Interested applicants please send application letter to e-mail address: hr@ctm.com.mo
澳門電訊有限公司誠聘以下職位： Companhia de Telecomunicações de Macau invites application to the posts of:
技術員，基建及接入 (供電系統) (Ref. 359)
工作範圍：
負責電訊大樓及戶外機站的供電及照明安裝及維修服務
為通訊設備，提供電源系統安裝及維修工作
為突發及緊急的電力故障，提供支援及協助
職位要求︰
高中畢業或技術相關學科的大學學歷
能操及書寫流利中英文
具基本低壓電力知識
具供電及照明工作經驗者，優先考慮
持澳門勞工事務局發出的初級維修電工證
持澳門勞工事務局發出的有效職安卡
持有效的澳門駕駛執照 (汽車及電單車) 及具駕駛經驗
技術員，基建及接入(冷氣系統) (Ref. 266)
工作範圍：
負責電訊大樓及戶外機站的冷氣系統安裝及維修服務
為突發及緊急的冷氣系統故障，提供支援及協助
職位要求︰
高中畢業或技術相關學科的大學學歷
能操及書寫流利中英文
具冷氣系統工作經驗者，優先考慮
持澳門勞工事務局發出的初級維修電工證
持澳門勞工事務局發出的有效職安卡
持有效的澳門駕駛執照 (汽車及電單車) 及具駕駛經驗
Officer, AI & Big Data Innovations (Ref. 598)
Job Description:
To assist team manager in the implementation of AI & Big Data strategies for enhancing data-driven decision making across the organization
Assist to formulate service pricing, strategic planning and performance review
To prepare reports on findings and project status to management and stakeholders
Understand the needs of customers and prepare business proposal
To conduct product presentation tailored to customers’ requirement
Assist to leverage data insights & build predictive models for supporting business objectives through innovative technologies
To manage suppliers / vendors to meet business requirement
To provide training and support to staff on AI and big data tools and methodologies
Requirements:
Degree Holder in Computer studies / Business Information System or related discipline
Fluency in both spoken/written English and Chinese
Fluency in Putonghua will be an advantage
Three years or above working experience related to data analysis or models build up
Ability to convey technical concepts to non-technical audience
Good knowledge of AI & Big Data services will be an advantages
Good analytical skill and attention to details
Good communication & interpersonal skill
Senior Clerk, Marketing Communication (Ref. 151)
Job Description:
To prepare promotional & advertising materials for all marketing campaigns
To participate in planning and execution of promotional activities for company products / service
To manage overall display & tidiness for retail shops
To manage marketing channel in an cost effective manner
Coordination on events & other sales activities
Requirements:
Degree holder in Marketing or Communications
Fluency in spoken/written English & Chinese
Experience in marketing area preferable
Creative, self-motivated and multi-tasking
Able to work independently and under pressure
Willing to work overtime and meet tight deadlines
Holder of valid light vehicle driving license preferable
Senior Clerk, Product Management (Ref. 566)
Job Description:
To manage the performance, effectiveness and life cycle of company products via comprehensive and in-depth analysis
To interpret data, information & analysis that support business growth & development
To handle daily operation & regular reports
To handle & take care operation issues
Requirements:
Degree holder in Business or Management
Fluency in spoken/written English and Chinese, fluency in Putonghua is an advantage.
1 to 2 years of experience in commercial sector
Pro-active with good communication skill
Good analytical thinking and organizing skills
Knowledge / concept of inventory management is an advantage
Awareness of CTM products & services is an advantage
General Manager, Corporate Reporting & Control (Ref. 597)
Job Description:
Provide financial analysis and performance reporting to Senior Management, Board of Directors and Group Companies.
Develop operating plans and forecasts, monitor financial performance and review with various departments on a monthly basis.
Closely liaise with various departments to produce timely and insightful reports that assist in decision-making.
Provide analytical support and assessment on capital investments with monthly progress monitoring and reporting.
Liaise with the Group on internal audits & investigations, ensure the recommendations are properly and timely implemented by the relevant departments.
Ensure the internal controls in the company are operating effectively and provide support to develop new control policies and procedures for improvement.
Requirements:
Degree holder in Accounting / Finance or relevant disciplines
Professional accounting certification like ACCA , CPA
Fluency in spoken / written English & Chinese
Fluency in spoken Putonghua is an advantage
5 years or more of managerial experience in finance / accounting / audit sector
Strong leadership and communication skills
High level of integrity and business acumen
信差 (Ref. 356)
工作範圍：
負責送遞公司日常往來文件
支援行政部日常工作
職位要求：
初中三程度或以上
能操及書寫中文, 懂英文更佳
具相關經驗優先考慮
與其他組員輪流在週末提供送遞服務
持輕型汽車及重型電單車駕駛執照
Technician, Service Operation Centre (Ref. 407)
Job Description:
To provide support in Network Operations in the areas of mobile, fixed, data and internet networks
To handle network faults and maintenance and give technical support for special events
To assist in network planning and implement network expansion
To monitor and improve the network performance and quality of services
Requirements:
Degree holder of Computer Science or related IT discipline
Fluency in spoken/written Chinese and English
Fluency in Putonghua will be advantageous
To provide standby and call-out support during non-office hour including night period
Holder of light vehicle or motorcycle driving license preferable
Officer, Purchasing (Ref. 568)
Job Description:
To provide purchase support to internal customers especially on consumer products/service and general building/administration
To analyse purchase requirement, strategy planning, sourcing, negotiation and contractual arrangement
To effectively manage the performance and services provided by suppliers for meeting business changing needs
To achieve the best purchasing result by gaining / balancing competitive advantages under company policy and leveraging overall needs across different requirements from various sectors
To prepare and deliver key purchase and recommendation report/presentation
Requirements:
Degree holder in Business Administration
Fluency in spoken/written English and Chinese
Fluency in Putonghua will be advantageous
3 to 5 years of experience in purchasing or related market sector
Good communication, analytical and interpersonal skills
Good pro-activeness and independency
Project Manager, AI & Big Data Innovations (Ref. 544)
Job Description:
To be responsible for planning and defining the scope, activities and priority of the project
To prepare project budget, oversee, monitor and control budget expenditure
To take care and keep track of documents and relevant information with regard to project timeline and cost estimation
To monitor and report project status in accordance with the approved scope, timeline and budget
To communicate closely with Project Sponsor and Stakeholders regarding changes and progress
To perform risk analysis, address and manages the issues during implementation for the sake of project effectiveness
To explore new solution and trends associated with the development of Smart City and 5G technology
Requirements:
Degree holder in Information Technology / Computer Science or any related disciplines
Fluency in spoken and written English & Chinese
Fluency in Putonghua is an advantage
3 years or above experience in managing middle to large scale IT projects
Sound experience in developing software or website
Holder of PMP is an advantage
Good communication, leadership & presentation skills
Senior Manager, IT Infrastructure (Network Administration) (Ref.593)
Job Description:
To develop and maintain the architectural design for IT systems and network
To manage systems and network performance monitoring and capacity planning
To manage Cloud and related systems requirements and development
To manage IT infrastructure projects, evaluate systems and network technologies for business requirement
To develop and maintain policies, standards and procedures
Provide technical leadership and escalation support for resolution of IT infrastructure incidents and problems
Conduct implementation of network changes and upgrades
Drive operational efficiency and maintain high standards on mission critical network operations
Requirement:
Degree holder in Computer Science / Information Technology / Business Information Systems or equivalent
Fluency in spoken/written Chinese and English
5 years of experience or more in design, implementation and support of mission-critical IP networks
Experience in LAN/WAN/MAN architecture design, network topology design, data centre network design
Experience in firewall, routers, switches, VPN, SDN, SD-WAN, Cloud computing and overlay network technology
Holder of one or more of professional certificates like CCNP, CCIE, HCIP, HCIE is a definite advantage
Strong writing skills of business requirements
Sound experience in project management
Senior IT Specialist, IT Infrastructure (Cloud Services Management) (Ref. 594)
Job Description:
To perform administration and support for IT managed services and Cloud services
To perform incident response by 7x4 standby support
To develop policies, standards and procedures
To assist in design, management and perform implementation for IT services
To assist in systems and network performance management
To perform evaluation on IT systems and network technologies
To perform drill testing and disaster recovery planning
Requirements:
Degree holder in Computer Science / Computer Information Systems / Network Engineering or related discipline
Fluency in spoken / written English & Chinese
2 to 3 years of experience in administration of Windows servers, Linux, networking or public cloud
Sound knowledge on security control, ISO27001 & ISO20000
Experience in monitoring SNMP tools ; supporting email systems preferable
Holder of MCITP, LPI or CCNA preferable
Good communication and analytical skills
Customer Service Executive, Customer Service Provision (Ref. 413)
Job Description:
To handle work assignment for both installation & maintenance services
To manage installation & maintenance appointment with external & internal customer
To manage SLA and field resources
To coordinate special event and compile service information for order delivery
To provide analysis report to management on regular basis
Requirement:
Degree holder
Fluency in spoken/written Chinese and English
Knowledge of Putonghua will be advantageous
Good PC knowledge in MS office
Good communication and organizing skill
A good team player with strong ability to meet assignment and project deadline
Senior Clerk, Planning & Development (Ref. 314)
Job Description:
To assist in establishing partnership with external business parties
To conduct business analysis for identifying market needs and potential business
To monitor and analyze performance and procedures of existing products & services
To work closely between internal department and external partners for implementation of new products and service enhancement
To coordinate with related marketing parties for establishing appropriate communication channels for delivering new and enhanced services
Requirements:
Degree holder in Marketing / Business / MIS or equivalent
Fluency in spoken / written English & Chinese
Creative, pro-active with good organizing skill
Project Management or date analysis experience is preferable
Strong sensitivity to telecommunication trends and changes
Account Manager, Sales (Ref No: 248)
Job Description:
To lead and provide guidance to Senior Sales Executive in daily sales activities
To sell and promote all products and services to corporate/business customers
To achieve sales targets, provide value-added solutions to meet customer needs
To build rapport and develop long-term relationship with valued customers and achieve high level of customer satisfaction
Maximizing business opportunities from either existing or new accounts and securing customers from competitors
Requirements:
Degree holder in Business Administration or equivalent
Fluency in spoken/written English and Chinese
Fluency in Putonghua will be advantageous
3 years or above experience at supervisory position in sales area
Technical knowledge in telecom service will be advantageous
Able to develop own customer base
Result-oriented with strong communication skills
Highly independent, self-motivated and enthusiastic
Holder of valid light vehicle driving license
Technician, Data Network Development (Ref No: 585)
Job Description:
Assisting in the design and development of IP network architectures and solutions
Supporting the implementation and configuration of IP Network equipment such as routers, switches, firewalls, and other network devices
Assisting in the planning and execution of IP network infrastructure upgrades and expansions
Collaborating with network engineers and cross-functional teams to define network requirements and contribute to network planning
Assisting in troubleshooting network issues and conducting root cause analysis
Analyzing network performance monitoring and optimization activities
Assisting in documenting network configurations, processes, and procedures
Keeping abreast with industry standards, emerging technologies and best practices of IP networking
Executing new IP network equipment acceptance and validation
Requirement:
Degree holder in Telecommunications, Electrical Engineering, Computer Science or related discipline
Fluency in spoken / written English & Chinese
General knowledge of IP networking principles, protocols, and technologies
Basic knowledge of routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking
Basic knowledge of TCP/IP and IP addressing
Good communication and good team spirit to collaborate effectively with cross-functional teams
Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends
Technician, Mobile and Fixed Network Development (Ref No: 586)
Job Description:
Assisting in the development and deployment of mobile 5G network and fixed network architectures and solutions
Supporting the research and analysis of emerging technologies, industry trends and customer requirements for mobile and fixed network services
Assisting in the implementation of mobile network and fixed network service strategies
Supporting in service integration and delivery
Monitoring and analyzing service performance metrics, identifying areas for improvement
Assisting in the documentation and reporting of service development activities
Keeping abreast with industry standards, regulations, and best practices of mobile and fixed network technologies and solutions
Requirement:
Bachelor holder in Telecommunications / Electrical Engineering / Computer Science or related discipline
Fluency in spoken / written English & Chinese
General understanding of IP network technology and routing protocols (OSPF, BGP)
Good analytical and problem-solving skills to assist in assessing market needs and identifying service opportunities.
Basic project management skills to support service development
General knowledge with mobile network technologies is a definite advantage
Good ability to adapt to new technology in fast speed
Good communication and team spirit
Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends
Assistant Service Engineer, Airport O&M (Ref No: 555)
Job Description:
To carry out preventive and corrective maintenance for Airport Systems in the core areas of aviation communication, navigation, surveillance, IT & security.
To ensure all the maintenance works are carried out in accordance to the defined procedures
To coordinate the maintenance related matters with customer's representatives
To provide efficient response to the enquires from both internal and external customers regarding system status
To perform timely update of system maintenance processes
To carry out ad hoc installation works
Requirements:
Degree holder in Electronics / Communications / IT or related engineering disciplines
Fluency in both spoken/written English & Chinese
Mandatory to work on shift basis
Able to work at height
Holder of light vehicle driving license; Holder of heavy vehicle driving license is a definite advantage
1 to 2 years of experience in providing helpdesk services is a definite advantage
Good customer service concept and communication skill
To provide non-office hour support and emergency call-out when necessary
SJM Holdings Limited is the holding company of SJM Resorts, S.A. , one of the six companies authorized to operate casino games of fortune and other games of chance in casinos, under the terms of a concession granted by the government of the Macau Special Administrative Region in March 2002. SJM is the only casino gaming concessionaire with its roots in Macau.
Fidelidade – Companhia de Seguros, S.A. (hereinafter referred to as “Fidelidade”) is one of the oldest insurance companies in Europe. Fidelidade arises from the merger between two insurance companies, Fidelidade-Mundial and Império-Bonança whose origins date back to the year 1808.
In the Macau SAR, Fidelidade is duly authorized to perform insurance activities through two branches for life (including private pension funds) and non-life insurance businesses since 1999. Fidelidade has been servicing Macau with a diversified range of solutions for the protection of individual customers and companies.
Develop and implement strategies aiming to promote the organization’s mission
Create complete business plans for the attainment of goals and objectives, participating with is vision for the key strategic plans, ensuring the company fulfills its fiduciary duty, acting in the best interests of its investors and employees
Build an effective team of leaders by providing guidance and coaching to subordinate managers
Ensure adherence of the company’s daily activities and long-term plans to established policies, legal guidelines respecting ethical standards
Direct and oversee investments
Forge and maintain trust with shareholders, partners and external authorities
Act as the public speaker and public relations representative of the company in ways that strengthen its profile
Analyze management reports and decide on measures that add value to the company's financial and non-financial situation
Higher degree in Mathematics, Actuarial Science, Finance or any other relevant fields
Minimum 8-10 years’ managerial experience and proven track record as Executive Director or similar roles
15+ years in actuarial, risk and financial management
Diversified technical work experience covering a wide range of area including pricing and risk assessment of insurance products, actuarial valuation and reporting, asset and liability management, enterprise risk management, risk assessment and control, capital management (HKRBC/Solvency II), development of risk appetite statement, IFRS and investment portfolio management
Experience in developing strategies and plans
Strong understanding of corporate finance and measures of performance
In depth knowledge of corporate governance principles and managerial best practices
Strong analytical abilities and problem-solving skills
Outstanding organization and leadership abilities
Proficiency in written and spoken and written English and Portuguese; knowledge of Chinese would be an advantage
Strong technical and project management skills
Excellent communication and public speaking skills
Macau ID preferred
精算部 - 首席精算師 Actuarial Department - Chief Actuary
Ref. no.: FM.08.102024
職位內容 Responsibilities
監督公司整體產品和精算職能如下：
編製精算估值報告
監督和管理公司的所有精算職能
為產品審批委員會和高級管理層提供戰略性的精算建議
制定和實施公司政策和程序
確保精算工作符合監管要求和法規
帶領公司精算團隊並提供指導和培訓
預測金融趨勢並分析相關風險
持續關注和分析保險業的發展趨勢
作為管理層去提供戰略規劃和參與決策制定
Oversee the whole product and actuarial functions with the following focus:
Preparation of actuarial valuation reports
Oversee and manage all actuarial functions of the company
Provide strategic actuarial advice to the product approval committee and senior management
Develop and implement company policies and procedures
Ensure compliance with all regulatory requirements
Lead the actuarial team and provide guidance and training
Prepare financial forecasts and analyze financial risks
Monitor and analyze trends in the insurance sector
Participate in strategic planning and decision-making at executive level
8 + years of experience in life actuarial and at least 5 years of professional experience as a senior actuary
Fellow of the Institute and Faculty of Actuaries, United Kingdom (FIA); or Fellow of the Institute of Actuaries of Australia (FIAA); or Fellow of the Society of Actuaries, United States of America (FSA), or a qualification that may be accepted by the AMCM if it is comparable to those previously mentioned
Solid experience in product development
Experience of working within the scope of the Solvency II Regime (European Framework)
Higher education in Mathematics, Actuarial Science or Statistics
Ability to communicate in English and at least one of the official languages (Portuguese or Chinese) (written and spoken)
理賠部 - 文員/高級文員 Claims Department - Clerk/Senior Clerk
Ref. no.: FM.07.102024
職位內容 Responsibilities
負責處理理賠部的日常工作
按照公司指引處理客戶保險索賠
輸入並管理客戶理賠資料及建立客戶檔案
及時回應客戶、保險經紀、代理及內部員工的理賠咨詢
為客戶提供優質和專業的客戶服務
處理其他上級委派的工作
Support daily operations of the Claims department
Settle and handle claims in accordance to the Company’s guidelines
Register, monitor and follow up with claims files
Handle claims enquiries from clients, brokers, agents and internal staff in a timely manner
Deliver quality and professional service to customers
Other ad hoc assignments assigned by the department supervisor
職位要求 Requirements
大學畢業或以上
良好中英文書寫及溝通能力
良好電腦操作技巧及熟悉Word 和Excel軟件操作及運用
優秀的溝通及人際交往能力
良好的分析及理解能力
以客戶為先、積極主動、願意學習
具備細心、積極、獨立的特質，並能在壓力環境中有效地完成工作
熟悉保險產品優先考慮
有辦公室行政工作經驗優先
University graduate or above
Good command of spoken and written English and Chinese
Good knowledge of PC applications, especially Word and Excel
Effective communication and interpersonal skills
Good analytical and comprehension skills
Customer-oriented, pleasant personality and willing to learn
Detail-oriented, proactive, independent, and able to work under pressure
Knowledge of insurance products is considered a plus
Experience in office administration is preferred
退休金部 - 主任/高級主任 Pension Fund Department - Officer/ Senior Officer
Ref. no.: FM.06.082024
職位內容 Responsibilities
協助處理退休金部的日常工作
協助撰寫及檢閱監管及商業報告
與客戶合作夥伴建立並保持良好的關係
支援銷售流程及提供客戶服務
為合作夥伴及銀行職員提供培訓
及時回應客戶合作夥伴查詢
與內部保持緊密合作，確保提供優秀的服務
Support the daily operations of the Pension Fund department
Assist and prepare regulatory and business reports
Build and develop relationship with clients, intermediaries and partners
Support whole sales process and client service
Training support strategic partners and bank staff
Respond to client enquiries in a timely manner
Liaise and work closely with back office to ensure excellence in service delivery
職位要求 Requirements
大學畢業或以上，主修財務、金融或相關範疇
具有兩年或以上的投資、會計､或保險工作經驗
良好中英文書寫及溝通能力
具有效率之溝通及人際交往能力
勤奮、積極、主動並能在壓力下完成工作
熟悉辦公室電腦軟件操作，尤其PowerPoint 及Excel
University graduate or above in finance or related disciplines
Experience in investment, accounting, insurance field with minimum 2 years’ experience
Good command of spoken and written English and Chinese
Effective communication and interpersonal skills
Self-motivated, proactive, and able to work under pressure
Good knowledge of PC applications, especially PowerPoint and Excel
Manage the investment strategies and portfolios, including pension fund business, with support from external Asset Management Companies
Manage short-term investment balances and overall liquidity
Perform regular administration duties of all investment files
Organize regular investment reports and reviews, including quantitative and qualitative portfolio studies
Supervise treasury department on day-to-day operations including managing cash, premium collections and other payment functions
職位要求 Requirements
主修金融或相關專業資格之機構認可範疇. 持有CFA資格優先
5-8年上投資相關經驗
具良好的英文、中文(廣東話及普通話）語言能力
具有效率之溝通及人際交往能力
具有前瞻性思維，精通決策
勤奮、積極、主動並能在壓力下完成工作
熟悉辦公室電腦軟件操作，尤其PowerPoint 及Excel
A degree in finance or a relevant field from an accredited institution. CFA preferred.
Minimum 5 to 8 years of related experience
Good command of verbal and written English and Chinese (Cantonese and Mandarin)
Effective communication and interpersonal skills
Strategic thinker and proficient in decision-making
Self-motivated, proactive and independent and able to work under pressure.
Good knowledge of PC applications, especially PowerPoint and Excel
Information Technology Department – Officer / Sr Officer (Database Programmer)
資訊科技部 - 主任 / 高級主任
Ref. no.: FM.01.072023/ FM.02.012024
職位內容 Responsibilities
Develop key insurance products
Design and develop overall architecture of the DB according to the business needs
Collaborate with other developers and have strong desire to bring new ideas
Prepare functional and technical specifications
職位要求 Requirements
University graduate in the field of Information Technology or equivalent
Insurance knowledge (Life and non-life) is an advantage
Experience as a MS SQL Server developer or other mainstream DB providers
Able to build advanced SQL queries
Able to work with SSIS
Able to quickly grasp new concepts and apply them in different contexts
Skill in writing technical documents and specifications
Initiative, self-motivated, responsible and hardworking
Able to work under pressure and independently
Good command of written / spoken English
申請職位 Application
Interested parties please send a full resume with a recent photo to HR@fidelidade.com.mo OR submit it in our Office Address at Av. Praia Grande 567, BNU Building 14/F, Macau (China), Monday to Friday (09:00 – 17:30).
We are a listed jewellery group with retail outlets in Hong Kong, China, Macau and overseas. In light of our rapid business expansion, we are inviting candidates of high caliber to join our group.
Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
Client Advisor
Your opportunity
To bring the in-store customer experience to the next level with flawless service that dazzles. You will seek out and leverage opportunities to enhance sales and increase growth, in harmony with the Bottega Veneta philosophy of luxury.
How you will contribute
Achieve sales targets in line with company strategy and use effective selling techniques to maximize the business potential of the stores
Share information and best practices in order to build solid and harmonious team relationships
Deliver excellent customer service and cultivate customer relationships via effective after-sales service
Efficiently collect and update customer information for CRM and Client Book use
Participate in stock management and maintain the floor display area and merchandise
Embody our company service values and standards at all times
Who you are
F.5 or above
Sales experience preferably in fashion & luxury contexts
Good command of English, and Mandarin
Energetic, outgoing, and pleasant with good customer service
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
With a mission of “making travel better”, Plaza Premium Group is a pioneer and the market leader in airport hospitality services with an international footprint of over 250+ locations, 80+ International Airports, 30+ countries and regions, serving 20 million travellers annually.
The group comprises four core business segments – airport lounges Plaza Premium First and Plaza Premium Lounge; airport terminal hotels Aerotel and Refreshhh by Aerotel; airport meet & greet services ALLWAYS and a range of Airport Dining concepts. The Group has also developed Smart Traveller, a mobile-app based global airport membership programme that is designed for air travellers, offering uniquely-curated perks, benefits and rewards experience through points earning and redemption. In addition to its own brands, Plaza Premium Group provides airport hospitality solutions to leading airlines, alliances and corporates around the world, including but not limited to Cathay Pacific Airways, Singapore Airlines, Lufthansa, China Southern Airlines, Star Alliance, SkyTeam, American Express and many more. By continuously innovating and striving to surpass travellers’ expectations of airport experiences, the group is growing exponentially across major international airports globally.
The group has won more than 60 accolades in the last five years, including “World’s Best Independent Airport Lounge” for five consecutive years from 2016 to 2021 at the Skytrax World Airline Awards, the global benchmark of aviation excellence, and “Best Airport Lounge Operator” for 2018 & 2019 by TTG Asia magazine. In addition, the group’s Founder and CEO Mr. Song Hoi-see was named Ernst & Young Entrepreneur of The Year and Master Entrepreneur of The Year 2018 Malaysia. In 2020, the Group has successfully been awarded ISO 9001:2015 for Hong Kong Headquarters, proving the quality management in providing airport lounge services.
Help achieve overall operational objectives by contributing sales and marketing information and performance
Prepare sales budgets and present sales results, revenues and expense reports to management while ensuring that realistic forecasts are presented to the management team
Propose and implement where possible marketing strategies; analyzing trends and results based on market and requirements
Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
Design and implement a sales & marketing specific strategic business plan that expands company’s customer base and ensure it’s strong presence and growth
Advise and make recommendations in regards to sales & marketing for inclusion in general operational strategic plan development and reviews.
Develop field sales action plans in addition to proposing / designing, implementing and evaluating advertising, merchandising, and other trade promotion programs
Develop new and profitable business from assigned geographical territories/Industry segments.
Identify emerging markets, competitors and market shifts while being fully aware of new products and competition status
Achieve growth and hit sales targets
Collaborate effectively with key working partners such as RGM, Country Manager, HQ Global Sales & Marketing , Operations and Business Development Departments, etc.
Job Requirements:
Degree in Business or related disciplines
Minimum 8 years in Sales management from a reputable establishment in hospitality or bank industry
Aggressive, self-motivated and committed to achieving sales target
Attentive to details, efficient, well-planned with good business sense
Must be presentable with strong sense of responsibility
Excellent interpersonal and communication skills with analytical mind
Good customer service and account management skills
A proven track record of sales.
Excellent spoken and written English
Capable of working under pressure and prioritize work with excellent time management
Lounge Manager
Job Responsibilities:
To be responsible for the proper running of the lounges of the company
To plan, organize and manage operational functions in an effective and economical manner
To monitor systems implemented and ensure the regulatory requirements are adhered
To ensure a smooth, efficient, profitable operations and guests are consistently provided with the highest quality service through an inspired team
To constantly seek guest feedback and opportunities to develop the lounge product in keeping with the continuous improvement framework
To evaluate the lounge product and services to initiate corrective action where required or to identify new opportunities for enhancing the guests lounge experience
To identify opportunities for co-marketing and PR leverage
To provide leadership to staffs
To cooperate and work in a team for development, implementation, maintenance and improvement of the quality management system
To take initiative to identify areas for improvement and participate in continual improvement activities
To undertake other jobs assigned by supervisors from time to time
Job Requirements:
Form 5 or above preferred
Minimum of 8 years' experience in F&B industry, including but not limited to restaurants, lounges, fast food outlets
Good command of spoken and written in English, Mandarin and Cantonese
Service-oriented and a good team player
Able to work under pressure with excellent time management
Strong leadership, communication and interpersonal skills
Shift duty is required
Guest Service Officer
Job Responsibilities:
Ensures the delivery of brand promise and provides exceptional guest service at all times
Ensures guests are provided with professional and courteous services according to PPL standard
Greeting the lounge guests upon arrivals, performs effective and efficient check-ins at the reception, farewell warmly as they leave
Coordinating with airlines, ground handlers and other airport departments that provides accurate information to the lounge guests promptly.
Preparing the VIP room by referring the reservation confirmation and assist the guests needs
Conducting feedback forms from the lounge guests daily, reports and solves the problem or complaint to minimize the negative issue
Patrolling the lounge and VIP rooms daily to ensure all the items and facilities are tidy and functioning well.
Updating the lounge food and beverage menu.
To undertake any other reasonable assignment by the superior, as and when required
Job Requirements:
High school graduated or above
Relevant experiences in hotel or catering is an advantage
Outgoing, presentable with good interpersonal and communication skills
Good command of spoken and written English, Mandarin and Cantonese
Please submit your detailed resume to gabriel.chan@plaza-network.com. The personal data provided is to be used only for the purpose of evaluating and assessing the suitability of applicant for the post by Plaza Premium Lounge Macau, all data are treated as strictly confidential.
Responsible for handling the daily sales activities and providing courteous customer services to customers. Besides handling the typical sales transactions, may have additional responsibility for monitoring a product category with superiors, such as stock and inventory controls, quality control and price events.
Key Accountabilities
Accomplish the daily assigned duties and achieve the sales objective
Provide professional customer services and interacts with customer to build strong customer relationships
Increase the customer database by capturing as much customers’ information as possible
Communicate well with customers and colleagues at all levels
Display merchandise in accordance with Company’s guidelines and ensure all merchandise on display are properly priced, labeled, signed and in good condition
Perform daily stock count accurately and efficiently
Ensure that Store is clean and tidy in all aspects
Perform other duties as assigned
Qualifications
Secondary school graduate or above in any discipline
Minimum 2 years relevant sales & customer services experience in fashion retail
Pleasant, outgoing, and eager to interact with different levels of customers
Good command of spoken Cantonese, Mandarin, and English
Macau ID holder is a Must
Candidates with more experience may be considered as Senior Client Advisor
Interested parties please send detailed resume and expected salary to Human Resources Department email: career@mo.gucci.com.
The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.
