Multilingual English/Mandarin/Cantonese preferred

• Able to work on shift when required

• Able to work in entertainment/integrated resort

Developer – Customer Relationship Management 客戶關係管理開發員 (3571BR)

Job Descriptions

• Support marketing strategy campaigns by using and analyzing data, utilizing machine learning models, and building campaign workflows to enhance customer relationships with our target audiences

• Assisting CRM Tech Senior Developer/ Senior Analyst in building campaign workflows based on business requirements

• Assisting CRM Tech Senior Developer/ Senior Analyst in developing programs to perform automation & modelling tasks

• Performing testing for campaign workflows, programs, automation tasks, etc.

Competencies and Requirements

• Minimum 2-3 years of developer experience strongly preferred

• Bachelor’s degree or above in Computer Science or IT related degrees

• Fluent in written and spoken English and Chinese

• Knowledgeable in programming, data analysis, and database manipulation skills

• Prior experience working with Python, SQL are strongly preferred

機電設備助理項目經理 Assistant Project Manager (MEP) (ID:3842BR)

主要職責

與設施部的跨職能團隊緊密合作協調，確保永利澳門和永利皇宮的外部和內部工作流程順暢。品質保證並提供解決方案以標準化兩個物業之間的維護和操作程序。並對設備進行全面的能源審計以改進。

職位介紹

• 按照制定的維護計劃，確保中央機房和HVAC設備、公用事業分配網路、一般機械設備和電氣系統等的操作和維護工作。

• 定期檢查並確保技術人員的工作嚴格遵循既定的政策和程序，特別是關於安全問題。

• 對設施和設備進行全面的能源審計，以發現改善機會。

• 分析公用事業消耗資料並優化公用事業使用率。

• 促進主要操作系統（如冷凍水機組、電力、HVAC等）的永續運作。

職位要求

• 工作經驗: 最少五年任職工程主任的經驗

• 教育程度: 機械或機電工程大專畢業或同等程度

• 語言能力: 能操良好廣東話和英語(能操普通話者優先)

• 電腦應用：熟識微軟辦公軟件(具CAFM系統經驗者優先)

Job Purpose

Work closely and coordinate with cross functional teams within the organization to ensure smooth external and internal work flows for both WM and WP. Quality assurance and providing solution to standardize the maintenance and operation procedure among both properties. Conduct comprehensive energy audits of facilities and equipment to identify opportunities for improvement.

Key Responsibilities

• Ensure the operation and maintenance works for the central plant and HVAC equipment, utilities distribution network, general mechanical equipment, and electrical systems etc. as per the developed maintenance program.

• Conduct regular inspection and ensure works by technician follow strictly the established policies and procedures, especially in regards to safety issues

• Conduct comprehensive energy audits of facilities and equipment to identify opportunities for improvement.

• Analyze utility consumption data and optimize utilities usage.

• To promote operating sustainability of major operation systems such as Chiller, Power, HVAC, etc.

Competencies and Requirements

• Experience: Minimum of 5 years of supervisory experience in Engineering or relevant fields

• Education: Mechanical or Electro-Mechanical Engineering diploma or equivalent

• Language Ability: Good Cantonese, Mandarin and English

• Computer Skills: Proficient in MS Office (Experience with CAFM systems a definitive advantage)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

客房部協調員 Housekeeping Administration Coordinator (ID:140BR)

主要職責：須為副管家提供行政、秘書及文書等的支援工作，協助及確保客房部運作順暢。

職位介紹：

• 為經理準備簡報會的資料和報告

• 準備所有信件，文件及複印件及提交有關客房部的表格

• 須負責輸入和翻譯文件，會議紀錄和監控存檔系統

• 監察辦公室用品的庫存

• 管理辦公室的文件、報告、信件、備忘錄、名片及其他有關業務的文件

職位要求：

• 工作經驗：具最少兩年於大型機構擔任協調員工作經驗

• 教育程度：中學或以上程度

• 語言能力：能操良好廣東話，普通話及英語

• 電腦應用： 熟識Ms Office軟件操作 (Word, Excel, PowerPoint and Outlook (中文及英文)

Job Purpose: Provide secretarial and clerical support to the Assistant Housekeeper and help ensure the smooth operation of the Housekeeping Department.

Key Responsibilities

• Prepares daily reports and relevant information for managers’ morning briefings.

• Handles telephone calls, updates and follow-up logs for requests from team members.

• Generates trace report for housekeeping and coordinates with Floor Supervisors or relevant team members for proper follow-up action and ensures all traces are completed accordingly.

• Raises maintenance and all other job order requests for Housekeeping team members to the relevant departments.

• Assists Floor Supervisors to reallocate room assignments for Guest Room Attendants via e-Housekeeping when required.

Competencies and Requirements:

• Experience: Minimum of 2 years’ coordinator or related experience in a large organisation

• Knowledge/Certificates: Basic Hospitality knowledge is preferred

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Basic MS Office (Word, Excel, PowerPoint and Outlook (Chinese and English)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

縫紉員 Seamstress - Uniform Room (ID:436BR)

主要職責：須在主任的領導下進行修改，修補及檢查團隊成員的制服等工作，以及處　 理團隊成員所提出的要求。

職位介紹

• 運用縫紉機進行制服的修改及修補等工作

• 為團隊成員量度制服，確保及時完成制服修補的工作

• 對於制服的回收及丟棄須保持準確的倉存記錄

職位要求

• 工作經驗：具最少一年於五星級酒店從事紡織品製造或裁縫的工作經驗

• 技能 / 證書：具優秀的裁縫知識者優先考慮

• 教育程度：小學畢業或以上

• 語言能力：良好廣東話，普通話及英語

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222

廚房及洗衣房設備工程師 Engineer - Kitchen & Laundry (ID:3840BR)

主要職責

帶領技術團隊進行廚房和洗衣設備的維修和維護工作。確保高品質的維護工作按計劃進行並符合程序。協助經理管理團隊和工作計畫。

職位介紹

• 監督廚房和洗衣工程團隊進行所有廚房和洗衣設備的維護和維修工作。

• 規劃並分配工作訂單給技術人員，準備所需的文件和狀態報告供廚房及洗衣房經理/機械總監審查。

• 監控承包商的任何安裝、維修、維護和裝修工作，確保工作品質、程序和安全符合永利的標準。

• 執行工程的質量控制機制，包括健康和安全、維修保養、服務標準、化學品的使用和工具、設備的維護和處理

• 提出設備或工作程序的改進方案，以提高服務水平、生產率和降低成本

職位要求

• 工作經驗: 最少五年廚房和洗衣房設備維修經驗，且具兩年任職主任的工作經驗

• 技能 / 證書: 對於廚房和洗衣房的設備、工具和維修有深入的了解，熟悉建築行業、建築法規和本澳政府規章

• 教育程度: 大專畢業或以上程度

• 語言能力: 能操良好廣東話和英語(能操普通話者優先)

• 電腦應用：熟識微軟辦公軟件(認識BMS/CMMS系統者優先)

Job Purpose

To lead a team of technicians to perform repairs and maintenance of kitchen and laundry equipment. Ensure high-quality maintenance works are carried out on schedule and in accordance with procedures. Assist the Manager to manage the team and the work plans.

Key Responsibilities

• Supervise the kitchen and laundry engineering team to carry out maintenance and repair works for all kitchen and laundry equipment

• To plan and assign work orders to technicians and prepare the required documentation and status reports for manager/assistant director review

• Monitor any installation, repair, maintenance works, and renovation works by contractors, to ensure work quality, procedures and safety are as per Wynn’s standards

• Execute quality control mechanisms for Engineering, including health and safety, repairs and maintenance, service standards, use of chemicals and tools, equipment maintenance and handling

• Propose improvement to installations or work procedures that lead to an increase of service level, productivity or cost reduction

Competencies and Requirements

• Experience: Minimum of 5 years kitchen and laundry maintenance experience, with 2 years in supervisor level

• Knowledge/Certificates: Deep knowledge of kitchen and laundry equipment, tools and maintenance. Knowledge of a range of building trades, building codes and local government regulations

• Education: Diploma or above

• Language Ability: Good Cantonese and English (Mandarin an advantage)

• Computer Skills: MS Office (BMS/CMMS systems an advantage)

貴賓服務副經理Assistant Manager - VIP Services (ID:188BR)

Job Purpose

Manage the daily operations of the VIP Services Team. Ensure the VIP guest experience is memorable by motivating Team Members to exceed guests’ expectations.

Key Responsibilities

• Supervise VIP Services Team and coordinate with other related departments (Bell, Door & Valet and Front Office) to deliver high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience

• Inspect VIP guestrooms, ensure VIP suites are prepared for guests’ arrival and special requests are followed up

• Know and understand the resort’s facilities and services

• Monitor guests’ preference profiles and track their likes and dislikes

Competencies And Requirements

• Experience: Minimum of 2 years’ restaurant or in-room dining experience and 1 year’s supervisory experience

• Education: Secondary school diploma or above

• Language Ability: Fluent English, Mandarin and Cantonese

• Computer Skills: Basic MS Office

代客泊車員 Valet Attendant - Bell, Door & Valet (ID:101BR)

主要職責

須負責以安全及有條理地停泊賓客的車輛，並為賓客提供專業及有禮的服務。

職位介紹

• 須遵守交通規則並安全駕駛

• 安全及妥善地停泊賓客的車輛

• 小心保管車輛的鑰匙

• 須履行高級代客泊車員所委派的工作

職位要求

• 工作經驗：具最少兩年的駕駛經驗；具一年客戶服務或代客泊車的工作經驗者為佳

• 技能 / 證書：持有效澳門駕駛執照

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話及普通話；憧英語者優先考慮

• 電腦應用：基本程度

Job Purpose: Park guest vehicles in a safe and orderly manner and provide efficient, professional and courteous service to all guests.

Key Responsibilities

• Drive vehicles safely and follow traffic regulations

• Park guests’ cars safely and properly

• Secure the keys of parked cars

• Assist and perform duties assigned by the Lead Attendant

Competencies and Requirements:

• Experience: Minimum of 2 years’ driving experience; 1 year customer service or valet parking experience preferred

• Knowledge/Certificates: Valid Macau driving license

• Education: Secondary school or equivalent

• Language Ability: Good Cantonese and Mandarin; English an advantage

• Computer Skills: Basic

收益監控審計員 - 財務 Auditor - Income Control - Finance

主要職責

主要負責收集及審核公司所有與收入相關的事項，須確保收入記錄準確無誤；此外，亦須定期向上級匯報不一致之處、監控及分析娛樂場的相關文件，包括合併每更報表及每日總收入與貨幣交易的日常報告等工作。

職位介紹

• 主要負責娛樂場及賬房的收入進行日常審計工作

• 按部門及政府條例規管下為各項娛樂場收益進行審核及匯報

• 須製作日記賬、每日運作報告、調節表及審核文件(看實際收益是否與數據吻合)等

職位要求

工作經驗：具會計或金融業工作經驗者優先考慮

教育程度：須持會計學、經濟學學士或相關商科學歷優先考慮

技能 / 證書：熟悉審計工作

語言能力：操及寫流利英語、廣東話及普通話

電腦應用：熟識MS Office操作

Job Purpose

Responsible to compile and audit all income related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis, control documents, consolidate shift reports and prepare regular revenue report against the monetary transaction.

Key Responsibilities

• Perform daily audit on Table games, Slots, Cage, VIP Services and Promotion.

• Audit and report all Revenue in accordance with Departmental and Regulatory Standards.

• Prepare journals, daily operating report, reconciliation and review documentation for compliance.

Competencies And Requirements

Experience: Experience in accounting, finance or related business field experience preferred

Education: Bachelor degree in Accounting, Finance or related business field preferred

Knowledge/Certificates: Proficient in auditing knowledge and techniques

Language Ability: Good written and spoken English and Chinese

Computer Skills: Proficient in MS Office

高級資料庫分析員 - 財務 Senior Database Analyst - Finance

主要職責

利用公司的資料庫去提供準確的資料給管理層。

職位介紹

• 利用資料庫的數據去準備定期報告

• 須編寫和更新數據，並維護資料庫

• 負責潛在客人和市場的分析

• 報告潛在的衝突、系統錯誤或糾正錯誤信息

• 根據發現的問題，提供相應可行的解決方案

職位要求

工作經驗：具至少3年資料庫分析或計劃的工作經驗優先考慮

技能 / 證書：須了解資料庫及數據分析

教育程度：須持資訊系統、經濟學學士或相關商科學歷優先考

語言能力：能流利地操與寫作廣東話/普通話及英語

電腦應用：精通Excel, Power BI, AS400應用程式以及SQL資料庫技巧

Job Purpose

Mine the Company’s databases to provide information to management.

Key Responsibilities

• Prepare reports on a regular basis utilizing data from the player tracking system and other systems utilized on property

• Ability to write and update code, maintain database systems

• Analyse customer productivity reports and player segments

• Report potential conflicts, system errors or misinformation

• Provide feasible solutions based on problem findings

Competencies And Requirements

Experience: Minimum of 3 years’ database analysis and/or programming experience and be able to understand and work within that environment

Knowledge/Certificates: Must have an understanding of database structures and data mining technologies

Education: Bachelor degree in IT, Finance, or related business field is required

Language Abilities: Excellent in both written and spoken English, Cantonese/Mandarin

Computer Skills: Advanced Excel, Power BI, AS400 applications and SQL programming

客戶關係管理高級分析員（活動自動化和開發）Senior Data Analyst (Campaign Automation and Development) (永利澳門)(ID:3787BR)

主要職責

• 透過主動識別流程來改善機會和開發創新解決方案，在推動活動成功方面發揮至關重要的作用。

職位介紹

• 分析業務需求並運用批判性思考來發展最佳化的活動工作流程

• 使用Python 和SQL 設計和實作強大且可擴充的工作流程解決方案

• 設定和設定 Airflow 環境以簡化工作流程管理

• 與跨職能團隊合作，收集見解並使工作流程開發與業務目標保持一致

• 主動識別流程改善領域並提出資料驅動的解決方案

• 開發和維護資料管道以支援活動工作流程

• 持續監控並優化工作流程效能，以確保最高效率

• 檢視並解決與工作流程相關的複雜問題

• 根據業務需求和技術可行性向利害關係人提供專家指導和建議

• 記錄工作流程並維護全面的技術規範

職位要求

工作經驗：

• 擁有 3-5 年開發工作流程和資料管道的經驗，專注於業務流程優化

• 具備行銷自動化平台和資料視覺化工具的經驗

• 在推動流程改善和交付可衡量的業務成果方面擁有良好的記錄

• 有綜合度假村工作經驗者優先

知識及証書：

• 精通Python程式設計與SQL

• Airflow 設定、設定和最佳化方面的經驗

• 熟悉Linux作業系統和VSCode等開發工具

• 了解 DevOps 平台與實踐

• 了解敏捷開發方法以及在 Scrum 環境中工作的經驗

• 教育程度：電腦科學、工程、商業或相關領域學士學位

• 語言能力：能操流利廣東話及良好英語

• 電腦應用：熟識Ms Office 2003或以上軟件操作，懂中文打字

Job Purpose

• Play a crucial role in driving campaign success by proactively identifying opportunities for process improvement and developing innovative solutions

Key Responsibilities

• Analyze business requirements and apply critical thinking to develop optimized campaign workflows

• Design and implement robust and scalable workflow solutions using Python and SQL

• Set up and configure Airflow environments to streamline workflow management

• Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

• Proactively identify areas for process improvement and propose data-driven solutions

• Develop and maintain data pipelines to support campaign workflows

• Continuously monitor and optimize workflow performance to ensure maximum efficiency

• Troubleshoot and resolve complex workflow-related issues

• Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Document workflow processes and maintain comprehensive technical specifications

Competencies and Requirements

Education:

Working Experience:

• 3-5 years of experience in developing workflows and data pipelines, with a focus on business process optimization

• Experience with marketing automation platforms and data visualization tools
  Proven track record of driving process improvements and delivering measurable business results
  Work experience in Integrated Resort strongly preferred

Knowledge/Certificates:

• Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Language Abilities: Fluent Cantonese, Mandarin, and good English

• Education: Bachelor's degree in Computer Science, Engineering, Business, or a related field

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm

財務分析員 Financial Analyst (永利澳門) (ID:2545BR) 

Job Purpose:

• Assist in preparing analysis and reports of different departments for management team

Key Responsibilities:

• Complete the daily, weekly and monthly reports of key performance indicators and market trends

• Maintain and design department’s statistical databases

• Understanding of industry and environment, math and theory, company’s P&L statements and IT systems

• Assist with ad-hoc and special projects

• Other duties and responsibilities assigned

Competencies and Requirements:

• Experience: 2 years finance experience

• Education: Bachelor degree in Finance, Accounting, Actuarial or Business

• Language Ability: Good written and spoken English and Cantonese

• Computer Skills: Proficient in MS Office (advanced Excel), PeopleSoft, Cognos and AS400 applications is an advantage

For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm

會籍會務代表Representative - Club Marketing (永利澳門) (ID:16BR) 

主要職責：負責以專業及有禮的態度與賓客互動並招募新會員；向賓客提供會員優惠資訊和執行其他會員事務。

職位介紹：

• 以專業及親切的態度與賓客提供優質服務

• 負責新會員招募計劃，協助新會員辦理會籍註冊流程

• 向賓客推廣各項會員優惠資訊及回贈方案，安排獎賞換領事宜

職位要求：

• 工作經驗：具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 語言能力：操流利的廣東話、普通話及英語             

• 電腦應用： 熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8686 6222 

Executive Director - Public Relations (Req ID: 3769BR)

Job Purpose:

We are seeking a dynamic and experienced calibre to lead our efforts in promoting Wynn as a one of a kind destination with a clear focus on penetrating the mainland China market, responsible for developing and implementing strategic public relations initiatives to enhance the reputation and visibility of Wynn. A strong background in public relations, marketing, and communications, with enriched connection and resource of China media outlets and influencers, and a proven track record of successfully promoting and positioning brands in the Chinese market are strongly desired

Key Responsibilities:

• Develop and implement holistic PR and Communications strategies and campaigns to increase brand awareness and drive targeted customers.

• Plan and devise media budget allocation.

• Establish Wynn as a destination for targeted customers, with a focus on promoting our on-property experience and F&B outlets by creating compelling activities, content and messaging tailored to the Chinese market.

• Owned and be able to further foster tight and positive relationships with China media outlets, journalists, influencers and industry partners, to secure press coverage and endorsements, which involves establishing and maintaining regular contact with key media representatives, pitching stories and press releases, and coordinating interviews and media coverage.

• Secure Top industry awards while explore and expand presence in broader award scenes.

• Plan and execute media events, press conferences, media fam trips, roadshows in China and other PR activities to showcase the brand's offerings.

• Monitor and analyse PR metrics to measure the effectiveness of campaigns and make data-driven decisions to optimize results.

• Manage a team of PR professionals and external agencies to execute PR campaigns and initiatives, while collaborate with internal teams, including marketing, sales, and operations, to ensure alignment and consistency in messaging and branding with overall business goals.

• Ensure that all communication materials are aligned with brand standards and effectively convey the intended message to the Chinese audience.

• Act as brand spokesperson where appropriate, take responsibility for handling the crisis communications component of crisis management.

• Stay up-to-date on industry trends, market insights, and competitor activities to identify opportunities for growth and differentiation, and to ensure the company remains competitive and relevant in the market.

Competencies and Requirements:

Education: Bachelor’s degree in marketing, Communications, or related discipline

Experience: Minimum of 8 years of proven experience in digital marketing, public relations, or related roles, preferably with a focus on the China market.

Knowledge/Certificates:

• Enriched connection and resource of China media outlets and influencers are highly desirable, strong interpersonal skills with the ability to further build and maintain relationships with key stakeholders, media outlets, influencers, and partners.

• In-depth knowledge of China media landscape and Chinese social media platforms, including WeChat, WeChat Video channel, RED, and Weibo is a plus.

• Familiarity with China's e-commerce landscape, including social commerce, Dianping and OTAs.

• Strong understanding of Chinese consumer behaviour, cultural nuances, and market trends.

• Demonstrated ability to develop and execute successful marketing strategies and campaigns.

• Analytical mindset with proficiency in using data and analytics tools to measure campaign performance and make data-driven decisions.

• Experience in organizing media fam trips and media visit trips.

• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.

• Strong leadership skills with the ability to collaborate effectively with cross-functional teams and external partners.

• Experience in content marketing and developing content strategies is preferred.

• Language Ability: Excellent written and verbal communication skills in both English and Mandarin.

• Work Location: Wynn Macau

Security Officer 保安員 30BR

Job Purpose

• Monitor and patrol assigned areas of the resort and maintain order and safety for all guests and Team Members. Respond to emergency situations if they arise.

Key Responsibilities

• Respond to disturbances and Control Room dispatches

• Approach people who are engaged in prohibited activities

• Take preventative actions to avoid loss, damage or accident

• Report emergencies promptly to management

• Direct traffic inside and outside the property

Competencies And Requirements

• Experience: Previous security or surveillance experience an advantage

• Education: Secondary school diploma or equivalent preferred

• Language Ability: Good Cantonese and Mandarin

• Computer Skills: Basic

主要職責

• 負責監控及巡邏渡假村內的指定區域，維持賓客及團隊成員的秩序及安全，並需處理所有緊急情況。

職位介紹

• 主動應對混亂情況和處理一些被禁止於酒店或娛樂場內發生的活動

• 須時常保持警惕及預測所潛在的問題

• 須採取預防措施以避免造成任何損失、損壞或意外

• 及時向管理部門報告所有緊急情況

• 維持娛樂場內外的秩序

職位要求

• 工作經驗：具娛樂場保安員或系統監察操作員工作經驗者優先考慮

• 教育程度：中學畢業或相等學歷為佳

• 語言能力：須操流利的廣東話及普通話

• 電腦應用：基本程度

F&B Culinary - 意大利餐主廚 Chef de Cuisine - Italian Cuisine (3574BR)

Key Responsibilities

• To oversee and manage the kitchen’s daily operations cost-effectively and efficiently within budget

• Monitor the quality of food production and consistency on a daily basis

• Create monthly and seasonal menus in cooperation with the Restaurant Manager

• Develop and implement an innovative business strategy to maximize revenue and productivity

• Follow health and safety standards and strive for constant improvement to avoid health and injury hazards

Competencies and Requirements

• Experience: Minimum of 10 years’ Italian Culinary experience in luxury 5-star hotels or restaurants with exceptional dining experiences

• Knowledge/Certificates: Excellent product knowledge of Italian Cuisine

• Education: Secondary school diploma or equivalent

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Basic MS Office skills

F&B Stewards - 管事員 Steward (38BR)

職位介紹

• 清洗和存放餐具，鍋及玻璃器皿

• 須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等

• 正確地使用，處理和儲存清潔劑

• 掉去和處理廚房的垃圾

職位要求

• 工作經驗: 具一年或以上從事廚房工作者優先考慮

• 技能 / 證書: 具如何正確使用，處理和儲存清潔劑的知識

• 教育程度: 小學畢業或以上

• 語言能力: 良好廣東話、普通話或英語

Key Responsibilities:

• Clean, wash and store crockery, pots and glassware

• Clean and sanitise kitchen equipment and work areas, including ovens, stovetops, floors and ceilings

• Use, handle and store cleaning chemicals correctly

• Remove and dispose of kitchen garbage

Competencies and Requirements:

• Experience: 1 year as a kitchen worker an advantage

• Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals an advantage

• Education: Primary school or above

• Language Ability: Good Cantonese, Mandarin or English

Tea Sommelier 侍茶師 (3172BR)

Job Description:

• Select high-quality Chinese teas to serve at the resort’s restaurants and F&B outlets

• Purchase, receive and manage the teas and maintain an inventory of popular, high-quality and profitable teas

• Compile the tea list

• Coordinate with restaurants and F&B outlets to develop tea lists that match menus and promotions

• Practice tea and food matching

• Control tea expenses and research ways to generate more revenue

• Accept any other duties and responsibilities assigned by the Beverage Director

Competencies And Requirements:

• Experience: Minimum of 3 years’ working experience in the tea industry, beverage management experience an advantage

• Knowledge/Certificates: Familiar with tea growing and brewing, terminology, ceremony, taste and history of different tea types.

• Education: Secondary school diploma or equivalent

• Language Abilities: Fluent Cantonese and Mandarin, basic English

• Computer Skills: Proficient in MS Office

主要職責：

• 為渡假村內的餐廳及各餐飲營業點揀選高質素的茶葉

• 為廣受歡迎、高質素及具利潤價值的茶葉進行採購、收貨及倉存管理等工作

• 編制茶單

• 須與餐廳及各餐飲營業點溝通協調，以便編制能與菜餚相配合的茶單

• 須作茶與菜餚相配合的嘗試

• 控制茶葉消耗量及研究能增加收益的方法

• 須接受並履行所委派的工作

職位要求：

• 工作經驗：具最少三年從事茶藝的工作經驗，有餐酒及飲品管理經驗者優先考慮

• 技能 / 證書：熟悉茶葉的種植和沖泡技巧，以及不同茶類的術語，茶藝，鑒賞及茶的歷史由來等

• 教育程度：中學畢業或等同學歷

• 語言能力：能操流利廣東話及普通話，基本英語

• 電腦應用：熟悉MS Office電腦軟件操作

學廚 - 餐飲 Commis - Food & Beverage (1226BR)

主要職責 Job Purpose

• 須負責為廚房各工作站準備食物，為工作範圍和餐具進行清潔及消毒工作。此外亦須協助資深廚師和監督廚房雜工及幫工等工作。

  Prepare food at all kitchen workstations. Clean and sanitise work areas and equipment.

職位介紹 Key Responsibilities

• 準備生肉，魚及蔬菜

• Prepare raw meat, fish and vegetables
  準備配菜
  Unload deliveries into stockroom and rotate products to avoid spoilage

• 卸載產品並運送到倉庫，以避免損壞
  Coordinate with other Western kitchens to share and purchase inventory

• 保持醬汁處於良好狀態
  Clean and tidy the kitchen and cookware

• 協助廚師長於廚房內的食物分佈

職位要求 Competencies and Requirements

• 工作經驗：具最少兩年於四、五星級西式餐廳的廚房工作經驗

  Experience: Previous kitchen experience an advantage

• 技能 / 證書：對意大利式菜餚瞭如指掌；精通刀切技術

  Knowledge/Certificates: Product knowledge of international cuisine and accurate knife skills an advantage

• 教育程度：中學畢業或等同學歷

  Education: Secondary school or equivalent

• 語言能力：能操良好英語

  Language Abilities: Good Cantonese and English

前堂接待員 - 酒店 Service Agent - Front Office (12BR)

主要職責 Job Purpose

• 前堂接待員主要負責所有前堂相關的職能，包括為客人登記入住及辦理退房手續、預訂房間及修改資料、提供城市活動及餐廳的資訊、景點的方向指引、檢查客房的狀態及解決客人的問題。

  The purpose of Front Office Service Agents is to perform all functions required by the Front Office, this includes and is not limited to registration of guests in and out, amending and making room reservations, giving city, activity and restaurant recommendations, providing directions, checking room status and resolving minor guest issues.

職位介紹 Key Responsibilities

• 使用尊貴的歡迎語句款待來賓，並以高尚品牌的標準為來賓提供服務。以熱情、專業及好客的態度，公平地對待每一位客人

  Provide a luxurious Welcoming statement for the property, and service all guests to the standards expected of a Luxury Brand property. Treat all guests equally with a warm, professional and welcoming manner.

• 確保時常保持出眾的專業態度以維護酒店服務標準，儀表、舉止及服務須達致永利及福布斯的最高服務標準

  Maintain Hotel Service Standard by ensuring that personal attitude is always exceptional, grooming, manners and service is always delivered to the highest luxury standard required by Wynn and rating companies such as Forbes.

• 確保妥善地為客人預訂房間、登記入住、安排房間、準備門匙及歡迎禮包、收款及歡迎每位客人

  Ensure proper registration of guests, room assignment, guest reservations and details, prepare key and welcome packets, collect payments, and give appropriate hotel orientation for each guest.

• 須注意所有細節，了解酒店每天的最新情況，為客人提供報價及推廣建議

  Show never attending attention to detail, be knowledgeable on all aspects of the Hotel on a daily basis, providing quotes for rates and upsell when possible, as well as recommendations for the guests.

• 熟識客房位置、客房種類、客房價格、優惠、酒店設施、營業時間、特別推廣、宴會及活動等

  Be familiar with room locations, room types, rates, discounts, hotel facilities, hours of operation, special promotions, events and activities, etc.

職位要求 Competencies and Requirements

• 工作經驗：具最少一年於四至五星酒店擔任前堂接待員工作經驗

  Experience: Minimum of 1 year Front Office experience in a 4 or 5 star hotel

• 教育程度：須持畢業文憑或相等學歷，主修酒店管理及旅遊學士學位者優先考慮

  Education: Diploma or equivalent; major in Hospitality or Tourism preferred

• 技能 / 證書：懂處理現金交易及基本會計知識

  Knowledge/Certificates: Cash handling and basic accounting

• 語言能力：能操及寫流利廣東話、普通話及英語，懂其他國家語言者優先考慮

  Language Ability: Fluent spoken and written English, Cantonese and Mandarin. Other foreign languages an advantage

• 電腦應用： 熟識Ms Office軟件操作，對Opera及Fidelio系統操作有一定認識

  Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera

知客 Hostperson (2128BR)

職位介紹 Key Responsibilities

• 以親切有禮的態度接待賓客

  Greet restaurant guests in a warm, welcoming and courteous manner

• 為賓客編配座位及介紹餐廳

  Make reservations and arrange table plans

• 具優質客戶服務技巧，良好溝通能力，熟習電話禮儀

  Customer service orientated, excellent communication and interpersonal skills, good phone etiquette

• 須輪班工作

  Able to work on shifts and be flexible regarding work schedules according to business demand

• 須履行上級所委派的工作

  Assist and perform duties assigned by the superiors

職位要求 Competencies and Requirements

• 工作經驗：具最少二年於四、五星級酒店、酒吧或餐廳之客戶服務工作經驗

  Experience: Minimum of 2 year customer service experience in a 4-5 star hotel, lounge or restaurant

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or equivalent

• 語言能力：操流利廣東話及普通話，略懂英語

  Language Ability: Good Cantonese and Mandarin, basic English

• 電腦應用：懂Micros軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

初級調酒員 Junior Bartender (2129BR)

主要職責 Job Purpose

• 負責為賓客介紹、調配及端上飲品；同時亦須維持酒吧的整潔。

  Introduce beverages to guests and prepare and serve drinks. Clean and tidy the bar and setup bar for service.

職位介紹 Key Responsibilities

• 須作好酒吧區域的款客擺設

  Setup the bar for service

• 經常保持酒吧及所有硬件設備的清潔整齊

  Clean and tidy the bar and equipment frequently

• 須作出倉存管理及控制每月存貨

  Report stock levels and help control monthly inventory

• 保持菜單及飲品單的整潔

  Keep menus and beverage lists in good condition

• 熟悉菜單及飲品單內各貨品，以便向客人作出介紹及推薦

  Know and understand drink lists, menu items, products and services, and upsell alternatives

職位要求 Competencies And Requirements

• 工作經驗：具最少一年於酒店及餐廳，從事客戶服務的工作經驗

  Experience: Minimum of 1 year related customer service experience in a hotel or restaurant

• 技能 / 證書：熟識各類飲品及酒吧運作，具簡單現金處理經驗

  Knowledge/Certificates: Good product knowledge of beverages and bar operations; basic cash handling

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or above

• 語言能力：能操流利廣東話及普通話、一般英文

  Language Abilities: Fluent spoken Cantonese and Mandarin, fair English

• 電腦應用：懂Micros電腦軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

申請方式：

請登入 https://www.wynncareersmacau.com/ 申請職位。

如有任何查詢，可於辦公時間星期一至五早上 9 時至晚上 7 時致電 8986 6222 或電郵至recruit@wynnmacau.com

Emperor Cinemas 英皇戲院澳門招聘

關於英皇院線

英皇集團積極發展戲院業務，首間香港英皇戲院於2017年進駐中環，現已分佈全港包括屯門、馬鞍山、尖沙咀、荃灣及將軍澳等。

為戲院注入精彩個性 為觀眾帶來無限精彩

英皇戲院 (澳門葡京人) 將引入澳門首家 IMAX 影院、MX4D 全感觀影院及 the CORONET 貴賓影院，以優越的禮賓服務，專業的影音設備及精緻的美酒佳餚，提供更優越的觀影享受。

英皇戲院積極推全電子化服務，365 日豁免網上訂票手續費，以電子戲票便捷入場，立即身驗﹗www.emperorcinemas.com

About Emperor Cinemas

The burgeoning theatrical exhibition business of Emperor Group began in 2017 when the first Emperor Cinemas in Hong Kong opened its doors at the iconic Entertainment Building, Central, with a network of cinemas spanning across Tuen Mun, Ma On Shan , Tsim Sha Tsui, Tsuen Wan to its latest addition in Tseung Kwan O.

Innovating the cinema experience to excite and bringing moviegoers to an entertainment utopia.

Emperor Cinemas (Lisboeta Macau) will introduce the first IMAX Theatre, MX4D Theatre and the CORONET IN Macau, offering the audience a first-class luxurious viewing experience elevated with carefully crafted gourmet delights and an intimate setting.

Enjoy the digitalized cinemagoing experience with 365 days online ticketing service fee waiver and e-ticket admission convenience at Emperor Cinemas now! www.empeorocinemas.com

全職/兼職戲院服務大使

工作地點：氹仔

職責：

• 提供優質客戶服務

• 履行戲院日常事務、售票、帶位、驗票和散場工作

• 協助提供餐飲服務，調配飲品，製作簡單食物

• 戲院內所有操作安排及處理顧客查詢

要求：

• 具有基本中英文的溝通能力

• 對客戶服務工作有熱誠

• 輪班輪休，並需於假期工作

全職放映員

工作地點：氹仔

職責：

• 負責按編排準時播放電影及預告片

• 確保戲院內之燈光及音響設備操作正常

• 放映器材日常清潔、檢查及保養等

要求：

• 守時、具責任感及能獨立處理工作

• 高中畢業或以上程度，具有基本中英文的溝通能力

• 對客戶服務工作有熱誠

• 輪班輪休，並需於假期工作

餐飲服務主任 / 高級餐飲服務大使 / 餐飲服務大使

工作地點：氹仔

職責：

• 提供優質客戶服務

• 協助提供餐飲服務，調配飲品，製作簡單食物

• 保持廚房整潔安全，以確保日常運作順暢

要求：

• 具有基本中英文的溝通能力

• 輪班輪休，並需於假期工作

• 有團隊合作精神及對客戶服務工作有熱誠

• 能同時處理多樣工作，主動及能獨立工作

• 勤奮，守時，有禮及有責任感

• 有良好溝通技巧及人際關係

Film Programming Assistant

Responsibilities:

• Manage and plan daily, weekly and monthly film schedule of cinemas;

• Input schedule and corresponding ticket price data into ticketing system

• Attend exhibitor screening and provide insight and forecast on upcoming film release for booking selection;

• Negotiate with distributor on booking terms and coordinate exhibition materials logistics;

• Liaise with internal parties such as marketing and house booking team on sales planning and promotion to maximize box office revenue;

• Source or curate alternative contents for cinemas such as film festivals;

• Provide on-site support for cinema events;

• Perform other ad-hoc duties as assigned.

Requirements:

• University graduate

• Good command of spoken and written English, Cantonese and Putonghua

• Pleasant, proactive, highly organized, detailed-minded and able to work independently

• Good communication and interpersonal skills

• Love movies

• Be a good team player

• Immediate availability is preferred

Theatre Manager / Assistant Theatre Manager / Supervisor

Responsibilities:

• Provide key support to the Operations Manager on cinema operations related matters.

• Perform and monitor daily cinema operations including manpower arrangement, recruitment, payroll, roster & show-time scheduling, staff coaching, stock & cost control and etc.

• In charge of the Cinema (include F & B); formulate, execute and review operating procedures and standards for the Cinema and F&B area.

• Lead the team to deliver excellent customer service

• Handle enquires and complaints in a professional manner.

• Maintain all equipment and fixtures to ensure good working order and condition.

• General administration tasks / reporting.

• Support daily operations of the projection team.

Requirements:

• University or College graduate

• At least 5 years working experience of operations in cinema, retail, food & beverage or related businesses

• In-depth knowledge of hospitality and customer service management will be a plus

• Self-motivated, customer-oriented, energetic, hardworking and presentable

• Knowledge in Microsoft Office & Chinese word processing

• Good command of both written & spoken English and Chinese

• Willing to learn and perform shift duty

• Candidates with less experience will be considered for the position of Assistant Theatre Manager.

福利：

我們會為員工提供優厚薪酬及福利，包括完善醫療保險、有薪假期、良好工作環境和晉升機會等

申請方式：

有興趣者請將詳細履歷及要求薪酬或電郵至 cinemasemperor@gmail.com，標題及附件請註明應徵職位。

＊ 申請人提供之全部資料絕對保密及只作招聘用途 ＊

IKEA 宜家家居澳門招聘

你將會愛上宜家家居

我們是一群務實坦誠、熱愛家居布置的人，來自世界各地，背景各有不同，但卻有同一個目標：為大眾締造更美好的生活。我們以共同的價值觀實踐目標。這些價值觀是我們工作的基礎，也是共融關愛、開明坦誠文化的基石。我們提倡團隊文化，熱誠樂觀，歡迎與我們態度及價值觀相同的人才加入。

To know more about IKEA, please visit our company website at http://www.IKEA.com.hk/jobs

職位空缺 Job Openings:

兼職存貨及供應助理

這會是你嗎?

• 你擁有良好的分析能力

• 你成熟主動，有自信和獨立

• 你喜歡與人溝通和擁有良好的組織能力

• 你對家飾家品業充滿熱誠

• 你具備良好的英語、粵語和普通話會話及書面表達能力

• 你精通一般電腦運作(例如 MS Word 和 Excel)

• 你擁有中六或以上程度

• 歡迎對零售業充滿熱誠的應屆畢業生加入我們

你的日常工作

• 確保門市的存貨供應穩定、準確以及充足給客人選購以提高銷售額

• 因應存貨供應的問題與銷售團隊和貨倉進行協調

• 定期進行貨品盤點以確保存貨量準確無誤

• 協助銷售部門計劃預測貨品銷售量、分析及管理貨埸的銷售空間和訂購貨存

• 更新存貨系統以確保貨存量準確

我們團隊的使命

• 我們團隊主要於幕後支援，確保大眾能於貨場選購所需的宜家產品，並且利用我們於供應流程的專業知識來預測和訂貨， 將成本降到最低

兼職收貨助理

這會是你嗎?

• 你成熟主動及擁有良好顧客服務態度，以客為先

• 你喜歡與人溝通及重視團隊合作

• 你對家飾家品業充滿熱誠

• 你能操流利粵語及普通英語

• 你熟悉一般電腦運作

• 你擁有中五或以上學歷

• 歡迎對零售業充滿熱誠的應屆畢業生加入我們

你的日常工作

• 與配送中心協調及安排送貨和收貨等事宜

• 接收、盤點及處理所有進出分店之貨物及其文件

• 將貨物分類及使用正確工具安排上架

• 遵守宜家家居的健康及安全政策，預防受傷事故及貨物損壞

我們團隊的使命

• 我們團隊主要於幕後支援，確保大眾能於貨場選購所需的宜家產品並利用我們於供應流程的專業知識來預測和訂貨，將 成本降到最低

兼職修復部助理

這會是你嗎?

• 你成熟主動及擁有良好顧客服務態度，以客為先

• 你喜歡與人溝通及重視團隊合作

• 你對家飾家品業充滿熱誠

• 你能操流利粵語及普通英語

• 你擁有中六程度或以上學歷

• 歡迎對零售業充滿熱誠的應屆畢業生加入我們

您的日常工作

• 對損壞的產品進行修復及安排修復後之銷售，或轉化為零件，盡可能挽回更多的價值，實踐宜家家居可持續發 展的理念

• 確保宜家家居所銷售的產品符合安全和質量標準，通過反饋幫助貨場提高產品質量

• 觀察貨場的潛在問題並帶領各部門積極預防產品損壞

• 維持完整及準確的存貨記錄

我們團隊的使命

• 我們的團隊致力減少浪費並保持產品質量，同時節省時間和金錢

• 為員工和顧客創造一個安全的環境，保護我們的資產和宜家品牌

兼職控制室助理

這會是你嗎?

• 你成熟主動及擁有良好顧客服務態度，以客為先

• 你喜歡與人溝通及重視團隊合作

• 你對家飾家品業充滿熱誠

• 你能操流利粵語及普通英語

• 你懂電腦操作如 Word、Excel 及中文輸入法

• 你擁有中六程度或以上學歷

• 歡迎對零售業充滿熱誠的應屆畢業生加入我們

您的日常工作

• 負責店舖文書工作，訂購店舖及辦公室用品

• 跟進店鋪日常維修，有關保養以及店舖的清潔事宜

• 負責控制室訪客登記工作並按需要協助店舖接待運作

• 負責控制室運作(如廣播系統、人流統計系統及電話系統操作)

• 安排預訂會議室及確保會議室整潔

• 協助及處理店舖的突發事情

我們團隊的使命

• 我們的團隊致力確保店舖能夠順利運作，使各部門更有效率地完成自己的工作

• 引導宜家的業務發展，持續保持長期盈利能力

兼職設計部助理

這會是您嗎?

• 您對設計有基礎概念

• 您有敏銳的審美能力

• 您對家飾設計充滿熱誠

• 您擁有創新想法

• 您能夠畫畫並將其形象化和提出想法

• 您能夠在零售環境中工作

• 您喜歡與人溝通及重視團隊合作

• 您喜歡以客戶為中心和注重細節

• 您能操流利粵語及和一般英語

• 您熟悉使用相關軟件(如 AutoCad, SketchUp, Revit) 和一般電腦運作

您的日常工作

• 負責協助設計部處理日常的工作

• 與設計部同事合作，完成貨埸陳列轉換

• 在商品展示時需注意對顧客的安全性

• 熟悉店鋪的佈局和範圍特點，並用這些知識為店鋪解決問題，為顧客提供方便的購物體驗和反映本地居民對家居生活的需求

我們團隊的使命

• 通過產品展示出具宜家家居的視覺效果，從而增加顧客的到訪和留有深刻印象

兼職銷售助理

這會是你嗎?

• 你成熟主動，細心可靠及擁有良好顧客服務態度，以客為先

• 你喜歡與人溝通及重視團隊合作

• 你對家飾家品業充滿熱誠`

• 你能操流利粵語及一般英語

• 你熟悉一般電腦運作

• 你擁有初中或以上學歷

• 歡迎對零售業充滿熱誠的應屆畢業生加入我們

您的日常工作

• 了解宜家家居產品的功能、本地市場以及顧客需求，為顧客介紹及建議合適產品及解決方案，從而提高負責部 門的銷售量

• 提供最佳顧客購物體驗，為顧客提供滿意的服務

• 確保貨場內貨品展示整潔、存貨充足及標價正確

• 使用系統分析銷售空間容量，以確保庫存充足

• 主動了解有關宜家家居的產品，解決方案，政策及操作程序的更新

• 確保以可靠，快速，準確和友善的方式為顧客處理付款 (現金，信用卡，宜家禮品卡)

• 提供快速的收銀服務，以確保每個顧客都對宜家家居留有良好印象

• 保持收銀處整潔，並確保櫃檯有足夠購物工具 (購物袋，包裝紙等等)

• 耐心解答顧客於付款時提出的各項查詢

• 將貨物分類及使用正確工具安排上架，以確保顧客隨時可以買到心儀的產品

• 遵守宜家家居的健康及安全政策，預防受傷事故及貨物損壞

我們團隊的使命

• 我們團隊致力於創造愉快、方便、成功的購物體驗

• 提升產品銷量，並實現長期可持續盈

• 了解並滿足顧客現在和將來的需要和期望

• 利用我們於供應流程的專業知識來預測和訂貨，將成本降到最低

兼職餐飲部助理

這會是你嗎?

• 你成熟主動及擁有良好顧客服務態度，以客為先

• 你重視團隊合作

• 你對製作美食充滿熱誠

• 你擁有中三或以上學歷

• 歡迎對零售及飲食業充滿熱誠的應屆畢業生加入我們

您的日常工作

• 為顧客介紹及提供令人無法抗拒的宜家家居美食，確保顧客用餐愉快

• 按宜家家居的食品安全及衛生標準，準備食材及製作餐單上的美食

• 安全地操作各種廚房用具和設備及確保廚房時刻整潔

• 確保所有存儲位置整潔且所有產品都妥善存儲

• 確保食材存貨充足，以提供足夠食材制作食物

我們團隊的使命

• 我們團隊致力於創造愉快、方便、成功的購物體驗

• 提供令人無法抗拒的宜家家居美食，並確保顧客於整潔的環境下愉快地用餐

兼職顧客關係助理

這會是你嗎?

• 你成熟主動及擁有良好顧客服務態度，以客為先

• 你喜歡與人溝通及重視團隊合作

• 你對家飾家品業充滿熱誠

• 你能操流利粵語及普通英語

• 你熟悉一般電腦運作

• 你擁有中六或以上學歷

• 歡迎對零售業充滿熱誠的應屆畢業生加入我們

您的日常工作

• 提供最佳顧客購物體驗，為顧客提供滿意的服務，從而吸引顧客再次到訪宜家家居

• 了解顧客需要，有效處理提貨，退換貨物，退款，顧客投訴及各項查詢

• 主動了解有關宜家家居的產品，解決方案，政策及操作程序的更新

• 了解如何組裝產品，從而為有組裝困難的顧客提供協助。當有需要時，為顧客安排零件更換

• 聆聽顧客的意見，並與部門分享，尋求改進空間

我們團隊的使命

• 我們團隊致力於創造愉快、方便、成功的購物體驗

• 了解並滿足顧客現在和將來的需要和期望

申請方式：

有意者請將履歷電郵至 imacauhr@ikea.com.hk。如有任何查詢，歡迎致電 6262 1270

申請者提供之資料絕對保密，申請人之資料只供牛奶公司集團附屬機構或授權之代理人作招聘及甄選用途。招聘過程完 畢後，申請資料將被保留二十四個月作參考之用。本公司已備有一份「私隱政策聲明」，閣下如有需要可瀏覽公司網頁或 以書面形式向人力資源部索取有關資料。申請人如在遞交申請表後六星期內仍未接獲通知約見，其有關申請將被存檔， 以作日後同類型職位空缺考慮之用。

CHINA TAIPING 中國太平保險 (澳門) 股份有限公司招聘

理賠部：主任至副經理

崗位職責：

• 負責汽車險索償櫃台工作、資料錄入、文件及數據整理等文書工作

• 協助上級及部門處理管理相關事項

任職要求：

• 需持澳門永久居民身份證

• 大學畢業或以上，保險相關科系優先

• 熟悉微軟文書處理軟件，如MS Office及中文輸入法等

• 善於溝通、工作態度認真、有責任心及團隊精神

• 勤奮主動、能獨立處理日常工作

• 完成部門交辦的其他工作

代理業務部：文員至主任

崗位職責：

• 負責對接銀行代理業務；

• 與銀行員工溝通，提供保險產品培訓；

• 銀行業務報價及接洽工作；

• 數據收集及分析工作；

• 完成部門負責人交辦的其他工作

任職要求

• 需持澳門永久居民身份證；

• 本科或以上學歷，金融學、經濟學、市場行銷、等專業優先；

• 性格外向善於溝通，有創新思維、分析、社交、活動能力強及高情商；

• 具備良好服務態度、團隊協作精神和一定的抗壓能力；

• 熟練使用辦公軟體；

• 持有澳門電單車駕駛執照；

• 有保險工作經驗者優先。

信息技術部：網安崗-主任

崗位職責：

• 負責數據機房、應用系統、辦公設備等軟硬體的運維管理

• 協助制定網絡安全設備的運維管理流程及規範和評估供應商服務質量等相關工作

• 配合內、外部資訊安全稽核工作及整改追蹤

任職要求：

• 需具有資訊技術、網絡安全或相關範疇的學士或以上學歷

• 熟悉主流品牌Router、Switch、Firewall，TCP/IP、VLAN、WAF、VPN等相關網路及設備規劃、架設及維護管理

• 主動學習新技術，持續提升網絡安全運維技能

• 具有責任感、誠懇及團隊精神、態度積極主動、認真負責、溝通及協調能力

• 具CCNA、CISSP或網絡安全相關證書優先

• 具兩年或以上相關工作經驗者優先

承保部：文員

崗位職責：

• 汽車險櫃台出單、資料錄入、文件及數據整理等文書工作。

任職要求：

• 需持澳門永久居民身份證；

• 大學畢業或以上，保險相關科系優先；

• 熟悉微軟文書處理軟件，如MS Office及中文輸入法；

• 具良好的中英文會話及書寫能力；

• 善於溝通、工作態度認真、做事仔細、有責任心及團隊精神；

業務拓展部：客戶服務崗

崗位職責：

• 負責地鋪、保險商城等渠道客戶服務工作;

• 向客戶推薦保險商城和公司產品等；

• 市場數據收集整理及分析等工作；

• 完成部門負責人交辦的其他工作。

任職要求：

• 需持澳門永久居民身份證；

• 本科或以上學歷，金融學、經濟學、市場行銷、新聞傳播、中文等專業優先；

• 具備良好中、英文語言能力，優秀的學習能力；熟練使用辦公軟體；

• 具有創新意識和高效執行力，工作細緻認真，責任心強，具備良好的團隊協作精神和一定的抗壓能力；

• 具備互聯網和創新思維工作經驗者優先。

車險部：文員

崗位職責：

• 處理公司對接車險部代理人的日常工作和解決其中的疑問。

任職要求：

• 需持澳門永久居民身份證；

• 大學畢業或以上；

• 熟悉微軟文書處理軟件，如MS Office及中文輸入法；

• 接受挑戰、勤奮主動、能獨立處理日常工作；

• 具備良好的服務態度，能耐心處理客人的疑問；

• 持有澳門駕駛執照者優先

代理部：兼職文員

崗位要求：

• 需持澳門永久居民身份證；

• 大學畢業或以上/ 大學在讀學生；

• 具流利英文及廣東話溝通能力，懂普通話者為佳；

• 熟悉微軟文書處理軟件，如MS Office及中文輸入法；

• 能和團隊合作同時亦能獨立工作；

• 有條理和專注；

工作內容：

• 提供一般文書支援，例如資料輸入、歸檔、影印、列印和郵寄信件；

• 擬備和編製統計報告和圖表供分析用；

• 處理其他被指派的職務；

上班時間：為期3個月(暫定)，周一至周五，每周3-4天，每天6-8小時。

待遇：時薪

業務拓展部：兼職文員

崗位要求：

• 需持澳門永久居民身份證；

• 大學畢業或以上/ 大學在讀學生；

工作內容：

• 文書處理；

• 熟悉微軟文書處理軟件，如MS Office及中文輸入法；

• 勤奮主動、能獨立處理日常工作；

• 善於溝通、工作態度認真、有責任心及團隊精神；

• 持有澳門駕駛執照 (電單車優先)。

• 上班時間：為期3個月(暫定)，周一至周五，每周3-4天，每天6-8小時。

• 待遇：時薪

其他應聘條件：

• 品行端正、儀表端莊、善於溝通。

福利待遇：

• 本公司提供良好晉升機會及優厚待遇，包括年終雙糧、花紅、膳費津貼、房屋津貼、醫療福利、員工壽險、危疾保險、人身意外險、公積金、侍產假等。

申請方式：

有意者請將履歷、身份證明文件、學歷、成績單、工作證明、專業資格證書、近照及要求待遇，通過電郵發送 hr@mo.cntaiping.com (註明應徵職位)。

備註：所有申請資料均保密處理及只作招聘用途。

SJM Resorts, S.A. 澳娛綜合度假股份有限公司招聘

SJM Holdings Limited is the holding company of SJM Resorts, S.A. , one of the six companies authorized to operate casino games of fortune and other games of chance in casinos, under the terms of a concession granted by the government of the Macau Special Administrative Region in March 2002. SJM is the only casino gaming concessionaire with its roots in Macau.

企業品牌發展及市場推廣 Corporate Brand and Marketing

1. 高級經理 - 製作 Senior Manager - Production

2. 經理/助理經理 - 娛樂視聽Manager / Assistant Manager - Audio Visual

3. 助理經理 - 項目推廣及娛樂策劃 Assistant Manager - Events & Entertainment

4. 助理經理- 客戶關係管理及數據分析 Assistant Manager - Digital CRM and Analytics

5. 高級主任 - 數碼平台及創新 Senior Executive - Digital Platform and Innovations

6. 高級/ 主任 - 市場傳訊Senior / Executive - Marketing Communications

7. 高級/ 主任 - 品牌傳訊Senior / Executive - Brand Communications

8. 主任 - 娛樂視聽Supervisor - Audio-Visual

9. 技術員 - 娛樂視聽Technician - Audio-Visual

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零售及營運支援 Retail & Operations Support

1. 經理 - 零售營運 Manager - Retail Operations

2. 高級專員 - 零售營運 Senior Officer - Retail Operations

3. 專員 - 零售營運 Officer - Retail Operations

4. 服務臺專員 - 零售營運 Concierge Officer - Retail Operations

5. 店鋪銷售助理 Sales Associate

6. 服務員 - 顧客服務 Attendant - Customer Service

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可持續發展部 Sustainability

1. 經理 - 可持續發展 Manager - Sustainability

2. 專員 - 可持續發展 Officer - Sustainability

3. 協調員 - 可持續發展 Coordinator - Sustainability

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設施管理部 Facilities Management 

1. 技術員 - 冷氣系統 Technician - HVAC System

2. 技術員 - 木工、油漆工 Technician - Joiner & Painter

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旅遊服務部 Travel Services

1. 專員 - 外站服務 Ambassador - Outstations Services

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客戶專線中心Contact Center

1. 服務專員 - 電話服務 Service Agent - Teleservices

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客房預訂Hotel Reservations

• 服務專員 - 客房預訂 Service Agent - Hotel Reservations

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供應鏈 (資訊科技系統, 項目及物流營運) Supply Chain (IT System, Project & Logistic Operations)

1. Supervisor - Inventory Control 主任 - 庫存管控

2. Operator - Inventory Control操作員 - 庫存管控

3. Runner - Dock Operations送貨員 - 貨台運作

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酒店管家服務 Butler Services

1. 司膳員 Butler

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Learning & Development 培訓及發展部

1. 經理 - 組織發展及培訓 Manager - Orgranisational Development

2. 助理經理 - 培訓及發展 Assistant Manager - Learning & Development

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角子機營運部 Slot Operations

1. 服務代表 Service Representative

2. 技術員 Technician

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人力資源部 Human Resources

1. 經理 - 薪酬及福利 Manager - Compensation & Benefits

2. 專員 - 僱員關係 Officer - Employee Relations

3. 協調員 - 僱員關係 Coordinator - Employee Relations

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電子博彩運作部 Electronic Gaming

1. 服務代表 Service Representative

2. 技術員 Technician

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會計部 Finance & Accounts

1. 高級經理 Senior Manager

2. 經理–博彩審計 Manager - Gaming Audit

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保安部 Security

1. Supervisor - Shift Manager Operations - 值班經理 - 營運

2. Supervisor - Operations 主任 - 營運

3. Manager - System Control  經理 - 系統控制

4. Security Officer 保安員

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貴賓服務 VIP Services

1. 主任 - 貴賓服務Executive - VIP Services

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電話市場營銷 Telesales

1. 服務專員 - 電話市場營銷 Service Agent - Telesales

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餐飲部 - 新葡京酒店 Food & Beverage - Grand Lisboa Hotel

1. 行政餅房主廚 Executive Pastry Chef

2. 侍酒師 Sommelier

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審計部 Internal Audit

1. 審計員 Internal Auditor

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供應鏈 (營運及服務) Supply Chain (Operations & Services)

1. 助理經理 - 供應鏈 Assistant Manager - Supply Chain

2. 主任 - 供應鏈 Supervisor - Supply Chain

3. 專員 - 供應鏈 Officer - Supply Chain

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銷售部 Sales

1. 經理 - 銷售 (會展、商務及宴會) Manager - Sales (MICE & Corporate & Events)

2. 經理 - 宴會管理 Manager - Event Management

3. 主任 - 銷售 (會展、商務及宴會) Executive - Sales (MICE & Corporate & Events)

4. 行政主任 Administrator

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策略分析部 Strategic Analysis

1. 經理 (市場及銷售分析) Manager (Marketing & Sales)

2. 分析員 (商業及數據分析) Analyst (Business Intelligence & Database Analytics)

3. 分析員 (博彩) Analyst (Gaming)

4. 分析員 (市場數據分析及積效優化) Analyst (Market Research & Performance Optimization)

5. 問卷調查員 Surveyor

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度假村臻尚市場拓展部 Resort Premium Market Development

1. 經理 - 行政及法遵 (培訓) Manager - Administration and Compliance (Training)

2. 經理 - 臻尚業務拓展 Manager - Business Development

3. 助理經理 - 臻尚業務拓展 Assistant Manager - Business Development

4. 主任 - 臻尚客戶拓展 Executive Host - Guest Development

5. 專員 - 臻尚客戶拓展 Host - Guest Development

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水療及康體部 Spa & Recreation

1. 禮賓服務員 - 水療及康體 Concierge - Spa & Recreation

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資訊科技部 Information Technology

1. 助理經理 - 前台系統方案 Assistant Manager - Front of House Solution

2. 助理經理 - 博彩系統方案 Assistant Manager - Gaming Solution

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管家部 Housekeeping

1. 主任 - 公共區域 Supervisor - Public Area

2. 管家部調度員 Housekeeping Dispatcher

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酒店營運部 Hotel Operations

1. 主任 - 禮賓 Supervisor - Concierge

2. 服務員 - 禮賓 Agent - Concierge

3. 服務員 - 前台 Agent - Front Office

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餐飲部 Food and Beverage

1. 行政助理 - 餐飲 Administrative Assistant - F&B

2. 主任 - 食品安全及衛生 Officer - Food Safety & Hygiene

3. 助理經理 - 餐廳Assistant Manager - Restaurant

4. 葡萄酒侍酒師 Wine Sommelier

5. 主任 - 餐飲 Supervisor - F&B

6. 領班 - 餐飲 Captain - F&B

7. 茶藝專家 - Tea Master

8. 茶藝領班 Captain - Tea

9. 調酒師Bartender

10. 接待員 Host - F&B

11. 專員 - 電話銷售 Agent - Telephone Sales

12. 服務員 - 餐飲 Server - F&B

13. 總廚 (麵點) Senior Sous Chef (Noodle)

14. 高級助理總廚 (中餐 / 西餐 / 麵點) Senior Sous Chef (Chinese / Western / Noodle)

15. 主廚 (糕點 / 中餐 / 西餐) Chef de Partie (Pastry / Chinese / Western)

16. 助理主廚 (糕點 / 中餐 / 西餐) Demi Chef(Pastry / Chinese / Western)

17. 廚師 (中餐 / 西餐 / 日本餐) Commis Chef (Chinese / Western / Japanese)

18. 管事員 Steward

申請方式：

有興趣應徵者，可透過以下方式申請 Interested parties, please apply via:

• 電郵簡歷到 Email the detailed resume to careers@sjmresorts.com

• 致電人才招募專線 89820288 / 68827115

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APPLY NOW 快速申請職位：

*澳娛綜合僅為僱用事宜收集個人資料，提交資料即構成當時人同意及授權澳娛綜合在僱用程序中處理個人資料。

海底撈火鍋澳門招聘

四川海底撈餐飲股份有限公司成立于1994年3月20日，以經營川味火鍋為主，是一個迎向挑戰、充滿活活力朝氣的公司，重視每一位員工的發展，積極培育人才；定期實施教育訓練、安排一系列專業課程，創造員工最大價值；在管理上，宣導雙手改變命運的價值觀，為員工創建公平公正的工作環境，實施人性化和親情化的管理模式，提升員工價值，再次熱誠歡迎您加入我們的行列，共同成長、攜手邁向國際化。

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全職 - 服務員（2 名）

月薪：MOP$13,000 - $20,000

• 男女不限

• 工作時間：13:00 - 22:00

**以上職位經驗不拘，享有全勤獎 $500，通宵班津貼 $500**

優厚福利：

包醫療保險、餐食、員工就餐折扣、生日福利、滿 3 年享受子女教育補貼、優秀員工享績效獎金和分紅，更多福利詳情可面試諮詢。

申請方式：

有意者可將個人履歷電郵至：amhr@haidilao.com，標題請註明申請職位。

CHINA TELECOM 中國電信澳門招聘

中國電信社會招聘 2024

中國電信（澳門）有限公司在綜合資訊服務、智慧城市建設、互聯網+方面具有豐富經驗和領先優勢。為滿足 5G、雲計算等新業務發展的需要，誠邀優秀的本地人才加入！

網絡部

傳輸規劃建設項目技術主管

工作職責

• 負責網絡傳輸專業及局房專業的規劃及項目全流程運作

• 負責傳輸專業及局房專業相關商務採購實施

• 負責電路租賃方案計劃及採購

• 完成其他交辦事宜

職位要求

• 大學本科或以上學歷，通信工程或相關專業

• 具備3年以上傳輸項目管理經驗；熟悉傳輸網組網規範；有局房建設項目經驗優先

• 能獨立開展相關商務談判及招標和采購

• 具備PMP證書

5G核心網網络規劃建設項目技術主管

工作職責：

• 負責5G核心網絡規劃，含NSA/SA核心網、VOLTE核心網IMS、NSA漫遊規劃、SA漫遊規劃等

• 負責5G核心網相關建設項目的預算等全流程管理

• 負責5G專網需求的支撐及相關網絡部署

• 負責常規核心網絡規劃、建設、採購、項目組織等工作

• 負責5G網絡國際及內地漫遊的方案實施及落地

職位要求：

• 本科及以上學歷，電子、通信、計算機等專業，3年以上5G核心網絡規劃建設應用的相關項目經驗

• 熟悉4G/5G網絡組網的結構及網絡特點

• 熟悉招投標等採購流程，具有很強的文字功底

• 具備5G專網建設經驗的優先

• 熟練掌握核心網使用者容量模型、流量模型測算等

• 熟練掌握NSA/SA漫遊核心網組網及協商流程

雲計算運營技術主管

工作職責：

• 負責天翼雲、CTG雲的現場運營管理、硬件維護及資源管控

• 負責CT雲的運行維護，負責業務平臺上雲管理及調度

• 負責天翼雲上應用服務的技術支撐及運營管理

• 負責各雲管平臺的運營支撐及安全管理

• 負責雲網協同工作；負責雲計算運維平臺技術規劃與設計，負責架構的運算和演進

職位要求：

• 大學本科及以上學歷，雲計算或相關專業

• 3 年或以上雲計算相關工作經驗，獲得相關認證

• 熟練掌握JAVA，C/C++，GO，Python，Ruby等任一程式設計語言

• 具有Vmware/KVM/Xen等虛擬化技術或Openstack/Docker等來源產品開發、運維經驗者優先

• 較強的邏輯思維能力，良好的學習心態及溝通能力，能主動進行技術鑽研

行業拓展部

ICT 業務銷售主管

工作職責：

• 完成部門下達的個人年度銷售任務；

• 負責目標客戶ICT業務營銷，挖掘客戶需求，完善客戶洞察以及做好客情關係的維繫，負責目標客戶的行業數字化解決方案、標準雲網、安全產品等ICT方案及產品的營銷推廣工作；

• 負責ICT項目的招投標、商務談判、合同簽署、合同執行、項目收款、用戶問題處理等銷售相關工作。

職位要求：

• 大學大學本科或以上學歷，了解雲、網、IT系統等專業知識

• 具有2年以上行業銷售經驗以及2個以上大中型行業銷售成功案例

• 具有敏銳的市場意識、良好的應變能力、溝通表達能力，良好的開拓市場能力

• 具有良好的職業道德和職業素質，工作敬業、責任心強，有較強的創新和團隊協作精神

• 具有政府、金融、酒店以及教育等行業銷售經驗以及客戶資源優先

ICT系統集成項目技術主管

工作職責

• 負責ICT系統集成項目實施交付

• 複雜項目管理的整體統籌，協調組織以及項目進度、成本、範圍、質量、風險、採購等全方位管理

職位要求

• 大學本科或以上學歷，計算機等相關專業

• 具備3年以上ICT系統集成項目管理經驗，主導過大型ICT集成項目交付

• 具有雲網技術能力；具有軟件項目經驗優先

• 工作認真負責，具有良好溝通協調能力、學習能力

• 獲得項目管理認證證書者優先

網絡安全售前支撐技術主管

工作職責

• 負責網絡資訊安全類項目和標準產品技術支持

• 負責客戶網絡資訊安全類項目現場交付

• 負責客戶網絡資訊安全類項目一線響應服務支持

職位要求

• 大學本科或以上學歷，計算機、網絡通信、電子資訊等相關專業

• 具有2年以上IT系統集成及運維服務經驗

• 具有2個以上IT系統運維、資訊安全實施成功案例

• 具有良好的團隊合作精神和溝通能力

客戶服務部

服務質量提升業務主管

工作職責

• 負責定期召開服務質量提升會，對公司整體服務質量水準作出通報及分析

• 負責對不同管道收集客戶的聲音及意見作出詳細分析，制定服務質量提升計劃

• 透過每月服務質量提升會議，分析服務問題原因，提出改進服務的措施和建議，制定改善方案持續監控及實施

• 負責對已制定的改善方案客戶落實訂立服務改善項目及推進推動各部門執行及完成指定目標，配合公司各項政策調整進行客戶服務的安排

• 根據公司業務需求，制定場景的操作指引及制定統一前線的標準應對

• 負責推動各管道持續改善及提升客戶服務質量，持續提升客戶滿意度

• 根據服務質量的實際情況對評核指標作出合理調整

• 通過客戶投訴發現的問題，結合服務標準，對公司整體服務質量情況進行分析，落實改善方案，達到改善的目的

職位要求

• 大學本科或以上學歷

• 具有2年或以上客戶服務工作經驗，具有通信行業相關工作經驗者優先

• 具備較強的溝通能力、組織能力和判斷與決策能力

• 積極主動，能在壓力下獨立完成工作

綜合部

行政事務兼司機

工作職責

• 負責物業租賃等相關行政事務

• 負責行政外勤工作

• 完成部門交辦的其他工作

職位要求

• 大專或以上學歷

• 具有1年相關工作經驗優先

• 積極主動，認真負責

• 持有澳門汽車駕照，無不良駕駛記錄

銷售部

門市營業代表

工作職責：

• 在門市向客戶推介公司業務，並完成銷售任務

• 向客戶提供業務受理和諮詢、售後服務等

職位要求：

• 大專或以上學歷

• 對銷售工作有熱情，具銷售工作經驗者優先

• 廣東話和普通話流利，能使用英語交流優先

申請方式：

公司為員工提供在職培訓、進修津貼、年終雙糧、花紅、公積金、有薪年假、有薪病假、有薪（侍）產假、公眾假期、醫療保險以及通訊津貼等完善的薪酬福利待遇。有意者請將個人履等相關資料電郵至 hrmacau@chinatelecom.com.mo。查詢電話：2878 9288。

TAG Aviation Asia (Macau) Limited 招聘

With a history dating back over 50 years, TAG Aviation are leaders in the business aviation industry. Operating from multiple centres in Europe and Asia, we have an unrivalled reputation for safety, reliability, and operational excellence and expertise.

Specialising in aircraft acquisitions, aircraft management, charter and FBO/handling services, our objective is to provide a tailored service to each client, meeting their unique requirements and setting the global standard in business aviation with a philosophy of excellence.

(websit: http://www.tagaviation.com)

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Guest Services Officer 客戶服務主任 (商用航空行業)

The Guest Services Officer primary responsibilities include providing passenger and crew services, handling aeronautical information, communicating with aircraft operator and lounge operations etc., ensuring the highest levels of safety and providing personalised service to our valued clients.

He / She is passionate about Customer Services, embrace good service excellence, and knowledgeable within Business Aviation and Luxury Market segments.

A self-starter - driven to deliver bespoke services in a timely and professional manner; showing good empathy at all times.

JOB RESPONSIBILITIES

• Provide premier service to our private jet passengers and crews to ensure they receive the expected service quality for their departure and arrival flights

• Ensure to comply safety and security regulations set out by the company and Macau authorities for a smooth and efficient operation, both at the FBO and tarmac

• Ensure effective cross-departmental communication in order to handle both Client and operational issues effectively and efficiently

• Follow through the regulation and company policy for the assigned aircraft arrival and departure and the duration of stay

• Ensure the smooth operations of lounge duties which plays a key role in the success of the movement of our guests around the FBO

• Be flexible at all times in order to cover the unexpected needs of the FBO

• Peform ad hoc duties as assigned

QUALIFICATIONS AND REQUIREMENTS

• Diploma Holder or above in Hospitality Management or related disciplines

• Minimum 1 years' working experience in any of these sectors: Executive/VIP support, Guest Relations, Lifestyle, Luxury Travel & Leisure

• Knowledge in aviation industry is highly preferred

• Excellent written & oral communication in Cantonese, Mandarin and English is a MUST. Other Asian or foreign languages – Advantageous

• Strong interpersonal skills

• Good team player, independent, and able to work under pressure

• Experienced in dealing with confidential information using discretion and sensitivity at all times

SUBMITTING YOUR APPLICATION:

Interested parties please apply here https://career.tagaviation.com/o/guest-services-officer, or send your full resume with expected salary and date availability to job.khhbe@tagaviation3.recruitee.com

TAG Aviation Asia Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Plaza Premium Group 澳門招聘

Plaza Premium Lounge

With a mission of “making travel better”, Plaza Premium Group is a pioneer and the market leader in airport hospitality services with an international footprint of over 250+ locations, 80+ International Airports, 30+ countries and regions, serving 20 million travellers annually.

The group comprises four core business segments – airport lounges Plaza Premium First and Plaza Premium Lounge; airport terminal hotels Aerotel and Refreshhh by Aerotel; airport meet & greet services ALLWAYS and a range of Airport Dining concepts. The Group has also developed Smart Traveller, a mobile-app based global airport membership programme that is designed for air travellers, offering uniquely-curated perks, benefits and rewards experience through points earning and redemption. In addition to its own brands, Plaza Premium Group provides airport hospitality solutions to leading airlines, alliances and corporates around the world, including but not limited to Cathay Pacific Airways, Singapore Airlines, Lufthansa, China Southern Airlines, Star Alliance, SkyTeam, American Express and many more. By continuously innovating and striving to surpass travellers’ expectations of airport experiences, the group is growing exponentially across major international airports globally.

The group has won more than 60 accolades in the last five years, including “World’s Best Independent Airport Lounge” for five consecutive years from 2016 to 2021 at the Skytrax World Airline Awards, the global benchmark of aviation excellence, and “Best Airport Lounge Operator” for 2018 & 2019 by TTG Asia magazine. In addition, the group’s Founder and CEO Mr. Song Hoi-see was named Ernst & Young Entrepreneur of The Year and Master Entrepreneur of The Year 2018 Malaysia. In 2020, the Group has successfully been awarded ISO 9001:2015 for Hong Kong Headquarters, proving the quality management in providing airport lounge services.

Website: www.plazapremiumgroup.com

Sales Manager

Job Responsibilities:

• Help achieve overall operational objectives by contributing sales and marketing information and performance

• Prepare sales budgets and present sales results, revenues and expense reports to management while ensuring that realistic forecasts are presented to the management team

• Propose and implement where possible marketing strategies; analyzing trends and results based on market and requirements

• Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products

• Design and implement a sales & marketing specific strategic business plan that expands company’s customer base and ensure it’s strong presence and growth

• Advise and make recommendations in regards to sales & marketing for inclusion in general operational strategic plan development and reviews.

• Develop field sales action plans in addition to proposing / designing, implementing and evaluating advertising, merchandising, and other trade promotion programs

• Develop new and profitable business from assigned geographical territories/Industry segments.

• Identify emerging markets, competitors and market shifts while being fully aware of new products and competition status

• Achieve growth and hit sales targets

• Collaborate effectively with key working partners such as RGM, Country Manager, HQ Global Sales & Marketing , Operations and Business Development Departments, etc.

Job Requirements:

• Degree in Business or related disciplines

• Minimum 8 years in Sales management from a reputable establishment in hospitality or bank industry

• Aggressive, self-motivated and committed to achieving sales target

• Attentive to details, efficient, well-planned with good business sense

• Must be presentable with strong sense of responsibility

• Excellent interpersonal and communication skills with analytical mind

• Good customer service and account management skills

• A proven track record of sales.

• Excellent spoken and written English

• Capable of working under pressure and prioritize work with excellent time management

Lounge Manager

Job Responsibilities:

• To be responsible for the proper running of the lounges of the company

• To plan, organize and manage operational functions in an effective and economical manner

• To monitor systems implemented and ensure the regulatory requirements are adhered

• To ensure a smooth, efficient, profitable operations and guests are consistently provided with the highest quality service through an inspired team

• To constantly seek guest feedback and opportunities to develop the lounge product in keeping with the continuous improvement framework

• To evaluate the lounge product and services to initiate corrective action where required or to identify new opportunities for enhancing the guests lounge experience

• To identify opportunities for co-marketing and PR leverage

• To provide leadership to staffs

• To cooperate and work in a team for development, implementation, maintenance and improvement of the quality management system

• To take initiative to identify areas for improvement and participate in continual improvement activities

• To undertake other jobs assigned by supervisors from time to time

Job Requirements:

• Form 5 or above preferred

• Minimum of 8 years' experience in F&B industry, including but not limited to restaurants, lounges, fast food outlets

• Good command of spoken and written in English, Mandarin and Cantonese

• Service-oriented and a good team player

• Able to work under pressure with excellent time management

• Strong leadership, communication and interpersonal skills

• Shift duty is required

Guest Service Officer

Job Responsibilities:

• Ensures the delivery of brand promise and provides exceptional guest service at all times

• Ensures guests are provided with professional and courteous services according to PPL standard

• Greeting the lounge guests upon arrivals, performs effective and efficient check-ins at the reception, farewell warmly as they leave

• Coordinating with airlines, ground handlers and other airport departments that provides accurate information to the lounge guests promptly.

• Preparing the VIP room by referring the reservation confirmation and assist the guests needs

• Conducting feedback forms from the lounge guests daily, reports and solves the problem or complaint to minimize the negative issue

• Patrolling the lounge and VIP rooms daily to ensure all the items and facilities are tidy and functioning well.

• Updating the lounge food and beverage menu.

• To undertake any other reasonable assignment by the superior, as and when required

Job Requirements:

• High school graduated or above

• Relevant experiences in hotel or catering is an advantage

• Outgoing, presentable with good interpersonal and communication skills

• Good command of spoken and written English, Mandarin and Cantonese

• Shift duties are required

餐飲服務員

主要職責：

• 按照公司標準為客人提供專業的服務

• 為客人提供優質的餐飲體驗

• 熟悉餐單及推介給客人

• 時刻保持適量的餐飲用品及倉儲

• 儘量協助及解決客人的需求

職位要求：

• 主動及具備良好溝通能力

• 能獨立完成工作及承受一定壓力

• 具備相關工作經驗優先

清潔員

主要職責：

• 保持貴賓室、洗手間、餐飲區域、後勤區域等地方的衛生整潔

• 確保所有植物狀況良好

• 時刻保持清潔用品庫存，並在需要時向上級報告進行補充

• 執行上級分配的工作

職位要求：

• 能獨立完成工作及承受一定壓力

• 具備良好主動性

• 能處理多項任務

• 具備相關工作經驗優先

管事員

主要職責：

• 時刻保持廚房和工作區域整潔

• 清洗廚房用具、烹飪用具和設備

• 遵循值班組長和部門廚師的指示，並遵守安全標準和程序

• 協助廚房收集設備

職位要求：

• 具備良好主動性

• 能承受一定壓力

• 良好的團隊協作能力

西餐廚師

主要職責：

• 負責食物規劃、準備及出品

• 支援廚房的日常運作

• 協助食品和飲料的庫存控制

• 保持廚房食物品質、衛生和清潔處於高標準規格

• 執行上級分配的工作

職位要求：

• 具備至少3年相關工作經驗

• 具創意、主動及責任感

• 能獨立完成工作及承受一定壓力

廚房幫工

主要職責：

• 協助準備所有食材，包括清洗、削皮、切割、切碎和運送

• 協助主管有效率地營運廚房各區域

• 執行上級分配的工作

職位要求：

• 具備良好主動性

• 能承受一定壓力

• 良好的團隊協作能力

• 具備相關工作經驗優先

• 需輪班工作

To Apply:

請將個人履歷電郵至 gabriel.chan@plaza-network.com。 閣下所提供的個人資料，只用作澳門環亞貴賓室評估申請人是否適合擔任所申請的職位，所有資料將受到嚴格保密。

Please submit your detailed resume to gabriel.chan@plaza-network.com. The personal data provided is to be used only for the purpose of evaluating and assessing the suitability of applicant for the post by Plaza Premium Lounge Macau, all data are treated as strictly confidential.

澳門中銀招聘

　　澳門中銀以“分行+子行”雙牌照運營的格局，致力為澳門社會和廣大客戶提供優質的金融服務。秉承“根植澳門 · 服務澳門”的經營宗旨，積極踐行本地主流銀行的責任與擔當，發揮澳門中銀的雙平台優勢，助力推動澳門特區經濟適度多元發展，支持大灣區、深合區、一帶一路建設。

基本條件

1. 認同本行 “愛國愛澳、愛行敬業” 企業文化；

2. 學士或以上學歷；

3. 具良好的學習能力、綜合分析能力、組織協調能力、溝通能力、抗壓能力；

4. 具良好的中、英文水平及口語能力，熟悉辦公室軟件操作；

5. 品行端正，樂於助人，儀表端莊；

6. 具與職位要求相對應的工作經驗。

職位空缺：

• 綜合服務專員

• 客戶經理（公司金融）

• 客戶經理（跨境金融）

• 客戶經理（金融機構）

• 客戶經理（個人金融）

• 產品經理（現金管理）

• 產品經理（貿易融資）

• 產品經理（數字金融）

• 產品經理（財富管理）

• 投資顧問

• 數據庫管理員

• 合規經理（交易甄別）

• 合規經理（公司業務）

• 私人銀行家

• 策略分析師

• 財務分析師

• 數據分析師

• 工程管理師

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綜合服務專員

工作職責：

• 負責為營業網點客戶提供現金、非現金的櫃檯服務（包括人工櫃檯及智能櫃檯）；

• 協助進行產品營銷推介及支援工作；

• 協助處理營業網點合規反洗錢相關工作；

• 承辦上級交辦的其他工作。

職位要求：

• 具有相關工作經驗。

客戶經理（公司金融）

職位內容

• 負責營銷及服務公司客戶，發掘客戶潛在需求，為客戶提供全面性綜合金融服務；

• 負責對公司客戶財務數據及經營情況、市場環境等進行分析，並撰寫相關報告；

• 負責管理公司授信客戶，分析授信客戶的行 業、股權結構、財務狀况、還款現金流測算等；

• 負責金 融產品 (包括但不限於存、貸、結算、衍生品、債務資本市場等)的營銷工作；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上獨立管理大型公司授信客戶相關工作經驗，熟悉大公司授信業務流程，了解跨境、貿易融資等產品；

• 具較強的數據分析、市場分析、風險計量監控能力，授信客戶行業分析、股東結構分析、財務狀況分析、還款現金流測算等能力；

• 熟悉內地業務、政策、法規，對澳門經濟、銀行業務發展方向有一定認識；

• 具裝備製造、融資租賃、綜合酒店等業務經驗者優先考慮；

• 持有 FRM、CFA、CPA 等相關專業資格者優先考慮。

客戶經理（跨境金融）

職位內容

• 負責營銷及服務跨境企業客戶，發掘客戶潛在需求；

• 負責為跨境企業客戶設計合適的綜合金融服務方案，包括貿易融資、併購貸款、結構化融資、銀團等；

• 負責協調業務或賬戶服務落地，管理日常客戶業務；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上跨境金融相關工作經驗，能獨立完成客戶財務分析、行業分析、經營情況分析、授信風險分析等；

• 具較強的數據分析、市場分析、風險計量監控能力，授信客戶行業分析、股東結構分析、財務狀況分析、還款現金流測算等能力；

• 熟悉公司金融相關業務知識，對內地、香港等地區金融市場、跨境金融政策有較深入了解；

• 具良好的葡語能力者優先考慮；

• 具國際大型銀行 / 投資銀行 / 投資機構等工作經驗者優先考慮；

• 持有 FRM、CFA、CPA 等相關專業資格者優先考慮。

客戶經理（金融機構）

職位內容

• 負責開拓本地、跨境潛在目標金融機構客戶(包括銀行及非銀行金融機構類）；

• 負責為客戶提供專業、優質、一體化的金融服務，提升客戶滿意度；

• 了解客戶、市場情況，做好風險管理、反洗錢審查等工作；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上金融機構相關工作經驗；

• 熟悉金融機構業務及金融市場產品；

• 能獨立為客戶設計業務方案並提供專業服務；

• 具有金融、會計和反洗錢相關專業知識者優先考慮。

客戶經理（個人金融）

職位內容

• 為客戶提供綜合性金融服務，開展金融產品營銷工作，包括但不限於財富管理、消費信貸、中小企服務等；

• 定期反饋客戶金融產品的市場動態，根據客戶需求推薦合適的產品及服務；

• 根據銀行反洗錢相關要求，落實內控合規檢查及風險防範等工作；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上金融機構相關工作經驗，熟悉本地銀行個人金融產品及服務；

• 具良好的客戶營銷拓展能力及服務意識；

• 具理財、保險、反洗錢等相關專業資格優先考慮。

產品經理（現金管理）

職位內容

• 負責開展現金管理相關行業調研和市場分析，制定產品營銷計劃；

• 負責跟進現金管理產品的研發、優化、應用 系統需求分析與技術支持等工作；

• 負責跟進客戶營銷、方案設計、產品支持與項目實施等工作；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上國際結算或現金管理等相關工 作經驗，具金融科技工作經驗者優先考慮；

• 具較強的計算機應用能力，掌握 SQL 等編程技能者優先考慮；

• 對內地金融市場及政策有一定了解，熟悉大 灣區金融市場者優先考慮；

• 具大客戶營銷服務等相關工作經驗者優先考慮。

產品經理（貿易融資）

職位內容

• 負責制定和落實貿易融資業務營銷策略，並進行實施、追蹤、監督及分析；

• 協助客戶經理進行客戶營銷，提供符合客戶需求的貿易融資產品方案；

• 負責開拓同業渠道，拓展二級市場業務合作；

• 負責分析境內外市場資訊和客戶需求，研發貿易融資相關金融產品；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上公司業務相關工作經驗，熟悉貿易融資、國際結算、外匯等金融產品；

• 對海外、內地金融市場及政策有一定了解，熟悉大灣區金融市場者優先考慮；

• 具大客戶營銷服務等相關工作經驗者優先考慮；

• 具 CDCS、CITF 等相關專業資格者優先考慮。

產品經理（數字金融）

職位內容

• 負責應用系統的需求分析、功能設計、應用 研究，引入市場上的科技產品及系統；

• 負責項目管理相關工作，與供應商溝通協調，推進應用系統的研發、測試及投產；

• 負責各類應用系統、數據分析平台的日常維護、故障跟進、性能優化等工作；

• 定期追蹤市場科技發展趨勢，持續提供創新意見和技術解決方案；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上移動支付、商戶收單等相關工 作經驗；

• 具較強的項目管理、測試及數據分析能力；

• 熟練運用 Python、SQL 等程序編寫工具；

• 熟悉移動支付的系統設計、業務方向等知識；

• 具移動支付項目實踐經驗者優先考慮；

• 持有 FRM、CFA、CPA 等相關專業資格者優先考慮。

產品經理（財富管理）

職位內容

• 負責銀行交易系統開發測試等相關工作；

• 負責草擬及制定有關股票交易業務的操作規程、管理及維護更新；

• 根據不同時區的交易時間，持續於交易時段進行運維操作；

• 負責分析和撰寫股票業務市場評價及效益評估報告；

• 負責制定股票市場相關業務的推廣和營銷策略；

• 負責股票相關業務的培訓和指導工作；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上股票市場風險和運作相關工作經驗，熟悉商業銀行金融投資產品及相關投資屬性特點；

• 具有較強的溝通能力、報告分析及撰寫能力；

• 具較強的數據分析、市場分析及風險計量監控能力；

• 熟練運用 Bloomberg 等平台；

• 具有股票系統維護和管理經驗者優先考慮。

投資顧問

職位內容

• 為中高端客戶提供美股、港股、A股等投資顧問服務，包括但不限於提供客制化的持倉分析、投資建議及解决方案；

• 負責對美股、港股、A股等市場主流趨勢、前沿熱點、投資策略等進行分析及報告撰寫，為客戶經理提供投資領域專業指導及支 持；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上內地或國際股票市場分析研究、資產管理、證券公司等相關工作經驗，具備股票投資管理相關工作經驗者優先考慮；

• 熟悉商業銀行各類金融投資產品及相關投資屬性特點；

• 具有較強的溝通能力、報告分析及撰寫能力，對金融市場波動具有較高敏感性；

• 具較強的數據分析、市場分析及風險計量監控能力；

• 熟練運用 Bloomberg 等平台；

• 具內地或香港證券從業資格、CFP、CFA 等相關專業資格者優先考慮。

數據庫管理員

職位內容

• 負責應用系統數據庫的運維相關工作；

• 負責跟進數據庫及相關件的架構設計和運維管理；

• 負責參與應用系統設計，推動應用系統數據庫性能優化；

• 負責數據庫及大數據相關運維平台的設計及日常運維管理工作；

• 承辦上級交辦的其他工作事項。

職位要求

• 具資訊科技等相關專業學士或以上學歷；

• 具三年或以上數據庫運維及相關管理工作經驗；

• 了解數據庫系統配置及性能優化流程，對數據庫優化，架構設計有較深入的研究和實踐經驗；

• 熟悉 DB2、Oracle、MySQL、Sybase 等數據庫架構；

• 熟悉 Unix/ Linux 儲存、網路等相關知識，並掌握基本操作技能；

• 具系統或數據庫自動化運維平台建設經驗者優先考慮。

合規經理（交易甄別）

職位內容

• 負責可疑交易舉報管理工作，包括系統預警、人工舉報案例分析處理等；

• 負責分析、制定、落實監控模型需求、提出優化建議及設置系統參數；

• 協助制定反洗錢、合規監控等制度辦法，對落實情况進行調研，提出改進優化意見和建議；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上交易甄別、監測分析及可疑舉報等反洗錢相關工作經驗；

• 具數據提取及加工能力，熟悉 SQL 等編程工具及數據庫；

• 具金融、法律相關專業知識者優先考慮；

• 持有 CAMS 等相關專業資格者優先考慮。

合規經理（公司業務）

職位內容

• 負責制定和更新公司業務相關反洗錢、反恐融資合規政策；

• 負責公司業務相關反洗錢模型及系統的研發及測試；

• 負責公司業務反洗錢合規相關工作，如 KYC、公司客戶生命周期管理，監督檢查等；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上反洗錢、反恐怖融資相關工作經驗；

• 熟悉銀行業務及操作流程，了解客戶盡職調查要求；

• 具較強的風險意識及統籌規劃能力；

• 具法律、金融、財務、軟件工程、資訊科技等相關專業知識者優先考慮；

• 具國際大型銀行合規反洗錢數據統計分析工作經驗者優先考慮；

• 持有 CAMS、FRM、CFA、CPA、ACCA 等相關專業資格者優先考慮。

私人銀行家

職位內容

• 負責私人銀行客戶全方位綜合營銷服務工作，與營業網點客戶經理共同維護、完善私人銀行業務；

• 負責為私人銀行客戶提供客製化、多元化投資組合和資產配置方案，定期回顧客戶投資情況，持續跟進和評估客戶的資產配置方案及投資建議；

• 負責與境內外分行聯動，跟進私人銀行客戶的跨境金融需求；

• 負責籌辦私人銀行客戶相關營銷活動；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上金融相關工作經驗；

• 熟悉銀行金融理財產品，掌握投資市場動向及客戶投資需求，能為客戶提供專業和個性化的資產配置方案；

• 具良好的市場開拓能力；

• 具私人銀行工作經驗者優先考慮；

• 持有 CFA、CFP、CFMP 等相關專業資格者優先考慮。

策略分析師

職位內容

• 負責分析宏觀經濟金融形勢、市場情況，重點研究澳門、深合區及大灣區經濟情况、金融及產業政策機遇，為銀行發展戰略决策、經營管理等提供支持；

• 負責開展戰略研究工作，組織推動調研，就銀行業務發展和經營管理中的重大問題開展課題調研；

• 承辦上級交辦的其他工作事項。

職位要求

• 具經濟、金融等相關專業碩士或以上學歷；

• 具三年或以上金融領域相關諮詢服務或研究分析工作經驗；

• 具開展調研、規劃報告編寫等實踐經驗；

• 持有 FRM、CFA、CPA 等相關專業資格者優先考慮；

• 熟練掌握 EViews、SPSS 等統計分析工具者優先考慮。

財務分析師

職位內容

• 負責財務預算管理，協助制訂經營計劃目標及配套管理措施，對計劃執行情况進行監測分析；

• 負責單位考核管理，協助制訂單位考核方案，對單位考核情况進行分析；

• 負責財務資源管理，協助制訂業務費用及固定資產配置政策，監控分析財務資源使用情况；

• 負責財務開支管理，協助制訂財務開支管理制度，規範落實財務開支流程和標準等管理要求；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上財務會計管理相關工作經驗，掌握財務分析及財務資源管理等知識；

• 持有 CPA、CFA、FRM 等專業資格者優先考慮；

• 掌握數據分析工具者優先考慮。

數據分析師

職位內容

• 負責落實數據質量管理政策和制度，制訂基礎類和指標類數據標準；

• 負責數據治理工作，建立數據質量標準和問責標準；

• 負責開展數據挖掘分析工作，優化數據展現層與數據分析層工具，加強數據統計工作自動化；

• 負責數據質量監控，完善和落實數據標準，監測、分析和評價數據治理情況；

• 負責開展行內數據資產管理培訓工作；

• 承辦上級交辦的其他工作事項。

職位要求

• 具有三年或以上數據分析相關工作經驗，掌握數據質量管理及應用知識；

• 熟練運用數據分析相關工具（如：Access、Python、R、VBA、SQL等）；

• 持有 CPA、CFA、FRM 等專業資格者優先考慮。

工程管理師

職位內容

• 協助跟進辦公室或營業網點等裝修及改造工程；

• 協助監管工程進度、施工質量、政府審查、標書决算等工作；

• 負責跟進銀行資產設施日常維護與保養；

• 負責跟進 ESG 設施改造及碳查轉型；

• 負責跟進租務及物管工作；

• 負責跟進設施、器具維修等工作；

• 承辦上級交辦的其他工作事項。

職位要求

• 具建築、機電工程、機械工程、土木工程、室內設計等相關專業學士或以上學歷；

• 具三年或以上工程管理相關工作經驗；

• 熟練運用 Microsoft Office、AutoCAD 等應用軟件；

• 持有工作相關政府注册專業資格者優先考慮。

申請方式

點擊以下連結 https://career.bocmacau.com 在線申請。

HKTVmall 澳門招聘

Accounting Assistant

Role Description

• Prepare any documents or items that the Finance team is responsible for, including quotations, invoices, billing statements, and other reports and records.

• Keep a thorough record of business transactions and enter data from daily work logs into the company’s general ledger system.

• Prepare reconciliation and resolve/ monitor discrepancies in a timely manner.

• Perform three-way match and check for appropriate approvals before processing invoices for payment settlement.

• Keep track of any consumer issues that require a refund and issue refunds in a timely manner. Handle inbound Finance-related inquiries and perform problem-solving for business partners.

• Contact business partners to notify them of outstanding balance for payment collection.

• Assist in documenting procedures and improving existing processes and internal controls.

• Meeting deadlines and initiatives, based on a comprehensive understanding of process, system functions and timelines.

• Assist senior members with any tasks, or perform any ad hoc assignments.

Who is Our Right Fit

• A bachelor’s degree in Accounting, or other related areas

• Detail-oriented and possess the ability in multi-tasking, both independently and as part of a team

• Self-motivated and with great follow through skills, able to work under pressure in a fast pace environment

• Excellent analytical, communication and interpersonal skills.

• Fluency in both English and Cantonese is mandatory Good knowledge of MS Office, excellent command in Excel is highly preferable

• Data processing skill is a plus; Knowledge of SAP system and Salesforce system is a big plus

What we offer

• A great collaborative working atmosphere with regular company and team events

• Responsibility from day one in a fast growing and global company

Finance Officer

What You will be Doing

Ample development opportunities becoming a future-proof “Digitalized Professional Accountant”, by being the stakeholders in TECHFIN projects, robotic process automation process and business intelligence tools adoption

By developing your career in Authorized Employer of Hong Kong Institute of CPAs, Association of Chartered Certified Accountants, and CPA Australia, you will work with a dynamic and elite finance team in the most fast growing and innovative end-to-end Ecommerce platform in Hong Kong

As part of Finance Team, you will be one of the key drivers providing financial and analytical leadership to Finance team members as well as business partners. You will be responsible for numerical and analytical deliverables for internal reporting, business decision making and regulatory compliance purposes in a fast moving and high-growth environment. Process re-engineering is also inevitable for the automated financial reporting process

Who is Our Right Fit

• Bachelor degree in Accounting or equivalent

• 4 years or up relevant working experience preferably with audit experience

• Experience in account receivables management and control is must

• Member of recognized accounting professional bodies, e.g. HKICPA/ACCA, is a plus

• Proficiency in Excel/PowerPoint/PowerBI/Other BI tools will be advantageous

• Self-motivated, energetic, well-organised, independent with good communication skills and able to work under pressure

Marketing Officer

What You will be Doing

• Assist various online & offline marketing activities to achieve KPI

• Social media management

• Assist monitor online & offline marketing activities and prepare reports

• Maintain Macau Street/promosite

• Communicate with the internal team for executing marketing activities

• Maintain good relationship with media partners

• Handle Ad-hoc projects and tasks as assigned

Who is Our Right Fit

• Bachelor’s degree a must, preferably in Marketing, Design, Communication, Business Administration discipline

• Minimum 1 years of working experience in marketing or sales related discipline. Candidate with less experience will be considered as Assistant Marketing Officer

• Work experience in eCommerce, online business, social media platform is a plus

• Creative and well-organized with excellent analytical and problem-solving skills

• A strong sense of responsibility and multi-tasking skill are required

• Able to excel in fast-paced and dynamic environment with tight deadlines

• Self-motivated, result-oriented and passionate team player is a must

• Good command in written and spoken Chinese and English

Customer Service Officer (Signing Bonus - $6,000)

What You Will Be Doing

• Provide efficient and professional customer service to handle inquires, complaints, maintenance and ad hoc service through call, live chat and email

• Deliver outstanding service by offering consultative solutions to customer satisfaction across various channels

• Collaborate closely with different stakeholders to ensure effective service delivery to customers

• Support ad hoc projects to ensure smooth team operations.

• Working 9 hours per day with shift rotations between 09:00 – 24:00 (including weekends & public holidays)

• 8 days’ off per month

Working Location: Macao

Who is our Right Fit

• Bachelor's Degree or above

• Macau ID Holder

• At least 1 year of customer service experience

• Highly motivated and able to work independently with strong sense of responsibility

• A good team player and desire to work in a team-oriented environment

• Excellent command of English, Cantonese and Mandarin

• Proficiency in Chinese word processing & MS Office is essential

• Excellent service manner, positive thinking and willing to work under pressure are preferred

• Candidates with more experience will be considered as Senior Customer Service Officer

• Immediate available is highly preferred

At HKTV, we offer a competitive salary along with attractive talent benefits, including:

• 16 days of annual leave, plus marriage, maternity, paternity, exam, birthday leave*, 2-day family care leave*, full pay sick leave, and compassionate leave.

• A five-day workweek with flexible hours before 10:00 AM for selected roles in our TKO office.

• A 20% employee discount program.

• Comprehensive medical and life insurance coverage.

• Dental benefits and an attractive education partnership allowance.

• Professional training and opportunities for career advancement.

• Discretionary Bonus

申請方式 Application：

如果您對上述職位感興趣，請將您的英文履歷連同目前薪酬和期望薪酬發送至 maym@hktv.com.hk。
If you are interested in the above position, please send your English resume with current and expected salary to maym@hktv.com.hk

申請者的資料將被保密處理，所有提交的文件僅用於本次申請。
Applicants’ information will be kept confidential. All submitted documents will be used for this application only.

CROWNE PLAZA MACAU 澳門皇冠假日酒店招聘

*點擊圖片放大

現誠邀本澳居民申請以上職位，有意者可將個人履歷、近照和薪金要求電郵至：
careers@crowneplazamacau.com 申請者所提供之個人資料將絕對保密及僅作招聘用途，如有疑問請致電：（853）8590 8063

Interested parties, please send the resume to careers@crowneplazamacau.com
For enquiries, please contact us at（853）8590 8063. The positions are application for Macao residents only. All information provided will be kept strictly confidential and Information will be used for the purpose of processing your application or other employment-related matters.

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APPLY NOW 快速預約面試：

WING KEE PRODUCE (MACAU) LIMITED

永記食品 (澳門) 有限公司招聘

永記食品(澳門)有限公司於澳門設立超過18年，經營新鮮蔬菜及奶類製品之進口，提供高質素、有口碑的外國品牌、健康食品予澳門五星級酒店集團、超級市場、果菜批發市場等。為配合澳門業務拓展，誠聘以下職位：

跟單文員 CS clerk

工作內容

• 跟進銷售訂單、客戶查詢，協助推銷公司產品

• 處理每日開發票工作

• 跟進公司產品和客戶訂單相關的一般文書及存檔工作

職位要求

• 高中畢業或以上學歷

• 有客戶服務或銷售工作經驗者優先

• 申請人須持有澳門居民身份證，操流利廣東話，略懂英語

申請方式：

有意申請以上職位者，請將履歷表及要求薪金電郵至 personnel@wingkee.com

或郵寄至澳門圓台街16號海洋工業中心(第二期) 6樓 E & F, 人事部收

*申請人所提交之個人資料將絕對保密及只作招聘用途。所有個人資料將在招聘後銷毀。*

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Ecolab Limited 藝康有限公司澳門招聘

About Ecolab

A trusted partner for millions of customers, Ecolab (NYSE: ECL) is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on a century of innovation, Ecolab has annual sales of $15 billion, employs more than 48,000 associates and operates in more than 170 countries around the world.

Ecolab delivers comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use. Ecolab’s innovative solutions improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets.

www.ecolab.com

關於藝康集團

ECOLAB藝康集團（美國紐約證券交易所代碼：ECL）是全球數以百萬計的客戶值得信賴的合作夥伴，也是全球可持續發展的領導者，積極提供水、衛生和感染預防解決方案和服務，致力保護人們和地球資源，對生命的影響息息相關。經過一個世紀創新，我們的年銷售額達150億美元，全球48,000多名員工，業務遍及170多個國家。

我們提供科學引領的先進解決方案、運用數據的前瞻力，結合世界一流的服務，全面為客戶促進食品安全，清潔和安全的環境，優化水資源和能源應用。創新的解決方案大大提高食品、醫療保健、生命科學、酒店和工業市場客戶的運營效率和可持續性。

藝康集團(中文網頁)：https://zho.ecolab.com/about

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Field Service Engineer 現場服務工程員

工作內容：

• 負責外勤保養及維修裝備系統

• 為化學或水處理（冷卻水塔/鍋爐/冷水機組）產品/應用/系統產品提供現場客戶服務。

• 記錄所有工作和服務，包括對工廠人員測試結果的評估、化學品施用率、化學品和測試試劑庫存水準以及所需的計劃缺陷/糾正措施。

• 識別並解決客戶遇到的挑戰，提供技術支援。

• 為客戶安裝、校準和維護化學進料設備和監控設備

職位要求：

• 輸入服務記錄於電腦系統

• 具備最少 1年相關服務經驗者為佳良好客戶服務態度

• 持有電工牌或技工證書優先考慮

• 有責任感和能獨立工作

應聘方式：

有意者可將個人履歷及薪酬待遇發送至：hr.hk@ecolab.com 或致電 (853) 8294 1315

所有收集的個人資料只作招聘用途。

滅蟲服務員

工作內容：

• 提供滅蟲服務給酒店或餐廳集團的客戶

• 為客戶提供預防及根治蟲患或鼠患的建議

• 制定客戶服務報告並與客戶講服務結果

職位要求：

• 六天工作，無須輪班工作

• 無須經驗, 歡迎畢業生及女士申請

• 具輕型汽車駕駛執照優先

• 流利粵語，略懂英語更佳

• 待人有禮，有責任感及願意學習綜合害蟲防治行業

全職待遇及福利：

• 雙糧、酌情性花紅、新人獎金高達HKD8,000、技能進修資助

• 17天公眾假期、綜合醫療保險、年度體檢計劃

• 良好晉升機會

應聘方式：

有意者可將個人履歷及薪酬待遇發送至：hr.hk@ecolab.com 或致電 (853) 8294 1315

所有收集的個人資料只作招聘用途。

設備維修員

工作內容：

• 外勤工作，為客戶及銷售團隊提供全面技術支援

• 負責清潔器材安裝維修，日常保養工作，包括洗碗碟機、產品分配器等

職位要求：

• 中學程度，具相關器材維修經驗者優先

• 具澳門維修電工中級證或內地2至3級電工維修證，須包括安裝或排除故障課程內容等

• 具有電路板維修/各種設備獨立維修能力/大型焊接工程的經驗者優先

• 良好客戶服務態度

• 具澳門摩托車牌照優先

待遇及福利：

• 雙糧、酌情性花紅、技能進修資助、綜合醫療保險(包括配偶及子女)、年度體檢計劃、交通津貼等

應聘方式：

有意者可將個人履歷及薪酬待遇發送至：hr.hk@ecolab.com 或致電 (853) 8294 1315

所有收集的個人資料只作招聘用途。

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For more information about ECOLAB, please visit www.ecolab.com

All personal data provided by job applicants will be used for recruitment purpose only.

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APPLY NOW 快速預約面試：

所有收集的個人資料只作招聘用途。
All personal data provided by job applicants will be used for recruitment purpose only.

WYNN PALACE (MACAU) 澳門永利皇宮招聘

我們誠邀有興趣加入財務部的本澳居民申請以下職位。立刻加入永利渡假村的精英團隊，實現專業發展路向，成就理想前程！

請於辦公時間星期一至五上午9時至下午6時致電招聘中心，亦可將個人簡歷發送到招聘郵箱：

永利皇宮招聘中心
(853) 8889 1188
jobs@wynnpalace.com

永利澳門招聘中心
(853) 8986 6222
recruit@wynnmacau.com

如欲了解更多職位詳情，請登入 wynncareersmacau.com

Wynn is hiring positions under Finance. If you thrive for joining a team where you can grow and achieve your ambition, please do not hesitate to apply!

Please contact our Recruitment Hotline between 9:00 a.m. to 6:00 p.m., or forward your CV to our Recruitment Email:

Wynn Palace Recruitment Center
(853) 8889 1188
jobs@wynnpalace.com

Wynn Macau Recruitment Center
(853) 8986 6222
recruit@wynnmacau.com

To learn more about the opportunities at Wynn, please visit: wynncareersmacau.com

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會籍業務代表Host - Club Marketing (S) (Services) (ID:3535BR)

主要職責：負責為永利的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。

職位介紹：

• 為度假村發掘具潛質的客戶，於角子機區域招攬新賓客並邀請入會

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫

職位要求：

• 工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 技能 / 證書：須熟悉娛樂場遊戲的玩法及規例

• 語言能力：操流利廣東話，普通話及簡單英語

• 電腦應用：熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

網絡安全工程師 Engineer - Cyber Security (ID:3706BR)

Job Purpose: Responsible for monitoring and reviewing the information security related products status and logs, ensures that IT divisional systems and services address security threats, risks, and attacks directed toward Wynn's business operations, staff, customers, and business partners.

Key Responsibilities

• Works with information security leadership to develop strategies and plans to enforce security requirements and address identified risks

• Act as a technical Subject Matter Expert (SME) on information security system development and best practices. Provides second support and analysis during and after a security incident

• Assists with risk assessment activities, including analyzing the results of audits to produce recommendations of acceptable risk and risk mitigation strategies

• Collaborates with Information Technology staff to develop remediation plans addressing identified vulnerabilities

• Review and analyze the reports and logs from security devices and computers to identify the legitimate uses vs. malicious activities and misuse of information and data

• Researches, evaluates, tests and recommends the implementation of new or updated information security technologies

• Participates in security investigations and compliance reviews, as requested by internal or external auditors

• Work directly with the Criminal Investigations team at Wynn and understand the importance and sensitivity of data collected

• Commonly used information security and cyber security tools, SIEM, SOAR, etc.

Competencies and Requirements

• Experience: Minimum 2+ years’ experience directly related to the duties and responsibilities specified

• Knowledge/Certificates:

• Strong analytical skills to analyze security requirements and relate them to appropriate security controls.

• Strong understanding of cyber security concepts, common information security tools, IP, TCP/IP, and other network administration protocols.

• Experience with planning, deployment, and operation of large enterprise security management tools such as IDS/IPS (network and host), advanced anti-malware (network and endpoint), DLP, encryption, anti-virus, SIEM, firewalls, identity management, NAC, etc.

• Specific knowledge of authentications technologies such as AD, LDAP, RADIUS, TACACS+, 802.1x, NAC, Microsoft Certificate Services, and PKI in general.

• Education: Diploma or degree in Information Technology field

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Familiar with hospitality systems management an advantage. CISP, CEH, OSCP, CPT, GCFA , CISSP, Security+ or equivalent certification preferred

主要職責：網路安全工程師負責監控和審查資訊安全相關產品狀態和日誌，確保 IT 部門系統和服務解決針對永利業務營運、員工、客戶和業務的安全威脅、風險和攻擊夥伴。

職位介紹

• 與資訊安全領導層合作制定策略和計劃，以執行安全要求並解決已識別的風險

• 擔任資訊安全系統開發和最佳實務的技術主題專家 (SME)。 在安全事件期間和之後提供第二次支援和分析

• 協助風險評估活動，包括分析審計結果以提出可接受的風險和風險緩解策略的建議

• 與資訊科技人員合作制定針對已識別漏洞的補救計畫

• 審查和分析來自安全設備和電腦的報告和日誌，以識別資訊和資料的合法使用與惡意活動以及濫用

• 研究、評估、測試並建議實施新的或更新的資訊安全技術

• 根據內部或外部審計師的要求，參與安全調查和合規性審查

• 直接與永利刑事調查團隊合作，以了解所收集資料的重要性和敏感度

• 常用的資訊安全與網路安全工具，SIEM、SOAR等

職位要求

• 工作經驗：至少 2 年以上與指定職責直接相關的經驗

• 技能 / 證書：

• 強大的分析能力，能夠分析安全需求並將其與適當的安全控制相關聯。

• 對網路安全概念、常用資訊安全工具、IP、TCP/IP 和其他網路管理協定有深入的了解

• 具備規劃、部署和操作大型企業安全管理工具的經驗，例如 IDS/IPS（網路和主機）、進階反惡意軟體（網路和端點）、DLP、加密、防毒、SIEM、防火牆、身分管理、NAC等

• 具備特定的驗證技術知識，例如AD、LDAP、RADIUS、TACACS+、802.1x、NAC、Microsoft 憑證服務和PKI

• 教育程度：資訊科技領域的文憑或學位

• 語言能力：良好的中英文書寫與口語能力

• 電腦應用：熟悉酒店系統管理優先。 CISP、CEH、OSCP、CPT、GCFA、CISSP、Security+ 或同等認證優先

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

收貨員Receiving Attendant (ID:1427BR)

主要職責：負責貨物收取、卸下；並按發票及收貨報告作出貨物運送及報帳等工作。

職位介紹：

• 負責貨物收取、按採購單核實來貨是否無誤

• 如遇來貨不符及損壞，須作出處理工作，包括文件上製作表格及保持單據記錄等

• 此外，亦須進行貨物送貨及退貨等工作

• 還須替有需要的部門進行退貨工作

• 須接受由收貨主任所委派的其作工作

職位要求：

• 工作經驗：曾具收貨工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：操寫流利廣東話；懂簡單英語者優先考慮

• 電腦應用： 對電腦軟件MS Office(中英文版本)具中級程度瞭解

客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)

Job Purpose

The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities

• Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.

• Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.

• Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.

• Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions

• CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.

• Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

Competencies and Requirements

• Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization

• Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field

Knowledge/Certificates:

Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Exceptional business acumen and ability to understand and align with organizational goals

• Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions

• Excellent communication and collaboration skills to effectively work with cross-functional teams

• Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment

• Strong organizational skills and meticulous attention to detail

• Strong ownership and servicing mind-set to ensure efficient and effective program delivery

• Experience with marketing automation platforms and data visualization tools

• Experience with database management (e.g., SQL)

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Proven track record of driving process improvements and delivering measurable business results

• Experience in developing applications for high-load environments

• Work experience in Integrated Resort strongly preferred

• Language Ability: Proficiency in English and Cantonese/ Mandarin

食品安全高級主任Senior Officer – Food Safety (ID:3110BR)

主要職責

• 以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。

職位介紹

• 對公司各種處理食品的設施進行食品安全規管、評估和調查

• 為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案

• 負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理

• 協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準

• 有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生

職位要求

• 工作經驗：具至少兩年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗

• 技能 / 證書：具食品安全培訓和實驗室操作經驗者優先考慮

• 教育程度：需持有食品科學或相關學科的學士學位

• 語言能力：操流利廣東話及英語

• 電腦應用：精通MS Office

Job Purpose

• Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure fully compliance with food safety laws and regulations of Macau.

Key Responsibilities

• Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations and verifications to ensure programs are executed and document correctly, completely and accurately.

• Review inspections and ensure corrective and preventative actions are taken in effective and timely fashion

• Organize and conduct food safety compliance inspections and evaluations on property at a wide variety of food facilities

• Ensure the practicing food safety and hygiene standards compliance with local regulations and the food safety management system requirements

• Strengthens food safety understanding throughout the organization through training and other knowledge management activities

• Conducts microbiological and hazard analysis on food ingredients and manufacturing processes to determine effectiveness of hazard mitigation steps

Competencies and Requirements

• Experience: Minimum of 2 years’ experience at a similar level of hospitality industry, catering services or at a large food production plant

• Knowledge/Certificates: Knowledge of training and laboratory operations an advantage

• Education: bachelor’s degree in food science or a related field

• Language Abilities: Fluent English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

from Monday to Friday between 9:00 am and 6:00 pm

食品安全主任Officer – Food Safety (ID:3160BR)

主要職責

• 以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。

職位介紹

• 對公司各種處理食品的設施進行食品安全規管、評估和調查

• 為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案

• 負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理

• 協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準

• 有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生

職位要求

• 工作經驗：具至少一年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗

• 技能 / 證書：具食品安全培訓和實驗室操作經驗者優先考慮

• 教育程度：需持有食品科學或相關學科的學士學位

• 語言能力：操流利廣東話及英語

• 電腦應用：精通MS Office

Job Purpose

• Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure full compliance with food safety laws and regulations of Macau.

Key Responsibilities

• Organize and conduct food safety compliance inspections and evaluations on the property at a wide variety of food facilities

• Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations, and verifications to ensure programs are executed and document correctly, completely, and accurately.

• Perform and maintain routine microbiological analysis scheme and lab stock management

• Assist on raw materials and all process monitoring to assure compliance with local regulations and food safety standards

• Maintain food safety management documentation, keep and file records in a systematic manner. Monitor and assess cleaning and sanitation of food preparation area and process

Competencies and Requirements

• Experience: Minimum of 1 year’ experience at a similar level of the hospitality industry, catering services, or at a large food production plant

• Knowledge/Certificates: Knowledge of training and laboratory operations is an advantage

• Education: bachelor’s degree in food science or a related field

• Language Abilities: Fluent English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

from Monday to Friday between 9:00 am and 6:00 pm

策略規劃及分析員 Analyst - Strategic Planning and Analysis (ID:2539BR)

主要職責

• 負責透過提取及分析各種數據來支援不同的市場推廣及效益，從而評估項目的有效性並提出相應的策略。

職位介紹

• 對活動推廣、會員註冊和營業額進行分析，以協助制定行銷策略

• 以活動推廣的收入、支出和參與率來準備相關的數據及評估活動推廣的有效性

• 須準備數據報告並用作為績效評估的基準，協助管理層的決策及發掘具潛質的客戶和提拱創新的市場推廣方案

• 根據管理層的要求去製定相關的報告

職位要求

• 工作經驗：具至少2年資料庫分析經驗，並具娛樂場的工作經驗優先考慮

• 教育程度：須持資訊系統、經濟學、電腦資訊科學士學位或相關商科學歷優先考慮

• 語言能力：能流利地操與寫作廣東話/普通話及英語

• 電腦應用：須精通MS Excel。具SQL、SAS或其他分析工具經驗者優先

Job Purpose

• Supports marketing campaigns and performance by extracting and analyzing various data. Through detailed data analysis, you will evaluate campaigns effectiveness and recommend strategies for making offers.

• Key Responsibilities

• Conduct statistical analysis on promotion campaigns, member registration and turnover to aid the development of marketing strategies

• Prepare pro-forma and evaluate the effectiveness of promotion campaigns and events in terms of revenue, expenses and participation rate

• Create statistical reports to be used as a reliable benchmark for performance evaluation, and to aid management’s decision for exploring new potential guest pool and innovative marketing campaigns

• Generate relevant reports requested by management

Competencies and Requirements

• Experience: 2 years experience of data analysis, preferably in entertainment industry

• Education: Bachelor degree or above in Actuarial Science, Business, Economics or Computer Science

• Language Ability: Proficiency in English and Cantonese / Mandarin

• Computer Skills: Proficiency in MS Excel is a MUST. Prior experience working with SQL, SAS, or other statistical tool are preferred

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

永利臻享專員(數碼營銷推廣和電子商務) Specialist - Wynn Rewards (Digital Marketing and E-Commerce) (ID:3600BR)

主要職責

• 執行公司日常的數碼營銷推廣項目；支持永利網站、移動應用程序、信息亭和其他數碼平台的內容、整體外觀、功能以及活動方案的制定與執行

職位介紹

• 支持高級經理 - 數字營銷執行和啟動數字營銷計劃

• 與內部和外部設計團隊合作設計網站和活動創意

• 準備和策劃活動方案文件和創意，進行內容副本審查、校對和合同準備

• 支持網站和移動網站的日常運營，同時保持每個網站的整體外觀、內容和功能。 主動發現增強和改善客戶體驗的機會

• 在各種瀏覽器中對網站和/或其應用程序進行質量測試和故障排除

職位要求

• 工作經驗：至少 2-3 年在網站建設、電子郵件營銷、社交媒體、移動通信和在線廣告等數字營銷渠道的相關經驗

• 技能 / 證書：

  • 具與供應商的談判技巧和經驗

  • 基本了解在線渠道指標、如何優化所有在線渠道的績效、詳細分析客戶行為數據以推動在線營銷策略和溝通改進

  • 良好的執行力關於網站維護、活動準備、日常運營和績效分析

  • 搜索引擎優化 (SEO) 知識

  • 有使用 HTML 和 CSS 建立網站的知識者優先

  • 有Photoshop等圖像編輯軟件實踐經驗者優先

• 教育程度：具學士學位畢業或以上程度

• 語言能力：能操流利廣東話、普通話及英語，具良好中英文書寫能力

• 電腦應用：熟識Ms Office軟件操作，以及Photoshop 和AI並了解現有的社交媒體平台以及這些平台所提供的營銷機會

Job Purpose: Execute the company’s daily digital marketing initiatives and programs; support the daily operation of Wynn’s website, mobile apps, kiosks, and other digital assets on their content, overall appearance and functional, as well as campaign execution

Job description:

• Support Senior Manager - Digital Marketing to execute and launch digital marketing initiatives

• Work with internal and external design team on website and campaign creative

• Prepare and plan campaign program documents and creative, conduct content copy review, proof reading and contract preparation

• Support daily operation of the website and mobile site while maintaining the overall appearance, content, and functionality of each. Proactively identify opportunities to enhance and improve the customer experience

• Perform quality-test and troubleshoot the website and/or its applications in various browsers

Competencies and Requirements:

• Experience: Minimum 2 year of relevant experience in digital marketing channels of website building, email marketing, social media, mobile communications, and online advertising

Knowledge/Certificates:

• Strong negotiating skills and experience with strategic vendors

• Basic understanding of online channel metrics, how to optimize performance in all online channels, detailed analysis of customer behavioral data to drive online marketing strategies & communication improvements

• Good execution on website maintenance, campaign preparation, daily operation, and performance analysis.

• Knowledge of Search Engine Optimization (SEO)

• Knowledge of website building using HTML and CSS is preferred

• Hands-on experience with image editing software such as Photoshop is preferred

• Education: Bachelor’s degree or above

• Language Abilities: Good written and spoken English, Cantonese and Mandarin

• Computer Skills:

• Good at MS Office, Photoshop & AI

• Aware of existing social media platforms and the marketing opportunities these platforms provide

• Familiar with online applications and smartphone platforms

數碼營銷推廣主任 (社交媒體營銷)Officer - Digital Marketing (social media) (ID:2908BR)

主要職責

• 執行公司的日常數碼營銷舉措和計劃和從事媒體投資和活動執行工作

職位介紹

• 參與數碼營銷項目和活動從策劃到執行，尤其是付費媒體、媒體渠道公司等媒體項目

• 獨立開展基本活動並處理日常運營

• 聯絡和管理各方以確保及時、準確的實施

• 確保交付成果具有高質量並符合指導方針

• 協助廣告計劃準備、數據跟踪和報告

• 協助開展活動前分析和活動後評估

• 執行臨時任務

職位要求

• 工作經驗：具至少 2-3 年數碼營銷渠道、社交媒體、移動通信和在線廣告相關經驗

• 技能 / 證書：

• 對在線渠道指標的基本了解，如何優化所有在線渠道的績效，詳細分析客戶行為數據以推動在線營銷策略和溝通改進。

• 熟悉媒體和市場分析，包括消費者行為研究、競爭對手分析

• 對新媒體趨勢敏感

• 了解現有的社交媒體平台以及這些平台提供的營銷機會

• 數據分析知識

• 教育程度：具學士學位畢業或以上程度

• 語言能力：能操流利廣東話、普通話及英語，具良好中英文書寫能力

• 電腦應用：精通MS Office，尤其是PPT和Excel

Job Purpose: Execute company’s daily digital marketing initiatives and programs; work on media investment and campaign execution

Key Responsibilities

• Work with internal and external design team on social platform and campaign creative

• Prepare and plan campaign program documents and creative; conduct content copy review, proofreading and contract preparation.

• Support daily operation of the social platform while maintaining the overall appearance, content and functionality of each. Proactively identify opportunities to enhance and improve the customer experience

• Liaise and manage different parties to ensure timely and accurate implementation

• Develop and produce monthly reporting for social platform, including data performance and analysis

• Work with agency on social platform daily operations.

• Maintain consistency of creative in line with the brand standard

• Perform ad hoc assignment

Competencies and Requirements:

• Experience: Minimum 2-3 year of relevant experience in digital marketing channels, social media, mobile communications, and online advertising

• Knowledge / Certificate:

• Basic understanding of online channel metrics, how to optimize performance in all online channels, detailed analysis of customer behavioural data to drive online marketing strategies & communication improvements.

• Familiar with media and market analysis, including consumer behaviour study, competitor’s analysis

• New media trend sensitive

• Aware of existing social media platforms and the marketing opportunities these platforms provide

• Knowledge of data analysis

• Education: Bachelor’s degree or above

• Language: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office, especially in PPT and Excel

Sous Chef – Southeast Asian東南亞餐副主廚 (ID: 3891BR)

主要職責

• 協助主廚管理廚房的日常運作，同時亦須對廚房隊伍作出指導及激勵性工作，以確保廚房隊伍不只出產高品質的菜餚，更期望讓賓客體驗超乎所想的感受

職位介紹

• 協助管理廚房的日常運作

• 監控消耗並最大化資源和設備的容量

• 與主廚合作創建每周行政午餐，每月，促銷和季節性菜單

• 監控廚房製作的菜餚的質量

• 確保廚房和用具清潔衛生

職位要求

• 工作經驗： 具最少十年於四、五星級東南亞餐廳的廚房工作經驗

• 技能 / 證書： 具有東南亞美食方面的優秀產品知識

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話，普通話及英語

• 電腦應用：基本程度

Job Purpose:

• Assist the Chef de Cuisine to manage the daily operations of the kitchen and lead, motivate and coach the kitchen team to produce high-quality food.

Key Responsibilities:

• Monitor consumption and maximise capacity of resources and equipment

• Create monthly and seasonal menus in cooperation with the Chef de Cuisine

• Monitor the quality of dishes produced in the kitchen

• Monitor inventory and order food stock to meet demand, within budget

• Accept deliveries and store food according to Company requirements

Competencies and Requirements:

• Experience: Minimum of 10 years’ culinary experience in a 4 to 5 star Southeast Asian kitchen

• Knowledge/Certificates: Excellent product knowledge of Southeast Asian Cuisine

• Education: Secondary school diploma or equivalent

• Language Abilities: Good English, Cantonese and Mandarin

• Computer Skills: Basic

Chef de Partie – Southeast Asian東南亞餐助理主廚 (ID: 3892BR)

主要職責

• 須管理廚房各工作崗位的效率，控制成本，為團隊成員作編更安排及分配工作。

• 同時，亦須指導及激勵廚房隊伍，確保廚房隊伍不只出產高品質的菜餚，更期望讓賓客享有超乎所想的體驗。

職位介紹

• 為每位賓客提供高品質的出品和服務

• 監督及協助廚房的工作流程

• 監測原料和配料的質量

• 按公司的標準儲存及冷藏食品，以保證新鮮衛生

• 定期監察食物的準備工作，廚房成本，庫存水平和控制質量

職位要求

• 工作經驗：具最少八年於四、五星級東南亞餐廳的廚房工作經驗

• 技能 / 證書：對東南亞菜餚瞭如指掌；刀工精確熟練；了解HACCP的標準和準則

• 教育程度：中學畢業或等同學歷

• 語言能力：能操良好英語

• 電腦應用：基本程度

Job Purpose

• Manage the efficiency of kitchen workstations by scheduling rosters, assigning work to team members, and controlling costs.

• Motivate and coach the kitchen team to exceed guests’ expectations for high-quality food.

Key Responsibilities

• Deliver high quality products to every guest

• Monitor and assist with the kitchen workflow

• Requisition raw materials and monitor ingredients for quality control purposes

• Guarantee food is fresh, hygienic, and chilled and stored according to Company standards

• Monitor food preparation, kitchen costs, inventory levels, and portion and quality control regularly

Competencies and Requirements

• Experience: Minimum of 8 years’ culinary experience in a 4 to 5 star Southeast Asian kitchen

• Knowledge/Certificates: Excellent product knowledge of Southeast Asian cuisine; accurate knife skills; understanding of HACCP standards and guidelines

• Education: Secondary school diploma or equivalent

• Language Ability: Good English

• Computer Skills: Basic

Chef de Cuisine – Chinese 中餐主廚 (ID:1387BR)

主要職責

• 控制廚房的運作，確保按時供應優質菜餚。 修改和創建新的菜單和菜餚。 最大限度地提高廚房同事的工作效率，並為團隊成員樹立榜樣。

職位介紹

• 按財政預算範圍內，施行經濟高效的日常運營

• 監控消耗量及大幅地提高資源容量和器械設備

• 與行政總廚合作設計月度和季節性菜單

• 確保廚房和設備的整潔及衛生，不斷提高健康和安全標準

• 監督廚房管理，並向管理層提交定期報告

職位要求

• 工作經驗：具至少十年五星級中餐廚房管理經驗

• 技能 / 證書：對中菜瞭如指掌及熟悉供應品定價

• 教育程度：中學畢業或等同學歷

• 語言能力：能操良好的廣東話及普通話

• 電腦應用：基本MS Office電腦軟件操作

Job Description :

Job Purpose: Control operations in the Wing Lei Palace kitchen and ensure high quality dishes are served on schedule. Modify and create new menus and dishes. Maximise the productivity of all kitchen staff, and set a good example to Team Members.

Key Responsibilities

• Manage the kitchen’s daily operations cost-effectively and efficiently within budget

• Monitor consumption and maximise capacity of resources and equipment

• Create monthly and seasonal menus in cooperation with the Executive Chef

• Ensure the kitchen and utensils are clean and hygienic, continuously improve health and safety standards

• Oversee kitchen administration and prepare and present regular reports to management

Competencies and Requirements

• Experience: Minimum of 10 years’ experience in a Chinese restaurant of 4 to 5 star hotel

• Knowledge/Certificates: Excellent product knowledge of Chinese cuisine and pricing of supplies

• Education: Secondary school diploma or equivalent

• Language Abilities: Good Cantonese and Mandarin

• Computer Skills: Basic MS Office skills

Chef de Cuisine – Japanese 日本餐主廚(ID:1390BR)

主要職責

• 控制廚房的運作，確保按時供應優質菜餚。 修改和創建新的菜單和菜餚。 最大限度地提高廚房同事的工作效率，並為團隊成員樹立榜樣。

職位介紹

• 按財政預算範圍內，施行經濟高效的日常運營

• 監控消耗量及大幅地提高資源容量和器械設備

• 與行政總廚合作設計月度和季節性菜單

• 確保廚房和設備的整潔及衛生，不斷提高健康和安全標準

• 監督廚房管理，並向管理層提交定期報告

職位要求

• 工作經驗：具至少十年五星級日本餐廚房管理經驗

• 技能 / 證書：對日本菜瞭如指掌及熟悉供應品定價

• 教育程度：中學畢業或等同學歷

• 語言能力：能操良好的廣東話及普通話

• 電腦應用：基本MS Office電腦軟件操作

Job Purpose

• Manage the daily operations of the kitchen and ensure guests receive excellent food on time by leading, motivating and coaching the kitchen team to exceed guests’ expectations.

Key Responsibilities

• Manage the kitchen’s daily operations cost-effectively and efficiently within budget

• Monitor consumption and maximise capacity of resources and equipment

• Create monthly and seasonal menus in cooperation with the restaurant manager

• Monitor the quality of dishes produced in the kitchen

• Establish and monitor food quality goals

• Ensure the kitchen and utensils are clean and hygienic

• Prepare and present regular reports to management

• Oversee kitchen administration

• Continuously improve health and safety standards

• Accept any other duties and responsibilities assigned by management

Competencies and Requirements

• Experience: Minimum of 10 years’ culinary management experience in a Japanese restaurant of 4 to 5 star hotel

• Knowledge/Certificates: Excellent product knowledge of 5-star Japanese cuisine

• Education: Secondary school diploma or equivalent

• Language Abilities: Good English and Cantonese and Mandarin

• Computer Skills: Basic

Sous Chef – Japanese 日本餐副主廚(ID:1402BR)

主要職責

• 協助主廚管理廚房的整體運作，同時亦須對廚房隊伍作出指導及激勵性工作，以確保廚房團隊出產高品質的菜餚。

職位介紹

• 監控消耗量並最大限度地使用資源和設備

• 與主廚協調，制定每月及每季的菜單

• 監控菜餚的出品質量

• 定期監察食物的準備工作，廚房成本，庫存水平和質量控制部分

• 按公司的標準輸送、儲存及冷藏食品，以保證新鮮衛生

職位要求

• 工作經驗: 具最少十年於四、五星級日式餐廳的廚房工作經驗

• 技能 / 證書：瞭解對日式菜餚

• 教育程度：中學畢業或等同學歷

• 語言能力: 能操良好廣東話、普通話及英語

• 電腦應用: 基本程度

Job Purpose

• Assist the Chef de Cuisine to manage the daily operations of the kitchen and lead, motivate and coach the kitchen team to produce high-quality food.

Key Responsibilities

• Monitor consumption and maximise capacity of resources and equipment

• Create monthly and seasonal menus in cooperation with the Chef de Cuisine

• Monitor the quality of dishes produced in the kitchen

• Monitor inventory and order food stock to meet demand, within budget

• Accept deliveries and store food according to Company requirements

Competencies and Requirements

• Experience: Minimum of 10 years’ culinary experience in a 4 to 5 star Japanese kitchen

• Knowledge/Certificates: Excellent product knowledge of Japanese Cuisine

• Education: Secondary school diploma or equivalent

• Language Abilities: Good English, Cantonese and Mandarin

• Computer Skills: Basic

BBQ Sous Chef 燒臘副主廚(ID:1777BR)

主要職責

• 負責協助燒臘廚師長處理燒臘製造工場的日常運作；同時亦須對製造工場的團隊成員作出領導、激勵及指導性工作，以確保團隊成員能提供優質的食品。

職位介紹

• 監控燒臘的消耗量及大幅地提高資源容量和器械設備

• 監控燒臘的生產過程以保證質量，新鮮度及有充分的供應

• 須作出倉儲管理，以確保供應充足，並在有需要時安排送貨服務

• 以HACCP的標準去保存冷凍食品，並經常保持燒臘製造工場衛生清潔

• 保證食品和原材料的新鮮和衛生

職位要求

• 工作經驗：具最少十五年於中式燒臘烹飪之工作經驗

• 技能 / 證書：熟悉中式燒臘菜餚

• 教育程度：中學畢業或等同學歷

• 語言能力：能操流利廣東話及普通話；普通英語

• 電腦應用：基本電腦

Job Purpose

• Assist the No. 1 BBQ Chef to run the daily operations of the BBQ Production kitchen and lead, motivate and coach the BBQ Production team to exceed guests’ expectations for high-quality BBQ.

Key Responsibilities

• Monitor BBQ consumption and maximise capacity of resources and equipment

• Monitor the production process to ensure quality, freshness and sufficient supply of BBQ

• Monitor stockroom storage and inventory levels to ensure sufficient supply and arrange deliveries when needed

• Maintain HACCP standards for dry and cold storage, and clean and tidy BBQ stations

• Guarantee food and ingredients are fresh and hygienic

• Continuously improve health and safety standards

Competencies and Requirements

• Experience: Minimum of 15 years’ experience in Chinese BBQ cooking

• Knowledge/Certificates: Excellent product knowledge of Chinese BBQ cuisine

• Education: Secondary school diploma or equivalent

• Language Abilities: Fluent Cantonese and Mandarin; fair English

• Computer Skills: Basic

度假村訂房部接待員 Resort Reservations Agent (ID:3570BR)

主要職責：負責迅速接聽賓客的來電、提供轉線服務、作出推薦及訂房服務；同時須針對賓客所需，及時作出適當的回饋及有效妥善地處理訂房服務。

職位介紹

• 以殷勤有禮的態度迅速接聽賓客的電話

• 清楚了解客房優惠方案及推廣計劃的細節，以及永利皇宮的所有產品、設施及服務

• 須熟悉市場情況、相關公司房價情況及分銷渠道(互聯網和全球分銷系統)

• 把握銷售機會，以提升客房優惠方案及推廣計劃的銷售率

• 輸入信用卡及禮卷資料到預訂系統

• 通過電話、傳真和電郵等辦理短暫逗留、娛樂場、度假及團體賓客的客房預定

• 熟悉客房價格升跌及部門的收益管理，包括價格限制、可供入住率、預測及預算

• 拓展從團體訂購至酒店營業部的銷售機會

• 當情況許可或有機會時，可協助銷售公司的餐廳及水療服務

• 須及時處理所有信件，並保持電子及手動存檔系統運作良好

• 保持PMS系統運作準確

• 須協助和履行訂房服務主任委派的工作

職位要求

• 工作經驗：具客戶服務工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 技能 / 證書：優質的電話銷售及服務技巧

• 語言能力：能操及書寫流利的英語、廣東話及普通話

• 電腦應用：熟識MS Office及Outlook電腦軟件操作，能操作Opera電腦軟件系統者優先考慮

Job Purpose: Answer incoming calls without delay. Convert hotel sales opportunities and upsell when possible. Address guests’ requests promptly and accurately and handle reservations efficiently.

Key Responsibilities

• Answer all incoming calls promptly and courteously

• Know and understand details about room packages and promotions, and all Wynn Palace’s products, facilities and services

• Be familiar with all market segments and corresponding rate plans across marketing and distribution channels (internet and global distribution system)

• Identify sales opportunities and convert and upsell into sales of packages and promotions

• Input credit card and voucher details into the reservations system

• Handle all transient, gaming, wholesale and group reservations by phone, fax and email, etc.

• Be familiar with pricing strategies and revenue management for the segments, including rate restrictions and availability, and forecasts and budgets

• Channel sales opportunities from group bookings to the Hotel Sales Department

• Cross-sell and process restaurant and spa reservations when opportunities arise

• Handle correspondence promptly and maintain the electronic and manual filing systems

• Maintain accuracy of Property Management System (PMS) database

• Assist and perform duties assigned by the Supervisor – Room Reservations

Competencies and Requirements

• Experience: Previous customer service experience an advantage

• Education: Secondary school diploma or above

• Knowledge/Certificates: Telephone sales and service

• Language Ability: Fluent spoken and written Cantonese, Mandarin and English

• Computer Skills: Proficient in MS Office and Outlook; intermediate in Opera an advantage

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Research Analyst - Corporate Investigations 企業調查分析員 (1078BR)

Job Descriptions

• Responsible for processing all employee background investigations and due diligence

• Conduct re-vetting background checks on employees who have been in the company over four years

• Verifying police clearances in Macau and liaise with the authority

• Answering and assisting the team members with any queries about police clearance applications

• Conducting research and analyzing data for any ad-hoc projects

• Maintaining the relevant in-house data and filing system

Competencies and Requirements

• Minimum 1 years’ experience in administrative field; previous work experience in related field preferred

• Bachelor’s degree or above

• Fluent in written and spoken English and Chinese

• Knowledgeable in MS Office, especially Excel and Word. Fast typist in both English and Chinese

意大利餐副主廚 Sous Chef - Italian Cuisine (永利皇宮)(ID:3865BR)

主要職責

協助主廚管理廚房的日常運作，同時亦須對廚房隊伍作出指導及激勵性工作，以確保廚房隊伍不只出產高品質的菜餚，更期望讓賓客體驗超乎所想的感受

職位介紹

• 協助管理廚房的日常運作

• 監控消耗並最大化資源和設備的容量

• 與主廚合作創建每月、促銷和季節性菜單

• 監控廚房製作的菜餚的質量

• 確保廚房和用具清潔衛生

職位要求

• 工作經驗：具最少十年於四、五星級意大利餐廳的廚房工作經驗

• 技能 / 證書： 具有意大利美食方面的優秀產品知識

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話，普通話及英語

• 電腦應用：基本程度

Job Purpose

Assist the Chef de Cuisine to manage the daily operations of the kitchen and lead, motivate and coach the kitchen team to exceed guests’ expectations for high-quality food.

Key Responsibilities

• Assist in the management of the kitchen’s daily operations

• Monitor consumption and maximize capacity of resources and equipment

• Create monthly, promotional and seasonal menus in cooperation with the Chef de Cuisine

• Monitor the quality of dishes produced in the kitchen

• Ensure the kitchen and utensils are clean and hygienic

Competencies and Requirements

• Experience: Minimum of 10 years’ experience in a 4-to-5-star Italian cuisine kitchen

• Knowledge/Certificates: Excellent product knowledge of Italian cuisine and pricing of supplies

• Education: Secondary school diploma or equivalent

• Language Abilities: Good English, Cantonese and Mandarin

• Computer Skills: Basic

會籍會務親善大使 Club Ambassador (ID:3675BR)

主要職責: 負責以專業及有禮的態度與賓客互動；為賓客檢查會員權限、提供會員優惠資訊和執行其他會員事務。

職位介紹:

• 以專業及親切的態度與賓客提供優質服務

• 於永利臻享櫃檯歡迎及迎接賓客，並為賓客檢查會員權限

• 負責新會員招募計劃，協助新會員辦理會籍註冊流程

• 向賓客推廣各項會員優惠資訊及回贈方案，安排獎賞換領事宜

• 熟悉並了解永利度假村的所有設施和服務

職位要求:

• 工作經驗：具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 語言能力：操流利的廣東話、普通話及英語

• 電腦應用： 熟悉Ms Office軟件操作及中英文打字技巧

司膳員Butler - VIP Services (ID:1296BR)

主要職責

負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 確保貴賓能感受難忘及超越期望的住宿體驗

• 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

• 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

• 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

• 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷為佳

• 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Job Purpose

Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• •Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

• Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

• Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

• Know and understand the resort’s facilities and services and all F&B items on the menu

• Maintain guests’ preference profiles and track their likes and dislikes

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: Bachelor degree or equivalent preferred

• Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

會計及固定資產文員 Clerk - General Ledger and Fixed Assets Accounting (永利澳門) (ID:730BR)

主要職責:須負責處理付款發票和與供應商對帳，並將支付資料整理和分類歸檔。

職位介紹:

• 負責整理有關會計收支記錄，準備財務報表和銀行對帳等工作

• 檢查財務記錄並處理不一致之賬項記錄

• 協助會計及固定資產部的日常運作

• 更新並準備月結財務報表

• 須同時妥善管理及處理多個項目

職位要求:

• 工作經驗：於大型機構從事會計或應付賬工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 技能 / 證書：持有會計相關證書者優先考慮

• 語言能力：能書寫及操流利廣東話及英語

• 電腦應用：熟識Ms Office軟件操作(中英文版本)和會計軟件應用

Job Purpose:

Responsible for editing journal entries, preparing month-end closing reports and Bank Reconciliation

Key Responsibilities:

• Prepare journal entries, review supporting, calculate balances and prepare accounts reconciliation.

• Investigate any discrepancies in accounts balances and generate financial reports

• Assist in the smooth operation of the General Ledger office

• Update and prepare monthly reports

• Manage multiple projects simultaneously, priorities work and follow through on issues in a timely manner

Competencies and Requirements:

• Experience: Previous General Ledger or Accounts Payable experience in a large organisation

• Education: Secondary school diploma

• Knowledge/Certificates: Accounting certificates an advantage

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Intermediate MS Office (Chinese and English) and accounting software applications

For enquiries, please contact us at (853) 8686 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技發展副總監 Assistant Director - IT Development

Job Purpose:

IT application development assistant director is responsible for planning, coordinating, supervising all activities related to the design, development, implementation of the application development department and analysis function. He/She manages multiple development teams supporting different applications of business areas. Being an application development assistant director directs and guides the managers, reviews different project requests, timeline and cost. He/She develops, distributes, supports, enforces, and integrates best practices and technology standards across the organization. He/She creates functional strategies and specific objectives for the teams and develops polices, procedures to support the functional infrastructure. He/She has deep knowledge of the management and solid knowledge of the overall departmental function.

IT software development department is commonly using Microsoft .NET core, C#, Angular JavaScript framework, Xamarin mobile framework, Git Repository and SQL Server database. Most of the in-house developed applications are web applications and mobile applications. In addition, Scrum development methodology is used for the development process, product backlog and issue log are kept in Azure DevOps platform. IT software developer is playing an important part in making a business more efficient and helping to provide a better IT service.

Key Responsibilities

• Assist director to direct the strategic development.

• Provide technology blueprints, roadmaps, optimization and migration strategies for future systems.

• Evaluates the viability of new technology product ideas and 3rd party systems/tools for implementation/use in future roadmap.

• Ensure application design to manage and maintain data security and integrity.

• Refine the development processes/practices to achieve better performance and deliver higher quality application from time to time.

• Mentor managers to implement best practices to motivate and organize their teams, enhance their works.

• Assure all deliveries are on-time, on-budget, high-quality and consistency.

• Adopt and implement the scrum development methodologies.

• Oversee the whole system design, integration, deployment and other technical aspects.

• Represent IT development team to assist requirement gathering and development of user stories.

• Analyze the business requirement, break down into development work items and estimate the efforts.

• Lead the discussion on how to implement the system features and design its implementation detail.

• Research, design, code, test, build and debug applications or integrations according to business requirements and specifications.

• Identify areas for modification in existing applications and enhance new features or system performance.

• Develop software prototypes that demonstrate the key features of the applications.

• Troubleshoot software issues and provide bug fix in timely fashion.

• Develop quality assurance procedures, test and evaluate new applications.

• Maintain and upgrade existing applications.

• Able to think alternative ways to accomplish the goals and evaluate solution that yield the best result. Keep trying if the solution is not yet identified.

• Have compassion to help others and work as a team tackles the challenges together.

• Liaise with project managers / end-users / operation teams to understand and define user requirements and system specifications.

• Recommend system changes, enhancements, and operational practicality.

• Document software specification, implementation guide, release notes and train users.

• Follow high standard development and security policies and procedures.

• Produce efficient code and high-quality deliverables based on thorough understanding of business requirements.

• Provide technical support during system development and production roll-out.

• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Able to work under pressure and tight timeframes to meet project deadlines.

• Able to work effectively both independently and as part of a team.

Competencies and Requirements

• Experience: Minimum 8+ years of software development experience in C#, .NET core, Angular JavaScript framework or Xamarin mobile technologies.

• Education: Diploma or degree in Information Technology field

• Knowledge/Certificates:

• Experience with Microsoft .NET core, C#, ASP.NET, Entity Framework core code first, LINQ, Web API, Active Directory authentication programming technologies.

• Experience with Web programming technologies - Angular, Typescript, JavaScript, Bootstrap, CSS, HTML, JSON, XML Schema, Open ID Connect, OAuth2, RESTful Web Service, Swagger.

• Familiar with Microsoft SQL Server Database Programming.

• Good object-oriented programming concepts.

• Experience on enterprise-scale and team-based development environment.

• Proven abilities to take initiative and be innovative.

• Willing to learn new technology.

• Basic understanding of Hotel and Gaming processes.

• Analytical mind with a problem-solving aptitude.

• Familiar with IT processes and procedures.

• Excellent verbal and written communication skills.

• Language Ability: Multilingual English/Mandarin/Cantonese preferred.

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

收益監控審計員 Auditor – Income Control (永利皇宮)(ID:1582BR)

主要職責：主要負責收集及審核公司所有與收入相關的事項，須確保收入記錄準確無誤；此外，亦須定期向上級匯報不一致之處、監控及分析娛樂場的相關文件，包括合併每更報表及每日總收入與貨幣交易的日常報告等工作。

職位介紹

• 主要負責娛樂場及賬房的收入進行日常審計工作

• 按部門及政府條例規管下為各項娛樂場收益進行審核及匯報

• 須製作日記賬、每日運作報告、調節表及審核文件(看實際收益是否與數據吻合)等

職位要求:

• 工作經驗：具會計或金融業工作經驗者優先考慮

• 教育程度：須持會計學、經濟學學士或相關商科學歷優先考慮

• 技能 / 證書：熟悉審計工作

• 語言能力：操及寫流利英語、廣東話及普通話

• 電腦應用：熟識MS Office操作

• 如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

Job Purpose: Responsible to compile and audit all income related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis, control documents, consolidate shift reports and prepare regular revenue report against the monetary transaction.

Key Responsibilities:

• Perform daily audit on Table games, Slots, Cage, VIP Services and Promotion.

• Audit and report all Revenue in accordance with Departmental and Regulatory Standards.

• Prepare journals, daily operating report, reconciliation and review documentation for compliance.

Competencies and Requirements

• Experience: Experience in accounting, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field preferred

• Knowledge/Certificates: Proficient in auditing knowledge and techniques

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)

主要職責：

• 須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。

職位介紹：

• 為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等

• 為賓客介紹當日的菜式和飲品，包括其製作過程及方法等，並提出推薦

• 針對賓客的要求，及時處理投訴，令他們感到滿意

職位要求：

• 具最少5年於餐廳之工作的經驗，具五星級酒店或渡假村工作經驗者優先考慮

• 中學畢業或以上程度

• 能操流利廣東話及普通話；良好英語

• 熟悉MS Office及POS電腦軟件操作，懂Micros電腦軟件操作者優先考慮

Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.

Daily Operations:

• Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly

• Introduce available dishes and beverages, including the method of preparation, and make recommendations

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements:

• Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage

• Secondary school diploma or above

• Fluent Cantonese and Mandarin, good English

• Proficient in MS Office and POS software; knowledge of Micros is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

市場業務代表 Mass Marketing Host (ID:1219BR)

主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。

職位介紹：

• 為度假村發掘具潛質的客戶，招攬新賓客並邀請入會

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫

• 無需工作經驗，但須操流利的廣東話、普通話及懂基本英語

職位要求：

• 工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 技能 / 證書：須熟悉賭枱遊戲的玩法及規例

• 語言能力：操流利的廣東話和普通話，懂英語者優先考慮

• 電腦應用：熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

中餐資深廚師 Master Cook - Chinese (1773BR)

職位介紹：

• 烹調高品質的菜餚，以滿足賓客的需求

• 須作出供應需求的預測及監控貨倉的存貨

• 以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生

• 須不斷改善健康及安全標準

• 須履行廚師長委派的工作

職位要求：

• 工作經驗：具最少五年於四、五星級酒店的中餐工作經驗

• 技能 / 證書：對國際菜餚瞭如指掌；精通刀切技術者優先考慮

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話，普通話及英語

Key Responsibilities

• Produce high quality dishes to fulfil the orders

• Forecast supply needs for the stock room and manage inventory levels

• Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils

• Continuously improve health and safety standards

• Perform duties assigned by the 1st Wok

Competencies and Requirements

• Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel

• Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

調酒員 Bartender (1732BR)

職位介紹：

• 介紹飲品款式，並提出建議

• 為賓客準備飲品，包括紅酒、雞尾酒、烈酒和非酒精飲品

• 為每位賓客提供優質的產品及服務

• 制定每月及每季的飲品餐單

• 經常保持酒吧及所有硬件設備的清潔整齊

• 須作出倉存管理及控制每月存貨

• 針對賓客的要求，及時處理投訴，讓他們感到滿意

職位要求：

• 具最少五年於酒店及餐廳，從事客戶服務和相關的酒吧服務工作經驗

• 熟悉各類飲品及酒吧運作，具簡單現金處理經驗

• 中學畢業或以上程度

• 能操流利英語、廣東話及普通話

• 懂 POS 操作

Key Responsibilities

• Introduce beverages to guests and make recommendations

• Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks

• Deliver high quality products and services to every guest

• Create monthly and seasonal drinks menus

• Clean and tidy the bar and equipment frequently

• Maintain stock levels and control monthly inventory

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements

• Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant

• Good product knowledge of beverages and bar operations; cash handling

• Secondary school diploma or above

• Fluent Cantonese, Mandarin and English

• Knowledge of POS Software

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Job Descriptions:

• Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion

• Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards

• Prepare journals, daily operating report, reconciliation and review documentation for compliance

Competencies and Requirements:

• Experience: 1 year of experience in auditing, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field

• Language Abilities: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Butler 司膳員

Job Purpose:

Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities:

• Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

• Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

• Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

• Know and understand the resort’s facilities and services and all F&B items on the menu

• Maintain guests’ preference profiles and track their likes and dislikes

Competencies And Requirements:

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: Bachelor degree or equivalent preferred

• Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

主要職責：

負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹：

• 確保貴賓能感受難忘及超越期望的住宿體驗

• 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

• 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

• 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

• 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求：

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷為佳

• 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Club Representative 會籍會務代表 (2184 BR)

主要職責：

• 以專業有禮的態度與賓客互動溝通，並招募新會員

• 安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜

• 向賓提供會員優惠資訊和執行相關會員事務

職位要求：

• 具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 學士學位或同等學歷

• 操流利的廣東話、普通話及英語

• 熟悉Ms Office軟件操作及中英文打字技巧

Assistant Duty Engineer 副值班工程師 (1490BR)

Job Descriptions:

• Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system

• Supervise installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures.

• Conduct daily inspections of all buildings, plants and facilities and execute correction action if needed

• Implement and monitor quality control mechanisms for Engineering, including health and safety, repairs and maintenance, service standards, use of chemicals and tools, equipment maintenance and handling

Competencies And Requirements:

• Experience: Minimum of 3 years’ engineering experience

• Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment

• Education: Secondary school diploma or above

• Language Abilities: Good English, Cantonese and Mandarin

• Computer Skills: Proficient in MS Office (Various Control Systems such as PMS, BMS and AFA systems is an advantage)

主要職責：

• 熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消防、水管及排水系統、供水、BMS、UPS和照明控制系統。

• 監督安裝、維修、翻新及保養工程，確保高品質的維修工程，並確保工程如期及按照程序進行。

• 須負責大樓的日常巡查工作，包括廠房和設施，並於有需要時執行所需工程

• 執行和監督工程的質量控制機制，包括健康和安全、維修和保養、服務標準、化學品和工具的使用、設備的維修和處理

職位要求：

• 工作經驗：具最少三年工程維修工作經驗

• 技能 / 證書：熟識工程部運作及工作範圍，以及有關工具及設備運用

• 教育程度：中學畢業或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：熟識MS Office ，(熟識各種控制系統如PMS, BMS和AFA系統者優先)

Wine Sommelier 品酒師 (1418BR)

Job description:

• Serve wines according to five-star best practice

• Compile the wine list, buy and store the wines, and restock the cellar

• Taste all purchased wines to ensure their quality

• Practice wine and food matching according to the characteristics of wines and dishes

• Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions

Competencies and Requirements:

• Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage

• Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Proficient in MS Office

主要職責：

• 按五星級的最佳方法向賓客提供餐酒服務

• 匯編酒單，購買和儲存葡萄酒，並再存入酒窖

• 為了購貨而須親嚐葡萄酒，以確認其品質

• 根據葡萄酒和菜餚的特點，作出相搭配的嘗試

• 須與餐廳及各餐飲營業點溝通協調，以便可研發與菜牌及推廣菜餚相配合的酒單

職位要求：

• 工作經驗：具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮

• 技能 / 證書：須對各國酒類的特點和應用瞭如指掌；善於把美酒與佳餚相配搭；具WSET/CMS/ISG葡萄酒課程證書者或優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉MS Office電腦軟件操作

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

• 為賓客提供優質的餐飲服務

• 以熱誠及有禮的態度接待賓客並端送食物及飲品

• 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

• 能操流利廣東話或普通話

• 須輪班工作

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com