We are a listed jewellery group with retail outlets in Hong Kong, China, Macau and overseas. In light of our rapid business expansion, we are inviting candidates of high caliber to join our group.
Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
Client Advisor
Your opportunity
To bring the in-store customer experience to the next level with flawless service that dazzles. You will seek out and leverage opportunities to enhance sales and increase growth, in harmony with the Bottega Veneta philosophy of luxury.
How you will contribute
Achieve sales targets in line with company strategy and use effective selling techniques to maximize the business potential of the stores
Share information and best practices in order to build solid and harmonious team relationships
Deliver excellent customer service and cultivate customer relationships via effective after-sales service
Efficiently collect and update customer information for CRM and Client Book use
Participate in stock management and maintain the floor display area and merchandise
Embody our company service values and standards at all times
Who you are
F.5 or above
Sales experience preferably in fashion & luxury contexts
Good command of English, and Mandarin
Energetic, outgoing, and pleasant with good customer service
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
Responsible for handling the daily sales activities and providing courteous customer services to customers. Besides handling the typical sales transactions, may have additional responsibility for monitoring a product category with superiors, such as stock and inventory controls, quality control and price events.
Key Accountabilities
Accomplish the daily assigned duties and achieve the sales objective
Provide professional customer services and interacts with customer to build strong customer relationships
Increase the customer database by capturing as much customers’ information as possible
Communicate well with customers and colleagues at all levels
Display merchandise in accordance with Company’s guidelines and ensure all merchandise on display are properly priced, labeled, signed and in good condition
Perform daily stock count accurately and efficiently
Ensure that Store is clean and tidy in all aspects
Perform other duties as assigned
Qualifications
Secondary school graduate or above in any discipline
Minimum 2 years relevant sales & customer services experience in fashion retail
Pleasant, outgoing, and eager to interact with different levels of customers
Good command of spoken Cantonese, Mandarin, and English
Macau ID holder is a Must
Candidates with more experience may be considered as Senior Client Advisor
Interested parties please send detailed resume and expected salary to Human Resources Department email: career@mo.gucci.com.
Prepare any documents or items that the Finance team is responsible for, including quotations, invoices, billing statements, and other reports and records.
Keep a thorough record of business transactions and enter data from daily work logs into the company’s general ledger system.
Prepare reconciliation and resolve/ monitor discrepancies in a timely manner.
Perform three-way match and check for appropriate approvals before processing invoices for payment settlement.
Keep track of any consumer issues that require a refund and issue refunds in a timely manner. Handle inbound Finance-related inquiries and perform problem-solving for business partners.
Contact business partners to notify them of outstanding balance for payment collection.
Assist in documenting procedures and improving existing processes and internal controls.
Meeting deadlines and initiatives, based on a comprehensive understanding of process, system functions and timelines.
Assist senior members with any tasks, or perform any ad hoc assignments.
Who is Our Right Fit
A bachelor’s degree in Accounting, or other related areas
Detail-oriented and possess the ability in multi-tasking, both independently and as part of a team
Self-motivated and with great follow through skills, able to work under pressure in a fast pace environment
Excellent analytical, communication and interpersonal skills.
Fluency in both English and Cantonese is mandatory Good knowledge of MS Office, excellent command in Excel is highly preferable
Data processing skill is a plus; Knowledge of SAP system and Salesforce system is a big plus
What we offer
A great collaborative working atmosphere with regular company and team events
Responsibility from day one in a fast growing and global company
Finance Officer
What You will be Doing
Ample development opportunities becoming a future-proof “Digitalized Professional Accountant”, by being the stakeholders in TECHFIN projects, robotic process automation process and business intelligence tools adoption
By developing your career in Authorized Employer of Hong Kong Institute of CPAs, Association of Chartered Certified Accountants, and CPA Australia, you will work with a dynamic and elite finance team in the most fast growing and innovative end-to-end Ecommerce platform in Hong Kong
As part of Finance Team, you will be one of the key drivers providing financial and analytical leadership to Finance team members as well as business partners. You will be responsible for numerical and analytical deliverables for internal reporting, business decision making and regulatory compliance purposes in a fast moving and high-growth environment. Process re-engineering is also inevitable for the automated financial reporting process
Who is Our Right Fit
Bachelor degree in Accounting or equivalent
4 years or up relevant working experience preferably with audit experience
Experience in account receivables management and control is must
Member of recognized accounting professional bodies, e.g. HKICPA/ACCA, is a plus
Proficiency in Excel/PowerPoint/PowerBI/Other BI tools will be advantageous
Self-motivated, energetic, well-organised, independent with good communication skills and able to work under pressure
Marketing Officer
What You will be Doing
Assist various online & offline marketing activities to achieve KPI
Social media management
Assist monitor online & offline marketing activities and prepare reports
Maintain Macau Street/promosite
Communicate with the internal team for executing marketing activities
Maintain good relationship with media partners
Handle Ad-hoc projects and tasks as assigned
Who is Our Right Fit
Bachelor’s degree a must, preferably in Marketing, Design, Communication, Business Administration discipline
Minimum 1 years of working experience in marketing or sales related discipline. Candidate with less experience will be considered as Assistant Marketing Officer
Work experience in eCommerce, online business, social media platform is a plus
Creative and well-organized with excellent analytical and problem-solving skills
A strong sense of responsibility and multi-tasking skill are required
Able to excel in fast-paced and dynamic environment with tight deadlines
Self-motivated, result-oriented and passionate team player is a must
Good command in written and spoken Chinese and English
Customer Service Officer (Signing Bonus - $6,000)
What You Will Be Doing
Provide efficient and professional customer service to handle inquires, complaints, maintenance and ad hoc service through call, live chat and email
Deliver outstanding service by offering consultative solutions to customer satisfaction across various channels
Collaborate closely with different stakeholders to ensure effective service delivery to customers
Support ad hoc projects to ensure smooth team operations.
Working 9 hours per day with shift rotations between 09:00 – 24:00 (including weekends & public holidays)
8 days’ off per month
Working Location: Macao
Who is our Right Fit
Bachelor's Degree or above
Macau ID Holder
At least 1 year of customer service experience
Highly motivated and able to work independently with strong sense of responsibility
A good team player and desire to work in a team-oriented environment
Excellent command of English, Cantonese and Mandarin
Proficiency in Chinese word processing & MS Office is essential
Excellent service manner, positive thinking and willing to work under pressure are preferred
Candidates with more experience will be considered as Senior Customer Service Officer
Immediate available is highly preferred
At HKTV, we offer a competitive salary along with attractive talent benefits, including:
16 days of annual leave, plus marriage, maternity, paternity, exam, birthday leave*, 2-day family care leave*, full pay sick leave, and compassionate leave.
A five-day workweek with flexible hours before 10:00 AM for selected roles in our TKO office.
A 20% employee discount program.
Comprehensive medical and life insurance coverage.
Dental benefits and an attractive education partnership allowance.
Professional training and opportunities for career advancement.
Discretionary Bonus
申請方式 Application:
如果您對上述職位感興趣,請將您的英文履歷連同目前薪酬和期望薪酬發送至 maym@hktv.com.hk。 If you are interested in the above position, please send your English resume with current and expected salary to maym@hktv.com.hk
申請者的資料將被保密處理,所有提交的文件僅用於本次申請。 Applicants’ information will be kept confidential. All submitted documents will be used for this application only.
We are looking for a Deputy Shop Manager to lead and oversee all aspects of our store operations, taking full responsibility for driving sales performance and ensuring smooth day-to-day operations. You will be the key decision-maker on-site, tasked with delivering exceptional customer experiences and meeting ambitious sales targets. You will also collaborate closely with the APAC Business Development Manager to align store activities with regional business goals and growth strategies.
Key Responsibilities
Store Leadership: Serve as the primary leader responsible for all store operations, with a strong focus on achieving and surpassing sales targets.
Sales Performance Management: Set and monitor daily, weekly, and monthly sales goals, motivating the team to consistently meet and exceed targets. Analyze sales trends to identify opportunities for growth.
Team Management: Lead, mentor, and develop store staff, fostering a results-driven, customer-focused team culture.
Customer Service Excellence: Maintain high service standards, address customer concerns promptly, and create a positive, engaging shopping experience that drives repeat business.
Sales Strategy Execution: Collaborate with the APAC Business Development Manager to implement sales strategies, promotional activities, and action plans tailored to market needs and customer preferences.
Inventory & Merchandising Management: Ensure optimal stock levels and visually appealing displays that enhance sales performance and align with brand standards.
Operational Compliance: Ensure all store activities comply with company policies, safety regulations, and local market requirements.
Performance Reporting: Provide regular reports on sales performance, customer feedback, and operational metrics, while offering actionable recommendations for improvement.
Qualifications & Skills
Experience: 3+ years in retail management or supervisory roles, with a proven track record of achieving strong sales results.
Sales-Driven Mindset: Demonstrated ability to set, track, and exceed sales goals through effective team leadership and strategic execution.
Leadership Qualities: Strong leadership and decision-making skills, with the ability to inspire and motivate teams.
Customer-Centric Approach: Excellent customer service skills and the ability to resolve issues efficiently.
Communication Skills: Strong interpersonal and communication abilities to effectively collaborate with regional leadership.
Analytical Thinking: Skilled in analyzing sales data to inform business decisions and improve store performance.
Technical Proficiency: Proficiency in POS systems, inventory management software, and Microsoft Office Suite.
Founded in 1935, Vang Iek has been operating in Macau for over 80 years and has transformed from a transport fleet of two trucks into a remarkable conglomerate providing a diverse range of business lines to individuals and corporate customers. We are currently the authorized distributor/dealer in Macau of Jaguar and Land Rover, Ford, Hyundai, Mazda, LYNK & CO.