A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.
Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
Senior Client Advisor / Client Advisor
We are currently seeking a highly motivated Senior Client Advisor / Client Advisor with strong personality and passion for creating an exclusive experience for our customers to join our expanding sales team.
Responsibilities:
Focuses on development and retention the existing clients; recruitment of new and potential ones
Develops store business through excellent clienteling and KPIs performance (convertion rate, cross selling, AVT, upselling, strategic zoning)
Offer an excellent level couture service at all times across all categories
Foster sales in partnership and OTO appointment routine
Naturally integrates digital tools in selling and clienteling activities
Where an Ops HC is not present takes an active part to the execution of operational tasks (including shipping/receiving)
Requirements:
Minimum 2 years relevant experience in luxury fashion retail environment
Pleasant, outgoing and passionate with high fashion sense
Good command of Mandarin & Cantonese is MUST. Knowledge in English
Excellent communication and ability to work independently
Able to interact with different levels of customers and staffs
Proven sales track records and experienced in handling VIP customers
Able to work on weekends and public holidays
Immediate availability is preferred
Candidate with less experience will be considered as Client Advisor
Team Leader (Supervisor)
We are currently seeking a highly motivated Team Leader (Supervisor) with strong personality and passion for creating an exclusive experience for our customers.
Responsibilities:
Lead the sales team in maximize store sales through monitoring and measuring sales performance on a daily basis through KPIs management (convertion rate, cross selling, AVT, upselling, strategic zoning)
Drive the sales team in deliver the best client experience through the Valentino Client Journey
Recruit new clients and retain them to develop and maintain long-term relationships in order to promote Brand loyalty
Offer an excellent level couture service at all times across all categories
Foster sales in partnership and OTO appointment routine
Naturally integrates digital tools in selling and clienteling activities
Where an Ops HC is not present takes an active part to the execution of operational tasks (including shipping/receiving)
Fully support and align with all key business initiatives and Company strategies
Requirements:
Minimum 2 years supervisory experience in luxury fashion retail environment
Pleasant, outgoing and passionate with high fashion sense
Excellent communication and interpersonal skills with strong leadership
Ability to work independently
Able to interact with different levels of customers and staffs
Proven sales track records and experienced in handling VIP customers
Able to work on weekends and public holidays
Immediate availability is preferred
Good command of English, Mandarin & Cantonese is MUST
Application Procedure
Interest parties please send your full resume with current & expected salary to the Human Resources Department by email to hr.vfg@valentino.com.
Data collected will be used for recruitment purpose only
75 年前，當 Pierre Balmain 首次推出“新法式風格”時，所有人都立刻意識到，BALMAIN 時裝屋引領了一種充滿新鮮感、大膽和女性精神的高定概念，打破了諸多當時約定俗成的觀念。他的大膽得到了回報。 Pierre Balmain成為引領上世紀中葉高定時裝黃金時代的少數法國青年才俊之一，幫助將戰後的巴黎重建為世界時尚之都。 BALMAIN 現任全球創意總監 Olivier Rousteing 十幾年來不斷從 Pierre Balmain 留下的非凡之作中汲取靈感，並堅持初心，設計充分反映他的包容性、力量感且符合全球 BALMAIN 軍團理想生活方式的作品，以令人一眼即識的 BALMAIN 廓形、風格及態度，突出 BALMAIN 時裝屋典藏的獨特工藝，並始終反應出深厚的法式傳承。
About Balmain
More than 75 years ago, when Pierre Balmain first introduced his “New French Style,” it immediately became clear to all that his eponymous house was offering a distinctly fresh, bold, and feminine conception of haute couture, one which broke with many of the wellestablished conventions of the era. His audaciousness paid off. Pierre Balmain became one of the handful of young French talents who ushered in the mid-century golden age of couture and helped to re-establish Paris as the world’s fashion capital. Since 2011, Balmain Creative Director Olivier Rousteing has been inventively building upon Pierre Balmain’s extraordinary legacy, while always remaining true to his own determination to design clothes that reflect the way his inclusive, powerful, and global Balmain Army wishes to live today. The result is a unique and instantly recognizable Balmain silhouette, style and attitude that highlights the singular craftsmanship of the house’s celebrated ateliers, while consistently referencing a rich Parisian heritage.
The Armani Group is among the leading fashion and luxury companies in the world. The group designs, produces, distributes and sells fashion and lifestyle products, including apparel, accessories, eyewear, watches, jewelry, cosmetics, perfumes, furniture and home decor.
Giorgio Armani Macau Limited, part of the Armani Group, is now inviting high caliber candidates to join our dynamic team of Giorgio Armani, Emporio Armani, EA7 and A/X Armani Exchange.
Manage the daily operation of the store to ensure compliance on brand policies, image and maximize efficiency
To support with the management to actively drive and contribute to the sales and profitability of the store by taking necessary action plans
Improve the quality of sales by focusing on KPIs
Provide feedback on merchandises to ensure sufficient stock level and right merchandises are in store
Ensure that employees have product knowledge and are aware of company policies and procedures
Work closely with visual merchandising team to make sure all store images are aligned with company policies
Provide various reports and analysis for management review
Cascade company communications to all members of the store team
Monitor the store customer database to retain the loyal customers and generate new clients
Act as an ambassador in serving the VIPs and regular customers especially during store events
To provide training and coaching in order to cultivate continuous learning environment
Requirements:
Minimum 5 years sales experience in luxury retail industry with at least 3 years at supervisory level
Excellent leadership and people management skills
Proven ability to network, recruit, train, develop and assess talent
Excellent communication, customer service and interpersonal skills
Proven ability to increase sales and profitability
Strong clientele background
Technical proficiency with SAP and POS systems
Good command spoken and written of English and Chinese
Interested parties please attach your full resume with current and expected salary and your availability to the application via email HR-MO@giorgioarmani.hk OR WhatsApp to (853) 62699343 OR WeChat to GAHRMACAU.
*Data collected will be treated in strict confidence and used for recruitment purpose only.
Responsible for handling the daily sales activities and providing courteous customer services to customers. Besides handling the typical sales transactions, may have additional responsibility for monitoring a product category with superiors, such as stock and inventory controls, quality control and price events.
Key Accountabilities
Accomplish the daily assigned duties and achieve the sales objective
Provide professional customer services and interacts with customer to build strong customer relationships
Increase the customer database by capturing as much customers’ information as possible
Communicate well with customers and colleagues at all levels
Display merchandise in accordance with Company’s guidelines and ensure all merchandise on display are properly priced, labeled, signed and in good condition
Perform daily stock count accurately and efficiently
Ensure that Store is clean and tidy in all aspects
Perform other duties as assigned
Qualifications
Secondary school graduate or above in any discipline
Minimum 2 years relevant sales & customer services experience in fashion retail
Pleasant, outgoing, and eager to interact with different levels of customers
Good command of spoken Cantonese, Mandarin, and English
Macau ID holder is a Must
Candidates with more experience may be considered as Senior Client Advisor
Interested parties please send detailed resume and expected salary to Human Resources Department email: career@mo.gucci.com.
Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
Client Advisor
Your opportunity
To bring the in-store customer experience to the next level with flawless service that dazzles. You will seek out and leverage opportunities to enhance sales and increase growth, in harmony with the Bottega Veneta philosophy of luxury.
How you will contribute
Achieve sales targets in line with company strategy and use effective selling techniques to maximize the business potential of the stores
Share information and best practices in order to build solid and harmonious team relationships
Deliver excellent customer service and cultivate customer relationships via effective after-sales service
Efficiently collect and update customer information for CRM and Client Book use
Participate in stock management and maintain the floor display area and merchandise
Embody our company service values and standards at all times
Who you are
F.5 or above
Sales experience preferably in fashion & luxury contexts
Good command of English, and Mandarin
Energetic, outgoing, and pleasant with good customer service
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
Furla, created by the Furlanetto family in 1927, is one of the major players in the worldwide leather goods market. The brand’s DNA is expressed through the values of Italian craftsmanship, distinctive creativity, quality and timeless elegance. Simplicity and uniqueness, femininity and modernity are blended in a highly original balance.
