The St. Regis Macao 澳門瑞吉酒店招聘

瑞吉品牌於 110 多年前首次設立豪華酒店，當時紐約瑞吉酒店開業。自約翰·雅各·阿斯特四世在紐約第五大道開設了其布雜建築藝術風格的酒店之後，瑞吉已經成為絕對典雅和定制服務的象徵。如今，瑞吉在全球 40 多個繁華都市開設了酒店。這些地方是潮流的誕生地，地域限制被打破，客人可體驗精緻的生活。我們誠邀您與瑞吉攜手譜寫未來的職業生涯。

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

APPLICATION FORM 快速申請

APPLICATION FORM 快速申請

Apply Now :

For application, please send CV to macau.hr@sheraton.com
For requires, please call 8113 3332 .

MACAO WATER 澳門自來水股份有限公司招聘

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我們是本地主要的公用事業機構之一，以服務廣大市民為己任，肩負著社會重任。

一支穩定的員工隊伍是我們的寶庫，亦是凝聚公司團隊精神的重要元素，故此，我們不斷吸納及栽培本地人才，給予他們發揮的空間，提倡持續進修和內部晉升，讓員工不斷增值，希望他們與公司一起成長，共同為澳門的繁榮及發展付出努力。

工程師 - 自動化及維修機械組

自動化及維修 / Automation & Maintenance

工作內容：

• 定期巡查廠房及生產設備。

• 執行實際機械設備例行檢查，故障維修，保養，裝配，改裝及測試等工作。

• 能獨立和帶領技工完成各種維修工作。

• 隨時支援緊急維修。

• 協助改進生產系統及設備。

• 執行其他上級所指派的相關任務和提供所需支援。

• 按照公司政策及程序，執行任務。

• 理解和遵守公司的職安健和環保程序和標準，正確使用由公司所提供之個人防護裝備。

首選技能 ：

• 大學畢業，主修機械、電機工程或相關專業。

• 3 年以上廠房機械生產設備維修保養及裝配經驗，有水廠維修經驗優先考慮。

• 良好英文會話能力優先。

• 具良好溝通能力，能在壓力下工作。

• 具輕型汽車或電單車駕駛執照。

• 熟悉電腦基本操作和使用 office 辦公軟件。

• 熟悉 Auotcad, Solidwork 繪圖軟件。

見習工程師/助理工程師/工程師 - 食水處理科

供水營運 / Operations

工作内容

• 中控室協助值班主任監控和操作各個生產流程與調度系統，保障供水系統正常運行，水質穩定；

• 遇突發情況時協助值班主任作應急處理，包括調整和監控實時操作，與各相關方保持溝通等；

• 對各廠房或設施房進行巡察，設備檢查，儀器檢測和資料記錄。需要時會進行採樣和簡易的化學檢定工作；

• 協助工藝工程師進行各類工藝流程實施或優化的工作，需要時會進行採樣和簡易的化學檢定工作；

• 協助項目經理進行各類與水處理相關的項目實施工作；

• 有需要輪班或夜更工作。

任職要求

• 大學畢業，主修環境、化學、機電等相關科學或工程學系；

• 具化驗或給水工程相關專業資格為優先；

• 具供排水系統、廠房營運、質量管理等相關工作經驗為優先；

• 良好中英文口語；

• 良好電腦文書能力；

• 具良好溝通及分析解難能力；

• 具輕型汽車或電單車駕駛執照為佳。

助理工程師/工程師 – 微生物分析科

化驗研究中心 / Laboratory & Research Centre

工作内容

• 水中微生物參數的日常檢測，包括培養基的配製、顯微鏡觀察、滅菌爐使用及質量控制；

• 樣品採集及器皿之洗滌；

• PCR技術檢測水中微生物；

• 參與水處理工藝、水質等相關研究課題及開發工作；

• 撰寫研究論文；

• 完成上級安排或委派之相關職務；

• 有需要輪班工作。

任職要求

• 大學畢業，具有生物學、生物化學、分子生物學或相關專業；

• 4年或以上實驗室生物或研究工作經驗；

• 熟識基本的微生物檢測操作；

• 對質量管理體系有一定的認識；

• 具有一定的檢測方法開發及研究能力；

• 良好中英文口語及書寫能力，具一定的研究報告及論文寫作能力更佳；

• 具輕型汽車或電單車駕駛執照為佳。

見習工程師/助理工程師/工程師 – 管網科

供水營運 / Operations

工作内容

• 撰寫計劃書，跨部門協調編製供水計劃書；

• 執行管網更換及發展工程的設計及開標工作，確保設計符合本澳管網系統的運行條件與發展方向；

• 執行管網工程的施工工作，包括現場勘察，確保工程質量符合要求，其中職安健管理、交通事務管理及承判商管理等；

• 工程相關的紀錄及歸檔工作，如清單錄入、物料校對、竣工核算及繪圖工作；完成部門間的協調工作，確保管網工程相關的工作流程有效進行；

• 參與對外工程會議，討論並解決管網相關的技術問題，確保本澳區內管網系統的運行與發展不受影響；

• 協調工作，提供管網技術支援；

• 有需要輪班工作。

任職要求

• 大學畢業，主修水力學、土木工程等相關專業；

• 具相關經驗或管網工程經驗者為優先，經驗較少則考慮為見習工程師/助理工程師；

• 具供水系統建設及工程監督經驗者為更佳；

• 良好中英文口語及書寫能力；

• 一般電腦文書操作，熟練AutoCAD及管網軟件設計為更佳；

• 具有效本地輕型汽車駕駛執照及熟識本澳道路較佳。

業務分析員/助理高級業務分析員 - 業務拓展科

客戶服務 / Customer Services

工作内容

• 計劃及執行客戶服務系統專案，包括：搜集數據、分析資料、整理結果、匯報發現、記錄過程；

• 負責各項專案的整理、匯總和分析處理工作，及時向上級匯報資訊，進行相關紀錄、歸檔、保管工作；

• 根據各項目的分析結果，主動向上級作出系統優化和業務發展的提案；

• 掌握深入的業務知識並配合電腦分析等工具，如SQL、Python等，按要求進行各種數據統計分析和處理，將結果以報表和BI等圖表，有效地呈現，供管理層進行決策。

任職要求

• 大學畢業或以上程度，主修資訊管理、資訊工程或相關專業；

• 1年以上相關工作經驗，能利用不同工具處理數據和業務流程等經驗，精通CIS、ERP或相關系統者優先考慮；

• 良好中英文口語及報告撰寫能力；

• 積極主動、工作認真、邏輯分析能力，具良好的團隊合作精神。

行政助理

執行辦公室 / Executive Office

工作内容

• 為執行組成員提供日常行政和文書支援；

• 協助員工到海外培訓、出差等行程安排及處理相關報銷事宜；

• 協助管理辦公室助理、信使及接待員；

• 協調管理公司各部門與政府部門、機構及公司之間的公函往來；

• 管理部門相關設施、資產及庫存；

• 整理數據並為管理層編制報告；

• 根據公司政策和程序履行職責；

• 完成上級安排或委派之相關行政職務。

任職要求

• 具學士學位；

• 3年或以上行政支援相關的經驗，具較豐富經驗及資歷者，將考慮聘為高級行政助理或行政主任；

• 熟練使用Microsoft Office應用程序，包括Word、Excel、PowerPoint、中文輸入等；

• 良好的中文（粵語）和英文口語及書寫能力；

• 良好的中英文寫作和翻譯能力，具商務信函寫作能力為更佳；

• 能夠快速了解公司和部門的政策；

• 良好溝通能力，能在各個層面進行有效、專業的溝通；

• 具分析和解決問題的能力。

技術員 - 管網科

供水營運 / Operations

工作内容

• 跟進管網維護工程（公共管網爆漏、屋界內管網爆漏、霉喉維修等）的稽查工作；

• 協調市政署、交通事務局及其他公營機構的路面工程配合；

• 跟進系統中的工程資料錄入、核對竣工資料；

• 跟進管網工程中的閥門測試工作；

• 跟進突發性管網爆漏事件的緊急協調及維修工作；

• 協助主管或上級所安排之其他工作；

• 須輪班及夜班工作。

任職要求

• 高中程度或以上；

• 具管網工程相關、面向市民工作經驗為優先；

• 良好中文(包括廣東話及普通話)會話及書寫能力；

• 具輕型汽車或電單車駕駛執照；

• 能操作簡單電腦文書處理及智能電話。

申請方式：

有意者請將履歷電郵至 hrd@macaowater.com，郵件註明 “訊息來源 : jobscall.me” 及提供預期薪金，人力資源部將聯絡合適應徵者預約面試時間。

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近期招聘：

Emperor Cinemas 英皇戲院澳門招聘

關於英皇院線

英皇集團積極發展戲院業務，首間香港英皇戲院於2017年進駐中環，現已分佈全港包括屯門、馬鞍山、尖沙咀、荃灣及將軍澳等。

為戲院注入精彩個性 為觀眾帶來無限精彩

英皇戲院 (澳門葡京人) 將引入澳門首家 IMAX 影院、MX4D 全感觀影院及 the CORONET 貴賓影院，以優越的禮賓服務，專業的影音設備及精緻的美酒佳餚，提供更優越的觀影享受。

英皇戲院積極推全電子化服務，365 日豁免網上訂票手續費，以電子戲票便捷入場，立即身驗﹗www.emperorcinemas.com

About Emperor Cinemas

The burgeoning theatrical exhibition business of Emperor Group began in 2017 when the first Emperor Cinemas in Hong Kong opened its doors at the iconic Entertainment Building, Central, with a network of cinemas spanning across Tuen Mun, Ma On Shan , Tsim Sha Tsui, Tsuen Wan to its latest addition in Tseung Kwan O.

Innovating the cinema experience to excite and bringing moviegoers to an entertainment utopia.

Emperor Cinemas (Lisboeta Macau) will introduce the first IMAX Theatre, MX4D Theatre and the CORONET IN Macau, offering the audience a first-class luxurious viewing experience elevated with carefully crafted gourmet delights and an intimate setting.

Enjoy the digitalized cinemagoing experience with 365 days online ticketing service fee waiver and e-ticket admission convenience at Emperor Cinemas now! www.empeorocinemas.com

全職/兼職戲院服務大使

工作地點：氹仔

職責：

• 提供優質客戶服務

• 履行戲院日常事務、售票、帶位、驗票和散場工作

• 協助提供餐飲服務，調配飲品，製作簡單食物

• 戲院內所有操作安排及處理顧客查詢

要求：

• 具有基本中英文的溝通能力

• 對客戶服務工作有熱誠

• 輪班輪休，並需於假期工作

全職放映員

工作地點：氹仔

職責：

• 負責按編排準時播放電影及預告片

• 確保戲院內之燈光及音響設備操作正常

• 放映器材日常清潔、檢查及保養等

要求：

• 守時、具責任感及能獨立處理工作

• 高中畢業或以上程度，具有基本中英文的溝通能力

• 對客戶服務工作有熱誠

• 輪班輪休，並需於假期工作

餐飲服務主任 / 高級餐飲服務大使 / 餐飲服務大使

工作地點：氹仔

職責：

• 提供優質客戶服務

• 協助提供餐飲服務，調配飲品，製作簡單食物

• 保持廚房整潔安全，以確保日常運作順暢

要求：

• 具有基本中英文的溝通能力

• 輪班輪休，並需於假期工作

• 有團隊合作精神及對客戶服務工作有熱誠

• 能同時處理多樣工作，主動及能獨立工作

• 勤奮，守時，有禮及有責任感

• 有良好溝通技巧及人際關係

Film Programming Assistant

Responsibilities:

• Manage and plan daily, weekly and monthly film schedule of cinemas;

• Input schedule and corresponding ticket price data into ticketing system

• Attend exhibitor screening and provide insight and forecast on upcoming film release for booking selection;

• Negotiate with distributor on booking terms and coordinate exhibition materials logistics;

• Liaise with internal parties such as marketing and house booking team on sales planning and promotion to maximize box office revenue;

• Source or curate alternative contents for cinemas such as film festivals;

• Provide on-site support for cinema events;

• Perform other ad-hoc duties as assigned.

Requirements:

• University graduate

• Good command of spoken and written English, Cantonese and Putonghua

• Pleasant, proactive, highly organized, detailed-minded and able to work independently

• Good communication and interpersonal skills

• Love movies

• Be a good team player

• Immediate availability is preferred

Theatre Manager / Assistant Theatre Manager / Supervisor

Responsibilities:

• Provide key support to the Operations Manager on cinema operations related matters.

• Perform and monitor daily cinema operations including manpower arrangement, recruitment, payroll, roster & show-time scheduling, staff coaching, stock & cost control and etc.

• In charge of the Cinema (include F & B); formulate, execute and review operating procedures and standards for the Cinema and F&B area.

• Lead the team to deliver excellent customer service

• Handle enquires and complaints in a professional manner.

• Maintain all equipment and fixtures to ensure good working order and condition.

• General administration tasks / reporting.

• Support daily operations of the projection team.

Requirements:

• University or College graduate

• At least 5 years working experience of operations in cinema, retail, food & beverage or related businesses

• In-depth knowledge of hospitality and customer service management will be a plus

• Self-motivated, customer-oriented, energetic, hardworking and presentable

• Knowledge in Microsoft Office & Chinese word processing

• Good command of both written & spoken English and Chinese

• Willing to learn and perform shift duty

• Candidates with less experience will be considered for the position of Assistant Theatre Manager.

福利：

我們會為員工提供優厚薪酬及福利，包括完善醫療保險、有薪假期、良好工作環境和晉升機會等

申請方式：

有興趣者請將詳細履歷及要求薪酬或電郵至 cinemasemperor@gmail.com，標題及附件請註明應徵職位。

＊ 申請人提供之全部資料絕對保密及只作招聘用途 ＊

WYNN MACAU 永利澳門招聘

企業審查員 Investigator - Corporate Investigations (ID: 1318BR)

主要職責：跟進相關審查事項，並提供準確無誤的資料，調查結果及報告予企業審查部

職位介紹

• 以專業嚴謹的態度，調查相關可疑個案及事件

• 搜集各項資料及証據，並作出仔細分析及匯報

• 為企業審查部準備有關調查報告及建議

• 根據企業審查部的守則及指引，妥善處理相關可疑事件，以維持秩序

• 執行所有審查事項，以保障公司，客戶及團隊成員之安全

職位要求

• 工作經驗：具相關企業審查工作經驗者優先

• 教育程度：大學畢業或以上程度

• 語言能力：良好英語, 普通話及廣東話

• 電腦應用：熟練MS Office中/英文電腦軟件操作

Job Purpose: Responsible for conducting investigations of related incidents. Provide valid and accurate information, findings and reports to Corporate Investigations department.

Key Responsibilities

• Conduct thorough and professional investigations for suspicious incidents and cases

• Review and research evidence for analyzing the overall incident patterns

• Provide analytical reports and recommendations to Corporate Investigations management

• Handling the suspicious behaviors, fraudulent activities and relevant malpractices according to Corporate Investigations’ guidelines and procedures

• Assume the overall investigation duty assigned by the department to ensure the company assets, guests and employees are protected

Competencies and Requirements

• Experience: Work experience in Investigation and relevant jobs is preferred

• Education: Bachelor degree or above

• Language Ability: Proficient in English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office (Chinese and English)

收益監控審計員Auditor - Income Control (ID:48BR)

主要職責：主要負責收集及審核公司所有與收入相關的事項，須確保收入記錄準確無誤；此外，亦須定期向上級匯報不一致之處、監控及分析娛樂場的相關文件，包括合併每更報表及每日總收入與貨幣交易的日常報告等工作。

職位介紹

• 主要負責娛樂場及賬房的收入進行日常審計工作

• 按部門及政府條例規管下為各項娛樂場收益進行審核及匯報

• 須製作日記賬、每日運作報告、調節表及審核文件(看實際收益是否與數據吻合)等

職位要求

• 工作經驗：具會計或金融業工作經驗者優先考慮

• 教育程度：須持會計學、經濟學學士或相關商科學歷優先考慮

• 技能 / 證書：熟悉審計工作

• 語言能力：操及寫流利英語、廣東話及普通話

• 電腦應用：熟識MS Office操作

Job Purpose: Responsible to compile and audit all income related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis, control documents, consolidate shift reports and prepare regular revenue report against the monetary transaction.

Key Responsibilities:

• Perform daily audit on Table games, Slots, Cage, VIP Services and Promotion.

• Audit and report all Revenue in accordance with Departmental and Regulatory Standards.

• Prepare journals, daily operating report, reconciliation and review documentation for compliance.

Competencies and Requirements

• Experience: Experience in accounting, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field preferred

• Knowledge/Certificates: Proficient in auditing knowledge and techniques

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

帳房出納員Cashier – Cage (ID:20BR)

主要職責

須根據娛樂場遊戲規則和法定要求，快速及精準地進行各種出納服務，以及協助賓客於娛樂場內兌換籌碼或執行各項帳戶交易。

職位介紹

• 履行各項帳房出納事務，包括籌碼兌換、外幣交易、存款及信用卡安排等事宜

• 處理現金﹑支票﹑信用卡等有關交易程序

• 有效管理帳房文件及收據，按部門守則執行各項籌碼及現金兌換等行政程序

• 負責以傳送員身份協助賓客在娛樂場內轉碼或執行各項 帳戶交易

職位要求

• 工作經驗：具帳房出納員、外幣兌換或銀行出納員工作經驗者為佳 (具外幣信用卡交易經驗者優先考慮)

• 教育程度：中學畢業或以上程度(具會計或財務學士學位者優先)

• 技能 / 證書：須具現金交易處理和流動現金結算知識及經驗

• 語言能力：操流利廣東話，普通話及簡單英語

• 電腦應用：熟識MS Office操作

Job Purpose

Perform various financial transactions promptly and accurately incompliance with gaming regulations and legal requirements. Responsible for assisting guests in performing relevant rolling and account transactions.

Key Responsibilities

• Perform Cage transactions, such as, sale and redemption of gaming chips, foreign currency transactions, deposits and credit card arrangement, etc

• Handle cash, cheque, credit card and other transactions effectively

• Manage department documents and receipts according to company policy and transactions procedures

• Responsible for assisting guests to perform rolling/account transactions as a delivery person

Competencies and Requirements

• Experience: Cage cashier, foreign exchange counter, or bank teller experience preferred (foreign currency and credit card transactions experience an advantage)

• Education: Secondary school diploma or above (Bachelor degree in Finance and Accounting an advantage)

• Knowledge/Certificates: Knowledge on cash payment handling and float reconciliation procedures

• Language Ability: Fluent Cantonese and Mandarin, conversational English

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

客戶關係管理兼職數據助理 Part Time Data Assistant - Customer Relationship Management (ID:3903BR)

主要職責

• 負責透過使用和分析資料、利用機器學習模型以及建立活動工作流程來支援行銷策略活動，以增強與目標受眾的客戶關係。

職位介紹

• 建立活動工作流程及開發

• 分析及開發最佳的活動工作流程

• 協助發現及解決與工作流程相關的問題

• 維護數據管道以支援活動工作流程

• 精通Python、SQL

職位要求

• 教育程度：電腦學和數據科學專業本科四年級或以上學歷

• 語言能力：良好的英文和中文書寫和口語

• 電腦應用：有使用 Python、SQL或其他機器學習/統計工具的經驗者優先

Job Purpose

• Support marketing strategy campaigns by using and analyzing data, utilizing machine learning models, and building campaign workflows to enhance customer relationships with our target audiences.

Key Responsibilities

• To build the overall campaign workflow and development

• Analyze and develop optimized campaign workflows

• Assist to troubleshoot and resolve complex workflow-related issues

• Maintain data pipelines to support campaign workflows

• Competent in Python, SQL

Competencies and Requirements

• Education: Undergraduate Year 4 student or above in Computer Science and Data Science

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Prior experience working with Python, SQL, or other machine learning/statistical tool are strongly preferred

企業資訊管理專員 Specialist - Enterprise Information Management (ID:3898BR)

Job Purpose

The EIM Campaign Specialist is responsible for supporting the CRM promotional campaigns, ensuring that all related data pipelines, Python scripts and campaign workflows running on the platforms (eg. Airflow, Adobe Campaign) are operational. This role involves supporting ETL processes to extract customer profiles and transactional data from various databases, including SQL Server, MongoDB, ClickHouse, and Redis etc. The specialist monitors data integrity, addresses inquiries from various departments, collaborates with marketing teams, and conducts quality assurance testing before production rollouts. The EIM Specialist will also address queries regarding CRM promotional campaigns from various departments and communicates vital information within the team while being available for on-call support and working shift schedules as required.

Key Responsibilities

• Provide support for data integration processes to ensure seamless Extraction, Transformation, and Loading (ETL) of data from multiple sources

• Ensure that all CRM promotional campaign scripts or workflow in the campaign platform like Airflow or Adobe Campaign etc are running smoothly and troubleshoot any issues that arise

• Actively monitor and validate ETL processes to maintain data integrity and accuracy

• Serve as the primary contact for inquiries related to CRM promotional campaigns from various departments

• Collaborate with marketing teams to understand campaign requirements

• Develop and execute test plans to validate data integration processes, ensuring all functionalities meet business requirements

• Perform quality assurance testing on all campaign-related scripts and ETL processes before rollout to production

• Maintain the performance of data warehouse/data lake environments by identifying and resolving conflicts or inefficiencies in data management

• Communicate essential information within the team to foster collaboration and maintain the knowledge base about promotional campaign and the experience of the related support cases

• Availability for on-call support during critical production issues related to CRM campaigns

• Willingness to work on shift schedules as required to provide continuous support for CRM campaigns

Competencies and Requirements:

• Experience: Minimum 1 years working in an IT related position

• Education: Diploma or degree in Information Technology or a related field.

• Language Ability: Multilingual capabilities in English, Mandarin, and Cantonese preferred.

Knowledge/Certificates:

• Knowledge of SQL queries, SQL Server Integration Services (SSIS), Python programming are required

• Understanding of database management systems and ETL (Extract, transform, load) framework

• Experience with Airflow for workflow management are significant advantage

• Strong analytical mindset with problem-solving aptitude

• Ability to work under tight deadlines both independently and as part of a team

• Willingness to learn new technologies and adapt to changing business needs

• Familiar with IT processes and procedures

• Excellent verbal and written communication skills

資訊科技營運專員 Specialist - IT Property Services (ID:3717BR)

主要職責

作為資訊科技中心的最前線聯絡人員，負責協助團隊成員作出解決電腦系統問題的支援服務，並為硬體和軟體系統提供技術支援。

職位介紹：

• 擔任資訊科技部門的代表，並滿足公司内部的需求

• 透過支援中心電話、電郵或其他通訊渠道，並迅速地處理詢問並提供解決方案

• 監察及維持服務紀錄，並確保完成支援服務

• 需對資訊科技部門的日常運作產生影響的問題作出及時更正及匯報

• 須與資訊科技相關的團隊協調安裝、設定及排除故障

• 根據資訊科技部門指引，確保設備獲得適當的檢查、記錄、分配、分發及處置

• 執行系統監控、檢查和預防性維護以維持服務的正常運作

職位要求

• 工作經驗：具最少一年相關酒店及娛樂場資訊科技工作經驗者優先考慮

• 教育程度：須具資訊科技領域的文憑或大學畢業學歷

• 語言能力：須操流利廣東話，普通話及良好英語

• 需輪班及能在娛樂場/渡假村工作

Job Purpose

The IT Property Services Specialist is responsible for contact ownership, provide first tier support and service request management through IT hotline, email or IT service counter. He/she is the front-line contact person for all internal business users on all issues related to IT systems and services, this position carries out duties to provide technical support on IT hardware, software and business systems.

Key Responsibilities

• Serve as the representative of the Information Technology Division to drive customer (internal user) satisfaction

• Provide IT technical support to our customers (internal user)

• Handle user incident / service requests over telephone, email, live chat, direct interaction or any other available forms of communication

• Maintain service request log and track all service requests till completion

• Escalate a critical issue that might cause concern to IT management

• Coordinate the installation, configuration and troubleshooting with relevant IT fulfillment team

• Follow the instruction of the IT asset management process to ensure the IT equipment is checked, recorded, assigned, distributed and disposed properly

• To perform system monitoring, health check and preventive maintenance to maintain services uptime

Competencies and Requirements

• Experience: Minimum 1 year experience directly related to the duties and responsibilities specified. Proven track record in project implementation, deployment and business application support

• Education: Diploma or degree in Information Technology field

• Language Ability: Multilingual English/Mandarin/Cantonese preferred

• Able to work on shift when required

• Able to work in entertainment/integrated resort

Developer – Customer Relationship Management 客戶關係管理開發員 (3571BR)

Job Descriptions

• Support marketing strategy campaigns by using and analyzing data, utilizing machine learning models, and building campaign workflows to enhance customer relationships with our target audiences

• Assisting CRM Tech Senior Developer/ Senior Analyst in building campaign workflows based on business requirements

• Assisting CRM Tech Senior Developer/ Senior Analyst in developing programs to perform automation & modelling tasks

• Performing testing for campaign workflows, programs, automation tasks, etc.

Competencies and Requirements

• Minimum 2-3 years of developer experience strongly preferred

• Bachelor’s degree or above in Computer Science or IT related degrees

• Fluent in written and spoken English and Chinese

• Knowledgeable in programming, data analysis, and database manipulation skills

• Prior experience working with Python, SQL are strongly preferred

機電設備助理項目經理 Assistant Project Manager (MEP) (ID:3842BR)

主要職責

與設施部的跨職能團隊緊密合作協調，確保永利澳門和永利皇宮的外部和內部工作流程順暢。品質保證並提供解決方案以標準化兩個物業之間的維護和操作程序。並對設備進行全面的能源審計以改進。

職位介紹

• 按照制定的維護計劃，確保中央機房和HVAC設備、公用事業分配網路、一般機械設備和電氣系統等的操作和維護工作。

• 定期檢查並確保技術人員的工作嚴格遵循既定的政策和程序，特別是關於安全問題。

• 對設施和設備進行全面的能源審計，以發現改善機會。

• 分析公用事業消耗資料並優化公用事業使用率。

• 促進主要操作系統（如冷凍水機組、電力、HVAC等）的永續運作。

職位要求

• 工作經驗: 最少五年任職工程主任的經驗

• 教育程度: 機械或機電工程大專畢業或同等程度

• 語言能力: 能操良好廣東話和英語(能操普通話者優先)

• 電腦應用：熟識微軟辦公軟件(具CAFM系統經驗者優先)

Job Purpose

Work closely and coordinate with cross functional teams within the organization to ensure smooth external and internal work flows for both WM and WP. Quality assurance and providing solution to standardize the maintenance and operation procedure among both properties. Conduct comprehensive energy audits of facilities and equipment to identify opportunities for improvement.

Key Responsibilities

• Ensure the operation and maintenance works for the central plant and HVAC equipment, utilities distribution network, general mechanical equipment, and electrical systems etc. as per the developed maintenance program.

• Conduct regular inspection and ensure works by technician follow strictly the established policies and procedures, especially in regards to safety issues

• Conduct comprehensive energy audits of facilities and equipment to identify opportunities for improvement.

• Analyze utility consumption data and optimize utilities usage.

• To promote operating sustainability of major operation systems such as Chiller, Power, HVAC, etc.

Competencies and Requirements

• Experience: Minimum of 5 years of supervisory experience in Engineering or relevant fields

• Education: Mechanical or Electro-Mechanical Engineering diploma or equivalent

• Language Ability: Good Cantonese, Mandarin and English

• Computer Skills: Proficient in MS Office (Experience with CAFM systems a definitive advantage)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

客房部協調員 Housekeeping Administration Coordinator (ID:140BR)

主要職責：須為副管家提供行政、秘書及文書等的支援工作，協助及確保客房部運作順暢。

職位介紹：

• 為經理準備簡報會的資料和報告

• 準備所有信件，文件及複印件及提交有關客房部的表格

• 須負責輸入和翻譯文件，會議紀錄和監控存檔系統

• 監察辦公室用品的庫存

• 管理辦公室的文件、報告、信件、備忘錄、名片及其他有關業務的文件

職位要求：

• 工作經驗：具最少兩年於大型機構擔任協調員工作經驗

• 教育程度：中學或以上程度

• 語言能力：能操良好廣東話，普通話及英語

• 電腦應用： 熟識Ms Office軟件操作 (Word, Excel, PowerPoint and Outlook (中文及英文)

Job Purpose: Provide secretarial and clerical support to the Assistant Housekeeper and help ensure the smooth operation of the Housekeeping Department.

Key Responsibilities

• Prepares daily reports and relevant information for managers’ morning briefings.

• Handles telephone calls, updates and follow-up logs for requests from team members.

• Generates trace report for housekeeping and coordinates with Floor Supervisors or relevant team members for proper follow-up action and ensures all traces are completed accordingly.

• Raises maintenance and all other job order requests for Housekeeping team members to the relevant departments.

• Assists Floor Supervisors to reallocate room assignments for Guest Room Attendants via e-Housekeeping when required.

Competencies and Requirements:

• Experience: Minimum of 2 years’ coordinator or related experience in a large organisation

• Knowledge/Certificates: Basic Hospitality knowledge is preferred

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Basic MS Office (Word, Excel, PowerPoint and Outlook (Chinese and English)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

縫紉員 Seamstress - Uniform Room (ID:436BR)

主要職責：須在主任的領導下進行修改，修補及檢查團隊成員的制服等工作，以及處　 理團隊成員所提出的要求。

職位介紹

• 運用縫紉機進行制服的修改及修補等工作

• 為團隊成員量度制服，確保及時完成制服修補的工作

• 對於制服的回收及丟棄須保持準確的倉存記錄

職位要求

• 工作經驗：具最少一年於五星級酒店從事紡織品製造或裁縫的工作經驗

• 技能 / 證書：具優秀的裁縫知識者優先考慮

• 教育程度：小學畢業或以上

• 語言能力：良好廣東話，普通話及英語

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222

廚房及洗衣房設備工程師 Engineer - Kitchen & Laundry (ID:3840BR)

主要職責

帶領技術團隊進行廚房和洗衣設備的維修和維護工作。確保高品質的維護工作按計劃進行並符合程序。協助經理管理團隊和工作計畫。

職位介紹

• 監督廚房和洗衣工程團隊進行所有廚房和洗衣設備的維護和維修工作。

• 規劃並分配工作訂單給技術人員，準備所需的文件和狀態報告供廚房及洗衣房經理/機械總監審查。

• 監控承包商的任何安裝、維修、維護和裝修工作，確保工作品質、程序和安全符合永利的標準。

• 執行工程的質量控制機制，包括健康和安全、維修保養、服務標準、化學品的使用和工具、設備的維護和處理

• 提出設備或工作程序的改進方案，以提高服務水平、生產率和降低成本

職位要求

• 工作經驗: 最少五年廚房和洗衣房設備維修經驗，且具兩年任職主任的工作經驗

• 技能 / 證書: 對於廚房和洗衣房的設備、工具和維修有深入的了解，熟悉建築行業、建築法規和本澳政府規章

• 教育程度: 大專畢業或以上程度

• 語言能力: 能操良好廣東話和英語(能操普通話者優先)

• 電腦應用：熟識微軟辦公軟件(認識BMS/CMMS系統者優先)

Job Purpose

To lead a team of technicians to perform repairs and maintenance of kitchen and laundry equipment. Ensure high-quality maintenance works are carried out on schedule and in accordance with procedures. Assist the Manager to manage the team and the work plans.

Key Responsibilities

• Supervise the kitchen and laundry engineering team to carry out maintenance and repair works for all kitchen and laundry equipment

• To plan and assign work orders to technicians and prepare the required documentation and status reports for manager/assistant director review

• Monitor any installation, repair, maintenance works, and renovation works by contractors, to ensure work quality, procedures and safety are as per Wynn’s standards

• Execute quality control mechanisms for Engineering, including health and safety, repairs and maintenance, service standards, use of chemicals and tools, equipment maintenance and handling

• Propose improvement to installations or work procedures that lead to an increase of service level, productivity or cost reduction

Competencies and Requirements

• Experience: Minimum of 5 years kitchen and laundry maintenance experience, with 2 years in supervisor level

• Knowledge/Certificates: Deep knowledge of kitchen and laundry equipment, tools and maintenance. Knowledge of a range of building trades, building codes and local government regulations

• Education: Diploma or above

• Language Ability: Good Cantonese and English (Mandarin an advantage)

• Computer Skills: MS Office (BMS/CMMS systems an advantage)

貴賓服務副經理Assistant Manager - VIP Services (ID:188BR)

Job Purpose

Manage the daily operations of the VIP Services Team. Ensure the VIP guest experience is memorable by motivating Team Members to exceed guests’ expectations.

Key Responsibilities

• Supervise VIP Services Team and coordinate with other related departments (Bell, Door & Valet and Front Office) to deliver high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience

• Inspect VIP guestrooms, ensure VIP suites are prepared for guests’ arrival and special requests are followed up

• Know and understand the resort’s facilities and services

• Monitor guests’ preference profiles and track their likes and dislikes

Competencies And Requirements

• Experience: Minimum of 2 years’ restaurant or in-room dining experience and 1 year’s supervisory experience

• Education: Secondary school diploma or above

• Language Ability: Fluent English, Mandarin and Cantonese

• Computer Skills: Basic MS Office

代客泊車員 Valet Attendant - Bell, Door & Valet (ID:101BR)

主要職責

須負責以安全及有條理地停泊賓客的車輛，並為賓客提供專業及有禮的服務。

職位介紹

• 須遵守交通規則並安全駕駛

• 安全及妥善地停泊賓客的車輛

• 小心保管車輛的鑰匙

• 須履行高級代客泊車員所委派的工作

職位要求

• 工作經驗：具最少兩年的駕駛經驗；具一年客戶服務或代客泊車的工作經驗者為佳

• 技能 / 證書：持有效澳門駕駛執照

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話及普通話；憧英語者優先考慮

• 電腦應用：基本程度

Job Purpose: Park guest vehicles in a safe and orderly manner and provide efficient, professional and courteous service to all guests.

Key Responsibilities

• Drive vehicles safely and follow traffic regulations

• Park guests’ cars safely and properly

• Secure the keys of parked cars

• Assist and perform duties assigned by the Lead Attendant

Competencies and Requirements:

• Experience: Minimum of 2 years’ driving experience; 1 year customer service or valet parking experience preferred

• Knowledge/Certificates: Valid Macau driving license

• Education: Secondary school or equivalent

• Language Ability: Good Cantonese and Mandarin; English an advantage

• Computer Skills: Basic

收益監控審計員 - 財務 Auditor - Income Control - Finance

主要職責

主要負責收集及審核公司所有與收入相關的事項，須確保收入記錄準確無誤；此外，亦須定期向上級匯報不一致之處、監控及分析娛樂場的相關文件，包括合併每更報表及每日總收入與貨幣交易的日常報告等工作。

職位介紹

• 主要負責娛樂場及賬房的收入進行日常審計工作

• 按部門及政府條例規管下為各項娛樂場收益進行審核及匯報

• 須製作日記賬、每日運作報告、調節表及審核文件(看實際收益是否與數據吻合)等

職位要求

工作經驗：具會計或金融業工作經驗者優先考慮

教育程度：須持會計學、經濟學學士或相關商科學歷優先考慮

技能 / 證書：熟悉審計工作

語言能力：操及寫流利英語、廣東話及普通話

電腦應用：熟識MS Office操作

Job Purpose

Responsible to compile and audit all income related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis, control documents, consolidate shift reports and prepare regular revenue report against the monetary transaction.

Key Responsibilities

• Perform daily audit on Table games, Slots, Cage, VIP Services and Promotion.

• Audit and report all Revenue in accordance with Departmental and Regulatory Standards.

• Prepare journals, daily operating report, reconciliation and review documentation for compliance.

Competencies And Requirements

Experience: Experience in accounting, finance or related business field experience preferred

Education: Bachelor degree in Accounting, Finance or related business field preferred

Knowledge/Certificates: Proficient in auditing knowledge and techniques

Language Ability: Good written and spoken English and Chinese

Computer Skills: Proficient in MS Office

高級資料庫分析員 - 財務 Senior Database Analyst - Finance

主要職責

利用公司的資料庫去提供準確的資料給管理層。

職位介紹

• 利用資料庫的數據去準備定期報告

• 須編寫和更新數據，並維護資料庫

• 負責潛在客人和市場的分析

• 報告潛在的衝突、系統錯誤或糾正錯誤信息

• 根據發現的問題，提供相應可行的解決方案

職位要求

工作經驗：具至少3年資料庫分析或計劃的工作經驗優先考慮

技能 / 證書：須了解資料庫及數據分析

教育程度：須持資訊系統、經濟學學士或相關商科學歷優先考

語言能力：能流利地操與寫作廣東話/普通話及英語

電腦應用：精通Excel, Power BI, AS400應用程式以及SQL資料庫技巧

Job Purpose

Mine the Company’s databases to provide information to management.

Key Responsibilities

• Prepare reports on a regular basis utilizing data from the player tracking system and other systems utilized on property

• Ability to write and update code, maintain database systems

• Analyse customer productivity reports and player segments

• Report potential conflicts, system errors or misinformation

• Provide feasible solutions based on problem findings

Competencies And Requirements

Experience: Minimum of 3 years’ database analysis and/or programming experience and be able to understand and work within that environment

Knowledge/Certificates: Must have an understanding of database structures and data mining technologies

Education: Bachelor degree in IT, Finance, or related business field is required

Language Abilities: Excellent in both written and spoken English, Cantonese/Mandarin

Computer Skills: Advanced Excel, Power BI, AS400 applications and SQL programming

客戶關係管理高級分析員（活動自動化和開發）Senior Data Analyst (Campaign Automation and Development) (永利澳門)(ID:3787BR)

主要職責

• 透過主動識別流程來改善機會和開發創新解決方案，在推動活動成功方面發揮至關重要的作用。

職位介紹

• 分析業務需求並運用批判性思考來發展最佳化的活動工作流程

• 使用Python 和SQL 設計和實作強大且可擴充的工作流程解決方案

• 設定和設定 Airflow 環境以簡化工作流程管理

• 與跨職能團隊合作，收集見解並使工作流程開發與業務目標保持一致

• 主動識別流程改善領域並提出資料驅動的解決方案

• 開發和維護資料管道以支援活動工作流程

• 持續監控並優化工作流程效能，以確保最高效率

• 檢視並解決與工作流程相關的複雜問題

• 根據業務需求和技術可行性向利害關係人提供專家指導和建議

• 記錄工作流程並維護全面的技術規範

職位要求

工作經驗：

• 擁有 3-5 年開發工作流程和資料管道的經驗，專注於業務流程優化

• 具備行銷自動化平台和資料視覺化工具的經驗

• 在推動流程改善和交付可衡量的業務成果方面擁有良好的記錄

• 有綜合度假村工作經驗者優先

知識及証書：

• 精通Python程式設計與SQL

• Airflow 設定、設定和最佳化方面的經驗

• 熟悉Linux作業系統和VSCode等開發工具

• 了解 DevOps 平台與實踐

• 了解敏捷開發方法以及在 Scrum 環境中工作的經驗

• 教育程度：電腦科學、工程、商業或相關領域學士學位

• 語言能力：能操流利廣東話及良好英語

• 電腦應用：熟識Ms Office 2003或以上軟件操作，懂中文打字

Job Purpose

• Play a crucial role in driving campaign success by proactively identifying opportunities for process improvement and developing innovative solutions

Key Responsibilities

• Analyze business requirements and apply critical thinking to develop optimized campaign workflows

• Design and implement robust and scalable workflow solutions using Python and SQL

• Set up and configure Airflow environments to streamline workflow management

• Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

• Proactively identify areas for process improvement and propose data-driven solutions

• Develop and maintain data pipelines to support campaign workflows

• Continuously monitor and optimize workflow performance to ensure maximum efficiency

• Troubleshoot and resolve complex workflow-related issues

• Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Document workflow processes and maintain comprehensive technical specifications

Competencies and Requirements

Education:

Working Experience:

• 3-5 years of experience in developing workflows and data pipelines, with a focus on business process optimization

• Experience with marketing automation platforms and data visualization tools
  Proven track record of driving process improvements and delivering measurable business results
  Work experience in Integrated Resort strongly preferred

Knowledge/Certificates:

• Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Language Abilities: Fluent Cantonese, Mandarin, and good English

• Education: Bachelor's degree in Computer Science, Engineering, Business, or a related field

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm

財務分析員 Financial Analyst (永利澳門) (ID:2545BR) 

Job Purpose:

• Assist in preparing analysis and reports of different departments for management team

Key Responsibilities:

• Complete the daily, weekly and monthly reports of key performance indicators and market trends

• Maintain and design department’s statistical databases

• Understanding of industry and environment, math and theory, company’s P&L statements and IT systems

• Assist with ad-hoc and special projects

• Other duties and responsibilities assigned

Competencies and Requirements:

• Experience: 2 years finance experience

• Education: Bachelor degree in Finance, Accounting, Actuarial or Business

• Language Ability: Good written and spoken English and Cantonese

• Computer Skills: Proficient in MS Office (advanced Excel), PeopleSoft, Cognos and AS400 applications is an advantage

For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm

會籍會務代表Representative - Club Marketing (永利澳門) (ID:16BR) 

主要職責：負責以專業及有禮的態度與賓客互動並招募新會員；向賓客提供會員優惠資訊和執行其他會員事務。

職位介紹：

• 以專業及親切的態度與賓客提供優質服務

• 負責新會員招募計劃，協助新會員辦理會籍註冊流程

• 向賓客推廣各項會員優惠資訊及回贈方案，安排獎賞換領事宜

職位要求：

• 工作經驗：具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 語言能力：操流利的廣東話、普通話及英語             

• 電腦應用： 熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8686 6222 

Executive Director - Public Relations (Req ID: 3769BR)

Job Purpose:

We are seeking a dynamic and experienced calibre to lead our efforts in promoting Wynn as a one of a kind destination with a clear focus on penetrating the mainland China market, responsible for developing and implementing strategic public relations initiatives to enhance the reputation and visibility of Wynn. A strong background in public relations, marketing, and communications, with enriched connection and resource of China media outlets and influencers, and a proven track record of successfully promoting and positioning brands in the Chinese market are strongly desired

Key Responsibilities:

• Develop and implement holistic PR and Communications strategies and campaigns to increase brand awareness and drive targeted customers.

• Plan and devise media budget allocation.

• Establish Wynn as a destination for targeted customers, with a focus on promoting our on-property experience and F&B outlets by creating compelling activities, content and messaging tailored to the Chinese market.

• Owned and be able to further foster tight and positive relationships with China media outlets, journalists, influencers and industry partners, to secure press coverage and endorsements, which involves establishing and maintaining regular contact with key media representatives, pitching stories and press releases, and coordinating interviews and media coverage.

• Secure Top industry awards while explore and expand presence in broader award scenes.

• Plan and execute media events, press conferences, media fam trips, roadshows in China and other PR activities to showcase the brand's offerings.

• Monitor and analyse PR metrics to measure the effectiveness of campaigns and make data-driven decisions to optimize results.

• Manage a team of PR professionals and external agencies to execute PR campaigns and initiatives, while collaborate with internal teams, including marketing, sales, and operations, to ensure alignment and consistency in messaging and branding with overall business goals.

• Ensure that all communication materials are aligned with brand standards and effectively convey the intended message to the Chinese audience.

• Act as brand spokesperson where appropriate, take responsibility for handling the crisis communications component of crisis management.

• Stay up-to-date on industry trends, market insights, and competitor activities to identify opportunities for growth and differentiation, and to ensure the company remains competitive and relevant in the market.

Competencies and Requirements:

Education: Bachelor’s degree in marketing, Communications, or related discipline

Experience: Minimum of 8 years of proven experience in digital marketing, public relations, or related roles, preferably with a focus on the China market.

Knowledge/Certificates:

• Enriched connection and resource of China media outlets and influencers are highly desirable, strong interpersonal skills with the ability to further build and maintain relationships with key stakeholders, media outlets, influencers, and partners.

• In-depth knowledge of China media landscape and Chinese social media platforms, including WeChat, WeChat Video channel, RED, and Weibo is a plus.

• Familiarity with China's e-commerce landscape, including social commerce, Dianping and OTAs.

• Strong understanding of Chinese consumer behaviour, cultural nuances, and market trends.

• Demonstrated ability to develop and execute successful marketing strategies and campaigns.

• Analytical mindset with proficiency in using data and analytics tools to measure campaign performance and make data-driven decisions.

• Experience in organizing media fam trips and media visit trips.

• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.

• Strong leadership skills with the ability to collaborate effectively with cross-functional teams and external partners.

• Experience in content marketing and developing content strategies is preferred.

• Language Ability: Excellent written and verbal communication skills in both English and Mandarin.

• Work Location: Wynn Macau

Security Officer 保安員 30BR

Job Purpose

• Monitor and patrol assigned areas of the resort and maintain order and safety for all guests and Team Members. Respond to emergency situations if they arise.

Key Responsibilities

• Respond to disturbances and Control Room dispatches

• Approach people who are engaged in prohibited activities

• Take preventative actions to avoid loss, damage or accident

• Report emergencies promptly to management

• Direct traffic inside and outside the property

Competencies And Requirements

• Experience: Previous security or surveillance experience an advantage

• Education: Secondary school diploma or equivalent preferred

• Language Ability: Good Cantonese and Mandarin

• Computer Skills: Basic

主要職責

• 負責監控及巡邏渡假村內的指定區域，維持賓客及團隊成員的秩序及安全，並需處理所有緊急情況。

職位介紹

• 主動應對混亂情況和處理一些被禁止於酒店或娛樂場內發生的活動

• 須時常保持警惕及預測所潛在的問題

• 須採取預防措施以避免造成任何損失、損壞或意外

• 及時向管理部門報告所有緊急情況

• 維持娛樂場內外的秩序

職位要求

• 工作經驗：具娛樂場保安員或系統監察操作員工作經驗者優先考慮

• 教育程度：中學畢業或相等學歷為佳

• 語言能力：須操流利的廣東話及普通話

• 電腦應用：基本程度

F&B Culinary - 意大利餐主廚 Chef de Cuisine - Italian Cuisine (3574BR)

Key Responsibilities

• To oversee and manage the kitchen’s daily operations cost-effectively and efficiently within budget

• Monitor the quality of food production and consistency on a daily basis

• Create monthly and seasonal menus in cooperation with the Restaurant Manager

• Develop and implement an innovative business strategy to maximize revenue and productivity

• Follow health and safety standards and strive for constant improvement to avoid health and injury hazards

Competencies and Requirements

• Experience: Minimum of 10 years’ Italian Culinary experience in luxury 5-star hotels or restaurants with exceptional dining experiences

• Knowledge/Certificates: Excellent product knowledge of Italian Cuisine

• Education: Secondary school diploma or equivalent

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Basic MS Office skills

F&B Stewards - 管事員 Steward (38BR)

職位介紹

• 清洗和存放餐具，鍋及玻璃器皿

• 須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等

• 正確地使用，處理和儲存清潔劑

• 掉去和處理廚房的垃圾

職位要求

• 工作經驗: 具一年或以上從事廚房工作者優先考慮

• 技能 / 證書: 具如何正確使用，處理和儲存清潔劑的知識

• 教育程度: 小學畢業或以上

• 語言能力: 良好廣東話、普通話或英語

Key Responsibilities:

• Clean, wash and store crockery, pots and glassware

• Clean and sanitise kitchen equipment and work areas, including ovens, stovetops, floors and ceilings

• Use, handle and store cleaning chemicals correctly

• Remove and dispose of kitchen garbage

Competencies and Requirements:

• Experience: 1 year as a kitchen worker an advantage

• Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals an advantage

• Education: Primary school or above

• Language Ability: Good Cantonese, Mandarin or English

Tea Sommelier 侍茶師 (3172BR)

Job Description:

• Select high-quality Chinese teas to serve at the resort’s restaurants and F&B outlets

• Purchase, receive and manage the teas and maintain an inventory of popular, high-quality and profitable teas

• Compile the tea list

• Coordinate with restaurants and F&B outlets to develop tea lists that match menus and promotions

• Practice tea and food matching

• Control tea expenses and research ways to generate more revenue

• Accept any other duties and responsibilities assigned by the Beverage Director

Competencies And Requirements:

• Experience: Minimum of 3 years’ working experience in the tea industry, beverage management experience an advantage

• Knowledge/Certificates: Familiar with tea growing and brewing, terminology, ceremony, taste and history of different tea types.

• Education: Secondary school diploma or equivalent

• Language Abilities: Fluent Cantonese and Mandarin, basic English

• Computer Skills: Proficient in MS Office

主要職責：

• 為渡假村內的餐廳及各餐飲營業點揀選高質素的茶葉

• 為廣受歡迎、高質素及具利潤價值的茶葉進行採購、收貨及倉存管理等工作

• 編制茶單

• 須與餐廳及各餐飲營業點溝通協調，以便編制能與菜餚相配合的茶單

• 須作茶與菜餚相配合的嘗試

• 控制茶葉消耗量及研究能增加收益的方法

• 須接受並履行所委派的工作

職位要求：

• 工作經驗：具最少三年從事茶藝的工作經驗，有餐酒及飲品管理經驗者優先考慮

• 技能 / 證書：熟悉茶葉的種植和沖泡技巧，以及不同茶類的術語，茶藝，鑒賞及茶的歷史由來等

• 教育程度：中學畢業或等同學歷

• 語言能力：能操流利廣東話及普通話，基本英語

• 電腦應用：熟悉MS Office電腦軟件操作

學廚 - 餐飲 Commis - Food & Beverage (1226BR)

主要職責 Job Purpose

• 須負責為廚房各工作站準備食物，為工作範圍和餐具進行清潔及消毒工作。此外亦須協助資深廚師和監督廚房雜工及幫工等工作。

  Prepare food at all kitchen workstations. Clean and sanitise work areas and equipment.

職位介紹 Key Responsibilities

• 準備生肉，魚及蔬菜

• Prepare raw meat, fish and vegetables
  準備配菜
  Unload deliveries into stockroom and rotate products to avoid spoilage

• 卸載產品並運送到倉庫，以避免損壞
  Coordinate with other Western kitchens to share and purchase inventory

• 保持醬汁處於良好狀態
  Clean and tidy the kitchen and cookware

• 協助廚師長於廚房內的食物分佈

職位要求 Competencies and Requirements

• 工作經驗：具最少兩年於四、五星級西式餐廳的廚房工作經驗

  Experience: Previous kitchen experience an advantage

• 技能 / 證書：對意大利式菜餚瞭如指掌；精通刀切技術

  Knowledge/Certificates: Product knowledge of international cuisine and accurate knife skills an advantage

• 教育程度：中學畢業或等同學歷

  Education: Secondary school or equivalent

• 語言能力：能操良好英語

  Language Abilities: Good Cantonese and English

前堂接待員 - 酒店 Service Agent - Front Office (12BR)

主要職責 Job Purpose

• 前堂接待員主要負責所有前堂相關的職能，包括為客人登記入住及辦理退房手續、預訂房間及修改資料、提供城市活動及餐廳的資訊、景點的方向指引、檢查客房的狀態及解決客人的問題。

  The purpose of Front Office Service Agents is to perform all functions required by the Front Office, this includes and is not limited to registration of guests in and out, amending and making room reservations, giving city, activity and restaurant recommendations, providing directions, checking room status and resolving minor guest issues.

職位介紹 Key Responsibilities

• 使用尊貴的歡迎語句款待來賓，並以高尚品牌的標準為來賓提供服務。以熱情、專業及好客的態度，公平地對待每一位客人

  Provide a luxurious Welcoming statement for the property, and service all guests to the standards expected of a Luxury Brand property. Treat all guests equally with a warm, professional and welcoming manner.

• 確保時常保持出眾的專業態度以維護酒店服務標準，儀表、舉止及服務須達致永利及福布斯的最高服務標準

  Maintain Hotel Service Standard by ensuring that personal attitude is always exceptional, grooming, manners and service is always delivered to the highest luxury standard required by Wynn and rating companies such as Forbes.

• 確保妥善地為客人預訂房間、登記入住、安排房間、準備門匙及歡迎禮包、收款及歡迎每位客人

  Ensure proper registration of guests, room assignment, guest reservations and details, prepare key and welcome packets, collect payments, and give appropriate hotel orientation for each guest.

• 須注意所有細節，了解酒店每天的最新情況，為客人提供報價及推廣建議

  Show never attending attention to detail, be knowledgeable on all aspects of the Hotel on a daily basis, providing quotes for rates and upsell when possible, as well as recommendations for the guests.

• 熟識客房位置、客房種類、客房價格、優惠、酒店設施、營業時間、特別推廣、宴會及活動等

  Be familiar with room locations, room types, rates, discounts, hotel facilities, hours of operation, special promotions, events and activities, etc.

職位要求 Competencies and Requirements

• 工作經驗：具最少一年於四至五星酒店擔任前堂接待員工作經驗

  Experience: Minimum of 1 year Front Office experience in a 4 or 5 star hotel

• 教育程度：須持畢業文憑或相等學歷，主修酒店管理及旅遊學士學位者優先考慮

  Education: Diploma or equivalent; major in Hospitality or Tourism preferred

• 技能 / 證書：懂處理現金交易及基本會計知識

  Knowledge/Certificates: Cash handling and basic accounting

• 語言能力：能操及寫流利廣東話、普通話及英語，懂其他國家語言者優先考慮

  Language Ability: Fluent spoken and written English, Cantonese and Mandarin. Other foreign languages an advantage

• 電腦應用： 熟識Ms Office軟件操作，對Opera及Fidelio系統操作有一定認識

  Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera

知客 Hostperson (2128BR)

職位介紹 Key Responsibilities

• 以親切有禮的態度接待賓客

  Greet restaurant guests in a warm, welcoming and courteous manner

• 為賓客編配座位及介紹餐廳

  Make reservations and arrange table plans

• 具優質客戶服務技巧，良好溝通能力，熟習電話禮儀

  Customer service orientated, excellent communication and interpersonal skills, good phone etiquette

• 須輪班工作

  Able to work on shifts and be flexible regarding work schedules according to business demand

• 須履行上級所委派的工作

  Assist and perform duties assigned by the superiors

職位要求 Competencies and Requirements

• 工作經驗：具最少二年於四、五星級酒店、酒吧或餐廳之客戶服務工作經驗

  Experience: Minimum of 2 year customer service experience in a 4-5 star hotel, lounge or restaurant

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or equivalent

• 語言能力：操流利廣東話及普通話，略懂英語

  Language Ability: Good Cantonese and Mandarin, basic English

• 電腦應用：懂Micros軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

初級調酒員 Junior Bartender (2129BR)

主要職責 Job Purpose

• 負責為賓客介紹、調配及端上飲品；同時亦須維持酒吧的整潔。

  Introduce beverages to guests and prepare and serve drinks. Clean and tidy the bar and setup bar for service.

職位介紹 Key Responsibilities

• 須作好酒吧區域的款客擺設

  Setup the bar for service

• 經常保持酒吧及所有硬件設備的清潔整齊

  Clean and tidy the bar and equipment frequently

• 須作出倉存管理及控制每月存貨

  Report stock levels and help control monthly inventory

• 保持菜單及飲品單的整潔

  Keep menus and beverage lists in good condition

• 熟悉菜單及飲品單內各貨品，以便向客人作出介紹及推薦

  Know and understand drink lists, menu items, products and services, and upsell alternatives

職位要求 Competencies And Requirements

• 工作經驗：具最少一年於酒店及餐廳，從事客戶服務的工作經驗

  Experience: Minimum of 1 year related customer service experience in a hotel or restaurant

• 技能 / 證書：熟識各類飲品及酒吧運作，具簡單現金處理經驗

  Knowledge/Certificates: Good product knowledge of beverages and bar operations; basic cash handling

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or above

• 語言能力：能操流利廣東話及普通話、一般英文

  Language Abilities: Fluent spoken Cantonese and Mandarin, fair English

• 電腦應用：懂Micros電腦軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

申請方式：

請登入 https://www.wynncareersmacau.com/ 申請職位。

如有任何查詢，可於辦公時間星期一至五早上 9 時至晚上 7 時致電 8986 6222 或電郵至recruit@wynnmacau.com

Ponte 16 Resort, Macau 澳門十六浦索菲特酒店招聘

Ponte 16 is a world-class integrated casino-entertainment resort built over 2.3 hectares. Its architectural design draws inspiration from Macau’s unique East-West cultural pluralism, with a European/Portuguese design infused with traditional Chinese elements.

Ponte 16 has a five-star French hotel Sofitel Macau at Ponte 16, rises to a height of 18 floors with 408 rooms. The integrated resort offers diversified entertainment experience and a variety of exquisite dining pleasures.

We offer a challenging and passionate working environment with endless opportunities allows you to enhance your professional skills and achieve your professional goals. Join us now!

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Chopper Cook 中餐砧板廚師

職責：

• 負責中廚出品的日常切配工作

• 控制食材成本及減少消耗量

• 協助烹調食物並保持高標準的廚房衛生

• 提供優質餐飲與服務予客戶，保持食物水準

• 協助廚房一切目標、程序符合公司標準

要求：

• 具2年或以上相關砧板經驗,酒店餐廳廚房經驗優先考慮

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠，善於團體合作

• 具備一定的沟通技巧、良好粵語/普通話，有英語基礎

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人才與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Western Commis 西厨厨師

Responsibilities:

• Support the kitchen chef in the overall smooth operation of the kitchen ensuring prompt service at all times.

• Participates in making food requisitions.

• Ensures safe and correct use the equipment, tools and machinery.

• Works in all areas of food preparation as and when directed.

• Assists the kitchen chef in planning and organizing the section assigned to.

Requirements:

• High school

• Minimum 2 to 4 years’ experience in 4 or 5 Star hotel

• Acknowledged managerial skills

• Perfect knowledge of HACCP guidelines

• Communication skills for all levels of talent/guests, confident, clear English

• Confidently able to resolve problems and make decisions

Application:

Interested parties are welcomed to:

- Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sales Executive 銷售主任

Responsibilities:

• With Sales Manager plan sales strategy and implement tactics to achieve budget.

• Establish new business and maintain existing business accounts through the preparation and execution of action plans.

• Entertain prospects and existing key accounts with the view to sustain business and generate further sales.

• Develop and maintain contact with business generators, meeting and convention planners, Visitors/Convention Bureau travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel Business.

• Achieve monthly budget goals and new business targets.

Requirements:

• Minimum of 2 years Sales management experience

• A strong understanding of overall hotel business

• Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches

• Strong oral and written communication skills

Application:

Interested parties are welcomed to:

- Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Concierge Agent 禮賓員

Responsibilities:

• Directs guests and visitors to any of the Hotel’s facilities.

• To keep the cleanliness of the Concierge counter, equipment and storage, and responsible for the maintenance of all Concierge equipment.

• Remains observant and responds to each guest who approaches the reception/Front Desk.

• Maintaining good customer relationship. Implement for the provision of friendly and efficient service to all guests.

• Provide for all guests with luggage storage. Ensuring the proper handling, storage, security procedures are followed.

• Opens and closes car doors for guests whenever the opportunity arises. Loads and unloads guest’s luggage for arriving and departing guests.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Relevant experience in a similar position in a renown international hotel brand

• Excellent oral and written skills in Mandarin and English

• Excellent interpersonal & communication skills

• Service oriented with an eye for details

• Good presentation, influencing skills

• Adaptable and flexible and able to embrace and respond to change effectively

• Must be physically fit in order to lift and move luggage

Application:

Interested parties are welcomed to:

- Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Senior Digital Graphic Designer (Ref : CCMSDGD)

Job Highlights:

• Branding, graphic design and multimedia promotion

• Proficiency in Adoebe Creative Series

• Develop and supervise a full range of creative material deliverables

• Strong artistic sense with 5+ years’ relevant experience and willing to work over-time

Responsibilities:

• Responsible for the creation of marketing communications materials, including key visual design, digital marketing materials, social media materials, graphic and logo design, photo shooting & retouching and multi-media/video materials

• Carry out all design work idea and execute from the conceptual phase to the finished creative materials deliverables

• Ensure the design is in line with company’s branding, products/services and target market

• Create high-impact marketing materials to attract market audiences

• Collaborate with other internal teams to provide constructive promotion advice and lead the design team to fulfill the project progress

• Support and well-execute photo shooting to meet the design request for the end-user parties

• Must be a team player and willing to work overtime, self-initiative & motivated, strong sense of responsibility and able to work under pressure to support any urgent/event task if requires

Requirements:

• Degree holder in Graphic Design, Multi-Media, Visual Art or other related disciplines

• 5-8 years’ relevant experience, with Agency background is a plus

• Candidate with less experience would be considered as Digital Graphic Designer

• Proficient in Adobe Creative Series – Photoshop, Illustrator, InDesign, Premier Pro, After Effects etc. on MAC

• Knowledge of other 3D animation software, motion graphics and hands-on multi-media production (video editing, production and animation) would be definitely a bonus

• Drawing and illustration skill is preferable

• Creative with passion, artistic sense and willing to work under pressure and tight schedule

• Good sense of photography

• Good team player who can also work independently, with dynamic, proactive personalities and carry can-do attitude

• Immediate availability is preferred

Interested parties please send your CV with expected salary to jobs@ponte16.com.mo

Revenue Manager 收益經理 (5 days work)

Responsibilities:

• Responsible for maximizing yield for all room reservations, ensuring up selling during demand periods and conversion over need periods.

• Responsible for all relative Revenue, forecast and competitor set analyze reports.

• Devise and recommend pricing strategies maximizing revenue from a rate and occupancy perspective.

• Oversee reservation team.

Requirements:

• Excellent computer and analytical skills.

• Able to interpret financial/market data in a concise way and produce optimal pricing strategies for all segments.

• Confident and able to make prompt decisions timely.

• Good communication and coordination skills.

• Knowledge of the revenue system IDEAS will be an advantage.

Application:

Interested parties are welcomed to:

- Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Stella.chong@sofitel.com

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Assistant./ Marketing & Communications Manager 市場傳訊副經理/經理 (5 days work)

Responsibilities:

• Assist to drive group online branding, social media initiatives and digital related promotions;

• Manage web and mobile e-commerce site operation, eDMs, interactive designs and content management;

• Ensure all digital marketing and e-commerce initiatives reflect brand positioning;

• Manage hotel Social Media channels to promote hotel.

• Basic Photoshop or other online design software knowledge.

• Enhance awareness and guests engagement through all possible channels and resources, to reach the business oriented result for F&B / Spa / Fitness.

• Skilled in the photo and short video shooting and editing will be preferred.

Requirements:

• University graduate in e-Commerce, Marketing or related principle;

• Minimum 2 years’ e-Commerce or social media marketing experience, candidate from luxury, hospitality sector or digital agency is preferred;

• Excellent communication skills in spoken English, Chinese and Cantonese;

• Excellent English and Chinese writing;

• Creative with strategic mind, dynamic, passionate in branding and digital;

• Good computer knowledge and internet skills;

• Less experience will be considered as E-Commerce Officer.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr./Technician 資深/工程技工(5天工作)

Responsibilities:

• To execute all works assigned in accordance with the guideline and policies and procedures, especially in relation to fire and life safety.

• Be familiar with all the mechanical systems, its operating requirement and characteristics, so as to operate in strict compliance with requirement.

• To attend to guest request and complaints promptly and efficiently to avoid inconvenience or discomfort.

• To practice and make recommendations to engineer on energy conservation improvement.

• To perform all other duties as may be assigned by DIR of ENG， Asst. DIR of ENG

• To inspect all mechanical systems and make operation status records as per inspection list To correct and report operation deficiency, unusual events and safety hazards conditions to engineer To feedback and make recommendations to engineer for needs of system and plants modification, upgrading, methods of operation or repairs, etc. that could improve efficiency and productivity.

• To maintain tools and equipment properly and keep the workplace cleans and tidy.

Requirements:

• Good knowledge and hand on skills of mechanical system operation, repair and maintenance

• Knowledge and skill of repair and maintenance of laundry plant, kitchen equipment, pump, etc.

• Knowledge of water treatment testing / analysis

• Good knowledge of steam and town gas

• Technical vocational institute training in general mechanical repairs & maintenance

• Min2-3 years working experience in mechanical system preferably with hospitality industry

• Skill of lathe machine, shearing machine operation

• Skill of diesel oil generator maintenance

• Skill of electrical & gas welding will

• Skill of pipe work installation

• Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally

• Sound judgment, and strong decision-making, problem-solving and follow up skills

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Senior Property Manager (Ref : SPROPMGR)

Job Description:

• Assistant to Director of Property Management to manage all aspects of assigned properties

• Participates as an active and contributing member of the Management Group and other sub-groups as appropriate

• Make recommendations to the Management to identify the strategic goals of the department and, once set, determine path to implement goals

• Maintains a constructive and highly interactive relationship with the other departments to maximize asset value and streamline operations process and procedure, including but not limited to:

• Accounting on budgeting, monthly and annual reporting, reforecasts, etc.

• Risk Management on insurance, crisis preparedness and avoidance

• Legal Department on government regulation and legal matters at the property level

• Human Resources on employment related issues

• Procurement on project management and contractor performance to ensure all projects are completed timely and accurately

• Facilitate in the establishment and implementation of Policies & Procedures to ensure efficient operations

• Providing leadership, training, coaching and guidance to the teams

• Perform any ad-hoc duty as assigned

Requirement:

• Degree holder in Property / Housing / Real Estate Management or equivalent

• At least 10+ years' experiences of Property Management in Casino/ Hotel /shopping malls/ commercial properties and retail shops

• Customer-oriented, with excellent interpersonal and communication skill

• Proven leadership and management skills in dealing with complex projects and personnel situations.

• Excellent command of both spoken and written English and Chinese, knowledge of Putonghua is an advantage.

• Proficiency in PC knowledge (MS office, Word, Excel) and Chinese Word Processing

Application:

Interested parties please fill up the job application with expected salary to

jobs@ponte16.com.mo

Beauty Therapist 美容師 (5 days work)

Responsibilities:

• Performs all massage, body treatments, and aesthetic services as certified or trained to do so.

• Ensures individualized guest service through acknowledging and responding to needs and expectations.

• Reviews guest’s medical history/ waiver and all information in Spa Soft, prior to performing each treatment.

• Maintains cleans and neat work environment at all times, ensuring equipment for body treatments and personal equipment in safe working order.

• Maintains proper supplies of professional products, towels, and other supplies in treatment rooms.

• Possess thorough knowledge about all aspect of spa’s operations including telephone usage, guest relations, retail sales, and spa services and facilities.

• Ensures proper stocking of all spa amenities, toiletries, and linen items.

• Assists members and guests with the use of sauna, steam, experience shower, etcetera.

• Handles guest complaints and solves problems to the degree possible.

• Works with related hotel departments to ensure efficiency in meeting guest needs.

• Contributes to the team environment by assisting spa colleagues in all areas.

• Follow all safety and sanitation policies.

Requirements:

• Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people

• Proficient in Mandarin (verbal and written) with a second or third language is an asset

• Computer literacy in Windows, MS Office Word, Excel, Opera PMS System, and Spa Soft is recommended

• Diploma or degree in hospitality or related field is an asset

• Must be flexible in terms of working hours, and able to work with little or no supervision

• Immaculate presentation and grooming

• Macau residents have advantages.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Concierge Supervisor 禮賓部主管 (5 days work)

Responsibilities:

• Assist Chief Concierge to supervision all operational tasks as well as their respective delegation and follow-up.

• Lead to ensure LQA standards are implemented and delivered to every guest.

• Aware of VIP visitors and loyalty guests, provide an effective communication with operation team for the arrival, departure and special needs, offer them a polite and courteous personal service.

• Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

• Be familiar with all guest services, daily events and functions within the hotel and to ensure that all Concierge colleagues are also adequately furnished with such information.

• Ensures the cleanliness of the Concierge counter, equipment and storage room, and responsible for the maintenance of all Concierge equipment.

• Sharing daily pre-shift briefing to talents on transport requirement, arrival and departure of VIP guests, functions/ events and special attention that is needed.

• Implement with high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.

• Carries out any other reasonable duties and responsibilities as assigned.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Minimum one (1) years relevant experience in a similar position in a renown international hotel brand

• Good oral and written skills in Mandarin and English

• Familiar with LCAH processes or other loyalty program

• Strong organizational & leadership skills

• Excellent interpersonal & communication skills

• Service oriented with an eye for details

• Confidently able to resolve problems and make decisions

• Good presentation, influencing skills

• Adaptable and flexible and able to embrace and respond to change effectively

• Effective management style, hands-on and approachable.

• Must be physically fit in order to lift and move luggage

• Macau residents have advantages.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr./VIP Club Agent (資深/索菲特行政樓層接待員)
(5 days work)

Responsibilities:

• Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.

• Registers and rooms all arrivals according to established procedures.

• Ensures guest services specified by superiors and guests requests are promptly and courteously met.

Requirements:

• 2 year experience in guest / customer service, or an equivalent working experience.

• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

• Able to speak, read and write English and Chinese. Knowledge of spoken Cantonese will be an advantage.

• Proficient in the use of Front Office OPERA System.

• F&B operation experience is an advantage.

• Macau residents have advantages.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604 during office hours: Mon-Fri, 9:00am -6:00pm

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

FO Supervisor 前堂主管 (5 days work)

Responsibilities:

• Co-ordinate all arrivals and departures, monitoring waiting times, always keeping every guest informed and ensuring that they are as comfortable as possible. Meet and greet VIP guests.

• Ensure LQA standards are implemented and delivered to every guest.

• Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

• Ensures the receptionist operate with suitable sales attitude, and that all talents are aware of the Hotel’s facilities, services and focal selling points to professional present to guest at every appropriate opportunity.

• Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination.

• Ensure that there is adequate talent coverage at the Front Desk at all times; and be present at the Front Desk whenever possible.

• Ensure that the entire Front Office and the surrounding areas and including Lobby, Concierge and Front Desk is continuously clean and tidy.

• Be fully competent in all reception and cashier duties, and cover all shifts if required.

• Deal with room moves and other special guest requirements, maintain amicable and co-operative working relations with all other departments, and ensure seamless communication.

• Follow up on cancellations and no shows and late charge when appropriate.

• Liaise with Concierge to ensure swift baggage dispatch and collection.

• The Front Office Supervisor may be required to carry out other duties, directed by the Assistant Front Office Manager.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Minimum one (1) year relevant experience in a similar position in a renown international hotel brand

• PMS and Office software knowledge

• Excellent oral and written skills in Mandarin and English

• Analytical skills a must combined with creativity and initiative

• Excellent interpersonal & communication skills

• Service oriented with an eye for details

• Confidently able to resolve problems and make decisions

• Adaptable and flexible and able to embrace and respond to change effectively

Floor Supervisor 樓層督導員 (5 days work)

Responsibilities:

• Patrol and be responsible for public area and inspect ensure hotel area cleanliness up to the standard set up by the hotel. And ensuring maximum guest satisfaction and adhering to standard required by our hotel.

• To work on a rotation basis within Housekeeping. To cleaning and upkeep carpets, upholstery and hard flooring in accordance to Hotel standards.

• To respond to paging and follow up where cleaning is needed.

• Arrange to general cleaning of restaurants, offices and public area assigned to him/her periodically by shampooing carpet, dusting and cleaning chandeliers, ceiling, A.C grills and other hard to reach fixtures and places asides form performing his daily cleaning duties.

Requirements:

• Experience in HSKP for 2 years will be preferred have Housekeeping PA management working experience

• Familiarity Housekeeping chemicals and cleaning SOP

• Interpersonal skills to deal with talent issues

• Skill to communicate and coordinate

• Good logic and operational capability

• Skill to office software

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Engineering Supervisor 工程主管 (5天工作)

Responsibilities:

• Report the regular work to Assistant Director of Engineering and Duty Engineer.

• To develop and implement designed plan for equipment maintenance, take the lead in the processing of emergency maintenance train talent within department.

• To provide supervision and guidance and on the job training to associates and to follow up on work progress to ensure that it is properly carried out and completed on time schedule with acceptable quality. Constantly review & inspect completed works (preventive and work request) for any deficiencies that need to be follow up for accuracy and completeness.

• Treat complaints of harassment and discrimination promptly and confidentially.

• Treat customers and colleagues from all cultural groups with respect and sensitivity.

• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.

Requirements:

• Full understanding and knowledge of engineering operation in hotel

• Good coordination ability of organization

• Practical experience in the field of M & E system pertaining to hotel operation

• Diploma in either Mechanical or Electrical engineering or equivalent

• Min 5 years of operation experience in hotel in similar capacity, preferably from international hotel chain

• Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally Fluent in English is encourage/required (depending on guest contact level)

• Some industrial experience is desirable

• Sound judgment, and strong decision-making, problem-solving and follow up skills

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Executive Floor (Club Millesime) Supervisor 行政樓層主管(5 days work)

Responsibilities:

• To assist Club Millesime Manager to manage for all activities at the Club Millesime, lead the shift to complete the tasks.

• Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.

• Be good knowledgeable with brand standard and implement it.

• To implement the department’s SOP, P&P, rules and regulations, to ensure that standards are in accordance with the operations manual.

• Maintains a steady flow of communication to Club Millesime Manager and other section supervisors.

• Make recommendations to management on equipment, work methods, supplies and decorations.

• Prepare and check various daily and monthly records and reports, and other reports as required.

• Supervises and guides Club Millesime Agent to ensure that hotel’s policies and procedure are adhered to.

• To assist manger to supervises Club Millesime operation and workflow to maximize guests’ satisfaction.

• To ensure all Club Millesime Agent adhere to the Hotel rules and regulation.

• To supervise and delegate duties to all Club Millesime Agent within the section and to prepare their work schedules as required.

• Observe associate’s performance and give the feedback or direct correctly, report their performance to the manager impersonality.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Minimum one (1) years relevant experience in a similar position in a renowned international hotel brand

• PMS and Office software knowledge

• Excellent oral and written skills in Mandarin and English

• Excellent experience in both Front Office and Food & Beverage operations

• Familiar with LCAH processes or other loyalty programmer

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Food & Beverage Server餐飲服務員 (5 days work)

職責：

• 對食品和飲料菜單有很好的了解

• 及時準確地接受食品訂單、配送食品和飲料

• 以資訊豐富且有用的方式幫助客人了解菜單

• 遵守酒店政策、程序和服務標準

• 其他指派的職責

要求：

• 初中畢業或以上

• 學習能力強

Sr./Telephone Operator 總機接線生 (5 days work)

Responsibilities:

• Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

• Deliver all guests’ messages, mail and fax are handled and distributed properly.

• Ensure the efficient and prompt handling and delivery of all guest requests throughout the hotel.

• Handle the room reservation during Reservation’s absence.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• At least 1 years of relevant experiences in luxury hotel

• Excellent interpersonal & communication skills

• Adaptable, flexible and able to embrace and respond to change effectively

• Fluent in spoken English, Mandarin and Cantonese

Sr./Guest Service Agent 前堂接待員 (5 days work)

Responsibilities:

• Provide front of the house guest services to guests.

• Attend to all arriving and departing guests.

• Maintain and update guests’ profiles accurately.

• Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction.

Requirements:

• Diploma or above in hospitality management.

• Good customer services, communication and upselling skills.

• Good communication skills in both written and spoken English, Mandarin or Cantonese.

• Knowledge of Opera Systems is an advantage.

• Flexible work hours & overnight shift required.

Guest Relation Officer 賓客關係主任 (5 days work)

Responsibilities:

• Remains observant and responds to each guest who approaches the hotel.

• Maintains high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.

• Stand by in the Front Desk or lobby area, to assist Front Office Operating department to provide service at critical guest flow time.

• Coordinate and escort guest for the arrival, stay and departure experience to ensure a seamless experience.

• Review all loyalty/VIP guest incidents and ensure proper follow up is completed with the relevant departments.

• Coordinates with Front Desk, Executive Floor, Concierge and Service Center to ensure a smooth operation and the highest level of guest satisfaction.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• At least 1 years of relevant experiences in luxury hotel

• Excellent interpersonal & communication skills

• PMS and Office software knowledge

• Adaptable, flexible and able to embrace and respond to change effectively

• Fluent in spoken English, Mandarin and Cantonese

Duty Manager 值班經理 (5 days work)

Responsibilities:

• Attends to referred and handles guest enquiries in a courteous and efficient manner and reports guest complaints or problems to next level supervisor for necessary action and assure follow up with guests.

• Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination.

• Presence in the lobby area all the time, support Front Desk or Concierge operation initiatively, and ensure both colleagues and facilities/equipment are in good condition.

• Coordinates management of the Front Desk, Executive Floor, Concierge and Service Center to ensure a smooth operation and the highest level of guest satisfaction.

Requirements:

• Minimum 5 Years’ experience in 5 star Luxury Hospitality required

• Strong experiences in Rooms division.

• Must be well-presented and professionally groomed at all times.

• Excellent leader and trainer with solid motivational and teamwork skills.

• Good communication skills in both written and spoken English, Mandarin or Cantonese.

• Previous Accor experience and worked in Asia would be a plus.

Assistant Restaurant Manager 餐廳副經理 (5 days work)

Responsibilities:

• Give direction to the entire food & beverage operational departments, which include Banquets, Restaurant, Room service, Lounge, Bakery, and the Kitchen

• Focus on achieving hotel profitability through revenue generation and effective cost controls

• Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary

• Develop and train F&B operational managers and supervisors, analyzing current trends and making recommendations accordingly

Requirements:

• Minimum of 3 years food and beverage management experience, preferably in the luxury setting

• A strong understanding of operational controls, budgeting, forecasting, menu engineering, sales, and marketing

• Strong oral and written communication skills in English and Chinese

• Ability to train and develop team members

• Ability to work effectively in a team environment and take initiative

• Excellent organizational, leadership & analytical skills

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Restaurant Supervisor 餐廳主管 (5 days work)

Responsibilities:

• Direct and supervise the team in operations and service delivery according to hotel standards

• Provide quality service to guests and surpass their expectations

• Enhance the effectiveness of kitchen and services team; smooth operations of work section assigned

• Ensure the cleanliness of the restaurant, tableware and silverware are properly placed and set up

Requirements:

• High Diploma or above

• Minimum 3-5years relevant experience in Hotel or F&B industry, with at least 1 year in supervisory level

• Knowledge of western dining cuisine and wine is an advantage

• Service oriented with outgoing personality, self-motivated

• Good command of spoken English and Cantonese, Mandarin is desirable

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Captain 餐廳領班 (5 days work)

Responsibilities:

• In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known.

• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.

• Supervise cash handling and banking procedures.

• Supervise the maintenance of service equipment.

• Monitor standards of guest facilities and services.

• Control stock and monitor security procedures.

• Assist with menu and wine list creation.

Requirements:

• Good oral and written communication skills

• Experienced in all aspects of restaurants service

• Hotel Restaurant Management graduate

• Minimum 1 - 2 years Hotel experience with at least 1 year in a International operation environment

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

HR Coordinator (Ref: HRCOR) 人力資源協調員

Job Description

• Perform full spectrum of HR functions including recruitment, training, employee relations, compensation and benefits, expatriate management and payroll.

• Assist to Human Resources Manager to conduct staff interview or counseling, organize staff activities, deal with the recruitment media, closely work with the external organizations or subsidies on HR related matters.

• Support all HR tasks and Ad-hoc projects

Requirement

• Degree holder in Human Resources Management or relevant disciplines, with 1-2 years relevant working experience is preferred.

• Experience in mass recruitment, handling imported labor affairs and liaising with government bodies and agencies for work permit application/renewal is an advantage

• Well-versed in Macau Employment Ordinance and related statutory ordinances

• Proficiency in PC knowledge (MS office, Word, Excel) and Chinese /English Word Processing

• Good command of written and spoken Chinese and English, knowledge of Putonghua is an advantage

• Good attitude with a strong interpersonal skills, and capable to deal with all levels of staff

• Excellent communication and presentation skills

• Self-motivated, detail-minded, well-organized and able to work independently.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1603-24BN441718

Human Resources and Talent Development Manager 人力資源及可持續發展經理

Responsibilities:

• Involve in managing activities such as job design, employee relations, performance management, training & development and talent management

• Assist VP to develop and implement HR strategies and initiatives aligned with the overall business strategy

• To conduct annual training and development needs assessment.

• To develop training and development programs and objectives.

• To train and coach managers, supervisors and others involved in employee development efforts.

• To plan, organize, facilitate and order supplies for employee development and training events.

• To update and maintain organizational communications such as internal bulletin boards and memos to ensure employees have knowledge of training and development events and resources.

• To conduct follow-up studies of all completed training to evaluate and measure results.

• To evaluate the effectiveness and modify the programs as needed.

• Exemplifies the desired culture and philosophies of the corporate.

Requirements:

• Bachelor's degree or above in Human Resources or relevant field.

• 5+ years of experience designing and implementing employee development programs.

• A creative and analytical mind, self-motivation, strong organization, communication and interpersonal skills, and be able to work under pressure

• Ability to evaluate and research training options and alternatives.

• Ability to design and implement effective training and development.

• With a can-do mindset, practical sense in thinking and problem solving.

• Familiar with Macau Employment Ordinances is a plus.

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

保安員 (Ref: SQGUARD)

工作範圍：

• 負責物業保安工作包括巡邏、出入口控制及出入人士資料登記

• 負責執行公司之安全指引及規則，以確保娛樂場及酒店正常營運

• 負責檢查及確保物業內之各項安全設施運作正常，並執行各項有關之緊急應變程序

• 防止物業範圍內發生盜竊、火警、惡意破壞及非法行為及／或任何危害公司、員工及／或客人之行為

• 需時刻保持高度警覺，維護公司資產及提供安全環境予客人及員工

• 於需要之情況下，協助執行執法機構之指引

職位要求：

• 小學程度或以上

• 具1-2年保安工作經驗

• 體魄強壯

• 具娛樂場/酒店保安之相關經驗或曾任職紀律部隊者優先考慮

• 良好的溝通能力，能講普通話更佳

• 需二十四小時輪班工作

• 可即時上班者優先

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

Chef 西餐廚師 (Ref: MJCHEF)

工作職責：

• 按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準

• 監督食物質量及成本，保證顧客最高的滿意度

• 協助制定餐單之菜單。協助主廚改進食物之烹飪方法

• 專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目

• 負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等

• 定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨

• 經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具

職位要求：

• 1 年廚房經驗以上

• 積極正面的工作態度，有團隊合作精神

• 持西餐基礎或專業烹調證書課程優先考慮

• 須夜班工作，可即時上班者優先考慮

• 有澳門工作經驗和懂廣東話者優先

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

服務大使 Service Ambassador (Ref: VIPAMB)

工作職責：

• 主動與客人溝通、介紹本娛樂場及酒店之特色、設施、所享優惠及其使用方法，並鼓勵客人成為會員。

• 為客人講解及辦理會籍申請、協助兌換籌碼、領取禮品及協助完成公司之推廣活動等工作。

• 協助接送客人穿梭往返碼頭及娛樂場酒店。

• 主動為客人解答查詢、提供適當協助及優質的客戶服務。

• 支援主管處理娛樂場場內之一般運作及文書工作。

• 協助貴賓廳辦理酒店入住手續。

職位要求：

• 具中五畢業或以上程度。

• 樣貌端莊整潔，有團隊精神、善於與客人溝通；談吐、待人有禮，性格開朗及態度誠懇親切。

• 操流利的廣東話或普通話，懂基本英語應對更佳。

• 須二十四小時輪班工作。

• 有相關工作經驗者優先。

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

冷氣技工 Technician (Ref: PROPTECH)

工作職責：

• 向值班工程師或組長匯報工作事項

• 負責公司物業範圍內一般機電工程之安裝、維修及保養工作

• 正確並有效地執行上級所委派的工作

• 協助執行工程任務及已計劃之維修項目

• 報行空調系統中日常出現的突發維修任務

• 需按照值班工程師所編排的更次依時上班

• 維持所有電機房及工作室之整潔

• 善用及妥善保管工作用具及耗材

職位要求：

• 需具備三年以上空調系統或屋宇設備相關的工作經驗

• 良好普通話及廣東話的表達溝通能力

• 能獨立工作及具有責任感

• 需輪班工作

• 持有電機、機械、空調系統安裝與維護、屋宇設備或其他相關課程證書或職業資格證照

• 熟悉水泵、中央空調系統、分體式空調機、VRV空調機設備的工作原理及維護工作者優先考慮

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

Property Manager 物業管理經理 (Ref: PROPMGR)

Responsibilities:

• Assistant to manage all aspects of assigned properties;

• Participates as an active and contributing member of the Management Group and other sub-groups as appropriate;

• Make recommendations to the Management to identify the strategic goals of the department and, once set, determine path to implement goals;

• Maintains a constructive and highly interactive relationship with the other departments to maximize asset value and streamline operations process and procedure, including but not limited to:

  • Accounting on budgeting, monthly and annual reporting, reforecasts, etc.;

  • Risk Management on insurance, crisis preparedness and avoidance;

  • Legal Department on government regulation and legal matters at the property level;

  • Human Resources on employment related issues;

  • Procurement on project management and contractor performance to ensure all projects are completed timely and accurately;

• Facilitate in the establishment and implementation of Policies & Procedures to ensure efficient operations

• Providing leadership, training, coaching and guidance to the teams

• Perform any ad-hoc duty as assigned

Requirements:

• Degree holder in Property / Housing / Real Estate Management or equivalent;

• At least 8+ years' experiences of Property Management in Casino/ Hotel /shopping malls/ commercial properties and retail shops;

• Customer-oriented, with excellent interpersonal and communication skill;

• Proven leadership and management skills in dealing with complex projects and personnel situations.

• Excellent command of both spoken and written English and Chinese, knowledge of Putonghua is an advantage.

• Proficiency in PC knowledge (MS office, Word, Excel) and Chinese Word Processing

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1608-23GN184297

F&B Manager 餐飲經理 (Ref : FBMGR)

Responsibilities:

• Plans, organizes, supports, controls, and evaluates the operation of the Food & Beverage Department. Accomplishes the targets set forth by the company through the management of the department heads.

• Monitor the staff performance and manage to maintain a team of highly motivated staff in order to ensure endeavoring high quality services to the customers.

• Assist to solve customer complaints & staff’s grievances in a timely and effective manner

• Establish staff training & establish succession plan for F&B Director.

• Adherence to all relevant policies and procedures whereby F&B cost & supplies can be requisitioned & charged

• Keep the cost compiling with budgets & the operations in a profitable manner (e.g. by ensuring minimum manpower)

• Undertake any other duties as requested by the Director of Food & Beverage

Requirements:

• Degree holder in hotel management, catering or related disciplines

• With 8 years or above hands-on experience in managing food servicing operations in Hong Kong or Macau, from casino environment or hotel restaurant operations.

• Good command of both English and Chinese (Putonghua and Cantonese)

• Proficiency in MS office applications

• With strong leadership skills and excellent communications skills in building good relationships at all levels within the organization and extra partners

• High level of motivation and discipline to achieve business objectives and common goals, and adopts and implements new approaches and practices to meet changing circumstances

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23GU484782

Senior Marketing Executive, Corporate Communications and Marketing (Ref : MSMKTSEXE) 市場推廣高級主任

Responsibilities:

• Assist to develop, coordinate and implement digital marketing campaigns as well as seasonal sales promotions based on content driven themes

• Develop and coordinate in the production of corporate and marketing collateral to ensure effective communication

• Support online and offline marketing campaigns execution and coordinate with different internal and external parties on the promotions and events

• Gather updated travel information of Macau, establish and maintain the external merchant network for developing video marketing content

• Support social media campaigns, digital marketing programs and content development

• Support on data consolidation, marketing intelligence report and other marketing reports as needed

• Provide administrative support to maintain the updated marketing information of the in-house media channels and website

• Perform any ad hoc project as assigned

Requirements:

• Degree holder or above in Marketing, Branding or Communications, Business Studies or related discipline

• Willing to learn, energetic, self-motivated, proactive and showing interests in social media

• Strong team player and highly collaborative, capable of multi-tasking and able to work under pressure

• Good command of written English and Chinese

• Attentive to details

• Willing to work overtime and on holiday to support the marketing campaigns and should possess with a can-do attitude

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1605-23BR031029

COOK1 (Ref : 168COOK1) 中餐廚師

工作職責：

• 具中菜之食品烹調技巧

• 能獨立炒鑊及處理所有切配工作

• 熟悉醃肉食品及有關之處理程序

• 安排及協助清洗廚房、爐具及器皿及保持廚房清潔衛生

• 協助主廚處理一切廚房內之日常運作及獨立處理各項事宜

要求：

• 需輪班工作

• 具有廚房工作經驗及炒爐經驗

• 有砧板及麺檔工作經驗

• 滬粵菜廚師優先

• 吃苦耐勞，工作勤奮，主動性強

• 積極的工作態度及有團隊合作精神，對人有禮貌

• 有澳門工作經驗

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23BK431753 填寫好職位申請表

Chef (Ref : MJCHE) 西餐廚師

工作職責：

• 按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準

• 監督食物質量及成本，保證顧客最高的滿意度

• 協助制定餐單之菜單。協助主廚改進食物之烹飪方法

• 專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目

• 負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等

• 定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨

• 經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具

要求：

• 1年廚房經驗以上

• 積極正面的工作態度，有團隊合作精神

• 持西餐基礎或專業烹調證書課程優先考慮

• 須夜班工作，可即時上班者優先考慮

• 有澳門工作經驗和懂廣東話者優先

• 必須年滿21歲

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23EQ421643 填寫好職位申請表

F&B Server (Ref : FBSERVER) 餐飲服務員

工作職責：

• 負責娛樂場內餐飲部或中西餐廳內工作，包括佈置及清理餐桌、為顧客帶位或安排座位、點餐、端送食物和飲品、收銀等

• 以專業及有善的服務態度回應客人的需求

• 主動向客戶提供適當的協助及優質的服務

要求：

• 高中畢業或以上。

• 有相關工作經驗者優先。

• 有活力、樣貌端莊整潔，有團隊精神、有責任感。

• 善於與客人溝通、待人有禮及態度誠懇親切。

• 操流利廣東話、中文書寫良好、略懂基本英語及普通話。

• 須輪班工作。

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-22KU445866 填寫好職位申請表

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Application:

Interested parties are welcomed to:

- Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人才與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

BOARDWARE INFORMATION SYSTEM LIMITED 博維資訊系統有限公司招聘

BoardWare Intelligence Technology Limited

Headquartered in Macau, BoardWare Intelligence Technology Limited (1204.HK) is the leading company in the Guangdong-Hong Kong-Macau Greater Bay Area IT solutions market. With over 10 years of operating history, it has been dedicated to providing reliable, end-to-end and high-quality enterprise IT solutions covering professional IT services and managed services, to customers which include globally renowned enterprises or bodies in TMT, gaming and hospitality and public sectors in Macau. According to Frost & Sullivan, in 2021, the Group ranked first in the IT solutions market in Macau in terms of revenue, with a market share of 25.8%. To date, it has business presence extended to the Guangdong-Hong Kong-Macao Greater Bay Area, with branches established in Hong Kong, Hengqin, Zhuhai and Guangzhou.

博維資訊系統有限公司

博維成立於2010年，是澳門首家及目前唯一登陸香港聯交所的科技類企業（1204.ＨＫ），於澳門、香港、橫琴、珠海及廣州已均設立分公司、子公司。博維一直為政府部門、公用機構、銀行、學校、大型綜合渡假村及各大企業客戶，提供專業可靠的各類型資訊科技設備、解決方案及服務。根據弗若斯特沙利文資料，2021年集團收益在澳門IT解決方案市場排名第一，市場份額高居25.8%。近年亦多方向發展至包括網安服務、應用開發及腦機交互技術研發在內的創新領域。集團現時擁有超過280名員工，其中技術人才佔比超過75%，經過13年的努力，博維已經成為人才超卓，成就非凡的跨灣區高科技企業。

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Administration Department

Sales Administration Assistant

Job Description:

• Supporting Sales Operations.

• Responsible for data entry.

• Handle customers' enquiries and follow-up.

• Handle and answer incoming phone calls.

Requirements:

• High school graduated or above.

• 1-2 years’ relevant working experience.

• Good command of spoken & written Chinese and English.

Application Development Department

Business Analyst

Job Description:

• Discover, Evaluate, Analyze business requirements, and business workflow.

• Perform feasibility study and gap analysis.

• Pitch suitable solutions addressing customers’ needs.

• Collaborate with the key users, developers and technical teams throughout the project implementation to ensure a smooth transition.

• Coordinate with project manager for project assignments, schedules and oversee overall project progress.

• Provide accurate project completion schedule.

• Prepare workshops and skill transfer to customers.

• Prepare documentation for solution/technical related aspects.

Requirements:

• Bachelor degree holder in Computing, Information System, ICT, Business or related disciplines.

• Minimum 2 years software development project experience and experience in software application development / ERP / SaaS / Cloud related disciplines will be an advantage.

• Experience in business management will be an advantage.

• Excellent analytical mind, business thinking, and problem solving skills.

• Good negotiation, interpersonal and presentation skills.

• Good command of both spoken and written Chinese and English.

Full Stack Developer

Job Description:

• Provide full stack development skill for digital transformation projects or products development, including AI, low code and automation centric solution.

• Acquire a thorough understanding of business workflows and provide constructive IT solutions to business users across all relevant platforms and tools.

• Stay up-to-date on emerging technologies and apply them into operations and activities.

Requirements:

• Bachelor's Degree in computer science, information systems or equivalent.

• Sound experience with RPA tools, low-code development platforms (LCDP), SDLC. Experience in agile development progress is a plus.

• Good understanding of either one of the below JavaScript libraries and frameworks, such as AngularJS, ReactJS, VueJS, etc.

• Good understanding of either one of the backend development language, such as Python, Java.

• Understanding of the entire web development process (design, development, and deployment).

• Fluent in spoken and written English and Chinese.

BWZ Department

Product Development Expert (Security)

Job Description:

• Test and evaluate new technology.

• Analyze customer requirements and provide objective solution/service on the use of IT security requirements.

• Gather feedback from end users to continue to improve solution/service.

• Design, analyze and implement efficient IT security systems and collaborate sales kit of solution/service.

Qualifications:

• MBA in Information Systems, preferred.

• Proficient with Linux, Windows and MacOS.

• Experienced with penetration testing and techniques.

• Experienced in installing security software and documenting security issues.

• 3+ years of experience in information security.

Professional Service Department

Project Manager

Job Description:

• Monitor and coordinate with engineers and sub-contractors in developing IT infrastructure design, preparing documents and report

• Monitor and supervise the sub-contractors in completing their assignment

• Manage performance of vendors and sub-contractors

• Develop comprehensive and detailed project plan to monitor and track project progress, ensure all projects are delivered on-time.

• Manage IT infrastructure projects including IP network, IP telephony, End-User Computer, Server, Storage, Security, etc.

• Perform project management functions including scope management, resource and schedule management, risks and issues management, quality management, change control, etc.

• Manage stakeholder relationship and work with client management level, vendors, sub-contractor and Boardware Service Team

• Report project status effectively to client management and Boardware Management

• Report and escalate to management as needed

• Perform other related duties as assigned

Requirement:

• Bachelor degree in Information Technology, Business or related discipline

• Minimum 1 year experience in IT

• Knowledge and working experience in IT, especially in System Integrator industry

• Ability to manage and complete multiple projects according to priorities and deadlines

• Good command of both written and spoken English, Cantonese. Mandarin is an advantage.

Professional Service Team – Network Engineer

Job Description:

• IT project implementation and documentation.

• Network / Security / Cloud solution.

Requirement:

• At least 1-year post-sales support experience and hands-on experience on Network / Security, cloud, solutions.

• Knowledge of the Network Switching & Routing: OSPF, BGP,HSRP/VRRP, VPN, MPLS and QoS etc is required.

• Holder of HCIA, HCIP, HCIE certification or equivalent.

• Experience in Network - Huawei/H3C, Firewall – Hillstone / Huawei / H3C / Sangfor is an advantage.

Professional Service Team - System Engineer

Job Description:

• IT project implementation and documentation.

• Server / virtualization / OS / storage / Cloud solution.

Requirement:

• At least 2-year post-sales support experience and hands-on experience on Server / OS, virtualization/cloud, SAN storage solutions.

• Experience with enterprise virtualization platform such as VMware, Hyper- V is preferable.

• SAN storage (e.g., Dell EMC / Huawei) and Server (Dell, H3C, HPE) experience would be advantage.

• Experience in Microsoft 365, Microsoft Azure, Amazon Web Service (AWS) is an advantage.

Maintenance & Ongoing Support Team - Network Engineer

Job Description:

• Perform network maintenance and upgrades including service packs, patches, hot fixes and security configurations.

• Configuration of infrastructure solution, including but not limited to, routing and switching, voice, firewall.

• On-duty support.

Requirement:

• Good knowledge on Ethernet/TCP/IP/IP routing protocol / LAN switching /

• Network security.

• HCIA / CCNA Level or above.

Maintenance & Ongoing Support Team - System Engineer

Job Description:

• Perform maintenance and system upgrades including service packs,

• patches, hot fixes and security configurations.

• Configuration of infrastructure solution, including but not limited to Microsoft enterprise administration, Backup, virtualization & storage.

• On-duty support.

Requirement:

• Good knowledge on Microsoft AD, Exchange / VMware / Backup Software.

• HCIA / CCNA Level or above.

Sales Department

Account Manager

Job Description:

• Maintain relationships with prospects, recommending IT solutions to fit their needs.

• Identify new products by remaining current on industry trends, market activities.

• Market / Domain knowledge (Application / Software / ELV / IT).

Requirement:

• University graduated or above.

• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.

• Proficient in speaking and writing in English and Cantonese; knowledge of Mandarin is an advantage.

Human Resources Office Contact

Telephone: +853 2822 9801

Email: hr@boardware.com

WeChat: BoardWare_HR

天比高廣告澳門招聘

天比高廣告立足澳門18年，一直致力開拓澳門戶外媒體網絡，擁有澳門很多大牌的獨家媒體運營權。我們秉承“銳意創新”的經營理念，不斷整合平面、電視、及大數據等多媒體資源，為客戶提供一體化的廣告媒體策劃服務。

Website: tenco.com.mo

廣告業務經理

主要工作範疇：

• 負責公司的廣告業務拓展、推廣工作；

• 責客戶的業務聯絡，開發目標客戶，建立和維護客戶關係；

• 執行和協助廣告總監的工作事務；

• 組織、策劃及執行公司的廣告業務項目。

職位要求：

• 有相關業務經驗者優先；

• 熟悉廣告公司和媒體廣告的運作規律；

• 具有較強的客戶開發意識，能獨立開發客戶；

• 溝通能力強，做事積極主動；

• 流利中文及粵語、簡單英文的閱讀、交流、書寫。

申請方式：

本公司福利完善，環境良好，設有良好的晉升機制和培訓，所有員工均享有社保、周假、法定假期及有薪年假。

有意者將個資料及履歷電郵至：tencohr@gmail.com

HSBC & HSBC Life 澳門招聘

香港上海滙豐銀行 The Hongkong and Shanghai Banking Corporation Limited

Established in 1972, HSBC Macau Branch offers a comprehensive range of banking services to its customers. Its retail banking and wealth management business focuses on the HSBC Premier service, which is HSBC's global wealth management proposition, offering unique banking and wealth management services to local citizens and customers with international background or needs. Its commercial banking includes import / export financing, commercial loans, payment and cash management, trade and supply chain, and SME banking services.

職位空缺 JOB OPENINGS:

Business Financial Crime Risk Lead – Macau

Description:

The Business Financial Crime Risk lead will play a significant and critical role in the success of Wealth & Personal Banking (WPB)’s objectives and outcomes with regards to deterring, detecting, and protecting against financial crime risk. The role will report to Head of Wealth and Personal Banking and be responsible for a number of key financial crime activities, specifically, Sanctions, Anti-Bribery & Corruption (AB&C) and oversight over the Client Selection & Exit Management (CSEM) processes for WPB. As a people leader with direct accountability of the above activities, the individual must ensure the primary operational aspects are managed effectively to achieve strategic business and customer outcomes in a sustainable, ethical and cost-effective manner, and in accordance with the Financial Crime Global Standards, working closely with local, Regional and Global stakeholders.

Job Roles & Responsibilities:

• Drive policy implementation relating to Global WPB Customer Due Diligence (CDD) Lines of Business Procedures, regulatory requirements and local risk appetite including customer on-boarding, CDD periodic review and processes;

• This role also represents for Head of Customer Selection and Exit Management (“CSEM”) Secretariat, collect all required client information that will ensure the efficient decisioning and execution of the decisions around customer exits;

• Responsible for the management of both Name Screening and Transaction Screening system, including existing system maintenance, identifying areas for improvement, and proposing solutions;

• Provide concise and timely reporting and updates for various governance forums and committees on the status of CDD related to projects, key milestones, streamlining initiatives, blockages, challenges, risks, and issues;

• Provide consultancy and prepare procedural updates to support all CDD users in multiple CDD related initiatives including risk mitigation, projects, audits and reviews, and system issues resolution etc.

• Own and oversee effectiveness of financial crime controls and be point of escalation for any complex matters and cases, by providing subject matter expert (SME) input to relevant stakeholders;

• Build strong relationships, adopting a join-up approach, to support execution of operations at pace and with minimum conflict;

• Work closely with various stakeholders including business users, operations, IT, Compliance to proactively manage all the potential financial crime risk identified from projects, ensure effective project governance, and recommend any risk mitigating measures when required.

Job Requirements:

• Minimum of a Bachelor degree;

• Relevant years of experience in Banking or Financial Services covering financial crime or risk management;

• Knowledge of Financial Crime Risk issues, typologies and trends, as well as awareness of Financial Crime Compliance Regulations;

• Sound knowledge on retail banking business;

• Proficiency in both English and Chinese;

• Strong planning, analytical, and well developed leadership and management skills;

• Strong interpersonal skills with the ability to communicate effectively at all levels and with senior managements;

• Proficient in Microsoft office, including Excel and Powerpoint;

• Track record of proactive issue identification with swift resolution, mitigation and governance;

• Ability to prioritize and work independently under pressure;

• Excellent verbal and written communications skills and ability to communicate complex issues in writing.

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=251593

GTRF Sales Manager – CMB - Macau

Principal Responsibilities:

• Establish new client relationships and strengthen existing ones.

• Communicate new products and propositions to clients.

• Identify potential trade financing opportunities in the market and escalate these where appropriate to cater for client demand.

• Manage key relationships with internal and external stakeholders, developing and maintaining strong working relationships.

• Work with Client Implementation Services in a timely fashion to ensure an efficient transition process for complex clients.

• Support achievement of the HSBC vision, Values, goals and culture in personal behavior, actions and decision making

• Provide technical leadership and support technical excellence by searching out external best practice, monitoring technical and professional developments, sharing knowledge, and encouraging others to do the same in the best interests of HSBC and its customers.

• Develop and recommend changes and improvements to operating models, procedures and practices based on subject matter expertise and understanding of HSBC and market best practice.

• Communicate and adhere to HSBC policy and procedures in order to ensure good operational, financial and project management, policy and procedural compliance and early identification and effective resolution or escalation of issues that arise

Qualifications:

• Bachelor’s degree in finance, International Trade, Business, or related discipline

• Extensive knowledge of global trade and receivables finance, services, products, and techniques

• Good understanding of the market trends, competitive environment, and regulatory environment

• Detailed knowledge if Credit and Risk including techniques to mitigate risk.

• Proven ability in identifying and meeting customer needs through matching a broad range of products and services.

• Ability to interact with business customers at all level.

• Good interpersonal skills and ability to interact and build relationships with internal and external stakeholders.

• Excellent communication skills, including written, verbal, and the ability to deliver compelling presentations in English, Cantonese, and Mandarin

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=257323

Premier Relationship Manager I – WPB - Macau

Principal Responsibilities:

• The main roles of the job holder ensure the successful implementation of business strategies and Wealth & Personal Banking’s profitability through achievement of customer retention, growth of high value targeted customers, business goals of the branch and customer satisfaction as well as to support the implementation of all related activities / initiatives.

• To contribute to the Bank’s service and sales goals and profitability by proactively growing the HP portfolio through regular meeting as per customer needs, and achieving RBIF scheme

• To contribute to the growth of customer portfolio by initiating proactive customer contacts to build, cement and reinforce relationship with own portfolio customers.

• Manage existing relationship with those high-net-worth customers by obtaining net new funds and develop new relationships from clients.

• Acquire new Premier relationship and manage all aspects of a portfolio of Premier customer relationships.

• Comply with Global guidance and financial crime activities, observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.

• Complete the CDD/EDD reviews promptly with quality outcome.

Qualifications:

• 2-3 years banking experience

• Customer service focused mindset

• Possess good knowledge of WPB products including general banking insurance through internal accreditation and external regulatory requirement (AMCM) to obtain Insurance License

• Good selling and presentation skills

• Fluent in spoken and written in English, Chinese and Putonghua

• Good communication and interpersonal skills

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=256379

Performance Services Manager – DBS - Macau

The Performance Services (“PS”) team provides support to the Macau Chief Operating Officer (“COO”) across key areas including change execution, financial management, non-financial risk, third party management oversight and people.

The candidate will report directly to the Macau COO, and play an important role in defining and supporting the COO office strategy and deliverables, collaborating closely with all other lines of business and functions across HSBC Macau.

Principal Responsibilities:

• Change Execution – managing change, either internally or externally driven, on a continuous improvement basis

• Communication – developing and executing communication plans, with Region/Country Communications

• Service Performance Management – supporting with managing any “services” delivered to business, with appropriate benchmarks, metrics and reporting on efficiency, effectiveness and success of those “services”

• Financial Management –provide support in robust financial planning, management, tracking and reporting, with Global/Regional/Country Finance

• Governance & Documentation – provide support in ensuring appropriate and consistent governance is developed and implemented with robust documentation and supporting management

• Organizational Design – maintaining and continually reviewing organizational designs

• People – support with developing and implementing people strategies with Region/Country/Global HR

• Project execution – support with region/country specific programmes supporting Group COO strategic actions’ execution or provide governance oversight on cross-line of Global Business / Global Functions

• Non-financial Risk management – support with the management of non-financial risk and ensuring risks are managed consistently and effectively across all businesses and functions in line with the agreed risk appetite.

• Continue to improve the oversight and governance of Third Party Risks. This involves early identification of emerging risks, issues and themes that may require management attention and remediation.

• Preparation of governance committee papers and specific Governance meetings packs under the responsibility of Performance services team.

Qualifications:

• Experience in risk management related activities

• Educated to graduate degree level in business management related field or associated relevant business experience

• Extensive experience in banking/ financial services, preferably in a global organization

• Proven experience in financial budgeting, strategic planning, communication, and people management processes

• Proven project management experience with an ability to influence senior stakeholders

• Previous background of working in a matrix organization structure; ability to persuade individuals at different levels

• Good verbal and written communications skills required in English; other language abilities are advantageous

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=255804

General Banking Officer (BDO) - WPB - Macau

Principal Responsibilities:

• Support the GBM / BM in developing & implementing S&S plan for the branch. Ensures the performance objective set under RBIF scheme are achieved.

• Identify potential customers with HMLs, credit cards, Premier a/c, PIB and general insurance products.

• Ensure that banking hall environment is friendly, efficient & professional, with effective merchandising.

• Collect market intelligence, & report customer feedback, usage, receptiveness etc to BM.

• By providing consistently high level or service delivery and efficiency to Premier and general banking customers.

• By providing one-stop personal banking services, handling customers’ enquiries and resolving customers’ complaints efficiently and professionally.

• Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.

• Assist in driving the Bank’s value and build a customer centric and risk adverse culture.

• To contribute the continuous improvement of the Bank’s service & sales processes and standards.

• To support Premier Center/Premier Counter improvement initiatives, providing customer feedback of our service and ensuring compliance with statutory / audit requirements.

Qualifications:

• Customer service focused mindset.

• Prior banking industry experience would be preferable.

• Fluent in spoken and written in English, Chinese and Putonghua.

• Good communication and interpersonal skills.

• Aspired to develop your career in sales and servicing roles at retail branches.

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=209452

Counter Services Officer - WPB - Macau

Job Roles & Responsibilities:

• Deliver high standard of service to customers and meet their needs with courtesy;

• Count cash received and to check for forgeries;

• Count cash/coins paid in/out;

• Cross-sell bank products whenever opportunities arise.

Job Requirements:

• Customer-service focused mindset;

• Preferably with general understanding of bank products and services;

• Prior banking industry experience would be preferable;

• Good communication skill in English and Chinese is preferred;

• Good communication skill and basic computer knowledge.

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=229480

Local Management Associate Programme

Description:

HSBC Macau Branch offers a comprehensive range of banking services to customers, from local citizens to customers with international backgrounds or needs. With our sustained business growth, we continue to build development opportunities for our people. The Management Associate Programme provides you with the opportunities to gain valuable experience on how to analyze, prioritize and act on goals from a strategic leadership perspective as well as to explore your skills and knowledge in Banking Operations.

For: Final year students or graduates with less than 2 years’ full-time experience

Duration: 24 months

Start Date: June 2025 onwards

Location: Macau

Principal Responsibilities:

• As part of the programme, you will undertake attachments in product, customer facing and business risks in various Banking functions.

• Provide a wide spectrum of quality support to Managers to enable them to drive revenue, improve client engagement and maximize operational efficiency.

• Assist to prepare appropriate analysis and preparation of proposals, presentations and pitches to prospective customers.

• Assist to develop and maintain cordial customer relationship and provide quality customer services.

• Assist to prepare for credit proposals and monitor account performance, product development, customer analysis and pre-pitching research.

• Assist to conduct regular and effective credit reviews and visit customers' operational facilities to take proactive control measures to ensure credit quality.

• Assist to provide ongoing risk monitoring including Global Standards, sanctions, Anti Money Laundering alerts and act as an escalation point for risk issue response.

Qualifications:

• Permanent resident of Macau or holding a valid Macau ID.

• Bachelor’s degree or above, a final year student from an accredited university or graduate with less than 2 years’ full time experience.

• Previous work experience and exposure in credit and relationship management, product development and customer relationship management preferred.

• Excellent verbal and written communication skills in English, Mandarin and Cantonese.

• Good level of business acumen and commercial awareness.

• Strong analytical skills and ability to challenge.

• Strong sales and customer orientation, with ability to communicate effectively and create connection with others.

• Capable of serving as a role model for displaying openness, teamwork and integrity.

• A high degree of cooperation and teamwork with career aspiration in customer-facing roles, while retaining the ability to operate with sufficient independence and objectivity in order to review and challenge proposals from the coverage teams.

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=252767

Application Deadline : 13 March 2024

Apprentice / Internship Program

Job Roles & Responsibilities:

• Understand the overall concept and functionality aspect of the department

• Perform administrative duties to support the smooth operations flows within the department, eg manage database and records

• Co-ordinate and participate in bank activities and networking events

• Shadow position within the department as part of “on the job training” for a variety of duties

Job Requirements:

• College student, preferably with discipline of Business Administration or equivalent

• Proficient computer skills including Microsoft Office suite of Word, Excel, PowerPoint

• Self-directed and able to work with less supervisor

• Good communication skill

• Keen to learn new knowledge and adaptive

• Long-term relationship for 6 months and above preferable

• Year 2 - Year 3 Student preferable

Working Schedules and Benefits:

• Part-time basis

• Hourly rate paid according to confirmed work schedules

• Flexible work schedules could be discussed with concerned department

• Medical Plan entitlement

• Opportunity to move to full-time roles immediately after graduation

Opportunity Areas:

• Commercial Banking

• Wealth and Personal Banking

• Digital Business Services

• Human Resources

• Finance

Application Channel

If you are interested to learn and explore yourself while working in a multinational based environment.

Please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=186397

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

Please scan the QR code for our career opportunities and applications:

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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HSBC Life (International) Limited – Macau Branch

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking an experienced professional to join our team in the role of Insurance Specialist - HSBC Life

職位空缺 JOB OPENINGS:

Assistant Manager, Operations and Customer Service - HSBC Life, Macau

Principal responsibilities:

• Assist manager in maintaining a smooth, effective and efficient daily operations of the department;

• Maintain daily smooth and efficient operational function of customer servicing, policy servicing and claims;

• Handle enquiries and provide services to customers at service counter and hotline;

• Assist timely filing to regulators;

• Ensure timely delivery of quality services by meeting departmental benchmarks;

• Perform other duties periodically assigned by supervisors in order to meet operational and other requirements;

• Handle letters, reports and documents to maintain standard of guideline and aware of exception or irregularities promptly.

Requirements:

• University degree holder;

• Minimum 5 years of working experience in financial institutions and customer service related areas;

• Solid knowledge in insurance products;

• Effective analytical and problem solving skills;

• Excellent communications and interpersonal skills;

• Fluent in English, Cantonese and Mandarin;

• Computer-literacy;

• Self-motivated and able to work independently.

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=223671

Wealth Planning Specialist – HSBC Life, Macau 滙豐人壽保險 - 理財策劃顧問

Job Roles & Responsibilities 主要職責：

• Provide specialist advice to customers on appropriate insurance solutions and support end to end insurance sales journey in order to ensure the insurance/ protection needs of customers are well fulfilled;

  為客戶提供合適保險解決方案的專業建議，及在整個銷售過程提供支援，以確保充分滿足客戶的保險/保護需求

• Identify and capture business opportunity from affinity/ customer referrals by supporting promotion booth / making outbound call;

  透過親緣關係/客戶推薦，及不同渠道如促銷攤位 / 進行電話對外銷售中發掘機會

• Provide referral leads to Macau Branch staffs from identifying customer’s other wealth needs, or onboarding the non-bank customer;

  以了解客戶的其他財富需求，或為非銀行客戶提供服務，為澳門分行的工作人員提供轉介

• Manage customer’s insurance portfolio to ensure the highest rate of customer satisfaction and persistency;

  管理客戶的保險組合，以確保最高的客戶滿意度和可持續性

• Observe feedback from customers/ working partners and provide insight for streamlining process and coming up with new ideas on product solutions;

  觀察客戶 / 工作夥伴的反饋，以提供意見精簡流程並改善產品解決方案

• Developing business plans and formulating business strategies with sales leaders and implement the sales tactics assigned;

  與主管一起制定業務計劃並製定業務戰略，執行分配的銷售策略

• Collaborate with Branch Managers to effectively mobilize resources to delivery insurance solution for fulfilling the needs of customers;

  與分行經理合作，有效調動資源以提交滿足客戶需求的保險解決方案

• Promoting and enhancing the brand and image of HSBC Life and the Bank

  促進和提升滙豐人壽和銀行的品牌和形象

• Ensure that the service delivered by various branches are being benchmarked and are of top quality.

  確保對各分行提供的服務進行基準測試，並達到最高質量

Qualifications and Requirements:

• University Degree Holder

  大學學位持有人或同等學歷

• Passed Insurance Intermediaries Qualifying Examination Paper 1, 3 and 5 is preferred

  持有有效保險中介人資格考試卷一、三 和 五

• Experience in business development, client servicing or distribution support within banking or life insurance or other customer servicing industries

  有於銀行或人壽保險從事業務發展，客戶服務, 分銷工作等相關經驗

• Knowledge in Life Insurance Products is preferred

  對人壽保險產品有透徹的了解

• Strong coaching skills and strong business acumen

  敏銳的商業洞察力及有能力輔導團隊

• Solid knowledge in driving and implementing business strategy

  有能力幫助推動與實施企業戰略

• Strong proficiency in Microsoft Office

  熟悉Microsoft Office之操作如EXCEL、WORD等

• Excellent Communications and Interpersonal Skills

  工作主動，具有良好的溝通能力、創新思維，及團隊協作意識

• Fluent in English, Cantonese and Mandarin

  具流利的廣東話、普通話、英文語言能力

• To be considered for this role, the relevant rights to work in Macau is required.

  要被考慮這個職位，相關人士必須為有權利於澳門工作。

Interested candidates, please apply directly via 有意應徵者，請透過以下鏈結申請：

https://mycareer.hsbc.com/ExternalApply?pipelineId=182489

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Employee Education Benefits Program

• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

Please scan the QR code for our career opportunities and applications:

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited / HSBC Life (International) Limited.

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You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

BCM Bank 澳門商業銀行招聘

Established in 1974, BCM has been one of the leading financial institutions in Macau providing comprehensive and consolidated financial products and services, actively serving its customers and contributing to the development of the Territory's economy with 14 branches and self-service banking centres covering all over Macau.

As an employer, BCM emphasizes employer-employee commitment with the aspiration of making BCM not just a bank, but a home. In addition to providing its staff members with a comprehensive remuneration package and benefits, BCM actively advocates and promotes Staff Engagement, Work-Life Balance and two-way Communication through establishing an open and engaging corporate culture. Management of BCM is committed to build the organization as one of the best work places in Macau, such that our staff can be at their best to learn, grow, achieve and contribute, for a fulfilling career. We recognize the hard work of our staff and value their ideas, providing ample opportunities for them to speak up. If you are looking for a career instead of a job, BCM is the right place for you to set off your career path.

We are inviting competent and highly-motivated candidates to join us in providing the highest standard of financial services to our customers. Invest in your future by joining us to invest in your career!

Posts are opened for the following areas:

Management Trainees

• Management Trainees

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Branch Management

• Manager

• Branch Manager

• Deputy Branch Manager

• Relationship Manager

• Senior Teller / Teller

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Compliance Office

• Senior Officer

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Customer Information Maintenance

• Officer

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Information Technology

• Senior Manager / Manager – Application Development Team

• System Analyst / Senior Programmer

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Retail Direct Sales

• Relationship Manager

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(All information provided will be treated in strict confidentiality and used solely for recruitment purposes and handled by the Human Resources Department of the Group Head office and BCM Bank at the same time.)

逸苗醫療集團澳門招聘

逸苗醫療集團，扎根於⾹港、澳⾨及深圳等⼤灣區城市,現營運7間⼤型專科及綜合醫療中⼼，提供跨地域綜合專科⾨診服務。逸苗的專業醫療團隊彙集多個醫學領域精英，包括兒科醫⽣、⼩兒外科醫⽣、⽪膚科醫⽣、整形外科醫生、⽛醫、精神科醫⽣、臨床⼼理學 家、外科醫⽣、泌尿科醫⽣、婦產科醫⽣、乳腺外科醫⽣、全科醫⽣、註冊脊醫、註冊 助產⼠、註冊營養師、國際認證泌乳顧問（IBCLC）、⾔語治療師、職業治療師及註冊護⼠，群賢畢⾄。逸苗醫療集團秉持「誠信為本、病⼈為先」的 經營理念，通過科學化、專業化及國際化的醫學療程，凝聚其專業團隊的⼒量，為我們的客⼾專屬設計頂⾼標準的醫療服務，以及貴賓般的周到豪華體驗。

官方網址: https://luxmed.com.hk/

官方電郵: macau@luxmed.hk

招聘職位：

初級美容師 / 資深美容師

薪金：平均月薪可達 25K - 35K 以上

包薪：無條件包薪培訓3個月

工作時間：每天8小時工作，最少每週4天工作制

假期：每月例假高達12天,每年最多 21 日有薪年假

條件：澳門身分證、廣東話

工作範圍：

• 熟悉皮膚結構、醫療美容專業知識，熟練生活美容專案操作；

• 耐心、細心瞭解客戶情況，做好相關專案操作及服務;

• 為客人提供專業的面部與身體護理美容療程,如清潔補水、祛痘嫩膚、祛斑美白、面部抗衰、纖體瘦身等儀器

• 瞭解客人所需及跟進療程記錄和效果，保持長遠及良好的關係

• 分析客人皮膚狀況，建議合適護膚方法

入職要求：

• 具良好語言技巧、優質服務態度、積極主動及團隊精神

• 有責任心、守時、有禮，有1-2年或以上相關工作經驗較佳;

• 持專業美容文憑或ITEC證書優先

• 具皮膚科診所或醫美機構經驗優先

• 待客由心出發、熱誠有禮、良好笑容、有愛心、品格正直

• 良好溝通技巧、服務熱誠及團隊精神

• 要求有良好的溝通談吐，性格溫和，親和力強，責任心強，服務意識強，工作耐心細緻 ；

• 能操流利廣東話,懂英語及普通話者優先考慮

• 可即時上班者可獲優先考慮

醫護助理

薪金：MOP 14,000 - MOP 30,000

工作範圍：

• 協助醫生進行診治療程、準備療程用具及儀器操作

• 辅助醫生進行醫學美容療程

• 為客人提供咨詢服務及醫美皮膚科知識等資訊

• 負責診所日常運作，如預約、登記及處理查詢

• 日常維護及保養診所儀器設備

• 處理日常客戶服務及一般電腦文書工作

• 跟進客戶需求及提供貼心服務

入職要求：

• 1 年或以上工作經驗者優先

• 具診所或醫美機構經驗優先

• 待客由心出發、熱誠有禮、良好笑容、有愛心、品格正直

• 良好溝通技巧、服務熱誠及團隊精神

• 能操流利廣東話,懂英語及普通話者優先考慮

前台文員

薪金：MOP 14,000 - MOP 25,000

工作範圍：

• 負責診所日常運作，如預約、登記及處理查詢

• 接待病人，櫃檯掛號、登記初診姓名或調出複診記錄

• 安排就診時間，編定先後次序

• 將病歷及有關資料文件併案存檔

• 負責診所日常客戶服務工作

• 登記，處理病人紀錄及一般診所文書工作等

• 處理日常客戶服務及一般電腦文書工作

入職要求：

• 1 年或以上工作經驗

• 具診所或醫美機構經驗優先

• 待客由心出發、熱誠有禮、良好笑容、有愛心、品格正直

• 良好溝通技巧、服務熱誠及團隊精神

• 能操流利廣東話,懂英語及普通話者優先考慮

澳門臨床皮膚科或醫學美容醫生

薪金：MOP 30,000 - MOP 100,000

工作時間：10:00 - 19:00 ( 每週 5 日半工作制，無須輪班或者夜班 )

假期：每月 6 日假期,每年最多 21 日有薪年假

上班地點：南灣商業區

工作範圍：

• 顧客諮詢，了解顧客需求及提供醫療專業諮詢服務

• 檢查病人之身體狀況及查閱有關檢驗報告

• 提供皮膚科及醫學美容相關專業建議及治療

• 提供微整治療,包括光子嫩膚、皮秒激光、射頻、超聲刀、埋線、填充針劑

• 熟悉操作電音波及激光儀器(超光子,超皮秒,二氧化碳激光脫疣)

入職要求：

• 具有澳門衛生局頒發有效的執業西醫牌照;

• 臨床醫學學士學位或以上學歷;

• 有皮膚科或醫美經驗者優先；

• 歡迎經驗醫生加入；

• 待客由心出發、熱誠有禮、良好笑容、有愛心、品格正直

• 良好溝通技巧、服務熱誠及團隊精神

• 能操流利廣東話,懂英語及普通話者優先考慮

• 具了解醫美市場生態及競爭分析能力尤佳

澳門執業註冊護士 / 護士長

薪金：MOP 20,000 - MOP 40,000

工作時間：10:00 - 19:00 ( 每週 5 日半工作制，無須輪班或者夜班 )

假期：每月 6日假期,每年最多 21 日有薪年假

上班地點：南灣商業區

工作範圍：

• 提供醫療和護理服務,例如疫苗注射、分派藥物、抽血等服務

• 為客人提供咨詢服務:疫苗接種、兒科保健及醫美皮膚科知識等資訊

• 處理日常客戶服務及一般電腦文書工作

• 跟進客戶需求及提供貼心服務

入職要求：

• 1 年或以上工作經驗

• 持有澳門衛生局執業註冊護士證書

• 具兒科疫苗接種經驗或醫美集團經驗優先

• 待客由心出發、熱誠有禮、良好笑容、有愛心、品格正直

• 良好溝通技巧、服務熱誠及團隊精神

• 能操流利廣東話,懂英語及普通話者優先考慮

醫學美容顧問咨詢師

薪金：MOP 20,000 - MOP 50,000

工作時間：10:00 - 19:00 ( 每週 5 日半工作制，無須輪班或者夜班 )

假期：每月 6 日假期,每年最多 21 日有薪年假

上班地點：南灣商業區

工作範圍：

• 為顧客提供一對一的醫學美容相關知識相關療程服務

• 光子嫩膚、皮秒激光、射頻、超聲刀、埋線、填充針劑

• 提供改善皮膚問題方案

• 能夠提供專業的醫學美容護理知識

• 跟進每位顧客的療程紀錄

• 醫學美容療程銷售及客戶服務

• 美容保養品諮詢銷售及使用建議

• 維護店內客戶良好關係

• 推廣店內各項活動

• 醫美相關現場經驗者佳

• 善溝通協調/需具高度抗壓性 / 刻苦耐勞 / 可承受業績壓力

• 協助醫生進行診治療程

• 負責診所日常運作，如預約、登記及處理查詢

• 為客人提供咨詢服務:疫苗接種、兒科保健及醫美皮膚科知識等資訊

• 處理日常客戶服務及一般電腦文書工作

• 跟進客戶需求及提供貼心服務

入職要求：

• 1 年或以上相關工作經驗

• 具醫美集團工作經驗優先

• 待客由心出發、熱誠有禮、良好笑容、有愛心、品格正直

• 良好溝通技巧、服務熱誠及團隊精神

• 能操流利廣東話,懂英語及普通話者優先考慮

社交媒體及網絡運營專員

薪金：MOP 18,000 - MOP 30,000

工作時間：10:00 - 19:00 ( 每週 5 日半工作制，無須輪班或者夜班 )

假期：每月 6 日假期，每年最多 21 日有薪年假

上班地點：南灣商業區

工作範圍：

• 負責社交媒體帳戶日常管理， 包括文章撰寫、圖片設計 、 視頻製作 、策劃、執行媒體活動等 ( 包括但不限於 YouTube 、 Facebook 、微信、小紅書，抖音、Instagram等）

• 定期對運營內容、數據進行分析，並提供報告及優化方案

• 設計文案,策劃市場推廣方案

• 協助廣告、網站設計和品牌推廣等

• 通過不同宣傳途徑來推動公司活動

• 拍攝及製作短片或設計海報，將內容推廣到社交媒體

入職要求：

• 有 2 年相關工作經驗

• 懂得拍攝及影片剪接 (PS, AI, Premiere/Final Cut Pro)

• 熟悉社交媒體運作 (FB、Wechat、小紅書、IG、YouTube)

• 設計宣傳帖文及海報 (Canva、Photoshop、AI)

• 熟悉社交媒體、港澳及內地網絡文化 ，善於與用戶交流﹔

• 對新事物有學習熱情、對社會事件有洞察能力﹔

• 具備圖片製作與視頻製作能力優先；

• 流利中文(普通話及粵語)及英文讀寫和表達能力；

• 良好溝通技巧、獨立工作能力、抗壓性強

員工可享有完善福利包括：

• 國際級皮膚科及醫美專家導師主導在職有薪培訓

• 佣金制度、出勤獎金

• 有薪年假及例休假

• 專業培訓、進修資助、介紹人獎金

• 免費皮膚醫美及醫療福利

• 員工及親友療程及產品優惠、生日及節日禮物等

工作時間：

• 工作時間：10:00 - 19:00 ( 每週 5 日半工作制，無須輪班或者夜班 )

• 假期：每月 6 日假期,每年最多 21 日有薪年假

• 上班地點：南灣商業區

申請方式：

1. 電郵：macau@luxmed.hk

2. 微信：ZM59440652