Responsible for handling the daily sales activities and providing courteous customer services to customers. Besides handling the typical sales transactions, may have additional responsibility for monitoring a product category with superiors, such as stock and inventory controls, quality control and price events.
Key Accountabilities
Accomplish the daily assigned duties and achieve the sales objective
Provide professional customer services and interacts with customer to build strong customer relationships
Increase the customer database by capturing as much customers’ information as possible
Communicate well with customers and colleagues at all levels
Display merchandise in accordance with Company’s guidelines and ensure all merchandise on display are properly priced, labeled, signed and in good condition
Perform daily stock count accurately and efficiently
Ensure that Store is clean and tidy in all aspects
Perform other duties as assigned
Qualifications
Secondary school graduate or above in any discipline
Minimum 2 years relevant sales & customer services experience in fashion retail
Pleasant, outgoing, and eager to interact with different levels of customers
Good command of spoken Cantonese, Mandarin, and English
Macau ID holder is a Must
Candidates with more experience may be considered as Senior Client Advisor
Interested parties please send detailed resume and expected salary to Human Resources Department email: career@mo.gucci.com.
SJM Holdings Limited is the holding company of SJM Resorts, S.A. , one of the six companies authorized to operate casino games of fortune and other games of chance in casinos, under the terms of a concession granted by the government of the Macau Special Administrative Region in March 2002. SJM is the only casino gaming concessionaire with its roots in Macau.
With a mission of “making travel better”, Plaza Premium Group is a pioneer and the market leader in airport hospitality services with an international footprint of over 250+ locations, 80+ International Airports, 30+ countries and regions, serving 20 million travellers annually.
The group comprises four core business segments – airport lounges Plaza Premium First and Plaza Premium Lounge; airport terminal hotels Aerotel and Refreshhh by Aerotel; airport meet & greet services ALLWAYS and a range of Airport Dining concepts. The Group has also developed Smart Traveller, a mobile-app based global airport membership programme that is designed for air travellers, offering uniquely-curated perks, benefits and rewards experience through points earning and redemption. In addition to its own brands, Plaza Premium Group provides airport hospitality solutions to leading airlines, alliances and corporates around the world, including but not limited to Cathay Pacific Airways, Singapore Airlines, Lufthansa, China Southern Airlines, Star Alliance, SkyTeam, American Express and many more. By continuously innovating and striving to surpass travellers’ expectations of airport experiences, the group is growing exponentially across major international airports globally.
The group has won more than 60 accolades in the last five years, including “World’s Best Independent Airport Lounge” for five consecutive years from 2016 to 2021 at the Skytrax World Airline Awards, the global benchmark of aviation excellence, and “Best Airport Lounge Operator” for 2018 & 2019 by TTG Asia magazine. In addition, the group’s Founder and CEO Mr. Song Hoi-see was named Ernst & Young Entrepreneur of The Year and Master Entrepreneur of The Year 2018 Malaysia. In 2020, the Group has successfully been awarded ISO 9001:2015 for Hong Kong Headquarters, proving the quality management in providing airport lounge services.
Help achieve overall operational objectives by contributing sales and marketing information and performance
Prepare sales budgets and present sales results, revenues and expense reports to management while ensuring that realistic forecasts are presented to the management team
Propose and implement where possible marketing strategies; analyzing trends and results based on market and requirements
Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
Design and implement a sales & marketing specific strategic business plan that expands company’s customer base and ensure it’s strong presence and growth
Advise and make recommendations in regards to sales & marketing for inclusion in general operational strategic plan development and reviews.
Develop field sales action plans in addition to proposing / designing, implementing and evaluating advertising, merchandising, and other trade promotion programs
Develop new and profitable business from assigned geographical territories/Industry segments.
Identify emerging markets, competitors and market shifts while being fully aware of new products and competition status
Achieve growth and hit sales targets
Collaborate effectively with key working partners such as RGM, Country Manager, HQ Global Sales & Marketing , Operations and Business Development Departments, etc.
Job Requirements:
Degree in Business or related disciplines
Minimum 8 years in Sales management from a reputable establishment in hospitality or bank industry
Aggressive, self-motivated and committed to achieving sales target
Attentive to details, efficient, well-planned with good business sense
Must be presentable with strong sense of responsibility
Excellent interpersonal and communication skills with analytical mind
Good customer service and account management skills
A proven track record of sales.
Excellent spoken and written English
Capable of working under pressure and prioritize work with excellent time management
Guest Service Officer
Job Responsibilities:
Ensures the delivery of brand promise and provides exceptional guest service at all times
Ensures guests are provided with professional and courteous services according to PPL standard
Greeting the lounge guests upon arrivals, performs effective and efficient check-ins at the reception, farewell warmly as they leave
Coordinating with airlines, ground handlers and other airport departments that provides accurate information to the lounge guests promptly.
Preparing the VIP room by referring the reservation confirmation and assist the guests needs
Conducting feedback forms from the lounge guests daily, reports and solves the problem or complaint to minimize the negative issue
Patrolling the lounge and VIP rooms daily to ensure all the items and facilities are tidy and functioning well.
Updating the lounge food and beverage menu.
To undertake any other reasonable assignment by the superior, as and when required
Job Requirements:
High school graduated or above
Relevant experiences in hotel or catering is an advantage
Outgoing, presentable with good interpersonal and communication skills
Good command of spoken and written English, Mandarin and Cantonese
Please submit your detailed resume to hr.mfm@plaza-network.com. The personal data provided is to be used only for the purpose of evaluating and assessing the suitability of applicant for the post by Plaza Premium Lounge Macau, all data are treated as strictly confidential.
Sands China is the largest operator of integrated resorts in Macao. The company’s integrated resorts on the Cotai Strip comprise The Venetian® Macao, The Plaza® Macao, The Parisian Macao and The Londoner® Macao. The company also owns and operates Sands® Macao on the Macao peninsula. Sands China’s portfolio features a diversified mix of leisure and business attractions and transportation operations, including large meeting and convention facilities; a wide range of restaurants; shopping malls; world-class entertainment at the Cotai Arena, The Londoner Arena, The Venetian Theatre, The Parisian Theatre, the Londoner Theatre and the Sands Theatre; and a high-speed Cotai Water Jet ferry service between Hong Kong and Macao. The company’s Cotai Strip portfolio has the goal of contributing to Macao’s transformation into a world centre of tourism and leisure.
Sands China is the largest private employer in Macao, and has been committed to providing its Team Members with various benefits and harmonious workplaces. The company continually cultivates talent for the integrated resort industry in Macao and the Greater Bay Area through its diversified talent development programmes. For more information, please visit the Overview of Sands China Ltd.’s Diversified Human Resources Initiatives.
Sandbox VR was established in 2017. Its business scope covers Macau, Hong Kong, Shanghai, Singapore, Los Angeles, San Francisco, Austin, Chicago, San Diego, Las Vegas and Vancouver. It has 56 locations around the world and will continue to increase. . Sandbox VR is designed with different technology than home virtual reality and can provide a full-body virtual reality experience. Players can be in the same scene and fully integrated into the virtual reality experience to achieve a truly immersive experience. Because there are currently no games of the same type on the market that offer a similar experience, you need to design your own game products. Regardless of the story development, scenes, equipment, etc., all must be developed by ourselves. The Sandbox VR experience uses the latest VR hardware technology and Hollywood movie-level real-time motion capture equipment. VR players must wear headsets, VR goggles, body-sensitive clothing, long guns, short guns or boxing gloves to enter their virtual reality games. In addition to seamless communication with teammates, game dynamics can also be presented in real time. For example, when a player is attacked or shot, his body will feel vibrations simultaneously. Sensor cameras are installed throughout the game room, and the venue is also equipped with fan effects and other equipment to make players feel more immersed, creating the most realistic VR experience in the world.
Interested applicants please send application letter to e-mail address: hr@ctm.com.mo
澳門電訊有限公司誠聘以下職位： Companhia de Telecomunicações de Macau invites application to the posts of:
助理倉務主任 (Ref. 552)
工作範圍：
整理貨倉存貨、規劃及補貨建議
負責分派、收集及搬運貨物
用電腦系統處理及記錄貨物交易
按公司訂下的質量規格檢查貨物
進行定期盤點
時刻保持倉庫安全、衛生及整潔及貨物完整
一般文書處理 (電郵溝通、Microsoft Office、文檔整理等)
職位要求：
中學或大專畢業
能操流利廣東話，中文書寫，懂英文為佳
持手動輕型汽車駕駛執照，具貨車駕駛執照更佳
體格強健、誠實可靠、有責任心、刻苦耐勞、可獨立處理倉務工作
Senior Clerk, AI & Big Data Innovations (Cloud Team) (Ref. 603)
Job Description:
To assist in the implementation of new products/services
To prepare products/services materials for business presentation to corporate customers
To take care customer response and product bug by close monitoring the after-launch status of services/ products
To proactively identify new technology in the market for product development
To conduct marketing research and analysis for report consolidation
To take care regular ad-hoc reports for submission to the Management
Requirement:
Degree holder in Marketing/ Business Administration or related discipline
Fluency in spoken/written English and Chinese
2 years of experience in business sector
Good communication, organizing and interpersonal skills
Good business sense and up-to-date awareness with the market trends
Proactive with strong independency
Officer, Training Development (Ref. 602)
Job Description:
To take care of implementation, management and development of training programs to enhance employee skills, performance and productivity aligning with organizational goals
To collaborate closely with department heads to identify and analyze training needs
To monitor and evaluate training sessions for meeting objectives and improve employee performance
To analyze training outcomes and recommend improvement to enhance program effectiveness
To prepare and conduct reports on training activities, figures and results to management, group and other entities.
To maintain training records, database and schedules
To forecast and manage yearly training budget
To coordinate with external training providers and vendors as needed.
Requirement:
Degree holder in Human Resources or relevant discipline
Fluency in spoken / written English & Chinese
Fluency in Putonghua is a definite advantage
3 years of experience in employee training and development
Strong ability to work independently with good facilitation and communications skill
Strong interpersonal skill to work effectively with cross-functional teams
Ability to identify training challenges and develop effective solutions
Officer, AI & Big Data Innovations (Ref. 599)
Job Description:
To explore various business opportunities especially in the areas of data analysis & strategic projects
To collect and interpret data, turning them into different usable & functional information, utilizing them to provide insights to support business decision making & planning / to improve products or services performance / to minimize business barriers & challenge / to develop application for business development
To carry out analysis by using statistical techniques and produce reportsTo work closely with internal teams and external customers on data operation and data service development
Requirements:
Degree holder in Statistics / Economics / Information Management / Marketing
Fluency in spoken/written English & Chinese
Two years or more experience related to business data analysis
Ability to turn statistical and computational analysis into business modules
Strong analytical skills to collect, organize, analyze and disseminate significant amounts of information
Strong knowledge and experience with reporting packages (Business Objects etc.), databases (SQ, etc.)
Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc.)
Good at report writing and presenting findings
Detailed and result-oriented with problem-solving mind set
Strong collaboration and organizing skills
Good at job prioritization and meeting tight deadlines
技術員，基建及接入 (供電系統) (Ref. 359)
工作範圍：
負責電訊大樓及戶外機站的供電及照明安裝及維修服務
為通訊設備，提供電源系統安裝及維修工作
為突發及緊急的電力故障，提供支援及協助
職位要求︰
高中畢業或技術相關學科的大學學歷
能操及書寫流利中英文
具基本低壓電力知識
具供電及照明工作經驗者，優先考慮
持澳門勞工事務局發出的初級維修電工證
持澳門勞工事務局發出的有效職安卡
持有效的澳門駕駛執照 (汽車及電單車) 及具駕駛經驗
技術員，基建及接入 (冷氣系統) (Ref. 266)
工作範圍：
負責電訊大樓及戶外機站的冷氣系統安裝及維修服務
為突發及緊急的冷氣系統故障，提供支援及協助
職位要求︰
高中畢業或技術相關學科的大學學歷
能操及書寫流利中英文
具冷氣系統工作經驗者，優先考慮
持澳門勞工事務局發出的初級維修電工證
持澳門勞工事務局發出的有效職安卡
持有效的澳門駕駛執照 (汽車及電單車) 及具駕駛經驗
Technician, Service Operation Centre (Ref. 407)
Job Description:
To provide support in Network Operations in the areas of mobile, fixed, data and internet networks
To handle network faults and maintenance and give technical support for special events
To assist in network planning and implement network expansion
To monitor and improve the network performance and quality of services
Requirements:
Degree holder of Computer Science or related IT discipline
Fluency in spoken/written Chinese and English
Fluency in Putonghua will be advantageous
To provide standby and call-out support during non-office hour including night period
Holder of light vehicle or motorcycle driving license preferable
Officer, Purchasing (Ref. 568)
Job Description:
To provide purchase support to internal customers especially on consumer products/service and general building/administration
To analyse purchase requirement, strategy planning, sourcing, negotiation and contractual arrangement
To effectively manage the performance and services provided by suppliers for meeting business changing needs
To achieve the best purchasing result by gaining / balancing competitive advantages under company policy and leveraging overall needs across different requirements from various sectors
To prepare and deliver key purchase and recommendation report/presentation
Requirements:
Degree holder in Business Administration
Fluency in spoken/written English and Chinese
Fluency in Putonghua will be advantageous
3 to 5 years of experience in purchasing or related market sector
Good communication, analytical and interpersonal skills
Good pro-activeness and independency
Senior Manager, IT Infrastructure (Network Administration) (Ref.593)
Job Description:
To develop and maintain the architectural design for IT systems and network
To manage systems and network performance monitoring and capacity planning
To manage Cloud and related systems requirements and development
To manage IT infrastructure projects, evaluate systems and network technologies for business requirement
To develop and maintain policies, standards and procedures
Provide technical leadership and escalation support for resolution of IT infrastructure incidents and problems
Conduct implementation of network changes and upgrades
Drive operational efficiency and maintain high standards on mission critical network operations
Requirement:
Degree holder in Computer Science / Information Technology / Business Information Systems or equivalent
Fluency in spoken/written Chinese and English
5 years of experience or more in design, implementation and support of mission-critical IP networks
Experience in LAN/WAN/MAN architecture design, network topology design, data centre network design
Experience in firewall, routers, switches, VPN, SDN, SD-WAN, Cloud computing and overlay network technology
Holder of one or more of professional certificates like CCNP, CCIE, HCIP, HCIE is a definite advantage
Strong writing skills of business requirements
Sound experience in project management
Senior Clerk, Planning & Development (Ref. 314)
Job Description:
To assist in establishing partnership with external business parties
To conduct business analysis for identifying market needs and potential business
To monitor and analyze performance and procedures of existing products & services
To work closely between internal department and external partners for implementation of new products and service enhancement
To coordinate with related marketing parties for establishing appropriate communication channels for delivering new and enhanced services
Requirements:
Degree holder in Marketing / Business / MIS or equivalent
Fluency in spoken / written English & Chinese
Creative, pro-active with good organizing skill
Project Management or date analysis experience is preferable
Strong sensitivity to telecommunication trends and changes
To lead and provide guidance to Senior Sales Executive in daily sales activities
To sell and promote all products and services to corporate/business customers
To achieve sales targets, provide value-added solutions to meet customer needs
To build rapport and develop long-term relationship with valued customers and achieve high level of customer satisfaction
Maximizing business opportunities from either existing or new accounts and securing customers from competitors
Requirements:
Degree holder in Business Administration or equivalent
Fluency in spoken/written English and Chinese
Fluency in Putonghua will be advantageous
3 years or above experience at supervisory position in sales area
Technical knowledge in telecom service will be advantageous
Able to develop own customer base
Result-oriented with strong communication skills
Highly independent, self-motivated and enthusiastic
Holder of valid light vehicle driving license
Technician, Data Network Development (Ref No: 585)
Job Description:
Assisting in the design and development of IP network architectures and solutions
Supporting the implementation and configuration of IP Network equipment such as routers, switches, firewalls, and other network devices
Assisting in the planning and execution of IP network infrastructure upgrades and expansions
Collaborating with network engineers and cross-functional teams to define network requirements and contribute to network planning
Assisting in troubleshooting network issues and conducting root cause analysis
Analyzing network performance monitoring and optimization activities
Assisting in documenting network configurations, processes, and procedures
Keeping abreast with industry standards, emerging technologies and best practices of IP networking
Executing new IP network equipment acceptance and validation
Requirement:
Degree holder in Telecommunications, Electrical Engineering, Computer Science or related discipline
Fluency in spoken / written English & Chinese
General knowledge of IP networking principles, protocols, and technologies
Basic knowledge of routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking
Basic knowledge of TCP/IP and IP addressing
Good communication and good team spirit to collaborate effectively with cross-functional teams
Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends
Technician, Mobile and Fixed Network Development (Ref No: 586)
Job Description:
Assisting in the development and deployment of mobile 5G network and fixed network architectures and solutions
Supporting the research and analysis of emerging technologies, industry trends and customer requirements for mobile and fixed network services
Assisting in the implementation of mobile network and fixed network service strategies
Supporting in service integration and delivery
Monitoring and analyzing service performance metrics, identifying areas for improvement
Assisting in the documentation and reporting of service development activities
Keeping abreast with industry standards, regulations, and best practices of mobile and fixed network technologies and solutions
Requirement:
Bachelor holder in Telecommunications / Electrical Engineering / Computer Science or related discipline
Fluency in spoken / written English & Chinese
General understanding of IP network technology and routing protocols (OSPF, BGP)
Good analytical and problem-solving skills to assist in assessing market needs and identifying service opportunities.
Basic project management skills to support service development
General knowledge with mobile network technologies is a definite advantage
Good ability to adapt to new technology in fast speed
Good communication and team spirit
Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends
Assistant Service Engineer, Airport O&M (Ref No: 555)
Job Description:
To carry out preventive and corrective maintenance for Airport Systems in the core areas of aviation communication, navigation, surveillance, IT & security.
To ensure all the maintenance works are carried out in accordance to the defined procedures
To coordinate the maintenance related matters with customer's representatives
To provide efficient response to the enquires from both internal and external customers regarding system status
To perform timely update of system maintenance processes
To carry out ad hoc installation works
Requirements:
Degree holder in Electronics / Communications / IT or related engineering disciplines
Fluency in both spoken/written English & Chinese
Mandatory to work on shift basis
Able to work at height
Holder of light vehicle driving license; Holder of heavy vehicle driving license is a definite advantage
1 to 2 years of experience in providing helpdesk services is a definite advantage
Good customer service concept and communication skill
To provide non-office hour support and emergency call-out when necessary
Hutchison Telephone (Macau) Company Limited (Hutchison Telephone Macau) is a leading mobile service provider, offering superior voice and data services, innovative and diversified mobile content, IDD and roaming services under the “3” brand through its far-reaching 4G LTE and 3G networks. With continued network expansion, its extensive international roaming service covers more than 280 countries and regions. Hutchison Telephone Macau is a subsidiary of Hutchison Telecommunications Hong Kong Holdings Limited (SEHK stock code: 215), a group member of CK Hutchison Holdings (SEHK stock code: 1).
Manager - Finance
Responsibilities:
Oversee finance daily operations including but not limited to below task:
In charge of monthly revenue recognition of mobile business
Monitor / reconcile daily receipts from all payment channels
Handle customer enquiry/refund and follow up rectifications
In charge of credit control and debt recovery process
Support trade sales and invoicing process
In charge of monthly / quarterly reports required by headoffice
Assist in internal control implementation and streamline operation flows
Liaise with internal/external auditors on regular/yearly audit as required
Provide analytical support to management on ad-hoc assignment
Requirements:
Degree holder in Accounting/ Finance or related disciplines, preferably with recognized professional accounting qualifications;
Minimum five years’ relevant accounting experience with at least 3 years in supervisory role;
Responsible, able to work independently and a good team player
Good command of both written and spoken English and Chinese, Mandarin is an advantage.
Proficiency in MS Office such as Word and Excel
Security Specialist
Responsibilities:
Assist to develop and review IT security policies and implement security controls according to company policies and procedures;
Conduct security risk analysis and risk assessment ;
Review and setup the security architecture;
Work with group internal audit team and compliance team to carry security assessment to IT area;
Manage security incident and report incident to management ;
Promote IT security awareness to company.
Requirements:
Bachelor degree in Computer Science/ Information Technology or related disciplines;
7 Years of Experience in IT Security , IT audit and compliance is preferred;
Proficient in security architecture and framework;
Experience on Implementation of WAF, firewalls, IPS/IDS and SIEM will be an advantage;
Good knowledge on Operating System of Linux and Microsoft Windows;
兼職文員
時薪：$50-$55
中學程度
懂電腦應用
負責數據輸入及文件歸檔
持澳門身份證及必須滿18歲或以上
刻苦耐勞及有責任心
需外出工作
Senior Engineer – Base Station Engineering
Job Description:
Oversee and manage daily project rollout of Radio Access Network (RAN), including but not limited to site survey, proposal preparation, work order issue, commissioning & integration (C&I), and acceptance
Manage and perform operations & maintenance (O&M) work for RAN
Monitor & manage inventory, materials and budget for project rollout, O&M and commissioning & integration (C&I) works
Work closely with the designated contractors for RAN related activities
Facility management for Switching Centre / Data Centre
Lead, coach and train up the team, to strengthen technical know-how of cell site engineering team
Handle customer / landlord complaints
Prepare regular management reports
Provide prompt supports for special and major events out of office hours as required
Perform ad hoc tasks as assigned
Job Requirements:
Bachelor’s degree with proven track records in mobile network planning & operation for the local market
Minimum 12 years’ relevant working experience in the Telecommunications industry, of which at least 8 years in mobile cell site engineering experience (installation, commission and maintenance), and at least 3 years at supervisory level
Comprehensive hands-on experience of cell site facilities management
Familiar with operating of different monitoring and measurement tools, including but not limited to EMS, NetAct, Spectrum Analyzer, TEMS, scanner and testing mobiles
Good experience in establishment, commissioning and maintenance of Distributed Antenna System (DAS)
Hands-on configuration and commissioning experience of L2/L3 switch and router
Sound knowledge of IPRAN planning
Previous exposure in operation (installation, commissioning & integration, operation & maintenance) of multiple generations and brands of mobile network equipment is a must
Solid project management skills, capable of leading a technical team
A self-driven team player with positive mindset and can-do attitude, able to work in a dynamic & fast-pacing work environment
An effective communicator with good influencing skill, tactics in handling customers’ enquiries is added advantageous
Ability to plan, execute and monitor project rollout
Good command in written and spoken in English, Chinese and Putonghua
Account Executive (Corporate Sales)
Responsibilities:
Assist to promote IT solution, mobile services and data products or other telecom services
Assist to provide pre-sales and post-sales services to the major business accounts for achieving sales target
Build up good relationship with account focal and top executives
Co-ordinate with different departments to maximize business growth
Requirements:
Secondary school graduate or above
1 years’ business sales experience, preferably in Telecom and IT industry
Knowledge of telecom products and services is an advantage
Proactive, self-motivated with commitment to achieve sales target
Good communication and interpersonal skills
Fluent in Cantonese, English and Mandarin is an advantage
兼職 - 業務推廣員 (多名)
時薪 $55-$60
工作內容：
協助公司推廣活動及產品介紹
具責任感、主動積極、熱誠有禮
要求：
持澳門身份證
應徵者必須滿 18 歲或以上
歡迎在讀大學生及家庭主婦
有銷售及推廣經驗優先
門市營業代表
工作內容：
於門市或展銷場地銷售和記電訊產品及提供售後服務
職位要求：
一年以上零售經驗
積極主動並具備良好推銷技巧
操流利廣東話、懂英語及普通話
Apply Now 申請方式：
We offer competitive salary package and career development opportunity.
Interested parties please specify which position you apply for and send full resume, present and expected salary to Human Resources Department, Hutchison Telephone (Macau) Company Limited, 8/F Golden Dragon Centre, Avenida Xian Xing Hai, Macau, or email to hutchisonhr@htmac.com.
We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within the Hutchison Group. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request.
Galderma is the world's largest independent global dermatology company, created in 1981 and is now present in over 100 countries with an extensive product portfolio of prescription medicines, aesthetic solutions and consumer care products. We partner with healthcare practitioners around the world to meet the skin health needs of people throughout their lifetime. We are the leader in research and development of scientifically-defined and medically-proven solutions for the skin. Galderma Hong Kong Limited was established in 2000 as part of a global organization, Galderma S.A.
Medical Representatives / Senior Medical Representatives
Galderma Hong Kong Limited
Job Highlights
Leading global dermatology company
Fast growing business and strong product portfolio with new product launches
Good career prospect
Job Responsibilities:
Conduct regular call visits with clear call objectives and product messages deliver to HCP
Establish and maintain strong relationships with key Dr and Nurse to ensure long-term sustainable growth
Plan, develop and execute territory business plan and KOL engagement plan to drive sustainable sales growth and deliver business objectives
Identify business opportunity, capture marketing intelligence and conduct competitor analysis
Consolidate, analyze and report to develop action plan for business development
Conduct sales performance review and sales forecasting on regular basis.
Collaborate with marketing and medical to execute activities to generate product awareness, interests, and detailing opportunities of targeted customers.
Requirements:
Degree holder or above, preferably in science related subjects
3 years sales experience in pharmaceutical industry,
Experience in dermatology / skincare is an advantage.
Result-oriented with strong planning, analyzing and reporting skills
Self-motivated and independent, with to-do mindset
Good interpersonal and negotiation skills for internal and external stakeholders, solid experience in KOL management
Good command of both written and spoken English and Chinese
Knowledge in Microsoft Office applications
Candidate with more experience would be considered for position of Senior Medical Representative
客戶代表 / 高級客戶代表 (醫藥及醫美)
高德美大藥廠
職位亮點
全球領先的皮膚科公司
業務快速增長，擁有強大的產品組合和新產品上市
良好的職業前景
職責：
定期拜訪醫生，確定拜訪目標，傳遞產品信息
建立並維護與主要醫生和護士的緊密關係，確保長期可持續增長
計劃、制定和執行區域業務計劃和KOL合作計劃，推動可持續銷售增長並實現業務目標
辨別業務機會，收集市場情報並進行競爭對手分析
整合、分析並報告以制定業務發展行動計劃
定期進行銷售業績回顧和銷售預測
與市場營銷和醫學部門合作，執行活動以提高產品知名度、吸引力和針對性客戶的詳細說明機會
要求：
大學學位或以上，科學相關科目優先， 在醫藥行業擁有3年以上的銷售經驗
有皮膚科/護膚品／醫美相關經驗者優先考慮
結果導向，具有良好的計劃、分析和報告能力， 自我激勵且獨立，具有執行力
良好的人際交往和談判技巧，對內外部利益相關者擁有豐富的KOL管理經驗
良好的中英文書面和口語表達能力
熟悉微軟辦公軟件應用程式
具有較多經驗者可考慮擔任高級客戶代表職位
此職位會以外聘形式由指定之澳門第三方公司提供合約
申請方式 Application:
Interested parties please send your full resume with present and expected salary via email: info.hkg@galderma.com
Supervising the Customer Service team with the development, implementation, and maintenance of programs to achieve operational KPIs such as customer satisfaction, first-touch resolution, quality, productivity and case management.
Creates daily accountability for agents regarding the customer service scorecard.
Agent development – Provide soft skill coaching and continued business knowledge training to build and maintain required skill sets.
Assist in the on-job training of newly hired Service agents.
Participates in the planning and evaluation of root cause issues to increase continuous improvement in the field, determine and identify trends and make appropriate, timely recommendations to management.
Constantly trying to improve the customer experience by analyzing operational performance alongside your manager.
Reviewing the current customer service operation and helping your manager set up new processes to streamline and improve the customer experience.
Prepare productivity reports.
Other duties and responsibilities as assigned.
Working Location: Macao
Who is our Right Fit
Macau ID Holder
Diploma holder with 5 years or above in the contact center industry; or with extensive years of relevant experience
Minimum 2 years at supervisory level
Strong ability to deal with difficult people with excellent complaint handling skills
Excellent supervisory skills with demonstrated problem-solving capability and decision-making potential
Strong prioritizing and multitasking skills to work within tight deadlines
Good command of spoken and written Chinese and English
Proficient in computer skills, including MS Office and Chinese typing
Finance Officer
What You will be Doing
Ample development opportunities becoming a future-proof “Digitalized Professional Accountant”, by being the stakeholders in TECHFIN projects, robotic process automation process and business intelligence tools adoption
By developing your career in Authorized Employer of Hong Kong Institute of CPAs, Association of Chartered Certified Accountants, and CPA Australia, you will work with a dynamic and elite finance team in the most fast growing and innovative end-to-end Ecommerce platform in Hong Kong
As part of Finance Team, you will be one of the key drivers providing financial and analytical leadership to Finance team members as well as business partners. You will be responsible for numerical and analytical deliverables for internal reporting, business decision making and regulatory compliance purposes in a fast moving and high-growth environment. Process re-engineering is also inevitable for the automated financial reporting process
Who is Our Right Fit
Bachelor degree in Accounting or equivalent
4 years or up relevant working experience preferably with audit experience
Experience in account receivables management and control is must
Member of recognized accounting professional bodies, e.g. HKICPA/ACCA, is a plus
Proficiency in Excel/PowerPoint/PowerBI/Other BI tools will be advantageous
Self-motivated, energetic, well-organised, independent with good communication skills and able to work under pressure
Customer Service Officer (Signing Bonus - $6,000)
What You Will Be Doing
Provide efficient and professional customer service to handle inquires, complaints, maintenance and ad hoc service through call, live chat and email
Deliver outstanding service by offering consultative solutions to customer satisfaction across various channels
Collaborate closely with different stakeholders to ensure effective service delivery to customers
Support ad hoc projects to ensure smooth team operations.
Working 9 hours per day with shift rotations between 09:00 – 24:00 (including weekends & public holidays)
8 days’ off per month
Working Location: Macao
Who is our Right Fit
Bachelor's Degree or above
Macau ID Holder
At least 1 year of customer service experience
Highly motivated and able to work independently with strong sense of responsibility
A good team player and desire to work in a team-oriented environment
Excellent command of English, Cantonese and Mandarin
Proficiency in Chinese word processing & MS Office is essential
Excellent service manner, positive thinking and willing to work under pressure are preferred
Candidates with more experience will be considered as Senior Customer Service Officer
Immediate available is highly preferred
At HKTV, we offer a competitive salary along with attractive talent benefits, including:
16 days of annual leave, plus marriage, maternity, paternity, exam, birthday leave*, 2-day family care leave*, full pay sick leave, and compassionate leave.
A five-day workweek with flexible hours before 10:00 AM for selected roles in our TKO office.
A 20% employee discount program.
Comprehensive medical and life insurance coverage.
Dental benefits and an attractive education partnership allowance.
Professional training and opportunities for career advancement.
Quinta de Marmeleira (Delegação de Macau) está à procura de alguém que tenha experiências nas seguintes áreas. Poderão inscrever nas vagas abaixo indicadas：
外貿專員（中/英語）- 2名
Especialista em Comércio Exterior (chinês/inglês) - 2 vagas
熟悉國際貿易流程、法律法規和慣例，了解不同國家和地區的貿易政策、關稅和稅率。
Conhecedor dos processos de comércio internacional, leis, regulamentos e práticas, bem como das políticas comerciais, tarifas aduaneiras e taxas de impostos em diferentes países e regiões.
銷售員 - 2名
Empregado de Vendas - 2 vagas
熱悉進口葡萄酒的相關知識：負責公司葡萄酒產品的市場開拓，積極參與各類展會，負責產品的市場推廣。
Familiarizado com o conhecimento sobre vinhos importados; Responsável pelo desenvolvimento do mercado dos produtos vitivinícolas da empresa, participando ativamente em várias exposições e promovendo a comercialização dos produtos.
會展項目策劃員 - 2名
Coordenador de Projetos de Exposição - 2 vagas
負責大型會展策劃和協調，涵蓋會議地點選擇、交通安排、場地布置等。
Responsável pelo planeamento e coordenação de exposições em grande escala, incluindo a seleção do local do evento, organização do transporte, montagem e decoração do local.
有經驗者/特葡國護照/僅流利中，英、葡語/能接受出差者優先考慮、薪金面議。
Candidatos com experiência, portadores de passaporte português, fluentes em chinês, inglês e português, e disponíveis para viagens de negócios terão preferência. Salário negociável.
Os interessados devem enviar o CV para recruiment@quintamarmeleira.com indicando a vaga pretendida. Todos os dados dos candidatos serão tratados com confidencialidade e utilizados exclusivamente para fins de recrutamento.，
Agência de Viagens Intemacionais Luso-Chinesa da Marmeleira está à procura alguém que tenha experiências nas seguintes áreas. Poderão inscrever nas vagas abaixo indicadas :
Coordenar e organizar rotas de atividades de acordo com as necessidades do cliente, desenvolver e implementar planos de viagem para grupos turísticos e ajustar planos de acordo com as mudanças do mercado para atender a demanda. Candidatos com mais de 2 anos de experiência em plancamento de viagens terão preferência.
旅行社客服 - 2名
Atendimento ao Cliente de Agências de Viagens - 2 vagas
專業行程咨詢與定制服務、負資訂單管理，實時解答客戶旅遊相關查詢，協助辦理簽證申請。
Consultoria profissional de itinerários e serviços personalizados, gerenciamento de pedidos, resposta imediatas a consultas relacionadas com as viagens e auxílio no processo de solicitação de visto.
機票文員 - 2名
Agente de Reservas- 2 vagas
熟悉機票系統操作，負責商務預定工作：包括訂車、機票、酒店等。
Responsável por reservas de negócios, incluindo voos, hotéis, carros, etc. Conhecimento de sistemas de reservas de bilhetes e necessário.
有經驗者特葡國護照/懂流利中、英、葡語/能接受出差者優先考慮，薪金面議。
Candidatos com experiência, portadores de passaporte português, fluentes em chinês, inglês e português, e disponíveis para viagens de negócios terão preferência. Salário negociável.
Os interessados devem enviar o CV para recruitment@mviagens.com, indicando a vaga pretendida. Todos os dados dos candidatos serão tratados com confidencialidade e utilizados exclusivamente para fins de recrutamento.
