Assist the Company to handle all aspects of sales functions, business plans and brand strategies, with an aim to achieve revenue targets via quality operations, customer service, market expansion, and aggressive marketing efforts
Monitor day-to-day operations performance and upgrade the Company’s standard from time to time in order to maximize sales and productivity, manpower efficiency and deliver quality customer service
Orders follow up and liaise with customers independently
Lead team to identify and develop business opportunities with both existing and target new customers
Provide market intelligence, in both customer and market side
Strong customer service, negotiation and sales skills
Lead, coach and motivate our Sales and Operation teams with company goals and policies
Mature, hardworking, sales oriented and aggressive
Proficiency in computer skill
Requirements
Experience in dealing with food products, catering, food service, and institutional clients in Macau is preferred
Minimum 5 years relevant working experience in which 3 years at managerial level
Maintain accurate electronic spreadsheets for financial and accounting data.
Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
Complete period-end closing procedures and reports as specified.
Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.
Follow all company policies and procedures; protect company assets; Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisor.
Job Requirement:
Degree holder in Finance or Accountancy or LCC Level II
At least 3 years’ relevant working experience
Strong analytical skill, proficiency with MS Excel
Mature, patient, well-organized and able to work independently
Good verbal and written communication skills (Cantonese/English).
Macau ID holders ONLY
Accounting Clerk
Job Responsibilities:
Perform the day to day processing of financial transactions to ensure that financial data are maintained in an effective, up to date and accurate manner
Follow up financial and accounting documents according to authorized instructions
Reconcile accounts payable and receivable
Issuance of Invoice/ Debit Note
Issuance of cheque Payment
Expense Accruals for Non-trade payable
Managing petty cash for expenses reimbursement
Provide administrative support in order to ensure effective and efficient office operations
Perform other related duties as required
Job Requirement:
Degree holder in Finance or Accountancy or LCC Level II
At least 3 years’ relevant working experience
Strong analytical skill, proficiency with MS Excel
Mature, patient, well-organized and able to work independently
Good verbal and written communication skills (Cantonese/English).
Supervising the Customer Service team with the development, implementation, and maintenance of programs to achieve operational KPIs such as customer satisfaction, first-touch resolution, quality, productivity and case management.
Creates daily accountability for agents regarding the customer service scorecard.
Agent development – Provide soft skill coaching and continued business knowledge training to build and maintain required skill sets.
Assist in the on-job training of newly hired Service agents.
Participates in the planning and evaluation of root cause issues to increase continuous improvement in the field, determine and identify trends and make appropriate, timely recommendations to management.
Constantly trying to improve the customer experience by analyzing operational performance alongside your manager.
Reviewing the current customer service operation and helping your manager set up new processes to streamline and improve the customer experience.
Prepare productivity reports.
Other duties and responsibilities as assigned.
Working Location: Macao
Who is our Right Fit
Macau ID Holder
Diploma holder with 5 years or above in the contact center industry; or with extensive years of relevant experience
Minimum 2 years at supervisory level
Strong ability to deal with difficult people with excellent complaint handling skills
Excellent supervisory skills with demonstrated problem-solving capability and decision-making potential
Strong prioritizing and multitasking skills to work within tight deadlines
Good command of spoken and written Chinese and English
Proficient in computer skills, including MS Office and Chinese typing
Finance Officer
What You will be Doing
Ample development opportunities becoming a future-proof “Digitalized Professional Accountant”, by being the stakeholders in TECHFIN projects, robotic process automation process and business intelligence tools adoption
By developing your career in Authorized Employer of Hong Kong Institute of CPAs, Association of Chartered Certified Accountants, and CPA Australia, you will work with a dynamic and elite finance team in the most fast growing and innovative end-to-end Ecommerce platform in Hong Kong
As part of Finance Team, you will be one of the key drivers providing financial and analytical leadership to Finance team members as well as business partners. You will be responsible for numerical and analytical deliverables for internal reporting, business decision making and regulatory compliance purposes in a fast moving and high-growth environment. Process re-engineering is also inevitable for the automated financial reporting process
Who is Our Right Fit
Bachelor degree in Accounting or equivalent
4 years or up relevant working experience preferably with audit experience
Experience in account receivables management and control is must
Member of recognized accounting professional bodies, e.g. HKICPA/ACCA, is a plus
Proficiency in Excel/PowerPoint/PowerBI/Other BI tools will be advantageous
Self-motivated, energetic, well-organised, independent with good communication skills and able to work under pressure
Customer Service Officer (Signing Bonus - $6,000)
What You Will Be Doing
Provide efficient and professional customer service to handle inquires, complaints, maintenance and ad hoc service through call, live chat and email
Deliver outstanding service by offering consultative solutions to customer satisfaction across various channels
Collaborate closely with different stakeholders to ensure effective service delivery to customers
Support ad hoc projects to ensure smooth team operations.
Working 9 hours per day with shift rotations between 09:00 – 24:00 (including weekends & public holidays)
8 days’ off per month
Working Location: Macao
Who is our Right Fit
Bachelor's Degree or above
Macau ID Holder
At least 1 year of customer service experience
Highly motivated and able to work independently with strong sense of responsibility
A good team player and desire to work in a team-oriented environment
Excellent command of English, Cantonese and Mandarin
Proficiency in Chinese word processing & MS Office is essential
Excellent service manner, positive thinking and willing to work under pressure are preferred
Candidates with more experience will be considered as Senior Customer Service Officer
Immediate available is highly preferred
At HKTV, we offer a competitive salary along with attractive talent benefits, including:
16 days of annual leave, plus marriage, maternity, paternity, exam, birthday leave*, 2-day family care leave*, full pay sick leave, and compassionate leave.
A five-day workweek with flexible hours before 10:00 AM for selected roles in our TKO office.
A 20% employee discount program.
Comprehensive medical and life insurance coverage.
Dental benefits and an attractive education partnership allowance.
Professional training and opportunities for career advancement.
“The Unusual Experience - It has truly been an extraordinary experience. It touches your soul with five senses.”
「非尋常體驗，非尋常觸覺。」
【人才招募】
About initial Fashion
We are a Hong Kong-based fashion label established in 2000, currently with over 130 stores in Hong Kong, Macau and the Chinese Mainland.
initial concept is not limited to the customer’s closet; it extends to the pursuit of exquisite style and fashion in all aspects of life. The unique and renowned initial style is made possible by its professional team working together, and living and breathing and creating.
Manage store to provide guidance, support, and motivation to achieve sales targets and KPIs.
Guide the team on short term and long term sales action plan
Ensure the store operates efficiently and meets all operational standards, including manpower plan, visual merchandising, inventory management, and loss prevention
Drive the quality of the in-store customer experience and build enduring relationships by communicating and training team
Provide positive leadership through effective communications, motivational techniques, coaching, and training to meet business needs
Plan, develop and execute CRM strategy for our VIPs to grow database and commercial goals;
Observe and review staff's performance on regular basis
Identify training need and follow-through team's learning and practices
Requirement:
Secondary School Graduate, University graduate a plus
Luxury Ready-to-wear background will be an advantage
Minimum 5 years of hands-on experience in store management, preferably experience in both Womenswear and Menswear
Excellent presentation, interpersonal and communication skills
Good command of English and Cantonese and Mandarin
Less experience will be considered as Assistant Manager
Interested parties please send your resume with current and expected salary to Human Resources Department via email joinus@initialfashion.com .
initial 澳門招聘 - www.jobscall.me
*所有提供的個人資料絕對保密及只作招聘用途。 *All information received will be treated in strict confidence and for recruitment purpose only.
We are a listed jewellery group with retail outlets in Hong Kong, China, Macau and overseas. In light of our rapid business expansion, we are inviting candidates of high caliber to join our group.
Repertoire Culinaire is specialised in the importation and distribution of high-quality food products, either chilled, ambient, or frozen.
We operate in the United Kingdom, Italy, Germany, France, the United Arab Emirates, Hong Kong, Macau, Vietnam, Thailand, Malaysia, Cambodia, Singapore, and Australia. Our customer base is composed of Restaurants, Hotels, Independent Delicatessens, Retailers, and prestigious Food Halls.
Repertoire Culinaire is part of a family-controlled group whose origins lie in the production of premium Charcuterie, Foie Gras, and other Delicatessen products in France.
Recruiting for Sales Executive
Salary:To be negotiated
Background
Répertoire Culinaire is a leading fine food distributor specializing in the importation and distribution of premium gourmet products from France and around the world. Our mission is to bring exceptional menu suggestions and quality food experiences to the tables of top hotels, restaurants, and major retailers across Hong Kong and Macau.
Job Descriptions:
This is a dynamic position and ideally with a culinary background, hospitality or food service experiences:
Develop Business and build Sales on Gourmet / Fine Foods in delegated channels for establishing long term partnership
Participate in sourcing and negotiation of new products.
Conduct product promotions via Events and Food Shows for collaboration
Initiate research and prospect new leads.
Participate in Sales training and activities to establish commercial decks.
Present, communicate and negotiate with customers the Gourmet portfolio.
Requirements:
Passion for Foods and Culinary an advantage.
U graduate and preferable with experience in Hospitality or customer service.
Proficient in communication and presentation skills
Well organized and enjoy working in fast paced environment.
Open minded, proactive and team player.
Fluent in English, Cantonese / Mandarin.
Microsoft Office Suite, Excel, Word, Powerpoint.
Quality is at the forefront of everything we do and to succeed you need to be a passionate, happy and worldly person in your attitude and outlook. Confident candidates please email your resume for a confidential discussion about this role.
Application:
Interest parties please send your full resume with current & expected salary by email to account@repertoire.hk *Data collected will be used for recruitment purpose only.
