Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
Client Advisor
Your opportunity
To bring the in-store customer experience to the next level with flawless service that dazzles. You will seek out and leverage opportunities to enhance sales and increase growth, in harmony with the Bottega Veneta philosophy of luxury.
How you will contribute
Achieve sales targets in line with company strategy and use effective selling techniques to maximize the business potential of the stores
Share information and best practices in order to build solid and harmonious team relationships
Deliver excellent customer service and cultivate customer relationships via effective after-sales service
Efficiently collect and update customer information for CRM and Client Book use
Participate in stock management and maintain the floor display area and merchandise
Embody our company service values and standards at all times
Who you are
F.5 or above
Sales experience preferably in fashion & luxury contexts
Good command of English, and Mandarin
Energetic, outgoing, and pleasant with good customer service
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
Sands China is the largest operator of integrated resorts in Macao. The company’s integrated resorts on the Cotai Strip comprise The Venetian® Macao, The Plaza® Macao, The Parisian Macao and The Londoner® Macao. The company also owns and operates Sands® Macao on the Macao peninsula. Sands China’s portfolio features a diversified mix of leisure and business attractions and transportation operations, including large meeting and convention facilities; a wide range of restaurants; shopping malls; world-class entertainment at the Cotai Arena, The Londoner Arena, The Venetian Theatre, The Parisian Theatre, the Londoner Theatre and the Sands Theatre; and a high-speed Cotai Water Jet ferry service between Hong Kong and Macao. The company’s Cotai Strip portfolio has the goal of contributing to Macao’s transformation into a world centre of tourism and leisure.
Sands China is the largest private employer in Macao, and has been committed to providing its Team Members with various benefits and harmonious workplaces. The company continually cultivates talent for the integrated resort industry in Macao and the Greater Bay Area through its diversified talent development programmes. For more information, please visit the Overview of Sands China Ltd.’s Diversified Human Resources Initiatives.
With a mission of “making travel better”, Plaza Premium Group is a pioneer and the market leader in airport hospitality services with an international footprint of over 250+ locations, 80+ International Airports, 30+ countries and regions, serving 20 million travellers annually.
The group comprises four core business segments – airport lounges Plaza Premium First and Plaza Premium Lounge; airport terminal hotels Aerotel and Refreshhh by Aerotel; airport meet & greet services ALLWAYS and a range of Airport Dining concepts. The Group has also developed Smart Traveller, a mobile-app based global airport membership programme that is designed for air travellers, offering uniquely-curated perks, benefits and rewards experience through points earning and redemption. In addition to its own brands, Plaza Premium Group provides airport hospitality solutions to leading airlines, alliances and corporates around the world, including but not limited to Cathay Pacific Airways, Singapore Airlines, Lufthansa, China Southern Airlines, Star Alliance, SkyTeam, American Express and many more. By continuously innovating and striving to surpass travellers’ expectations of airport experiences, the group is growing exponentially across major international airports globally.
The group has won more than 60 accolades in the last five years, including “World’s Best Independent Airport Lounge” for five consecutive years from 2016 to 2021 at the Skytrax World Airline Awards, the global benchmark of aviation excellence, and “Best Airport Lounge Operator” for 2018 & 2019 by TTG Asia magazine. In addition, the group’s Founder and CEO Mr. Song Hoi-see was named Ernst & Young Entrepreneur of The Year and Master Entrepreneur of The Year 2018 Malaysia. In 2020, the Group has successfully been awarded ISO 9001:2015 for Hong Kong Headquarters, proving the quality management in providing airport lounge services.
Help achieve overall operational objectives by contributing sales and marketing information and performance
Prepare sales budgets and present sales results, revenues and expense reports to management while ensuring that realistic forecasts are presented to the management team
Propose and implement where possible marketing strategies; analyzing trends and results based on market and requirements
Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
Design and implement a sales & marketing specific strategic business plan that expands company’s customer base and ensure it’s strong presence and growth
Advise and make recommendations in regards to sales & marketing for inclusion in general operational strategic plan development and reviews.
Develop field sales action plans in addition to proposing / designing, implementing and evaluating advertising, merchandising, and other trade promotion programs
Develop new and profitable business from assigned geographical territories/Industry segments.
Identify emerging markets, competitors and market shifts while being fully aware of new products and competition status
Achieve growth and hit sales targets
Collaborate effectively with key working partners such as RGM, Country Manager, HQ Global Sales & Marketing , Operations and Business Development Departments, etc.
Job Requirements:
Degree in Business or related disciplines
Minimum 8 years in Sales management from a reputable establishment in hospitality or bank industry
Aggressive, self-motivated and committed to achieving sales target
Attentive to details, efficient, well-planned with good business sense
Must be presentable with strong sense of responsibility
Excellent interpersonal and communication skills with analytical mind
Good customer service and account management skills
A proven track record of sales.
Excellent spoken and written English
Capable of working under pressure and prioritize work with excellent time management
Lounge Manager
Job Responsibilities:
To be responsible for the proper running of the lounges of the company
To plan, organize and manage operational functions in an effective and economical manner
To monitor systems implemented and ensure the regulatory requirements are adhered
To ensure a smooth, efficient, profitable operations and guests are consistently provided with the highest quality service through an inspired team
To constantly seek guest feedback and opportunities to develop the lounge product in keeping with the continuous improvement framework
To evaluate the lounge product and services to initiate corrective action where required or to identify new opportunities for enhancing the guests lounge experience
To identify opportunities for co-marketing and PR leverage
To provide leadership to staffs
To cooperate and work in a team for development, implementation, maintenance and improvement of the quality management system
To take initiative to identify areas for improvement and participate in continual improvement activities
To undertake other jobs assigned by supervisors from time to time
Job Requirements:
Form 5 or above preferred
Minimum of 8 years' experience in F&B industry, including but not limited to restaurants, lounges, fast food outlets
Good command of spoken and written in English, Mandarin and Cantonese
Service-oriented and a good team player
Able to work under pressure with excellent time management
Strong leadership, communication and interpersonal skills
Shift duty is required
Guest Service Officer
Job Responsibilities:
Ensures the delivery of brand promise and provides exceptional guest service at all times
Ensures guests are provided with professional and courteous services according to PPL standard
Greeting the lounge guests upon arrivals, performs effective and efficient check-ins at the reception, farewell warmly as they leave
Coordinating with airlines, ground handlers and other airport departments that provides accurate information to the lounge guests promptly.
Preparing the VIP room by referring the reservation confirmation and assist the guests needs
Conducting feedback forms from the lounge guests daily, reports and solves the problem or complaint to minimize the negative issue
Patrolling the lounge and VIP rooms daily to ensure all the items and facilities are tidy and functioning well.
Updating the lounge food and beverage menu.
To undertake any other reasonable assignment by the superior, as and when required
Job Requirements:
High school graduated or above
Relevant experiences in hotel or catering is an advantage
Outgoing, presentable with good interpersonal and communication skills
Good command of spoken and written English, Mandarin and Cantonese
Please submit your detailed resume to gabriel.chan@plaza-network.com. The personal data provided is to be used only for the purpose of evaluating and assessing the suitability of applicant for the post by Plaza Premium Lounge Macau, all data are treated as strictly confidential.
Responsible for handling the daily sales activities and providing courteous customer services to customers. Besides handling the typical sales transactions, may have additional responsibility for monitoring a product category with superiors, such as stock and inventory controls, quality control and price events.
Key Accountabilities
Accomplish the daily assigned duties and achieve the sales objective
Provide professional customer services and interacts with customer to build strong customer relationships
Increase the customer database by capturing as much customers’ information as possible
Communicate well with customers and colleagues at all levels
Display merchandise in accordance with Company’s guidelines and ensure all merchandise on display are properly priced, labeled, signed and in good condition
Perform daily stock count accurately and efficiently
Ensure that Store is clean and tidy in all aspects
Perform other duties as assigned
Qualifications
Secondary school graduate or above in any discipline
Minimum 2 years relevant sales & customer services experience in fashion retail
Pleasant, outgoing, and eager to interact with different levels of customers
Good command of spoken Cantonese, Mandarin, and English
Macau ID holder is a Must
Candidates with more experience may be considered as Senior Client Advisor
Interested parties please send detailed resume and expected salary to Human Resources Department email: career@mo.gucci.com.
The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.
Prepare any documents or items that the Finance team is responsible for, including quotations, invoices, billing statements, and other reports and records.
Keep a thorough record of business transactions and enter data from daily work logs into the company’s general ledger system.
Prepare reconciliation and resolve/ monitor discrepancies in a timely manner.
Perform three-way match and check for appropriate approvals before processing invoices for payment settlement.
Keep track of any consumer issues that require a refund and issue refunds in a timely manner. Handle inbound Finance-related inquiries and perform problem-solving for business partners.
Contact business partners to notify them of outstanding balance for payment collection.
Assist in documenting procedures and improving existing processes and internal controls.
Meeting deadlines and initiatives, based on a comprehensive understanding of process, system functions and timelines.
Assist senior members with any tasks, or perform any ad hoc assignments.
Who is Our Right Fit
A bachelor’s degree in Accounting, or other related areas
Detail-oriented and possess the ability in multi-tasking, both independently and as part of a team
Self-motivated and with great follow through skills, able to work under pressure in a fast pace environment
Excellent analytical, communication and interpersonal skills.
Fluency in both English and Cantonese is mandatory Good knowledge of MS Office, excellent command in Excel is highly preferable
Data processing skill is a plus; Knowledge of SAP system and Salesforce system is a big plus
What we offer
A great collaborative working atmosphere with regular company and team events
Responsibility from day one in a fast growing and global company
Finance Officer
What You will be Doing
Ample development opportunities becoming a future-proof “Digitalized Professional Accountant”, by being the stakeholders in TECHFIN projects, robotic process automation process and business intelligence tools adoption
By developing your career in Authorized Employer of Hong Kong Institute of CPAs, Association of Chartered Certified Accountants, and CPA Australia, you will work with a dynamic and elite finance team in the most fast growing and innovative end-to-end Ecommerce platform in Hong Kong
As part of Finance Team, you will be one of the key drivers providing financial and analytical leadership to Finance team members as well as business partners. You will be responsible for numerical and analytical deliverables for internal reporting, business decision making and regulatory compliance purposes in a fast moving and high-growth environment. Process re-engineering is also inevitable for the automated financial reporting process
Who is Our Right Fit
Bachelor degree in Accounting or equivalent
4 years or up relevant working experience preferably with audit experience
Experience in account receivables management and control is must
Member of recognized accounting professional bodies, e.g. HKICPA/ACCA, is a plus
Proficiency in Excel/PowerPoint/PowerBI/Other BI tools will be advantageous
Self-motivated, energetic, well-organised, independent with good communication skills and able to work under pressure
Marketing Officer
What You will be Doing
Assist various online & offline marketing activities to achieve KPI
Social media management
Assist monitor online & offline marketing activities and prepare reports
Maintain Macau Street/promosite
Communicate with the internal team for executing marketing activities
Maintain good relationship with media partners
Handle Ad-hoc projects and tasks as assigned
Who is Our Right Fit
Bachelor’s degree a must, preferably in Marketing, Design, Communication, Business Administration discipline
Minimum 1 years of working experience in marketing or sales related discipline. Candidate with less experience will be considered as Assistant Marketing Officer
Work experience in eCommerce, online business, social media platform is a plus
Creative and well-organized with excellent analytical and problem-solving skills
A strong sense of responsibility and multi-tasking skill are required
Able to excel in fast-paced and dynamic environment with tight deadlines
Self-motivated, result-oriented and passionate team player is a must
Good command in written and spoken Chinese and English
Customer Service Officer (Signing Bonus - $6,000)
What You Will Be Doing
Provide efficient and professional customer service to handle inquires, complaints, maintenance and ad hoc service through call, live chat and email
Deliver outstanding service by offering consultative solutions to customer satisfaction across various channels
Collaborate closely with different stakeholders to ensure effective service delivery to customers
Support ad hoc projects to ensure smooth team operations.
Working 9 hours per day with shift rotations between 09:00 – 24:00 (including weekends & public holidays)
8 days’ off per month
Working Location: Macao
Who is our Right Fit
Bachelor's Degree or above
Macau ID Holder
At least 1 year of customer service experience
Highly motivated and able to work independently with strong sense of responsibility
A good team player and desire to work in a team-oriented environment
Excellent command of English, Cantonese and Mandarin
Proficiency in Chinese word processing & MS Office is essential
Excellent service manner, positive thinking and willing to work under pressure are preferred
Candidates with more experience will be considered as Senior Customer Service Officer
Immediate available is highly preferred
At HKTV, we offer a competitive salary along with attractive talent benefits, including:
16 days of annual leave, plus marriage, maternity, paternity, exam, birthday leave*, 2-day family care leave*, full pay sick leave, and compassionate leave.
A five-day workweek with flexible hours before 10:00 AM for selected roles in our TKO office.
A 20% employee discount program.
Comprehensive medical and life insurance coverage.
Dental benefits and an attractive education partnership allowance.
Professional training and opportunities for career advancement.
Discretionary Bonus
申請方式 Application：
如果您對上述職位感興趣，請將您的英文履歷連同目前薪酬和期望薪酬發送至 maym@hktv.com.hk。 If you are interested in the above position, please send your English resume with current and expected salary to maym@hktv.com.hk
申請者的資料將被保密處理，所有提交的文件僅用於本次申請。 Applicants’ information will be kept confidential. All submitted documents will be used for this application only.
